Rating Trends

3.9
Oct2026
3.3
Nov2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
3.9
November 6, 2026
Trustpilot

Mostly good, support great!

In most of time, the connection is OK. Sometimes the speed is slow (Ghaziabad) or there is no connection at all (Yamuna Expressway. But nevertheless, SIMLOCAL Support contacted me with helpful technical explanations, and useful hints to get the most out of suboptimal conditions. Thus one more star!

Ralf
Singapore
November 5, 2026
Trustpilot

EE is definitely one of best network…

EE is definitely one of best network providers in relations to the wifi and data provision that has complemented my every need for the internet. A must have on your trip to the UK promise they won’t drop or let you down!!

Stanley from Turks
United Kingdom
November 1, 2026
Trustpilot

Phone never worked

Phone never worked. Ran out of time to correct

Hans Anderson
United States
October 31, 2026
Trustpilot

Used for eSims to Singapore and…

Used for eSims to Singapore and Australia. Good value and easy to use. Not clear in instructions but you need wifi or your own network to download the sim card. I installed before I left as airport wifi is a bit hit or miss.

David Hutchinson
United Kingdom
October 31, 2026
Trustpilot

Connectivity and service was great

Connectivity and service was great. I went around London, peterbrough as well as Manchester as I was able to use reliable service everytime. I would recommend this to others.

Collins A.
Nigeria
October 31, 2026
Trustpilot

Easy set up

Easy set up, connect and go, packages to suit your budget

Keith Neville
Australia
October 31, 2026
Trustpilot

It's a very good esim

It is a very good ESIM. If you have any problem the staff will help you to solve it.

Teresa Sanchez Clavero
Spain
October 30, 2026
Trustpilot

Total waste

The only time my phone worked was when I was at the hotel on WiFi. Was a waste of money.

Linda
United States
October 30, 2026
Trustpilot

It's not working

It's not working, eSIM activation.

PEDRO SERRAS
Portugal
October 30, 2026
Trustpilot

Great coverage and price

Great coverage and the price is good

GRANT COLE
Australia
October 30, 2026
Trustpilot

Easy setup and reasonably priced.

Dano
Canada
October 30, 2026
Trustpilot

Nunca tuve Internet

Nunca tuve Internet

customer
Belgium
October 30, 2026
Trustpilot

Cheaper and reliable

Cheaper than others. Worked as soon as we landed. Barely ever had network issues

Butterfly TZ
TZ
October 30, 2026
Trustpilot

super helpful staff!

super helpful staff! clear instructions and followup from staff when I needed help making an international call.

customer
United Kingdom
October 29, 2026
Trustpilot

Quick and easy to set up after the…

Quick and easy to set up after the advice i received via watts app

customer
Australia
October 29, 2026
Trustpilot

Simple and not expensive

Everything is simple and clear, good price and coverage. There were two spots in London where the network was lost, but I think any carrier has such "holes." I definitely recommend it!

ALEX
LV
October 29, 2026
Trustpilot

Easy acces to the product.

Easy acces to the product.

Lieke Meulman
Netherlands
October 29, 2026
Trustpilot

facil de comprar no se cuando lo quiera…

facil de comprar no se cuando lo quiera usar el resultado

Myronec Vanesa
Argentina
October 29, 2026
Trustpilot

Perfect Sim card

The time activated the

Rachel S Chinyadza
Australia
October 29, 2026
Trustpilot

Had no problems with the service

Had no problems with the service

customer
BB
October 29, 2026
Trustpilot

I am traveling and wanted the SIM card

I am traveling and wanted the SIM card to call and text to the USA. I wasn’t able to and no one at the local store could help. The agent over the phone wasn’t helpful either

Alfred Jordan
United States
October 28, 2026
Trustpilot

Clear and easy-to-follow instructions.

Sue
United Kingdom
October 28, 2026
Trustpilot

The ESIM worked great

The ESIM worked great, enjoyed the full 10gigs of high speed data per day on my 7 day unlimited plan, plenty of data per day before it was capped to a lower speed.

Casey
United States
October 28, 2026
Trustpilot

1 country only!!!

Bought a 30 day package in Hong Kong. Was there for a 2 day trip, then to Vietnam for 2 day and Thailand for a final 3 days. Worked flawlessly in HK, didn't work at all in the other 2 countries. A truly international esim works in all countries on 1 package. I'll go back to the previous esim, won't buy this again.

customer
Australia
October 28, 2026
Trustpilot

It worked very well for me.

Carla
United States
October 28, 2026
Trustpilot

Had no issues in Europe thankfully!

Had no issues in Europe thankfully!

Carsen Meerdink
United States
October 28, 2026
Trustpilot

Sim never worked after following…

Sim never worked after following instructions

customer
Thailand
October 28, 2026
Trustpilot

Helpful service

Helpful service, in WhatsApp getting esim working

SCoombes
United Kingdom
October 28, 2026
Trustpilot

Easy to set up

Easy to set up. Connection works great, even in more rural areas of Australia. Great deal in comparison to other providers.

Franka van Eijk
Netherlands
October 27, 2026
Trustpilot

De verbinding van de hotspot viel na…

De verbinding van de hotspot viel na 1h00 telkens weg... haperende verbinding. Ook al was mijn verbruik ver beneden het dagelijks toegestane van 10GB dat in mijn pakket begrepen was.

