Monthly average ratings based on 50 reviews
Showing 50 of 50 reviews
The product was just as described. I was concerned that I had been enrolled in an automatic monthly program. I emailed them and they got back to me the very same day and explained that I was not. They are great to do business with and you can trust them.
My package got sent back incomplete address, Cheyenne was extremely helpful. Very nice ,professional and fixed my problem same day. Thank you Cheyenne
I would give their products 5 star. However, customer support is non existent. They will not help you by phone. You must do it by email. Very frustrating.
Ordered the President Trump 6 coin collection back on Sep5th and they have still not shipped my order. Contacted them and they give some bs excuse about the warehouse just recieved the order or that the mint shipped the coins late to them, yet when you look them up, its an apartment complex? Very slack service and I do not recommend doing any business with this company, person again!
At 1st I was a little pissy about the wait but I see now why it took a little longer. All good!
Wonderful customer service. I accidentally had my coins shipped to the wrong address, and they fixed it immediately. I am a proud patriot, and I love their products and customer service and this country!
I ordered 3 coins over a month ago, now going on two months. All I get is excuses, yet they still are selling these coins knowing they cannot fill the orders. But, they have no problem taking the money from the customer. There is a saying “Fool me once, shame on you……Fool me twice, shame on me” “I will never order from them again”!!!!!!!
Proud Patriots always come through! Items are exactly as described as well as beautifully made. I only shop with Proud Patriots for my legal tender Bill collection
I am so happy, customer service is amazing. And all my products are incredible ❤️❤️❤️ Thank you
Prompt responses to my questions and excellent customer service. So polite. I absolutely love the quality of your products. Thank you!
they apparently don’t stand by there products they told me they shipped usps and ups and amazon and none of them came to my door. i asked for a refund as they were gifts that didn’t make it in time and they refused. i would not buy here if you have issues they won’t help. terrible company you can’t even call them has to email. buyer beware
I have been ordering from Patriots for 2 years now, and I have been very pleased and excited for what I have gotten. When I have had issues with my order, they are very quick to make it right. I highly recommend proud Patriot.
Professional, friendly. Great products and great customer service. Will definitely buy from them again.
BE VERY WARY OF THIS COMPANY ! I placed an order for a "commemorative" $1 Black eagle 250th anniversary bill. During the ordering process I entered a discount code. The website automatically kicked me back to the ordering page and I placed the order. Shortly thereafter I received an email saying I purchased one then shortly after that I received a second email adjusting my order to quantity of two which I did not order. After nearly 3 weeks of trying to contact the company by email and phone I received no response to adjust my order nor did I receive any product. I researched the company's address to find their business looks more like a apartment complex in Orlando and there is no registered business physically at that address. I even went so far as to contact an attorney's office on second floor of the same building who verified there is no operating business at the address registered for proud Patriots. Being somewhat of a computer researcher my assumption is that proud Patriots uses that address for nothing more than servers that disperse orders to other suppliers. I filed a criminal complaint with the Florida attorney general's office for online fraud and interstate fraud then notified the company by email and screenshot that I had done so. Later that day I received a shipping notification for the item but they still did not adjust the ordering error. I would be extremely cautious ordering anything from this company and highly recommend you Do Not do so. SG USN ret
Extremely helpful with everything. I've been doing business with Proud Patriots for years, and always enjoyed their products. Great job folks, thank you again .
I order 2 $2.00 Dollar bills 250th anniversary mid June, 2026 it is now end of July and still waiting. Last I heard was that a shipping label was created on July 13th, but never shipped the items. Still waiting.
I had ordered a few items and after receiving them found that they were very detailed and beautiful. They were perfect for this occasion since the USA is now 250 years old. I am grateful that I found their site and very happy that I received what I wanted. Thank you
The coins were beautiful and a delight to have. It is as described. 4 star because it took cust serv 7 days to respond to my concerns, plus I was unaware my order would be split in 2. My order was confirmed on 6/28 and I have not received the rest of my order.
Absolutely love these books. Turned out better tan expected. Would recommend to everyone.
I bought this 250th Years of American History in honor of the men and women who shaped this Great Country. I The book it self is a treasure and worth reading and having. Highly recommended.
