November 10, 2026

Helt ok app

Helt ok app, kul att testa ny

November 5, 2026

Appen fungerar bra

Appen fungerar bra. Tydliga och genomtänkta träningspass.

November 2, 2026

10/10 DO NOT recommend

App is buggy, requires quite a few additional purchase add-ons and makes it expensive to scale your business. Really hard to contact support, finding information to cancel is difficult and yet, upgrading your account is suggested on every page. 10/10 would not recommend. There are so many apps made for trainers, by trainers, that are genuinely great. P.s. The customer service is terrifying.

October 16, 2026

Overall very good but it considering it…

Overall very good but it considering it relies on a lot of data input from other sources, it's data import quality can be shockingly bad. I mean I have one source of steps, my watch which is on Google Health Connect and I know it's right on there as when I resync, the data doesn't change but Trainerize constantly nearly doubles that (no, not doubles as that would be easy to work out what it's doing but it's not exactly double so it's doing something else) and then some days it just stops syncing extra steps. It should be an easy piece of data to sync. Read the current steps count... Then it messes up with my sleep - it seems to sync some days and then doesn't do it for a few days - for no apparent reason. I've tried the usual of deleting the app, reinstalling it, re-linking to my data sources ....and it comes up with exactly the same data import issues so it's definitely something on their side. A shame as SOOO much of this app is really great but without good data, you can't get good results!

October 2, 2026

Terrible app

Terrible interface, way too many bugs that should be really easy to fix. Absolutely useless customer service. Zero help.

September 7, 2026

Super easy onboarding process, huge potential for business growth

m just moving across now from a different platform and the difference is huge. ABC Trainerize is intuitive to learn with a huge amount of support. Ive set my business and clients up using the AI chatbot to answer most of my questions plus the tutorials - it incredibly easy. I can also see how this will help me grow exponentially with systems for coaching. Highly recommend

September 7, 2026

App keeps wiping logged sets

Lifters are mid-pull on the platforms and this thing just locks up. Closes out, wipes the set history, then tells them they worked out for 60 seconds. Total joke. Makes my trainers look like clowns when a client can't even pull up a demo clip without the server tanking. And support? Zero help. Just canned replies asking for screen recordings while I’m dealing with a broken cable crossover and twenty people waiting on racks. Moving 400 lifters off this platform is going to suck, but the constant outages are bleeding our retention.

August 26, 2026

The absolute best coaching app I've…

The absolute best coaching app I've ever tried. Truly a gem in the digital space.

July 20, 2026

Doesn't save the program, lots of bugs.

The app doesn't save the workout when you finish. I have to close out of the workout and go back in before it finally saves, and then it shows that the workout only lasted 1 minute, even though I completed the whole thing. Also, during the workout I can't see the exercise videos, which makes it hard to follow along. These issues make the app really frustrating to use and need to be fixed.

July 15, 2026

Unprofessional Coach on Tranerize

I worked with a trainer that uses Trainerize. After 4 days of working the program I told her we were not a good fit on 07/15. I gave her time to respond back and she did not until I asked for a refund. I also asked coach to deactivate my account 3 times and the last time was on a phone conversation 07/30. She has not done this. I reached out to Trainerize and was told that they are not accountable for their coaches. I also paid $1500 for a 12 week program but 4 days of use on start date July 11th. I was told that my first day was July 11th and I did not have to do anything until that day. She is unwilling to refund my request of $1,000 back of $1,500 for a 12 week program and will not deactivate my account. She did say in a smug tone that once I signed a waiver that she will issue a small refund and would not tell me what that amount would be until after it has been signed. She is very unprofessional and I was interrupted multiple times on a 5 minute convo. These platforms may work for some people but it does not work for me. That's totally okay. I want to work with someone where the program is fully developed on their own. Where they are working with me and not through another program. I also think Trainerize should be held accountable for unprofessional coaches that take your money and read from a script. This is my last and official ask to please deactivate me from my account. I was also bullied on our last phone conversation being told that there will me no room for me to speak and stated this is what is going to happen on 07/30. I listened to her patiently and when I stated that the two of us working together I figured out quickly was not a good fit-she interrupted me mid sentence. I told her please do not interrupt me. I listened to you. She interrupted a few times more over my next few sentences. I stand by that I am not comfortable working with this coach, I did not feel listened to and felt like I was shamed with my experience with her. Her profile states this: now, I coach women 40, 50, and 60+ to do the same: lose the fat without losing the muscle — or looking "bulky", all while improving gut health and metabolism. Workouts and nutrition for a woman's body at 40+ aren't what worked at 20 or 30. Different hormones — we work with them, not against them. I did not receive what she said she can do for me. I was not expecting a platform where I have to click on water intake and with the coach obsessed with me taking my pictures and telling me how I did that incorrectly, Shaming my routine of Pilates that I do weekly. This platform does not aligned with her above statements of how she can help women. In our last convo on 0730 she stated that The platform is independent and was meant to do alone. There is so much more I could write. But I am not here to overexplain or apologize. I feel when your client says that you are not a good fit that should be it.

