I just started today
I just started today, it's been in lighting. So far so good!
Katheryn Rash
United States
Showing 50 of 50 reviews
Disgusting customer service and hidden fees! Complete scam.
I am beyond disgusted with Spokeo and their completely unprofessional customer service. I signed up for what was explicitly advertised as a 7-day trial for $0.95. I ran a single report which was included with the free trial. I then ran a 2nd report only to find out they immediately charged my visa an additional $19.95 without my consent. I never clicked anything confirming or agreeing to buy a separate background report—I simply clicked "get report" under the impression it was covered by the trial I just paid for. They are tricking people into hidden fees that are never clearly disclosed. To make matters worse, when I called to demand a refund, the customer service was atrocious. I was escalated to a supervisor named Nick who called me back, and he was incredibly rude, lacked any basic understanding, and continuously talked over me instead of trying to resolve the problem. I asked him not to speak over me and to let me finish my sentence and he became defensive and more rude and told me he will disconnect the call! Highly disgusting behavior..this company is actively scamming people out of their hard-earned money and backing it up with hostile customer support. Avoid this sketchy business at all costs!
Suzie Q
United States
This site seems like a Scam
I went on this site to check out a suspicious phone number that had just called me. There was information that was partially blurred out in the information report that the site gave me an option to pay to reveal. After I paid for the 7 day trial I was given the information that was already provided for free and the blurred out information was not included. I contacted customer support and was told that information gets updated. I find it hard to believe that the information promised was updated within these few minutes. Something important to note is that the price goes up after the 7 day trial if you don't cancel so waiting around for "updated" information is probably not worth it.
Halal Hamster
United States
This company puts false information…
This company puts false information about people without checking the facts. Anyone can say whatever they want on the comments with the phone numbers in full view and this is why they are being sued constantly. This company needs to be eradicated immediately
Tom Davidson
United States
Spokeo is confidential and private
Victor Carista
United States
Given me wrong information not correct…
Given me wrong information not correct person 1st time trying to give them another try.
Betty Kent
United States
I've been searching for years trying to…
I've been searching for years trying to figure out who's been scamming me and using my information, and why my (lady friend) has been so secretive. This app is the truth, I love you all
Jordon Brown
United States
Easy to use and quick results.
David Estes
United States
very helpful connection with person…
very helpful connection with person helping me...Thank you..
Bonnie Hobbs
United States
Overall nice quick response
Search results are accurate most times. Missing some information from time to time but overall reliable.
John Root
United States
Pure scam corporation - avoid
1. This company is a scam. 2. I used a one-time service and it was cloaked as a trial. A few days later I was billed $29.95 and I had not approved it. 3. Their web site effectively hides the "cancel" feature. Avoid these scammers!
Joe Turco
United States
Yezzir..
Yep. Love it
Jessica Comby
United States
They have gotten ridiculously…
They have gotten ridiculously expensive! they charge over $3,000 a year for searches. Very Greedy company.
DM
United States
Was helpful to find e-mail account my…
Was helpful to find e-mail account my husband forgot
Evelyn Uhler
United States
Truffa non cliccate
Truffa non cliccate al inizio prendono 0,90 euro per un report poi si attiva in automatico un abbonamento che non ho mai sollecitato.Meno male che avevo la Poste pay bloccata. Fate attenzione. Sito non sicuro .
oana harnagea
Italy
Great Site for Combating Fraud
I had someone reach out to me whom I suspected had stolen another's identity. This site helped me verify the information that I wasn't able to find elsewhere. This was of tremendous help.
Barrett M
United States
I use SPOKEO quite frequently to find…
I use SPOKEO quite frequently to find out if it was a real person who called me or spam. Sometimes I find out it is a friend who got a new number! heheheh SPOKEO IS GREAT!
