I was able to a get a refund and a…
I was able to a get a refund and a discount on a future purchase. Thank you LED Factory Mart for stepping up.
Joe Moriarty
United States
Showing 50 of 50 reviews
Customer service is garbage
Customer service is garbage. They do not answer phones during their business hours. They do not respond to emails or dms in a reasonable amount of time. They are quick to take money, but trash with corresponding to customers. I ordered turn signals, headlights, fog lights, and tail lights and only my signal lights shipped. When I called over 15 times in a day to find out what the issue was I received a generic message stating "we are kicking out after hours" in the middle of the day. I HAVE NOT RECIEVED ANY PARTS AT ALL
William Puckett
United States
Headlights are awesome
Headlights are awesome . Super bright. Great product! For anyone who’s unsure don’t think twice about it. Paired with the matching color fog lights . Such a great combo!
tyler alexander
United States
Easy warranty replacement..took a…
Easy warranty replacement..took a little but o come. Should be able to have it directly sent to customer instead of having to come to you company then forwarded
Deborah Taylor
United States
All I can really say is Perfect fit
All I can really say is Perfect fit
Jesse Poblano, Jr.
United States
They look great
Jesse Villari
United States
These tailights are great
These tailights are great! Very bright even with the smoked lens and easy to install. Very happy with the purchase.
Bob Wyatt
United States
My son wanted these for his truck
My son wanted these for his truck. He’s very pleased and how easy they were to install. Looks great !!!
Amanda Shelton
United States
Classic Bundle...
Found just what I was looking for and got discount that made it a good deal. Can't wait to get them installed.
Freddie Eaves
United States
The turn signals don’t work
The turn signals don’t work
Terry Horton
United States
The new taillights arrived early
The new taillights arrived early, well packaged. So far no issues with new lights. If things change will update
Rooks
United States
Fast shipping and a great product
Fast shipping and a great product. Have ordered from them multiple times
Jared Reid
United States
The LED lights for 2015 tundra
The LED lights arrived in about one week. Packaged well. The installation video on their site was helpful, but didn’t show how to wire the harnesses. The written instructions were pretty worthless, so I had to use trial and error, which blew 2 fuses before I guessed right. Once installed, the lights looked awesome and were much brighter than my old halogen lights. Would have given 5 stars if instructions were not terrible. Also, I tried calling the technical support number, and it took me straight to a recording telling me the voice mailbox was not set up yet. FYI the harness that the instructions said should fit my 2015 tundra TRD PRO did not fit it. The other harness worked. You have to take the bulb from the outermost light and put it in the “bulb holder” of the new light. Then attach the harness coupling to the bulb holder. Then attach another harness coupling to the wire from the truck that originally held the bulb. That was confusing because the original wire also can plug directly into the new bulb holder. I hope this helps someone prevent blowing fuses.
Bruce
United States
TheGreat lights at a great price. quality of the rear taillights is…
The quality of the rear taillights is incredible. the fit is great and they look grood. Installation is easy. The only issue I had was getting the plug on the oem lights to release. The lights are very bright.
Gary Peek
United States
Great experience great price and the…
Great experience great price and the quality is great
Stephen Rzucidlo
United States
It has been a week and not one message…
It has been a week and not one message as to what is happening with my order. This is unexceptable. No way to run a business. I want my money back.
FRED BLAUVELT
United States
I have not received my order
I have not received my order. It’s been over two weeks. Are you gonna send me my order I placed my order since may 30th
Josefina White
United States
Quality of the lights look factory…
Quality of the lights look factory made. Great options on the different types of lights for my Tundra with good illustrations and explanations on how they would fit and work. Best part was the easy ordering process and quick shopping. My truck looks great. I got the fog lights, grill lights and rock lights.
Jesse Valdez
United States
Easy site to navigate and super fast…
Easy site to navigate and super fast shipping.
Tim F
United States
Unhappy customer
Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.
Jesus Rodriguez
United States
Easy order great web site
Easy order great web site
Don
United States
I went to order 4 tube jeep doors for…
I went to order 4 tube jeep doors for my 2023 gladiator and the default setting on your website is set to show the 2 rear doors. But the head line on my receipt says front doors with mirrors and rear doors without mirrors. It is very misleading. I was trying to have these doors for my son to drive to prom with and now thats out the window.
bryan berry
United States
Tracking
Tracking I don’t need another app I need to know when I get my order
kenneth jones
United States
You would not accept the code for 15%…
You would not accept the code for 15% off. Even though it stated that it was active on the web site and showed up at first. Then was rejected at the confirmation of purchase. Very disappointed.