July 3, 2026

I have used Trainerize for around 2…

I have used Trainerize for around 2 years. I like that i can upload videos of myself coaching or use library content or youtube. Takes a while to get used to layout, workouts and plans but overall good.

June 15, 2026

When it works it is amazing

When it works it is amazing. But it is constantly down or crashing or unable to load which affects workouts.

May 6, 2026

I wish I read the reviews first

I wish I read the reviews before I signed up. The app is not helpful at all, my coach never really checked in, other than to give a "thumb's up" when an exercise routine was completed, and the meal option was a joke. Nutrition needs vary from person to person, and this meal plan is one-size fits all. Apparently, sweet potatoes at every meal is a good thing? As far as exercise, I found the exercises boring and tedious. There are only so many glute-bridges that a person can do. Save your money

April 22, 2026

It's ok. Overall, not worth the amount you pay.

I've been using this app for a few years now. It was simple enough to get the job done, but now there are a ton of bugs. I tried contacting the company to let them know in depth what is happening. They essentially didn't believe me and said i needed to provide a video of it happening. This was after deleting and redownloading the app to troubleshoot accross multiple IOS devices. The integrated ai still has a long way to go before being useful. The nutrition portion of the app should be free bc it's basically useless and the recipes are totally randomized/odd foods. Ex, normal people dont do pea soup for breakfast.

March 25, 2026

Literally the best addition to my…

Literally the best addition to my coaching stack this year. Managing 40+ clients on spreadsheets was leading straight to burnout. Trainerize centralized all my programming, macro tracking, and client check-ins so I can actually focus on scaling my business instead of doing endless admin work. My clients are hitting new PRs and community engagement is off the charts. Highly recommend to any fit-pro ready to level up their roster.

March 4, 2026

Wouldn’t waste your money

Wouldn’t waste your money No support Too hard to contact Need to cancel but can’t cos they don’t read emails and they just keep taking my money I Can’t get access and I’ve tried changing my password but I don’t get the email to change the password useless Plus the programs take forever to do as you have to scroll through every exercise if the name is different. Would be better to have them in anatomical order

March 2, 2026

I’ve been a client for almost a decade…but not much longer.

I’ve been a client of this company’s PT software for almost a decade. For a long time they were a great company. But something changed a couple of years ago and it hasn’t been the same since. Their app and online platform is constantly glitching, they have recurrent service outages and their customer service gives you canned responses when you reach out to them with no apologies for the service disruption. And then they hide comments on their social media from clients expressing their frustration at not being able to run their business efficiently with this system. It is going to take me a lot of time and work to move my clients and my data to a new system but on principle I will so I stop paying this company for their complete lack of service.

September 23, 2025

Complicated to use and rip off

I’ve used Trainerize for a few years now. I’d like to say it’s because I’ve been really happy with it, but honestly, the main reason I’ve stayed is that it took me such a long time to add my own videos and build out my 3 month programme. I’ve never found the system easy to use, it felt complicated and clunky from the start, and getting set up took ages. Having just received poor customer service, I’ve decided it’s time to start looking into alternative software that’s hopefully simpler and quicker to use.

September 22, 2025

Poor customer service, difficult to cancel…

Good platform but difficult to cancel when asked. Then charges for the duration of the time when you are trying to contact to cancel. Glitches not allowing you to cancel. Disappointing after years using the platform. Poor customer service.

July 30, 2025

There is no way to cancel on either the…

There is no way to cancel on either the mobile or PC app. So I spoke to my trainer and asked if my 3-month paid period would be charged again automatically, and I was told no, and that if I chose to continue, it would be a reduced charge. I just got charged again on my credit card. I have contacted and asked about this and have received no response. Previous responses were within hours.

July 25, 2025

Horrible app and worse customer…

Horrible app and worse customer service. The app used to be good but now it is dated and is absolutely useless since it has been taken over by ABC. They have incorrectly billed me on multiple occasions and even when I have provided screenshots as proof that the systems aren’t working they are unhelpful. The same issues have been happening for over a year and after multiple complaints their solution was to credit me $12. I would not trust this company with your bank details if you do not want much higher charges than what you sign up for. Updated to add - I have contacted support a number of times over months and the only resolution offered was a $12 credit when I have been overcharged significantly more and have sent the screenshots to prove it and to prove the systems don’t work. When I read the response to my review I reached out for help again and no one has responded for over a week.

June 6, 2025

I am not understanding the good…

I am not understanding the good reviews. The app is not user-friendly whatsoever. As for the look and feel, I'm sure some octogenarians could do a better job...

May 2, 2025

This is a really great app to use not…

This is a really great app to use not only for trainers but for clients as well. Super easy to use I’ve replay enjoyed using this.

April 15, 2025

An excellent app to keep people moving.

