Rating Trends

4.8
Oct2026
4.7
Nov2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
4.8
November 2, 2026
Trustpilot

Gabriel was very easy to work with

Gabriel was very easy to work with and very professional. He addressed my concerns and got me on the right track. Thank you for Gabriel service.

Petrick D Washington
United States
November 2, 2026
Trustpilot

Sherwin was Great!!!

Uri Kaldes
United States
November 2, 2026
Trustpilot

Alejandro was great

Alejandro was great ! He was very helpful and easy to under going . Would love to have him everytime . Very informative. Thanks guys !

Troy Singleton
United States
November 2, 2026
Trustpilot

Alejandro was very helpful.

Bernardo Farias
United States
November 2, 2026
Trustpilot

Alejandro L

Alejandro L. Was really helpful.

Miguel Lopez
United States
November 2, 2026
Trustpilot

Made a couple mistakes when setting up…

Made a couple mistakes when setting up my first LLC, Alejandro L. really helped out and made it easy for me. Probably the best customer service in the biz.

Raymond Kidder
United States
November 2, 2026
Trustpilot

Sherwin was amazing help

Sherwin was amazing help, my filipino brother thank you so much!

Brianna Guzman
United States
November 2, 2026
Trustpilot

Shaine was very patient and informative…

Shaine was very patient and informative with my subject matter

John
United States
November 2, 2026
Trustpilot

Sansen was the best she helped me thru…

Sansen was the best she helped me thru everything . made it easy for her i hope i get her anytime i call

Tyler Greer
United States
November 2, 2026
Trustpilot

Helpful

Shaine was great at helping me navigate the necessary steps for getting my business reinstated after I had missed my deadline for annual report to be filed.

Lisa Travis
United States
November 2, 2026
Trustpilot

Diego O was very helpful

C D
United States
November 2, 2026
Trustpilot

Excellent

Excellent. Quick and helpful. His name was Shaine B

Jeffrey Martin
United States
November 2, 2026
Trustpilot

Lyzel did an amazing job

Lyzel did an amazing job! Excellent customer service skills

Samantha Shear
United States
November 2, 2026
Trustpilot

Added useless fees and More expensive than doing it yourself…

More expensive than doing it yourself and filled with multiple added fees that you don’t ask for and they immediately threaten you with legal repercussions if you won’t pay for services you didn’t ask for. Stay far away!

Lorne Caplan
United States
November 1, 2026
Trustpilot

Jose is great

Jose is great, you should pay him more.

Parker Ferguson
United States
October 30, 2026
Trustpilot

They don't let you cance; violation of CA law

I have been trying to cancel my subscription for 1 hour and 15 minutes and there is no clear way to do it online. The bot directed to a part of the site where I could cancel, but when it tried, it said I had to call customer service. Customer service said I had to cancel through the bot and told me what to type. The bot eventurally told me I had to speak to speak to management, which would take 3-4 days for them to call or email. customer service, said they could connect me to management. After a 30 minute hold, management told me I couldn't cancel my subscription.

PM
United States
October 30, 2026
Trustpilot

Awesome so far

Awesome so far! Had to make a amendment to our companies LLC, made a typo during the amendment and Leizyl from support was able to solve my issue extremely quick before the amendment was submitted! If you're new to running a business, this can be a great tool for figuring out the administrative side of things!

Nolan Simmons
United States
October 30, 2026
Trustpilot

Alejandro L

Alejandro L. helped me out with a quick update.

M. Anderson
United States
October 30, 2026
Trustpilot

Awesome job I wish all service…

Awesome job I wish all service representatives were like him! AAAAA+++++

Audra Nick Cornelison
United States
October 30, 2026
Trustpilot

Mark M was a huge help and accomplished everything I called for.

Mark M was a huge help and helped me

Kyler Leingang
United States
October 30, 2026
Trustpilot

mark was very professional and helpful

Alan Barbieri
United States
October 30, 2026
Trustpilot

I don't normally leave reviews

I don't normally leave reviews, but my agent Alejandro went above and beyond to help me. I really appreciate his help.

Anthony Favero
United States
October 30, 2026
Trustpilot

Alejando has great customer services…

Alejando has great customer services skill.

Alonzeonia Ellison
United States
October 30, 2026
Trustpilot

Explaining problem clearly

We called without understanding of what's going on with EIN taking so long and Alejandro was able to explain everything very thorough. We finished conversation with an absolute clear mind and understanding of the problem

Irina Trushkina
Canada
October 30, 2026
Trustpilot

Super Helpful!

Super helpful correcting some filing issues, PO box for mailing address uses the physical address and won't accept the PO box.

RYAN DAVIS
United States
October 30, 2026
Trustpilot

Mark was a pleasure work with

Mark was a pleasure work with, he was extremely helpful and efficient

Gabriel Bonzie
United States
October 29, 2026
Trustpilot

Good service

Good service

Carlos David Toro Diaz
United States
October 29, 2026
Trustpilot

Oliver answered all unaddressed…

Oliver answered all unaddressed questions.

SamG
BB
October 29, 2026
Trustpilot

Cleant D was excellent

Cleant D was excellent. Very helpful.

