Rating Trends

4.8
Oct2026
4.4
Nov2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
4.7
November 8, 2026
Trustpilot

Awesome air quality monitor for fireplace season

We got the SwitchBot Meter Pro to keep an eye on the air quality, humidity, and especially the CO2 levels in the living room when the fireplace is burning. It’s been working great and super reliably so far. Setting it up via the app was totally straightforward and took no time at all. Everything runs smoothly in daily use too: the charts in the app are super clear, easy to understand, and everything is completely self-explanatory. We’re really mega satisfied with it and are already thinking about getting a few more for other rooms as well.

Matthias Planeta
Germany
November 5, 2026
Trustpilot

Ein sehr bemühtes Support Team

Ein sehr bemühtes Support Team, innovative Produkte und ein gutes P/L Verhältnis. Ich kann SwitchBot uneingeschränkt weiterempfehlen.

Joschka Fuchs
Germany
November 5, 2026
Trustpilot

I am using the Bot with Home Assistant

I am using the Bot with Home Assistant, the installation was easy and didn't encounter any issues until now. It's a great product to turn "dumb" devices smart, in my case an old lamp that can't be easily automated with a relay.

Razvan M
Romania
November 4, 2026
Trustpilot

Des produits peu fiables et un service client absent !

Une entreprise dans laquelle on ne peut pas avoir confiance en cas de problème. J’ai acheté en juin 2026 la nouvelle station météo E-Ink. Déjà celle-ci a pris plus d’un mois et demi à arriver. Désormais en mi-octobre 2026 elle ne fonctionne plus du tout. J’ai tout tenté, recharge, remise à zéro, rien ne fonctionne. À ce jour j’attends toujours une réponse du service client qui est totalement défaillant. Je ne recommande absolument pas cette marque.

Cédric
France
November 4, 2026
Trustpilot

Perfekte Lösung für Familien

Wir haben seit zwei Wochen den SwitchBot Ultra Max Pro zusammen mit dem SwitchBot Keypad im Einsatz und sind bisher wirklich sehr zufrieden. Die Einrichtung war einfach und schnell. Die mitgelieferten Bedienungsanleitungen, sowie die vom Hersteller in der APP zur Verfügung gestellten Videos/Anleitungen waren sehr hilfreich. Aufgrund der strukturierten Führung der App durch den Einrichtungsprozessen, habe ich Sie nicht wirklich benötigt. Die anschließende Bedienung über die App ist unkompliziert. Die App selbst ist sehr übersichtlich gestaltet, sodass man sich schnell zurechtfindet und alle wichtigen Funktionen problemlos findet. Das System funktioniert jetzt seit 14 Tagen problemlos, bis auf ein kleines Problem mit unserem Schließsystem: Die Falle wird nicht korrekt geöffnet. Hierzu haben wir den Kundensupport kontaktiert. Dieser hat schnell und freundlich reagiert und uns mitgeteilt, dass das Problem voraussichtlich mit dem nächsten Update behoben wird. Wir können trotz dieses Mankos das Schließsystem mit Türöffner verwenden. Unsere Lösung ist derzeit die Falle geöffnet zulassen und den SwitchBot Max Pro die Tür nach 10 Sekunden automatisch zuschließen zu lassen. Besonders praktisch finden wir die zahlreichen Möglichkeiten zur Authentifizierung. Neben dem klassischen PIN-Code stehen auch Fingerabdruck, Gesichtserkennung und Venenerkennung zur Verfügung. Hier sollte jeder was finden. Wir haben uns für das Produkt entschieden, weil wir für unseren Sohn einen schlüsselfreien Zugang haben wollten. Und sind mehr als begeistert. Ursprünglich hatten wir es nur für unseren Sohn vorgesehen, nutzen es aber selber auch. Fazit: Insgesamt sind wir mit dem SwitchBot Ultra Max Pro und dem Keypad sehr zufrieden. Die einfache Einrichtung, die zuverlässige Funktion und die übersichtliche App machen das System zu einer sehr guten Smart-Lock-Lösung. Besonders für Familien mit Kindern ist der schlüsselfreie Zugang perfekt geeignet. Wenn das bestehende Problem mit der Falle durch das Update behoben wird, ist das Gesamtpaket für uns perfekt. Von uns gibt es eine klare Kaufempfehlung!