Boilergeeks
United States
This website is a joke
This website is a joke. I ordered a report on my own name. The report had some correct information about me. However most of the information was wrong. I have lived in the Jacksonville Florida area since July of 1973 at numerous addresses. It showed that I lived in 2 other cities in Florida and in another state. I don't know where this information came from. I would advise anyone to avoid this website..
Brad McCullough
United States
Info not current, Wrong People
I signed up for Spokeo to do some research on family strictly for family history information. What I did NOT like: * You can sign up for 3 months, but they advertise that as $9.95/mo; which means you pay $29.85 for 3 months. I canceled after using the site for LESS than 4 hours, and they agreed to refund part of the subscription. What they decided to refund was $5.95. So, they make basically $24 for my 4 hours of searching. $8 an hour. WAY too expensive for what I got. I do not consider that fair play; the refund should be relevant to the time used at least within the first maybe 12 or 24 hours. * The information I got on the searches I performed was all old information; nothing new or updated on any of the 4 searches and reports I got. A lot of "useless" information if you are looking for current info. * A lot of the information was incorrect. I was getting results on people whose names were the same, but locations were in different States -- States my relatives had never lived. Basically, you probably already know most of what you will get from Spokeo. No sense in paying to get already known information unless you just like the idea that the info is in immediately printable/downloadable form. Be prepared to get a lot of info not relevant to the person you are searching for IF they have a somewhat common name.
Margot Paisson
United States
Information provided was useless and…
Information provided was useless and expensive. It is nearly impossible to cancel an account as their instructions to do that do not work.
Bill Steele
United States
Only 1 of 4 disputed charges refunded – issue still unresolved
I originally made a purchase for $0.95, but I was subsequently charged $29.95 four times for a recurring subscription. I disputed all four $29.95 charges through PayPal. So far, only one of the four charges has been refunded. The other three have not been refunded. At the moment, one PayPal case has already been decided in favor of Spokeo, while two other cases are still under review. I have until September 24, 2026 to appeal the case that was decided in Spokeo's favor. Spokeo's response to my previous complaint explained that subscriptions automatically renew, but that does not resolve my concern. My issue is that I did not knowingly intend to purchase an ongoing $29.95 monthly subscription when making the original $0.95 purchase. The total of the four disputed charges was $119.80, but so far only one $29.95 payment has been refunded. I am therefore still seeking a refund of the remaining $89.85. I hope Spokeo will review the situation again and resolve the remaining charges fairly.
Lennard Schlicht
Germany
It’s a scam
It’s a scam. They told me absolutely nothing I found more information on my own the. What they provided only thing they told me was it was. An active number counldnt even tell me who was. The service provider I typed the number into the google search bar and it told me sprint was the service provider and. Spokeo couldn’t figure that out that’s insane.
Curtis Lockridge
United States
It was helpful it could use an update…
It was helpful it could use an update on some of the information they give you other than that it was useful
Tim Lawson
United States
Quick and factual
Stephanie Gentle
United States
The info on the person was fairly accurate…
The info on the person was fairly accurate. But when I did a phone number search it was not accurate at all.
Ron C.
United States
Spokeo is the best!
Spokeo is the best! It has given me so much information!
MARTI
United States
I did not get what I wanted to find out.
francianoell
United States
Spokeo allowed me to locate a person I lost contact with
Spokeo allowed me to locate a person I had lost contact with for decades. Their son was ill and I found out about it and this site helped me connect the dots to confirm the son was their son.
P.J. McClung
United States
Unauthorized charges before 10 day…
Unauthorized charges before 10 day trial was complete. Contacted my banks fraud department
Steve
United States
total scam
I tried to obtain info on someone's socials and was told it would be $0.95 but was charged $19.95 and received a "report" with useless information (which I already have) and NO info on the socials!! They refuse to refund the $19.95 and insist that they provided a full report (I ONLY requested socials and did not receive it) I don't need the person's address, phone, email and relatives - I have all of that information. Do NOT use this company, it is a total SCAM
Jennifer Grossman
United States
Spokeo charged me money without letting…
Spokeo charged me money without letting me know that it would be charging me anything. Sneaky.
