Great service
Great service, Thomas was really nice and worked tirelessly to overcome the issues and sort our internet out. 5*service, Thankyou!
Monthly average ratings based on 50 reviews
Showing 50 of 50 reviews
Great service, Thomas was really nice and worked tirelessly to overcome the issues and sort our internet out. 5*service, Thankyou!
Simple and easy to use service. Our installer, Jack D was very professional and polite. Our speed is much quicker than the Starlink we had to use before having Quickline installed and significantly cheaper too.
Great installation done by Kegan. Gave me the options, the pros and cons, and sorted everything out for me. Thanks.
Living in a rural location we struggled to find a provider who could offer speeds quicker than 33mbps. Quickline were able to easily surpass that speed and offered us a very competitive package. 900mbps for only £2 a month more than we were paying with a current provider and coverage of cancellation fees. Sign up process very simple, no mid contract price increases and so far speeds as advertised. Installation of outside line placed where I requested and internal box the same. Line installers courteous and respectful of property. Likewise Internal line and router installer Craig very helpful, courteous and knowledgable when discussing WiFi coverage around the property. A fantastic service done respectfully, timely and very professional.
Keane was a great engineer, he sorted my connection out in a jiffy, nice lad, quick and clean installation, no mess left behind, great service!!
Matt Feeney from quickline installed my wifi today and i can honestly say that he did an excellent job. Would highly recommend.
Mark Wood and Shaun D were very thorough and professional and did a great job
I have been with Quickline at my current address for just over a year in lincolnshire. I am now moving house, only 5km up the road, still in Lincolnshire, an area Quickline say they cover, but they cannot provide at my new address. They have advised I have to pay early termination charge based on the rest of my 24 month contract. Never had to to do this with anyone who can’t continue to provide a service at your new address. Terrible customer service and complete rip off!!! Unless you know 100% you won’t be moving, even if not through choice, don’t go with Quickline.
Excellent communication from Quickline telling me when Kieran was on his way to set up the broadband. Kieran was very pleasant and polite, wore shoe covers and was very clean and tidy in his work. He explained the procedure to me first and checked I had no questions when finished. Very pleased with the excellent service
Thomas Turnbull came to do my Internet connection and he was very efficient and explained everything to me I would definitely recommend him
Great communication from the Company and Engineers. Clean, tidy, professional and friendly engineer Carl Conway that completed installation. Made sure I understood everything and that it was working perfectly before leaving.
Our Installer Stan.S friendly guy and quick at installing our quickline wifi. Thankyou very much, much faster wifi now.
Carl Conway is an amazing technician, super friendly and efficient. Would highly recommend , broadband strength is amazing too!
Great instillation by Kieran .s
Thomas our designated engineer continued the excellent ongoing Quickline experience. He let us know when he expected to arrive. Very polite and certainly knew what to do. Unlike a previous provider known openly throughout the country he left no mess. Ensured everything was working before leaving. Well done Thomas and well done Quickline.
Gone live today, installed by Mo a great chap and dealt with Mike when choosing package, again super helpful.
Thomas.T and Mike.B came today to install my quick line fibre, excellent service, very impressive.
At a very difficult time in our lives, moving mum into additional care, I could not have asked more of the service I received from Ricky at Quickline. He has made the planned transition in technology from her old property to her new place seamless and straightforward. Very reasonable prices and excellent customer service.
Kieran. S was punctual, polite, informative. Neat installation, cleaned up afterwards, was a pleasure dealing with him.
Full fibre broadband installation.... Today was the day. Great communication from Stevie the technician assigned to the job . Lovely chap, felt very at ease with him in the house. Clean and efficient worker. Everything thoroughly explained to us both. A genuine five star experience mostly down to his personality and professionalism. I can't comment on the technical side of things because I don't do that kind of work. But the system is up and running and his workspace is pristine. If you expect more, you are asking too much... This man knows his stuff...
Stan S installed our broadband on our new property. Great guy, informative and discussed options to boost across the house. The appointment was quick from initial contact and it was connected in a few hours. Really recommend. The service is great even in a farmhouses with thick walls there is options to boost if required
A sales rep came to my door, I initally dismissed him as I was too busy etc. He politely asked if he could just leave a leaflet and asked if I would check my current provider as they are extremely competitive. I checked and my KCom bill was £56 a month for Fibre175. After doing a speedtest I was getting nowhere near that! So I contacted Christian. He sorted everything. And I mean everything. He was so helpful and explained everything. Even when I had questions after the intital set up. Come installation day and a lovely young lad called Finn R came. He was so polite, helpful and completely thorough with his checks, moving the signal booster from room to room to check I was getting the best possible outcome for my money. I wouldnt hesitate to recommend these guys. I wish all service providers were like this!