Paul Kevin Hummel JR
United States
October 29, 2026
Trustpilot

Made this transaction pleasurable

Alejandro this transaction pleasurable and, actually fun. He understood what I needed to do and made an uncomfortable task smooth.

Luana Luana
United States
October 29, 2026
Trustpilot

Alejandro was great helped us out…

Alejandro was great helped us out tremendously with our issue thank you

Albert Dilks
United States
October 29, 2026
Trustpilot

Mark M

Mark M , was so helpful and answered all my questions in a timely matter

Michael Esparza
United States
October 29, 2026
Trustpilot

fast and great.

Yong Zhang
United States
October 29, 2026
Trustpilot

I hope this can be put on a big screen…

I hope this can be put on a big screen in some crowded meeting😃 Both Leizyl and Bryan made my day today. I called in for a couple of issues and while Bryan did amazing on the tech side of things fixing my domain issue, he was also taking notes of my 2nd issue which was more of business question. Once he was done with fixing my tech issue he offered to transfer my call me to the customer service team. But i was particularly amazed with how my call was transferred. Very warm transer. Lizyel had already aquired all the info she needed for the call without even me saying anything. All she has was to confirm a couple things and then she fired all the possible solutions addressing my questions on point. Great team work!

Moatassem Yousef
United States
October 29, 2026
Trustpilot

Leizyl was helpful and accommodating…

Leizyl was helpful and accommodating and quick to the rescue. It has been a great experience with Zen Business so far! Thank you everyone!

Kathy Barkman
United States
October 29, 2026
Trustpilot

Customer Service

Lauberlyn was amazing! She sent the clearer copy that I needed right away so that our company could move forward. Thank you Lauberlyn, the Harrisons, HR CARGO LLC

Melody Harrison
United States
October 29, 2026
Trustpilot

Alejandro was great

Alejandro was great. Took care of my issues with no stress.

Yao Liu
United States
October 29, 2026
Trustpilot

Alrjandro Was great and fast to help

Edris Mohammadi
United States
October 29, 2026
Trustpilot

Very easy to talk to and very kind

Very easy to talk to and very kind. Helpful

Kasama Mckinney
United States
October 29, 2026
Trustpilot

Layberlyn (the agent) who assisted me…

Layberlyn (the agent) who assisted me today. She was incredibly patient, courteous, and supportive throughout our conversation. No matter how many questions I had, she took the time to explain everything thoroughly and made sure I understood each step. Her professionalism and friendly attitude turned what could have been a frustrating situation into a very positive experience. I am truly grateful for her help and would like his excellent service to be recognized.

RANDALL VARGAS
CR
October 29, 2026
Trustpilot

Mark M was great to work with and…

Mark M was great to work with and answered all my questions

Sayira Khokhar
United States
October 29, 2026
Trustpilot

Let me tell you about Mrs. Tymeka!

I want to thank zen business for being absolutely amazing, I had a question and the agent i connected with , Miss Tymeka, who helped me figure out how to fill out certain parts, permissions, and it was the most painless process ever I cannot stress this enough! If you dont have more tymeka's, absolutely find some!!!

Bryan Rodriguez-Batista
United States
October 29, 2026
Trustpilot

Alejandro Deserves a Promotion

Alejandro was kind, thorough, and got me to the fix I needed quickly.

Joshua Sticklin
United States
October 29, 2026
Trustpilot

Polite and helpful

Meredith
United States
October 29, 2026
Trustpilot

I did not know where to start with…

I did not know where to start with forming my LLC. I submitted my paperwork but wanted to make a change. Mark M was the person that assisted me and his service was outstanding. He let me know it was not too late and even put a rush in with the team so they could still file the LLC today.

E.J. Garcia
United States
October 29, 2026
Trustpilot

Very helpful

Very helpful, hoping the correction processes as she said it will.

Dawn
United States
October 28, 2026
Trustpilot

This is 100% a scam

UPDATE: Yes, they reached out and apologized that I felt bad and then said they would look into if they could have been more clear. They lied. They take advantage of small businesses by scaring them into thinking they need the help of a legal company. It's gross. This is 100% a scam. No small business needs the lies. They lied to me from the beginning and constantly kept trying to scam me again and again. I don't know what state you live in, I live in Arizona. The state works with small businesses. They want you to succeed. ZenBusiness wants to take filing fees and a lot of additional money from you to do the simplest task the state will allow you to do online for just the filing fees. They try to scare you into saying you need registered agents and legal services. Don't fall for it. The state will help you and walk you through what you need. Do not fall for the ZenBusiness Scam!

James Hodges
United States
October 28, 2026
Trustpilot

Patient with me to help me resolve my…

Patient with me to help me resolve my problem

Chanette Maurice
United States
October 28, 2026
Trustpilot

I’m really grateful that I’ve chosen…

I’m really grateful that I’ve chosen ZenBusiness to handle my business needs. Their staff is very patient and I appreciate Mr Joe A for taking the time walking me through and getting the issue resolved. I highly recommend this company if you’re looking for a company that is always available to resolve things that a business owner like me don’t always have the time to do.

Gary Kotowski
United States
October 28, 2026
Trustpilot

Professional &Courteous!

Heizel was very knowledgeable & patient in regards to answering all of my questions & concerns. It was a pleasure to interact with her. Thanks for being so nice Heizel. 🙂

Brian
United States

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