S H
Germany
November 4, 2026
Trustpilot

Good value

Good value, easy to install. Only took me a few minutes to install three thermostates in 3 rooms.

customer
Germany
November 4, 2026
Trustpilot

Wir haben uns einen SwitchBot gekauft…

Wir haben uns einen SwitchBot gekauft um unseren HUB2000 von Zendure damit ein und aus zuschalten! Da mehrere User im Zendure Forum davon gesprochen haben! Wir haben ihn in HA eingebunden und es funzt! Tolles Teil, ich hoffe es funzt dann so wie wir uns es vorstellen! Wir bereueuen es nicht! Dankschön! mkbg aus Ratingen Hans

Johann Johannisbauer
Germany
November 3, 2026
Trustpilot

Lousy customer service

It’s been a while between buying, using and reviewing these. Now they’re working I am very happy with them. I’ve got a 3m curtain pole that’s very high and awkward to reach and no support in the middle. These openers are both light enough not to damage the pole, work remotely so that I don’t need to access the pole and are strong enough to handle a heavy pair of curtains. I would have given them 5* except for the atrocious service from their customer service department. To cut the story short, I encountered a problem. I emailed them for help. When I’d no reply after a week I emailed again. When I still didn’t receive a response I was able to send a message to Debbie (supply at SB) who finally managed to get Nic (CS) to respond. Debbie was very fast in her responses but Nic was always very slow. I’ve finally got them working and I’m happy with them. They’re working well but the bad customer service from Nic would make me think before I ordered again. Helpful Report

Malcolm
United Kingdom
November 2, 2026
Trustpilot

Amazing product

Amazing product! 😊 Super slick and easy to use.

Asucena
United States
October 31, 2026
Trustpilot

Monitoring Japanese home environment from the US

We purchased a house in Japan, but won't be moving there until August. Due to the high humidity, I wanted to be able to monitor the inside and then I can have my property manager adjust the ventilation or AC if it gets too high. I asked Copilot about some good Thermometer/Hygrometers that I can monitor remotely. Copilot recommended SwitchBot; a brand that I was unfamiliar with. I looked on Amazon and saw that it could do what I needed at a good price. I ordered the Hub 2 and the Outside Thermometer/Hygrometer that is connected through the Hub. During my trip to Japan, it was very simple and fast to connect to my Wifi and connect the outside sensor to the hub. After a week, they are performing flawlessly and I can monitor from the hotel. I am impressed with their operation and the UI is clean and informative. I highly recommend SmartBot.

Craig
United States
October 30, 2026
Trustpilot

Excellent products

I bought two Bluetooth thermo-hygrometers (the basic model) and they’re simply brilliant: minimalist, no-frills, and they have excellent range (which depends entirely on the receiver: I’d recommend using a Bluetooth dongle with an external antenna); even though I don’t have a professional, calibrated thermometer, their readings seem accurate. Furthermore, I had no trouble pairing them with the app (which isn’t always a given, a sign that the software side has been well thought out) and integrating them into my home automation system. I haven’t found anything better at this price

Walter
Italy
October 30, 2026
Trustpilot

The SwitchBot garage door opener was…

The SwitchBot garage door opener was very easy to install and set up with the SwitchBot app. It worked immediately with Google Home and Samsung SmartThings. I prefer using it with Samsung's Bixby, though, because Bixby lets me open the garage door by voice alone, whereas Google stubbornly refuses to open my garage door by voice. This was my first experience with SwitchBot, and I'm quite satisfied. I've purchased four more dry-contact switches and look forward to making my home "smart."

John Di Sciullo
Canada
October 30, 2026
Trustpilot

I purchased a combination of a lock and…

I purchased a combination of a lock and the keypad called Vision Pro. Really great and seamless setup, compared to my previous setup this one was way more easier to set, the lock itself is more powerful but at the same time way more silent and the keypad with face and finger recognition works flawlessly.

