Order placed, paid for, never sent.
UPDATE: Check your spam! The company did respond and it just went to my Spam folder (if there is a way to fix this they should look into it which I never check...ever. The problem was resolved and I am very happy with the two bags that I ordered. I ordered two bags 6/4/2025… I have yet to receive shipping confirmation… it is now 6/16. I have sent 4 emails with zero response. “Ships within 5-6 days” is false. If I didn’t know better I would think this company is a scam. I just gave up on emailing and called. “They are not taking calls at this time. And their message center is full.” One of the poorest customer service experiences I have had. There is nothing like being ignored.
Order #32766 10/07/24 was incomlete
Order #32766 10/07/24 was incomlete. Two bags from my order did not arrive, not very good expirience. Very disappointed with this fact and need refund, I wrote to them and waiting for reply. Problem was solved.
Very protective, but still small enough not to overcrowd your existing bag.
Quick ordering process, quick shipping.
It doesn't ship worldwide which is…
It doesn't ship worldwide which is disappointing. Everything else is good, the quality is amazing, the bag is everything I thought it would be.
Beautiful!!!
What can I say, Tomtoc has done it again! I absolutely love my new Custom Sling Bag Pro! It fits all my essentials for when I want a nice travel bag without having to lug around a big purse especially when I want to take my Nintendo. It fits my phone, wallet, switch, car keys and I still have room if I want to toss a few more items in like a charger! I absolutely love this bag. They did an amazing job on the details and I love how my name was sewn on!
Delivered on time
Delivered on time. Easy to order. Product fits my laptop perfectly!
Great service
Great service, always replies to me very fast. And the shipping is always fast
GREAT
Shipping was very fast. Ordered the Navigator-T24, it’s a very great quality for on the go tech carrying.
Awesome product
Awesome product! Great service! Product is more amazing than expected!
Just perfect.
Very good product
Very good product, excellent service
Quality & Looks.
High quality heavy duty zippers & materials, but light weight. Also, looks great, just like I designed it, & with the bright high vis interior. Plus the offset strap hangs great.
Sadly the item is smaller than my…
Sadly the item is smaller than my current bag so it will not have the capacity for my stuff.
Artwork did not reflect accurately
The case is too small for 16” Apple…
The case is too small for 16” Apple MacPro Very disappointing Will never buy again
Nice bag, good for righties
The sling arrived in a timely manner and looks great! The zipper are a little stiff but should be perfect anyway. I initially bought this for the bright interior and size. My only problem which is entirely mine is that it is mostly for a right handed person, I should have looked closer before purchase.
Pack was as advertised
Pack was as advertised and for the price, unbeatable. Large but not too big to carry around. It is slightly larger than a typical carry on but it will fit under seat of plane if not over-packed. Appears well constructed. Only slight negative is lack of a waist strap but not enough to drop my rating
My edc bag...and it does it very well!!!
I wear this to ride my bike and run errands. It's great. Holds everything I need it to plus more!! Definitely recommend
Really perfect travel bag!
This bag is amazing and holds a lot of…
This bag is amazing and holds a lot of things. The bag by default is a little heavy but still comfortable. I wish the water bottle holder was bigger or stretchier.
A perfect carrying case for my new MacBook Air
I have a new MacBook Air and wanted a new briefcase to carry the Air. I looked high and low… this one was too big,that one was too expensive then I came across the Tomtoc. The case had the features I wanted and had a very attractive price point. The case arrived in just a few days. I went over the case looking at all the critical points and was very pleased. One feature I really liked was the storage area in the top “lid”where I can carry a couple of folders to meetings. I’m very pleased with my Tomtoc case and would strongly recommend the case to anyone.
bag works perfectly for me and my 14"…
bag works perfectly for me and my 14" M3. Small, light and good storage for charger etc. Glad I bought it Gary
The product I ordered was shipped…
The product I ordered was shipped quickly and received it great condition.
Decent products but stitching can be improved
Enjoyed using TomToc but had some issues with their craftsmanship. Have tried their 40-liter backpack which ripped internally after using for a year. Also ordered the 26-liter bag and liked the aesthetics and fabrics used. But again, the stitching was done poorly leading to faulty crease and ruffles. The warranty service took a while to respond but they did eventually reply. They are strict about resolving only if you’d purchased through a “verified channel”. Best you purchase directly from their website.
Love the product
Love the product, Tomtoc is Awesome!