Donald L. Vasicek
United States
Fast, Scalable Identity Resolution with Spokeo Business
What do you like best about Spokeo Business? Spokeo Business excels at converting vague contact details into complete, actionable profiles through its extensive database aggregation. By integrating scattered public records, social profiles, court data, and historical addresses into a unified report using just a phone number, name, or email, it drastically speeds up identity resolution. Teams can leverage its batch processing features to enrich large lists simultaneously, while a clean, intuitive dashboard ensures minimal onboarding friction. Overall, it delivers high-volume search capabilities and scalable enterprise intelligence at a fraction of the cost of traditional research tools. What do you dislike about Spokeo Business? While Spokeo Business excels at gathering public data, its reliance on public records can occasionally lead to outdated or inaccurate contact information, such as obsolete phone numbers or addresses. The platform's coverage can also feel inconsistent, with detailed profiles available for some individuals while others yield minimal results depending on public record availability. Additionally, users managing large-scale projects may find the daily search limits or tier constraints somewhat restrictive, and the lack of deep integration with standard CRM tools means data often has to be exported and transferred manually. What problems is Spokeo Business solving and how is that benefiting you? Spokeo Business cuts through the clutter of unreliable sites like FamilyTreeNow by instantly delivering comprehensive, up-to-date contact records and public background data in one place, saving me hours of tedious searching and drastically streamlining my workflow.
Tiffany A.
Clinical Data Specialist Mid-Market (51-1000 emp.)
The information was old and wrong
The information was old and wrong. Its really a waste of time and money. Cancelation was easy though.
Pamela Maddox
United States
Quick, Reliable, and Essential for Legal Work
What do you like best about Spokeo Business? I really like how quick and easy Spokeo Business is to use. The information it provides is up-to-date for the most part, unlike other services that I have encountered. I don't have a lot of time to devote to projects, so I appreciate the ease of use which allows me to better use the time I do have. The results interfaces are easy to read, organized logically, and are very helpful. Setting it up was quite easy and well-explained, which was great when I first started using it. I also like that I can recommend Spokeo Business to friends and colleagues because I've done that several times. What do you dislike about Spokeo Business? Nothing It serves my purposes very well. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo Business to locate witnesses and obtain information, which is quick and easy. The up-to-date contact info saves me time and the results are organized and easy to read.
Verified User
Small-Business (50 or fewer emp.)
I found Spokeo to be very reliable for secure searches…
I found Spokeo to be very reliable for searching anyone and especially past friends and relatives. My last search for my past info was 8-2026.
Bob
United States
Easy to use with quick results.
Easy to use with quick results.
Oris Price
United States
Spokeo made it very easy to sign up for…
Spokeo made it very easy to sign up for their service. They were fast and accurate. I need contact information for a colleague I hadn't seen or talked to in over 35 yrs. Spokeo was able to give me all the information I needed within seconds and it was accurate. I highly recommend Spokeo to anyone needing contact information for a long lost friend or family member. Ross, California
Ross Anderson
United States
Often Helpful for Finding Emails, Phone Numbers, and Addresses
What do you like best about Spokeo Business? I use it to find email, phone numbers and residence address - It is often helpful. What do you dislike about Spokeo Business? I sometimes have difficulty when the name is a common name trying to figure which person is the right person i am trying to find What problems is Spokeo Business solving and how is that benefiting you? when I find the person, I can try to sell thm my service
Jay A.
Owner and recruiter Small-Business (50 or fewer emp.)
Reverse Phone Lookup That Adds Instant Context
What do you like best about Spokeo Business? Reverse phone lookup is the standout. I can attach a name and context to a number instead of guessing whether it’s spam or a real contact. What do you dislike about Spokeo Business? Least helpful part is how often addresses and phone numbers look current but turn out to be old. It’s a good starting point, not a final source. What problems is Spokeo Business solving and how is that benefiting you? We get orders where the name, phone, and shipping address don’t line up. Spokeo Business lets me see whether those data points historically belong together. I can flag inconsistent identities faster and more comfortably.