Rudolf
Czech Republic
October 30, 2026
Trustpilot

What an idea

What an idea! Thank you! Smooth installation, perfect functionality! This is the hub I'm looking for since Years!

Axel
Germany
October 30, 2026
Trustpilot

Qualitativ hochwertige…

Qualitativ hochwertige Video-Türklingel. Auf anfängliche Probleme mit dem Videosignal schnelle Antwort, nun klappt alles. Sehr zufrieden - Empfehlung!!

christian kreutzer
Germany
October 30, 2026
Trustpilot

Amazing

Amazing, easy to use and economic!

Martin
Spain
October 29, 2026
Trustpilot

These are phenomenal

These are phenomenal. It's such a straightforward solution to controlling non-smart devices. I started with one and ended up buying a couple more. I like that there is a rechargeable option also. I'd definitely recommend these and I plan to buy more if I ever want to control more local devices.

john
United States
October 29, 2026
Trustpilot

Déçu de mon achat en remplacement de ma…

Déçu de mon achat en remplacement de ma sonnette netatmo la Switchbot ne lui arrive pas à la cheville pour voir en direct il faut avoir de la patience sur le smartphone une fois ça fonctionne 10 minutes après ça ne fonctionne plus 160 € a la poubelle de plus l'image en 3k mon œil l'image est horrible

Antonio Stefano
Belgium
October 28, 2026
Trustpilot

Beyond expectation

Having used their product for about a week now. I must say I am impressed, as it beat me expectations. It is easy to assemble, versatile as it synchronise with my other devices on smart things and easy control from phone or alexa. I hope it serves the test of time in the area of durability.

MR PATRICK ALAKA
United Kingdom
October 28, 2026
Trustpilot

Great product

Great product. Easy to connect to home assistant.

David Depedroviejo
Spain
October 28, 2026
Trustpilot

SwitchBot Smart Lock Ultra

Habe mir das SwitchBot Smart Lock Ultra gekauft und bin wirklich sehr zufrieden. Es ist einfach praktisch, die Tür bequem zu öffnen und sich im Alltag nicht ständig um den Schlüssel kümmern zu müssen. Die Bedienung ist komfortabel und das Schloss macht einen hochwertigen Eindruck. Gerade im täglichen Gebrauch merkt man schnell, wie angenehm so ein smartes Türschloss sein kann. Die Einrichtung und Montage ist unkompliziert und geht sehr schnell. Der vorhandene Schließzylinder kann weiterverwendet werden. Für mich eine klare Kaufempfehlung und definitiv eine sinnvolle Ergänzung für den Alltag. Würde ich jederzeit wieder kaufen!

Daniel Friedel
Germany
October 27, 2026
Trustpilot

Very handy to set up and use

Very handy to set up and use. It had issues recognising mirrors and windows but the apps options to set up virtual walls and use no go zones made that pretty easy to fix

Darragh Clerkin
Ireland
October 27, 2026
Trustpilot

Very cool experience

Very cool experience, well though out user experience of the unboxing, nice details like stickers for door locks to make it more seamless. Product works as designed, but I would like something like UWB key.

Mikolaj Mucha
Poland
October 27, 2026
Trustpilot

Lasst bloß die Finger von der SwitchBot…

Lasst bloß die Finger von der SwitchBot Lock Ultra Vision Pro Combo. Am Anfang funktioniert sie recht gut aber mit der Zeit, ich rede von ca. 5 Monaten und einigen Updates, wird das System immer instabiler. Es kommt immer öfters zu Verbindungsabrüchen mit dem Handy oder die Geräte können untereinander keine Verbindung aufbauen. Wie das Keypad sagt erfolgreicher Scan oder Pin-Eingabe. Nur wird die Tür trotzdem nicht aufgeschlossen. Versucht man die Geräte neu einzupflegen erfolgen weiteren Abbrüche bzw. das/die Gerät/e wird/werden überhaupt nicht gefunden. Die Gesichtserkennung funktioniert nur sehr sehr sporadisch. Der Handscanner funktioniert in den meisten Fällen überhaupt nicht. Der Öffnungsversuch mit dem Fingern scheitert sehr oft. Der Daumen läßt sich überhaupt nicht registrieren. Was bisher zuverlässig funktioniert ist das öffnen über den Zifferncode. Das koppeln wie das endkoppeln ist selten erfolgreich. Entweder kommt die Meldung sinngemäß Abbruch oder das Gerät wird nicht gefunden.

