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Led Factory Mart Reviews

Rating Trends

3.8
Sep2025
3.8
Oct2025
4.6
Nov2025
4.5
Dec2025
2.7
Jan2026
3.8
Feb2026
3.9
Mar2026
5
Apr2026
2.1
May2026
2.3
Jun2026
5
Jul2026
4
Aug2026

Monthly average ratings based on 250 reviews

Showing 50 of 250 reviews

Average rating:
3.7
August 23, 2026
Trustpilot

The LED lights for 2015 tundra

The LED lights arrived in about one week. Packaged well. The installation video on their site was helpful, but didn’t show how to wire the harnesses. The written instructions were pretty worthless, so I had to use trial and error, which blew 2 fuses before I guessed right. Once installed, the lights looked awesome and were much brighter than my old halogen lights. Would have given 5 stars if instructions were not terrible. Also, I tried calling the technical support number, and it took me straight to a recording telling me the voice mailbox was not set up yet. FYI the harness that the instructions said should fit my 2015 tundra TRD PRO did not fit it. The other harness worked. You have to take the bulb from the outermost light and put it in the “bulb holder” of the new light. Then attach the harness coupling to the bulb holder. Then attach another harness coupling to the wire from the truck that originally held the bulb. That was confusing because the original wire also can plug directly into the new bulb holder. I hope this helps someone prevent blowing fuses.

Bruce
United States
July 21, 2026
Trustpilot

TheGreat lights at a great price. quality of the rear taillights is…

The quality of the rear taillights is incredible. the fit is great and they look grood. Installation is easy. The only issue I had was getting the plug on the oem lights to release. The lights are very bright.

Gary Peek
United States
July 15, 2026
Trustpilot

Great experience great price and the…

Great experience great price and the quality is great

Stephen Rzucidlo
United States
June 18, 2026
Trustpilot

It has been a week and not one message…

It has been a week and not one message as to what is happening with my order. This is unexceptable. No way to run a business. I want my money back.

FRED BLAUVELT
United States
June 13, 2026
Trustpilot

I have not received my order

I have not received my order. It’s been over two weeks. Are you gonna send me my order I placed my order since may 30th

Josefina White
United States
June 4, 2026
Trustpilot

Quality of the lights look factory…

Quality of the lights look factory made. Great options on the different types of lights for my Tundra with good illustrations and explanations on how they would fit and work. Best part was the easy ordering process and quick shopping. My truck looks great. I got the fog lights, grill lights and rock lights.

Jesse Valdez
United States
May 18, 2026
Trustpilot

Easy site to navigate and super fast…

Easy site to navigate and super fast shipping.

Tim F
United States
May 16, 2026
Trustpilot

Unhappy customer

Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.

Jesus Rodriguez
United States
May 14, 2026
Trustpilot

Easy order great web site

Easy order great web site

Don
United States
May 14, 2026
Trustpilot

I went to order 4 tube jeep doors for…

I went to order 4 tube jeep doors for my 2023 gladiator and the default setting on your website is set to show the 2 rear doors. But the head line on my receipt says front doors with mirrors and rear doors without mirrors. It is very misleading. I was trying to have these doors for my son to drive to prom with and now thats out the window.

bryan berry
United States
May 13, 2026
Trustpilot

Tracking

Tracking I don’t need another app I need to know when I get my order

kenneth jones
United States
May 9, 2026
Trustpilot

You would not accept the code for 15%…

You would not accept the code for 15% off. Even though it stated that it was active on the web site and showed up at first. Then was rejected at the confirmation of purchase. Very disappointed.

George Lebrenz
United States
May 6, 2026
Trustpilot

I placed my first order on May 1

I placed my first order on May 1, 2026and was quite excited about it. Now it's May 6, 2026 and my order has still not even shipped yet. I have tried several times to get a hold of someone, but I have not been able to speak with anyone. I've tried calling and I have spent emails, still nothing. I'm really trying to be patient and not just cancel my order and business.

Brian Huffstutler
United States
May 2, 2026
Trustpilot

The items took over a month to receive

The items took over a month to receive. I needed it quicker so I ordered from a competetor. I have emailed several times, tried calling to talk to someone, but I still don't know how to return the item.

Larry Thompson
United States
April 20, 2026
Trustpilot

Quick and easy

Quick and easy. They had what I was looking for at about a quarter of the price of other stores. Waiting to see what the quality will be. The description of the Bronco cover is identical to the the other sites, so we'll see.