Verified User in Retail
Small-Business (50 or fewer emp.)
Spokeo Is My Go-To for Accurate Client Details
What do you like best about Spokeo Business? For the most part, Spokeo has accurate information. It’s my go-to when I’m trying to find client details. What do you dislike about Spokeo Business? The only thing I don’t like is that some of the information seems very unlikely to still be correct. For example, it might show a phone number that only has a 2 percent chance of being right. What problems is Spokeo Business solving and how is that benefiting you? When I’m trying to reach a client who, for whatever reason, isn’t answering the phone or replying to emails, Spokeo almost always turns up alternative contact information for them. A lot of the time it actually works, and the client is glad that I was able to get in touch.
Jacob A.
Marketing Consultant Small-Business (50 or fewer emp.)
Huge Time Saver with Comprehensive Contact Info
What do you like best about Spokeo Business? I love using Spokeo Business as it is a HUGE time saver for real estate services, allowing me to find contact information for owners and business owners without having to search online for numbers and addresses. Everything I need is all in one place. I particularly appreciate the feature that shows family members and their contact information, which is extremely helpful if the main contact is not reachable or if they are deceased, providing alternative contacts to move communication along. Also, the startup process is very smooth, and despite the lengthy approval process for purchases within my company, Spokeo is a great tool that we will definitely continue to renew. What do you dislike about Spokeo Business? Sometimes I’m searching for a contact and there are hundreds or thousands of people with the same name, and all different places. It would be nice if there was a search feature (in addition to the main search bar) where you could list keywords that you would want in the report. Once I search a specific name, if there was an additional search bar, this would be helpful. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo Business to save huge amounts of time finding contact info for real estate, with all numbers and addresses in one place. I also love that it provides family contacts, helping when the primary contact info is outdated or unavailable.
Verified User
Mid-Market (51-1000 emp.)
Secure and Easy Information Verification Tool
What do you like best about Spokeo Business? I like that Spokeo Business appears to be secure with two-factor authentication, which gives me peace of mind about security. It's also easy to look up a name, address, or find other contact info, which helps me complete tasks efficiently. The secure features are great because I know I can receive a secure email through my job. Ease of searching and confirming if it's the right person and right address based on our database is straightforward and useful. What do you dislike about Spokeo Business? I wish the US map and city names for states were better organized. They don't put it in ABC order, nor do they have any rhyme or reason for looking up names by ABC order or by region. You have to scroll over and over when you have fewer details. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo Business to confirm caller info for our records. It's secure with 2FA, making it easy to find contact info quickly and verify identities against our database.
Nicole H.
Customer Care Mid-Market (51-1000 emp.)
Efficient Patient Lookup! Great search engine!
What do you like best about Spokeo Business? I really like that Spokeo Business has a large platform and ways of looking at patients. What do you dislike about Spokeo Business? I think it takes a long time to look up the patient. I should be able to put in just the phone number and not too many demographics. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo Business to look up patients and compare their demographics using phone numbers or addresses, helping me identify exactly which patient I'm looking for.
Mariya S.
Indexing specialist Small-Business (50 or fewer emp.)
Excellent Address Verification for Direct Mail
What do you like best about Spokeo Business? Verifying address data for our direct mail business What do you dislike about Spokeo Business? I have no use for all of the social media data. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo to clean up bad address data in our direct mail business.
Bruce M.
Manager of Direct Mail Administration Mid-Market (51-1000 emp.)
Makes Finding Alternate Contact Info Quick and Easy
What do you like best about Spokeo Business? Spokeo Business makes it easy to locate information and alternate addresses and phone numbers for those needing to be contacted or located. What do you dislike about Spokeo Business? The only downside that I have found is that occasionally, family members' contact information (email addresses and phone numbers) are included with a person's report. What problems is Spokeo Business solving and how is that benefiting you? I have not seen any problems/solutions that have directly benefitted me recently.