George Lebrenz
United States
I placed my first order on May 1
I placed my first order on May 1, 2026and was quite excited about it. Now it's May 6, 2026 and my order has still not even shipped yet. I have tried several times to get a hold of someone, but I have not been able to speak with anyone. I've tried calling and I have spent emails, still nothing. I'm really trying to be patient and not just cancel my order and business.
Brian Huffstutler
United States
The items took over a month to receive
The items took over a month to receive. I needed it quicker so I ordered from a competetor. I have emailed several times, tried calling to talk to someone, but I still don't know how to return the item.
Larry Thompson
United States
Quick and easy
Quick and easy. They had what I was looking for at about a quarter of the price of other stores. Waiting to see what the quality will be. The description of the Bronco cover is identical to the the other sites, so we'll see.
Rich Amburn
United States
Terrible instructions
Terrible instructions, cheap product, zero customer support, I've been trying to get a hold of them for 2 weeks and no response. Reading The instructions make no sense at all, extremely incompetent people and service. I have written multiple times.
Steve NaChaunce
United States
A littlt complicated using pay pal
A littlt complicated using pay pal, rather use cc firect
Guy Walters
United States
Easy to find parts for my Bronco
Easy to find parts for my Bronco, fast response for shipping
Chris Kroeger
United States
Easy ordering.
Easy ordering.
Charles
United States
Nice lights
Nice lights, instructions could have been better though, lucky there's a you tube video.
Lance Kilgore
United States
Great buying experience
Great buying experience
Jon
United States
GOOD,LOVE LED FACTORY MART
Wade Chen
United States
All good here!!!
Easy order, Easy site to get around. Lightning fast shipping. Perfect!!!!
James
United States
Missing parts from my order and lack of after sales customer services
Missing parts from my order, no one answers the phone or responds to the WhatsApp text messages ( highly recommended on their website) I would absolutely stay clear from this site. Zero communication when shipped and delivered (still showing be processed even though I have the product) and zero customer services when needing to speak with someone.
RONAN BREEN
United States
Fast
Fast, reliable, quick! Thank you.
Doug Mcelvain
United States
very good very fast
Patrick Bowman
United States
Bought a 3rd brake light for…
Bought a 3rd brake light for 4Runner,arrived broken and when I plugged in ,was dimmer than stock. They have a 30 day return,that they still haven’t honored!!! They will tell you how sorry they are,and then disappear,so obviously not sorry at all.They asked for photos of light,which was promptly sent,and said they would refund,a week later they asked for photo of box label (?)and then disappeared again.It’s nothing but games from this company-DO NOT BUY FROM THEM,THEY ARE SCAMMERS that don’t honor their own policies!!!!! ****The response,can’t find my order,is just another example of how lame this company is,they have been responding to my request,after weeks of contacting them,they just refuse to honor their own refund policy-just a reiteration of the game’s this company plays-NOTE THEY RESPONDED TO THIS REVIEW VERY QUICKLY,-BUT STILL HAVENT REFUNDED,like I said horrible customer service!!!!!
Donald Griggs
United States
So smooth
So smooth. Amazing product details
Lucas Reasoner
United States
So far not so great
So far not so great! No updates on my order. No tracking. Item said in stock and that's why I ordered from here.
Adam Dorland
United States
Easy
Easy Ordering
Don McFarland
United States
just want i been looking for
just want i been looking for. see how long it takes to get here and see how the product looks and handles
Charles
United States
Excellent customer service
I had a challenge with my order and they took care of it right away. Excellent customer service.
Luis Aponte
United States
Terrible customer service
Well they recommended selling the product rather than return it. As the shipping destination is kept secret (so you have no idea what the shipping fees would be) and they charge a restocking fee. Oh and they only respond to emails at 12:30AM pst. So make sure you don’t order anything you may have to return Now they reply to this apologizing and asking to contact them, which i did. Yet don’t even answer that email at all. So now, they are actually worse customer service than i originally thought they were.
Ben
United States
Love the upgrades
Great product. It is true plug and play. Pretty easy install. The upgrades look amazing on my 2023 Black Diamond edition Bronco. It did take a month for the product to ship- so that was a little long- but arrived and working great. Will buy from LEDMart again.
jason
United States
Everything i order came in on time
Everything i order came in on time. It fit like it sed it would.
Keith Jackson
United States
Communication was not very acceptable
Communication was not very acceptable. Emails took days to respond and I was only able to get ahold of someone on the phone twice and this was after no less than 30 phone calls.
Stephen
United States
It’s proving to be a little bit more of…
It’s proving to be a little bit more of a pain to install these headlights than anticipated and it looks like I’m gonna probably have to take it to a shop to get it done
Jeffery Moe
United States
Super bright lights. A must buy
Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the factory due to some of them not fitting exactly. I was however still able to install them and the lights are on and working better than expected. They are definitely bright!
Matthew Woelk
United States