Michael
Germany
October 27, 2026
Trustpilot

I love the switchbot lock ultra

I love the switchbot lock ultra, even though it has some weird latency issues when controlling through the hub mini. I also like the temo sensors but would like to see automatic history download to hub and not have to wait minutes until it gets downloaded directly through bluetooth.

Matej Vajnar Vajny
Czech Republic
October 27, 2026
Trustpilot

Ottimi prodotti

Ottimi prodotti, semplici ed efficaci. Hanno tutto a disposizione per chi vuole entrare nel mondo della domotica.

Dario Scuderi
Italy
October 27, 2026
Trustpilot

If you find where to put it, it’s really worth.

Ordered a Switchbot Bot. Definitely easy to install and reliable. Now I can use my electric shutters when I’m sleeping. %100 functional.

zibws
Germany
October 26, 2026
Trustpilot

Super easy to install. Really happy with the Lock Ultra

I've been using the SwitchBot Lock Ultra for about a week now and I'm extremely happy with it! The installation was super easy and quick, and the setup in the SwitchBot app was a breeze. Really intuitive, even without any prior experience. It works reliably and has made my everyday life noticeably more convenient. Clear recommendation!

Jan-Ole Reeck
Germany
October 25, 2026
Trustpilot

Blinds tilts worked like a charm

Janne
Finland
October 25, 2026
Trustpilot

The best by far

I recently purchased the switchbot water leak detector with the cable sensor, I have been looking for new sensors to replace my old ones in the cabinets underneath my aquariums, I must admit this is definitely the best I have brought in a long time and I shall be replacing all of them to this type. Once you have downloaded the app and added the sensor which took just a couple of minutes your up and running.there is two modes one you can use the sensor in the tank the notify you if the water level is low and the other how i have set it, for water leak. I have placed the bottom sensor in the cabinet at the base of the canister filter under the inlet outlet pipes to notify me if there is a leak and the main body of the sensor which also is a detector (bonus 2 for 1 ) on the wall behind the tank if there is a spray leak. For the money it is a no brainer it is perfect.

Stuart
United Kingdom
October 24, 2026
Trustpilot

Simple and efficient

so far everything is good, construction is solid, i like the data history and the easy to use slick app

Yo
Switzerland
October 24, 2026
Trustpilot

Easy to use product with great…

Easy to use product with great smarthome intergrations

Nick H
United States
October 24, 2026
Trustpilot

They offer great products

They offer great products. Easy to use. Price can be a bit high but that’s a guarantee for the quality.

Demian
United States
October 24, 2026
Trustpilot

Great service

I recently became the owner of a SwitchBot thermometer, which I’ve connected to my Homey; now, the heating turns on automatically whenever it’s needed. It’s fantastic and integrates so well with home automation. Plus, the service from SwitchBot is excellent. I’m really happy with it.

P.C. Sjabbens
Netherlands
October 24, 2026
Trustpilot

Great product that everyone should have.

Bought a temperature/humidity with CO2 sensor. It's a great product that everyone should have in their bedroom. The measurements are pretty accurate. Now, my house ventilation at night is adjusted based on CO2 level. Wake up fresh every morning. Looking forward to trying other Switchbot products.

Chen
Poland
October 24, 2026
Trustpilot

Bought a lock ultra

Bought a lock ultra, really satisfied with the product, easy to install and working good

Senjo
Italy
October 23, 2026
Trustpilot

Switchbot ist zu empfehlen

Switchbot hat ein sehr gutes Preis-Leistungsverhältnis. Der Support ist gut erreichbar und kümmert sich um sein Anliegen. Die App ist gut. Die Geräte werden schnell erkannt und reibungslos eingebunden. Die Anleitung führen eine gut durch die Installation. Die Geräte funktionieren problemlos. Ich habe eine Türschloss mit Keypad und mehrere Thermostate. Die Einstellungen sind vielfältig.