Rich Amburn
United States
March 9, 2026
Trustpilot

Terrible instructions

Terrible instructions, cheap product, zero customer support, I've been trying to get a hold of them for 2 weeks and no response. Reading The instructions make no sense at all, extremely incompetent people and service. I have written multiple times.

Steve NaChaunce
United States
March 8, 2026
Trustpilot

A littlt complicated using pay pal

A littlt complicated using pay pal, rather use cc firect

Guy Walters
United States
March 7, 2026
Trustpilot

Easy to find parts for my Bronco

Easy to find parts for my Bronco, fast response for shipping

Chris Kroeger
United States
March 5, 2026
Trustpilot

Easy ordering.

Easy ordering.

Charles
United States
March 4, 2026
Trustpilot

Nice lights

Nice lights, instructions could have been better though, lucky there's a you tube video.

Lance Kilgore
United States
March 4, 2026
Trustpilot

Great buying experience

Great buying experience

Jon
United States
March 3, 2026
Trustpilot

GOOD,LOVE LED FACTORY MART

Wade Chen
United States
March 2, 2026
Trustpilot

All good here!!!

Easy order, Easy site to get around. Lightning fast shipping. Perfect!!!!

James
United States
March 1, 2026
Trustpilot

Missing parts from my order and lack of after sales customer services

Missing parts from my order, no one answers the phone or responds to the WhatsApp text messages ( highly recommended on their website) I would absolutely stay clear from this site. Zero communication when shipped and delivered (still showing be processed even though I have the product) and zero customer services when needing to speak with someone.

RONAN BREEN
United States
February 26, 2026
Trustpilot

Fast

Fast, reliable, quick! Thank you.

Doug Mcelvain
United States
February 26, 2026
Trustpilot

very good very fast

Patrick Bowman
United States
February 24, 2026
Trustpilot

Bought a 3rd brake light for…

Bought a 3rd brake light for 4Runner,arrived broken and when I plugged in ,was dimmer than stock. They have a 30 day return,that they still haven’t honored!!! They will tell you how sorry they are,and then disappear,so obviously not sorry at all.They asked for photos of light,which was promptly sent,and said they would refund,a week later they asked for photo of box label (?)and then disappeared again.It’s nothing but games from this company-DO NOT BUY FROM THEM,THEY ARE SCAMMERS that don’t honor their own policies!!!!! ****The response,can’t find my order,is just another example of how lame this company is,they have been responding to my request,after weeks of contacting them,they just refuse to honor their own refund policy-just a reiteration of the game’s this company plays-NOTE THEY RESPONDED TO THIS REVIEW VERY QUICKLY,-BUT STILL HAVENT REFUNDED,like I said horrible customer service!!!!!

Donald Griggs
United States
February 19, 2026
Trustpilot

So smooth

So smooth. Amazing product details

Lucas Reasoner
United States
February 18, 2026
Trustpilot

So far not so great

So far not so great! No updates on my order. No tracking. Item said in stock and that's why I ordered from here.

Adam Dorland
United States
February 17, 2026
Trustpilot

Easy

Easy Ordering

Don McFarland
United States
February 13, 2026
Trustpilot

just want i been looking for

just want i been looking for. see how long it takes to get here and see how the product looks and handles

Charles
United States
February 12, 2026
Trustpilot

Excellent customer service

I had a challenge with my order and they took care of it right away. Excellent customer service.

Luis Aponte
United States
February 11, 2026
Trustpilot

Terrible customer service

Well they recommended selling the product rather than return it. As the shipping destination is kept secret (so you have no idea what the shipping fees would be) and they charge a restocking fee. Oh and they only respond to emails at 12:30AM pst. So make sure you don’t order anything you may have to return Now they reply to this apologizing and asking to contact them, which i did. Yet don’t even answer that email at all. So now, they are actually worse customer service than i originally thought they were.

Ben
United States
February 3, 2026
Trustpilot

Love the upgrades

Great product. It is true plug and play. Pretty easy install. The upgrades look amazing on my 2023 Black Diamond edition Bronco. It did take a month for the product to ship- so that was a little long- but arrived and working great. Will buy from LEDMart again.

jason
United States
February 3, 2026
Trustpilot

Everything i order came in on time

Everything i order came in on time. It fit like it sed it would.