I have made several purchases and the price and quality of the merchandise is excellent. Customer service is also great.
Fast response! Excellent customer service! High quality goods! Outstanding!
Your Customer Service is very thoughtful, and encouraging, while I was wondering when my order would arrive.
Ciara at proud patriots was awesome. There was a mistake with my order and she took care of it promptly. The coins are awesome and if you have graduate's this year it makes a perfect gift for them to remember. Thank again Ciara at proud patriots.
For years the promise of going exactly dressed my wife and I to a July 4 that is very important for a patriot but this year we could not do it because we trusted this company and they sent us the T-shirts of different colors of different materials and a t-shirt made in the country of Honduras and the other in Nicaragua. And what bothers me the most is that I sent 3 emails and they didn't answer me they didn't have a little respect for a customer that's why I put a star but in reality they don't deserve any 👎🏻
I am very pleased with the quality of the America 250 book I ordered and with the customer care I received. I hadn't gotten a shipping confirmation and it had been a week. So I reached out with my concern and they were quick to get back to me and I received the book just in time for my husband's birthday. I would reorder from this store
This company is not legit. Fraudulent. Taking advantage with their company name for our people who have served so that we can celebrate 250 years! Their return policy states they guarantee satisfaction...I received a 25% refund from my original purchase that hadn't even been shipped to me! This doesn't deserve a single star!
I purchased the 250 American History Book. I was very disappointed when I received this product. The promotional video makes it appear majestic, impressive, and much larger than it actually is. In reality, the item is quite small, the colors are duller than in the advertisement, and it lacks the striking appearance that convinced me to purchase it in the first place. For the price charged, I expected a product that matched the quality and visual impact portrayed in the video. Instead, what arrived was an ordinary item that felt significantly overpriced. What makes the situation even more frustrating is that the product is non-returnable, leaving customers with no recourse if the item fails to meet expectations. Overall, this has been a very discouraging purchase, and I feel that the advertising created expectations that the actual product does not fulfill.
Had question about time to receive products and Time was acceptable! The hard covered book is fantastic and perfect for a Patriotic parent to go over contents w his/her child! Fantastic idea!! Good for you and your company! Color book is great too!
I was very pleased with the promise of Patriots getting back to me via email
I ordered a Coin and somewhere along the On Line BS I was signed up to a VIP Service I did not want. It was hidden and deceptive how they stsrted billing monthly services to my account. I contacted them to find they deleted their contact and then has AI answer the phone. They Dont refund and you cant contact them via Paypal. Its a scam!! I emailed the customer support and the person listed as an email contact but all I got was "Ill look into it"
What I have to say may be considered by many people as a contradiction to a five star rating. While I could complain about all that went wrong with my order, I chose to base my rating upon everything that went right with it. Mistakes can easily happen, but correcting them takes true grit. Yes, it took three attempts by the customer support team to get my order correct, but each mistake was met with a fast and courteous response. They made customer satisfaction a top priority and exceeded my expectations for quality service. When a company works professionally to overcome problems that are beyond their control, the least I can provide to them is patience to let them resolve the issues. Thank you.
I ordered a personalized shirt with a name and date, and it came exactly how I typed it. I was expecting something to be a little off, but nope, it looked right. The shirt itself felt simple, but at the same time I was really happy with how it turned out. It arrived fine too, so no complaints there. 0 Reply
I ordered a shirt from proudpatriots.com and was let down. It showed up at a really inconvenient time too, later than I would’ve liked, right when I was hoping to wear it for an event. The design looked okay when I first opened it, but the fabric feels thin and kind of cheap. Then after just one wash, the print already started looking faded. For the price, I definitely expected something better. I probably wouldn’t order again unless they improve the material and get the timing sorted out. 0 Reply
I have been a loyal customer of this company. However, I just noticed that they have been charging me a monthly "VIP" membership fee. I never authorized them to and it was without my knowledge. Looking at some of the other reviews, apparently this is a common practice with this company.I started looking at all my monthly fees they were taking out and saw it started low, at around $5.00 and overtime it increased to $21.00. I called, and emailed the company regarding these fees, and have yet to hear back. It was also very difficult to find how to unsubscribe to this membership on their website. This company claims to be patriotic, which is why I supported them, but what is patriotic about taking advantage of their customers. They have lost a loyal customer by their shady business practices.