If I could give Mia Slater 10 stars I would ,amazing dealing with them and so helpful and interested in the customer. And a very good price and a excellent broadband service
Been without service now for over 6 hours What’s going on No replies to my emails
Great service, Thank you Dan for explaining and setting up. I’d recommend Quicklline.
Our installer Thomas Turnbull was brilliant, he went above and beyond to test and explain everything. Incredibly knowledgeable, very friendly and chatty. 10/10 for customer service.
Marc Travis was a pleasure to talk to & mad the whole process of ordering broadband very easy to go through, if only other sales advisors followed Marc's lead life would be far simpler.
We had a visit from Jack D to sort the extenders for the whole house Wi Fi coverage. A great guy, professional, knowledgeable and friendly in manner. Explained what he was doing, and why, plus showing us the significantly improved result. An overall excellent experience.
Great experience from start to finish. The engineer Mo did a great job of the installation and had us up and running in a few hours. Having lived with very slow broadband for years it’s great to now have a connection that provides for the whole family.
Just so easy and hassle free. Highly recommend. The fitter who came into our house to carry out the work (Stan.S) was outstanding and went above and beyond to carry out a clean and tidy job.
Karl H was the most patient and helpful engineer. Nothing was too much trouble. He kept consulting me throughout the install and did a superb job. I cant recommend him highly enough. Thank you Karl!
Kieran.S was super friendly and fast working, we finally have WiFi hurrahhhhhh!!!
Brilliant service, Kieran S was very quick. installed without issue and super friendly
Dan was great and explained everything clearly. Good workmanship and cleanliness after the installation.
We were having a few problems with the Wifi. The router is working well with good speed for the landline. Thanks to Dave B the quickline engineer, he spent a lot of time checking the LAN and Wifi speeds. In Dave's analysis he realised we required two boosters. Dave connected them in various positions and once he established the best connection, he left us with great wifi as well as the LAN Thank you so much Dave we are delighted Joe and Cath
Thomas turnbull fitted my Broadband today . He was very polite & explained everything very clearly. Very happy with the service. Kind & thoughtful . Highly recommend him .
Had issues with the boosters in the house. Carl came out and went through each process starting with resetting the router. Then plugged in each booster to router and reset one at a time. Each one was checked to see if optimum signal was being received before repeating. So professional explained the process so if we have issues again we can try before calling engineers.
Very good to deal with, Mia slater was very informative and made it quick and easy to set up!
From request to change broadband supply to Quickline our experience has only been positive. From the line to the house and Carl Conway the engineer installing the broadband in the house. Carl took time to help us decide the best position to feed the cable into the house and went round the house to measure the signal to all rooms. Also kindly set our TV and mobile phone to the broadband and WiFi. So far everything is running perfectly. Would recommend Quickline.
Jack was pleasant and very conscientious in that he was determined to get us the best possible WiFi everywhere in our home. It wasn't easy because one room was a problem. He got there in the end. So far we are very pleased with the service and help we have received from Quickline and would definitely recommend them.
Great communications over the phone with Mia who reccommeded the most suitable package for our needs at this moment in time. The process seemed very straightforward, looking forward to a successful installation in a couple of weeks time. L Harris
When it works it's very fast. But unfortunately it often doesn't work . If you need the net for work this probably isn't the network for you .
Karl H was absolutely fantastic. He stayed for hours making sure that we had coverage everywhere. It is a big house with lots of people in it and he was the epitome of patience, getting it all right. Thank you!
Tom Turnbull. Quick Line installer. Very polite, very helpful. Informative. All sorted. Would recommend.
Really friendly, helpful staff. Very reasonable prices and excellent speeds on offer. Quick and easy process, all done in a couple of minutes.
Quick, efficient and helpful. Pleased with my broadband so far, hoping it will be reliable.
These guys was super fantastic and very professional explaining everything and also taking there time with me clare Andrews is super professional and was amazing and has kepted in contact with me while everything was getting installed
Very good experience with Quickline from start to finish. Installation engineers did a great job very neat and tidy and can't fault them. Steven Macdonald completed the install today and did a fantastic job.
Matt F was very efficient! The installation was very quick and he was very respectful of our home.
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