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
A Vital Tool for Fraud Prevention
What do you like best about Spokeo Business? I highly utilize Spokeo Business's ability to drill down to past and current addresses of our customers, which is important for properly weeding out fraudulent orders that we receive daily. Spokeo allows us to match names to locations, helping us catch discrepancies between billing and shipping addresses. Because of Spokeo, we have a very high success rate of catching fraudulent orders and informing those whose information has been compromised, keeping our true customer base safe. It has saved our company from potential chargebacks and has undoubtedly saved many victims from losing their hard-earned money. The initial setup was easy peasy, lemon squeezy. What do you dislike about Spokeo Business? There are times that we have noticed that newly built homes aren't reflected, coming back with 'no address found'. It would be beneficial if Spokeo were to be quicker with their updates of new addresses. What problems is Spokeo Business solving and how is that benefiting you? I use Spokeo Business to vet potentially fraudulent orders, matching names to addresses. It helps us identify mismatches, warn fraud victims, and save money from chargebacks. We rely on its ability to drill down past and current addresses, keeping our true customer base safe.
Josh S.
Director of Information Technology Mid-Market (51-1000 emp.)
Fast Property Ownership Lookups with Accurate Map Pins
What do you like best about Spokeo Business? Quickly review property ownership and related records. Also has more accurate map pins vs Google Maps What do you dislike about Spokeo Business? Information is not always up to date or contains incorrect data What problems is Spokeo Business solving and how is that benefiting you? Able to determine property ownership and recent sale dates to make sure we meet with the current homeowners
Verified User in Building Materials
Enterprise (> 1000 emp.)
Spokeo Keeps Contact Info Accurate and Speeds Up Deliveries
What do you like best about Spokeo Business? As a customer experience manager at an ecommerce company Spokeo assist in ensuring we have correct contact information. At times shipping addresses might accidently be entered incorrectly and often Spokeo avoids unecessarily reaching out to the customer when there is an obvious error. This not only saves our business time but also ensure faster delivery for our customers. What do you dislike about Spokeo Business? At times it can be difficult to find a specific name/email, or the information is not up to date. This is understandable though. What problems is Spokeo Business solving and how is that benefiting you? Ensuring we have accurate information for our customers, especially when a mistake was made when they entered their shipping address or phone number. Spokeo helps us see if a simple error was made, correct it and get the order moving quickly with little delay!
Verified User in Retail
Small-Business (50 or fewer emp.)
Spokeo Keeps Client Contact Info Up to Date
What do you like best about Spokeo Business? One of the most useful ways we use Spokeo is to look up client contact information. We can find the information we need to contact our clients when their information changes. This has been great in keeping our client relationships going. What do you dislike about Spokeo Business? The only hiccup we have had with Spokeo was several years ago at this point. Their pricing model changed, and the substantial price increase nearly drove us away. However, after finding someone who could assist us, we found the right solution to keep moving forward with Spokeo. What problems is Spokeo Business solving and how is that benefiting you? We needed a solution that was easy to use and had accurate information. Spokeo delivers fast results for inquiries, allowing our teams to gather information about our clients quickly. Other products on the market are slow and have unreliable data. This has helped us work faster and more efficiently by getting the information quickly.
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
A Pivotal Lead Contact Tool for Realtors
What do you like best about Spokeo Business? Very useful tool to have as a realtor and owner of a RE firm. Finding contact info for leads is pivotal to our success. What do you dislike about Spokeo Business? Not much to dislike with this product. It serves all of our needs for capturing information. What problems is Spokeo Business solving and how is that benefiting you? Finding not only clients contact info but their family members information is a huge plus for realtors.
Brent A.
Owner of company Small-Business (50 or fewer emp.)