Keith Jackson
United States
February 2, 2026
Trustpilot

Communication was not very acceptable

Communication was not very acceptable. Emails took days to respond and I was only able to get ahold of someone on the phone twice and this was after no less than 30 phone calls.

Stephen
United States
February 1, 2026
Trustpilot

It’s proving to be a little bit more of…

It’s proving to be a little bit more of a pain to install these headlights than anticipated and it looks like I’m gonna probably have to take it to a shop to get it done

Jeffery Moe
United States
February 1, 2026
Trustpilot

Super bright lights. A must buy

Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the factory due to some of them not fitting exactly. I was however still able to install them and the lights are on and working better than expected. They are definitely bright!

Matthew Woelk
United States
February 1, 2026
Trustpilot

Everything arrived well packaged and…

Everything arrived well packaged and installed was simple. Lights look good and looking forward to upgrading more of my lights in the future.

Bain Mansfield
United States
January 15, 2026

Easy to find what I was looking…

Easy to find what I was looking for.011526

Anonymous
January 15, 2026

This is absolutely the worst company i…

This is absolutely the worst company i have ever dealt with. They took weeks to send an order. I received the wrong order. I was told that the restocking fee could be waived due to them taking almost 3 weeks to fulfill the order that I ordered in more than enough time to receive before Christmas but I did not. I had to pay $135 for return shipping fees. I had to email them to inform them that they received my return weeks ago, only then did I receive an email stating that my return had been accepted. I could not imagined the message I received next, after paying $135 to return the items, I now have to pay the $66.84 restocking fee before they will return my refund. The refund that they have calculated minus the restocking fee that i'm being asked to pay in advance. Lastly, I emailed about my refund and was told, "we are urging our manager to process the refund." WTH is this a one man shop that holds customer's money hostage until they can squeeze every dime out of them? I urge anyone, DO NOT ORDER FROM THIS COMPANY!!! I order online for everything. I am a Licensed Practitioner, I hardly have time to be in the malls, I have never ever encountered a company like this. After all the fees and demands for money, I will have paid for the merchandise that I've sent back to them. HORRIBLE BUSINESS!!

Anonymous
January 9, 2026

It was easy to navigate the online it…

It was easy to navigate the online it was a hassle free check out

Anonymous
January 5, 2026

One of the items was broken in my…

One of the items was broken in my order. I emailed them and they never replied. DO NOT order from this vendor. You will be disappointed.

Anonymous
January 1, 2026

This order took to long to arrive and…

This order took to long to arrive and it is Not what I ordered the lights I ordered was the wireless I need to have them exchanged

Anonymous
January 1, 2026

Real unhappy customer

Well let's start with seems like all of yalls products come from someone else . In which I could have got cheaper. I mean yall even got one of my items from Amazon and had it delivered by Amazon. Second one of me items was broken when I received it and didn't come with any instructions. And even though it was broken since it was a small part . I decided to install on my truck . And then the amber lights didn't work . So I email yalls support team . I believe it was David I recieved a email from . Read more like a A.I response. So I got offered a $40.00 refund or I could send the items back for a total refund. That was good enough for me and will not work. So I emailed back explaining how I broke my grill while removing it from the truck and couldn't and wouldn't ride around with no grill on my truck . So I countered offer for a refund of half the total of the grill . And then yall want to send instructions on how to install stall the grill. Makes me feel like yall thing I don't know how to wire lights up. Oh and it was late being delivered.

Anonymous
January 1, 2026

4 runner

Great place to get your accessories for my 4 runner

Anonymous
December 31, 2025

A nice purchase with a nice price

I like the style of the headlights with halos that I bought. I really like that it comes with fog light halos.

Anonymous
December 30, 2025

Product selection Experience

Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret...)

Anonymous
December 25, 2025

No update Slow Shipping

I bought my lights on the 27th it’s now the 30th and still have absolutely no update on shipping tryed e-Mailing still no response from them 🥴 Maybe there closed for the Holidays 🤭 Didn’t realize they where coming from China shipping is super Slow plan on Several Weeks to get them 🥴it’s Now Saturday the 10 of January I finally got my Lights this Morning it took about 15 minutes to Install WOW what a Deference no more Bug Eyes and they Work and Look Great HAPPY JEEPER 😎😎😎🦆

Anonymous
December 11, 2025

Excellent selection

Excellent selection. Great pricing. Very easy website to navigate.

Anonymous

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