This App. helped me before it helped my clients. Excellent articles and great tips that keeping me motivated , creative and updated with new ideas. Thank you 😊

April 14, 2025

Complete solution easy to use

Love the platform their is everything for my business

April 10, 2025

Back at it.

I have used ABC Trainerize in the past, having returned I saw the additional benefits and have been impressed.

April 8, 2025

Ease of use is great

Ease of use is great One thing that I don’t like is that I can manually add the macronutrients that I’ve calculated

April 8, 2025

Very good and I highly recommend the app

April 2, 2025

Paid, Lied To, Then Blocked — Do Not Trust

I purchased a workout program from empearsonfitness through Trainerize, and after payment I lost access to everything. When I reached out, she replied saying Trainerize was having issues and she was “in contact with them” and would “get back to me asap.” Instead, I was blocked on every platform — Trainerize, Instagram, and even email. No follow-up, no refund, no explanation. Just gone. This is incredibly dishonest and unacceptable. I trusted her as a fitness professional and got absolutely nothing in return. If you’re considering buying from empearsonfitness, be careful. Once you pay, there’s no guarantee you’ll get anything — and if something goes wrong, you’ll likely be ignored and blocked like I was.

April 2, 2025

The best for training clients!

The best for training clients!! Love the meal plans and the exercises.

March 29, 2025

Simplify your systems

Makes managing clients, delivering programs, tracking data and giving clients accountability a breeze.

March 28, 2025

The most thorough and extensive app

The most thorough and extensive app. Found it very easy to use

March 27, 2025

CPT review

I enjoy using the app. I appreciate being able to add exercises from YouTube to the library

March 27, 2025

Great experience

Great experience

March 26, 2025

I like your App, but not the $USD pay rate!!

I like your App. I wish that you don’t charge me in $USD as I get screwed by the exchange rate and this may be a factor if I renew next year as I’m Canadian, so are you and yet, I have to pay more for a product from here. Why don’t you do what NPE, And so many more do, if the products are $500, you pay your country dollar, euros, pounds, etc. at 500 currency rate to your country of residence. This may be what keeps me and my training friends from Calgary to remain loyal customers.

March 21, 2025

Inspiring training

Very inspiring stable training

March 8, 2025

great app

great app! really love the scalability and that it is easy to navigate for clients. also superb degree of individualization possible highly recommend

March 5, 2025

Service and support second to none

Service and support second to none. System easy to use but help is quick to find.

February 24, 2025

good ,but if they make more fast server…

good ,but if they make more fast server will be great , cause sometime slow and slow to answer client chat but overall good

February 22, 2025

It’s the all-what-you-need app

It’s the all-what-you-need app. They are constantly updating and improving the service and functionality. I recommend it

February 19, 2025

Perfect very

Perfect very

February 18, 2025

Good app

Good app, the library is an absolute joke though. Just trying to put basic beginner level exercises is impossible. Make it way too overcomplicated. Just simply trying to put a hamstring stretch nothing to extravagant just seated toe touch, classic stretch. Nowhere to be found

February 14, 2025

I love how easy the app is to use

I love how easy the app is to use. I also like the new exercises added, like landmine and more barbell stuff. I would like it to be easier to download videos though. Thanks!

February 10, 2025

Trainerize is one of if not the best…

Trainerize is one of if not the best Trainer online app there is. everything you need is right in the app and rarely need to outsource for help. IT would be nice to see a little more business features on the app. I am integrating trainerize and pulse because pulse does a better job of organizing your opportunities aka potential clients. Pulse does a good job of working with your social medias and getting people to input their email and or phone number which directly links these contacts into your pulse account.

January 31, 2025

DON'T TRUST

How to start. This is my 1st time offering a review. I owned a boot camp business and used these guys for years. I liked them. I sold my business in Nov 24. I canceled the auto drafts and didn't look back. Excited about the next chapter in my life. I have sinced went though the process of canceling several more time. I even called my CC company to dispute. The cc said that Trainerize never received a cancel notice from me so continued to charge card that I continue to pay. This company was good until it wasn't. Please DON"T trust them. I pray that no one else has to go through this horrible ordeal. So sad today that you can't trust online services. Like I said 1st time writing a bad review. I don't want any others to get taken advange of like me. Angela

January 29, 2025

I love the platform

I love the platform. As a trainer and nutrition coach the platform makes the process easy. My only complaint thus far is that I wish you could playback and erase voice messages before sending to client.

January 4, 2025

Works even for personal use

Used this app with my trainer last year. Really kept me on track. Now using it on my own and find it even more helpful as I can better customize my activities / training schedule.

December 28, 2024

Easy app for my clients to use for me

Easy app for my clients to use for me

December 28, 2024

Great app!

Great app that is easy to use for both my clients and myself, and excellent customer service when I was first signing up to get my bearings with the app.

December 15, 2024

Highly recommend.

Highly recommend. Simple to use app with tons of customization options