Frans
Belgium
October 27, 2026
Trustpilot

Honestly No Problems

Honestly no problems. Had data the whole trip and did not notice any dropouts. Thank you Sim Local!

customer
Australia
October 27, 2026
Trustpilot

Very responsive customer service

When I had a problem with a sim purchased, the customer service was excellent. Purchasing two new sims for someone else afterwards, they functioned perfectly and met every expectation

Pedro
France
October 27, 2026
Trustpilot

Great coverage & unnecessary issue resolved

Communication when needed was very responsive. Great coverage in Vietnam and price. Although I did receive a text when I landed in Vietnam saying I had to upload passport to verify my identity or it would be cancelled in 1 hr which I wasn't comfortable doing- was then advised that I didn't have to do it- this was unnecessary stress

Tiff
Australia
October 27, 2026
Trustpilot

It wasn’t obvious I would not be able…

It wasn’t obvious I would not be able to make international calls if needed.

customer
Australia
October 27, 2026
Trustpilot

The SIM does precisely what it needs to do!

The SIM does what it needs to do!

Harry
Netherlands
October 27, 2026
Trustpilot

As I landed in Greece, the network was readily available had no issues anywhere on the trip. Also, v

Raminder Singh
Canada
October 27, 2026
Trustpilot

When my phone crashed I lost the use of…

When my phone crashed I lost the use of my eSIM even though on reinstating my emails I had access to the link. I had to repurchase!

Colin
Australia
October 27, 2026
Trustpilot

One click and you’re done

One click and you’re done. So easy!

Miles
South Africa
October 27, 2026
Trustpilot

Good value service while travelling

Customer service fitted my sim into my phone, gave clear instructions and the price was right for the 4 days I needed. Apart from intermittent underground train tunnels the network connection worked at all times.

Deborah
Australia
October 27, 2026
Trustpilot

Didn't get what I paid for. Farewell

The most expensive sim card I've ever paid for, lack of immediate other options, and for poor service quality. Dysfunctional service: sms or any texts don't send, connection to data works some of the time but not always. I was told at the counter when purchasing the product sending text messages works even across continents. This is a lie: it doesn't work across Europe nor North America. How to be constructive? Make what any data company does at its most basic work: make sending texts messages work, and data connection to the internet such as accessing Google maps work instead of leaving people stranded midway and left for dead for a service you are supposed to provide. I don't care about anything else. Also, normally I wouldn't care about sim cards. I would expect to buy a service and be left alone never to hear from the place ever again. I do not expect to be slammed with ads, spam, and being thrust in a way that implies as if my entire life depended on and lived only for this company when it in fact doesn't and never will. I do not share this narrative and never will. Also, don't say you are providing services to clients that you do not provide and explain what people are paying for. Otherwise, you invite situations that foster an environment conducive to create unhappy clients or people like me who feel utterly scammed and never will take this sim card company ever again and would never recommend or spread the word to anyone about this sim card as good and reliable. If you ever read this, do note I will never ever ever want to hear from you ever again or anyone about this ever again. Never presume this message is an invitation to thrust more trash down my throat as if it would make me happy because it doesn't and never will as well as not answer any need. Final note: leave me alone, I am deeply frustrated I didn't get what I paid for, I suffered for your lack of service, and I do not and never will want any account created for me at all nor sharing with data services or third parties. I also do not agree to the terms and conditions set forth in this survey that imply for sending a message simply saying «stop screaming at me» and having the whole world know about it as if it's my problem, yours or anyone's for me having a terrible service user experience for the services you provide. Farewell.

customer
United Kingdom
October 27, 2026
Trustpilot

The sweet lady in the Hijab was kind

The sweet lady in the Hijab was kind, swift, and efficient in helping me get the right SIM for my work trip, and she also set it up herself and checked to make sure it was working perfectly. Wonderful at her job and truly led me to start my trip on a good note. Lots of thanks to her and the airport team.

customer
United Arab Emirates
October 27, 2026
Trustpilot

Very good easy

Greg
United Kingdom
October 26, 2026
Trustpilot

Easy peasy

Easy peasy. Did have an issue with getting eSIM working and support was exceptional.

andy brahm
United Kingdom
October 26, 2026
Trustpilot

Very easy to use

Greg
Singapore
October 26, 2026
Trustpilot

It was a scary at my first time but…

It was a scary at my first time but everything went well. What a wonderful iut is to access internet for 24 hours everywhere i go in this foreign country. eSIM is my strong supporter. I will stay in UK for more than a month, so I love to extend my plan without hesitation. Thank you so much for your wonderful life-saving service!!!!

customer
United Kingdom
October 26, 2026
Trustpilot

Easy and always a good deal

Easy and always a good deal. I would like to see 3 month options though and the ability to easily top up. I’ve always struggled to top up

Chris
United Kingdom
October 26, 2026
Trustpilot

The quality of the connections is poor

The quality of the connections is poor. Also, the installation is too complicated

customer
Colombia
October 26, 2026
Trustpilot

Affected my messages reception

Affected my messages reception in many times i had to restart the cell phone but overall not bad and it helped me, but needs more technical communications with your local providers

Joe'stravel - may
Canada
October 26, 2026
Trustpilot

It did not work my entire time

It did not work my entire time! I was highly upset.

Caitlyn Hammonds customer
United States
October 26, 2026
Trustpilot

The eSim was not good at all

The eSim was not good at all, it would drop service constantly. We didn’t end up being able to use it all, a waste of money this time. Our Philippines one was great but Mexico was terrible.

Dyan
Canada

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