My experience was great because of the nice selection of products available at reasonable prices & the excellent customer service that I receive. I highly recommend Proud Patriots
I got my order faster than I thought I would, which made me a little suspicious at first, like I was waiting for something to be wrong. But the tracking updated normally, it just took about a day before it actually shipped out. Overall, good experience and no real complaints. 0 Reply
Beautiful book and great customer service.
I have had nothing but great experiences with Proud Patriots. Everything I have ordered has been of the highest quality. Their customer service is fabulous!
Garden Flag product is well-made, from high-quality material unlike many such similar products. I expect to get many seasons' worth of use from it.
I used them sometime around late March, or maybe it was early April, and the communication was clear the whole way through. I always knew what was going on, and there wasn’t any confusion or back-and-forth trying to figure things out. 0 Reply
the site just feels really dated. The colors don’t work well together, and the layout is kind of a mess when I’m using it on my phone... 0 Reply
I purchased 5 items on 4/16/26. On the 21st I received notice of shipment of 1 of my items. On the 22nd I received notice of shipment of the second item. On 5/2/26 I emailed their support to determine the status of my remaining 3 items. Their web site said something like "processing' or similar. They followed up with some stupid response about "waiting for a package can feel like waiting for a pizza delivery in the middle of a power outage..". Not even funny. They even proceeded to tell me that if they had a Star Trek transporter, then I would already have my package (what a joke as it hadn't even been shipped). They told me that my order was shipped on the 21st. I believe that this was some sort of automated email. Anyway, I informed them that the aforementioned shipment was 1 of the 5 items shipped and that 3 were still not received. They never responded. So, I informed them that I would be having my bank dispute the charges in the next 24 hours. In the evening I received a message (automated I am sure) giving me a USPS tracking number. According to USPS, USPS has not received the package. This means that they just provided a number with no actual shipment. Absolutely no personal communication at all. I will most likely refuse the shipment and dispute the charges. I will never order from them again.
I was expecting some kind of issue because that’s usually my luck with online orders, but ordering on proudpatriots.com actually went smoothly. The checkout steps were easy to follow, my payment went through without a problem, and the confirmation email showed up quickly. No confusing pages, no random hassle, no feeling like the site was working against me for once. Simple experience overall, and I’d order again. 0 Reply
My order arrived exactly when they said it would, which I really appreciate. I think other customers will be happy with how reliable the delivery is too. 0 Reply
I ordered five 47th President Trump $2 Bill and the Operation Epic Fury collectible card gold variant. I was not sure if my order was lost because the order was taking a long time on delivery. I sought some assistance and asked a question about my order and was taken care of honestly and quickly. My order did arrive and I am amazed at the quality and the packaging of my order. The $2 Trump Bills are amazing and the Epic Fury Card is a great collectible my Grandkids will love. Thank-You very much.
The shirt colors looked really close to the pictures, actually, not close, they were pretty much spot on. Nothing looked faded or weird in person, so I’m happy with it 0 Reply
AVOID THIS COMPANY LIKE THE BUBONIC PLAGUE!!! BUYER BEWARE! NOT ONCE, BUT TWICE - THESE SCAMMERS BIT ME!!! YOU DO NOT GET WHAT IS PICTURED!! THEY SEND YOU CRAP! IN THEIR FINE PRINT THEY STATE THAT THE PICTURES "ARE FOR ADVERTISING PURPOSES ONLY"
I ordered a couple of shirts from proudpatriots.com, and everything showed up exactly how I picked it out. The sizes, colors, and designs were all correct, and nothing was missing from the package, which I definitely appreciate. The only downside was that the tracking took a little longer to update than I expected. Still, the order itself was right, and for the price and quality, I’d say it was a solid purchase. I’d give it 4 stars overall. 0 Reply
My communication from this company was through email but Ciara responding to my emails to help resolve my online ordering issues. I like purchasing patriotic themed stuff and they have a lot to choose from. Trudy
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