Armin Haase
Germany
October 22, 2026
Trustpilot

Outstanding company and excellent service!

A fantastic company that truly deserves 5 stars! High-quality products, a great user experience, and a reliable service. Everything feels professional and well thought out, from the product itself to the overall customer experience. I’m very satisfied and would definitely recommend this company to others!

Pan Bohdan
Germany
October 22, 2026
Trustpilot

Good temperature and humidity sensor

I bought them a temperature and humidity sensor for both indoor and outdoor use, and I think it's a very useful device for monitoring the environment for my outdoor plants. I also appreciate that it runs on regular batteries, rather than a lithium battery that stops working after a few years, forcing you to throw the device away.

José
Spain
October 22, 2026
Trustpilot

Great company and great products

Great company, great products, and love that they give back to those that support them

Andre Tran
United States
October 22, 2026
Trustpilot

Smarthome retrofit

The Switchbot bot have helped me retrofit dumb products to my smart home. The bot push physical buttons for me all over my house. Water heater controll and start PC for example. Switchbot is an innovative company. I have not found any other company that got this kind of product.

customer
Sweden
October 21, 2026
Trustpilot

SwitchBot AI Art Frame 13,3 "

I bought the SwitchBot AI Art Frame 13.3''. It was delivered very quickly. I’m very pleased with the AI Art Frame. The build quality is excellent. The matt finish and E-Ink technology give the impression of a real picture. The image is astonishingly authentic and looks just like a high-quality art print. It looks like a real framed picture rather than a display. The SwitchBot app automatically recognises the Art Frame and connects it to the Wi-Fi. The extensive gallery with numerous pre-installed artworks is excellent. The battery life is also excellent. The only downside, in my view, is that only 10 images can be loaded onto the device.

Roberto Walter
Germany
October 21, 2026
Trustpilot

Highly recommend

I bought a CO2 meter and very happy with it. It measures humidity and CO2 levels on the bedroom overnight, no hub is needed for setup, just the phone and Bluetooth connection is enough. Now I plan to buy more devices for other rooms, can highly recommend.

Arsen Ismagulov
LU
October 20, 2026
Trustpilot

Ho acquistato 3 switch bot meters per…

Ho acquistato 3 switch bot meters per il monitoraggio ambientale. Ottimi prodotti! Si integrano perfettamente con Home Assistant ma sono eccezionali anche standalone con la sua app.

Simone Panziera
Italy
October 20, 2026
Trustpilot

Great

Great, cheap and very simple products to use and even better customer experience.

Henrique Martins
Portugal
October 20, 2026
Trustpilot

Great Home Assistant Support

Very happy with my SwitchBot Lock Ultra, it's very responsive and fully compatible with Home Assistant. I am really happy that SwitchBot provides a great Home Assistant integration, this is the reason why I bought your product and will continue to do so. Thank you!

Pedro Guerra
Portugal
October 19, 2026
Trustpilot

Switchbot K11+

We really like the K11+, he does a good job cleaning our home. Building quality and size are perfect. We expect to buy more Switchbot products soon :-)

Michael L
Netherlands
October 18, 2026
Trustpilot

Working perfect connected with Matter Hub

I Bought a Hub mini Matter and a Presence sensor as my first Switchbot product. They are working perfectly connected to my hub Matter. I'm using it to manage a AC unit via IR and lights with presence sensor. The best part is that you can share your IR appliances via Matter to other ecosystem thorough local integration without needing cloud based servers.

Marc
Spain
October 18, 2026
Trustpilot

Lock Ultra

Using the lock ultra and it is a high quality device, works very well, app is intuitive. I highly recommend

Carla Cattarin
Italy
October 17, 2026
Trustpilot

Easy to use product with great…

Easy to use product with great smarthome integrations

Job Boef
Netherlands

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Reviews are aggregated from Trustpilot. We do not edit or remove reviews.