great customer service - I ordered wrong item and managed to get it canceled and new order placed
Information was easy to follow on my item. Purchase and install was a breeze on my 7 inch 80W Jeep LED Halo Headlights with DRL & Turn Signals. SP-WLCR-40WC2
I ordered from you because a friend recommended the lights he purchased from you. However, I was very disappointed when at checkout your website asked if I wanted to leave a tip! A tip for an online purchase? Are you kidding me? The tipping culture in the country and expectation of a tip has gotten out of control. I honestly would have ordered on Amazon and paid more if I didn’t want to make sure I got the same lights that a friend was happy with, but asking if I wanted to leave a tip for an online purchase with zero human interaction is insane.
I’m 78 and love spending money on my 21 jeep Gladiator. Limited budget so I research things to death and landed on these taillights from LED mfg. I’m now researching LED headlights and hoping I find the same comparisons with reviews I read. Keep up the good work LED and after I get my taillights I will tip something the next time depending on this experience. Thanks to all!
Want me to make a video of their product they sold me that doesn’t fit my truck. Hard pass, next vendor please!
The website was easily navigable to find the product I wanted.
I've been looking for the right lights to put on the truck, and finally found them. Thank you.
I'll know more after I receive the lights
The order process was quick and easy to understand. Prices were reasonable with discounts applied.
They are just what they said they were on your site. They were easy to install and look great!
Product offered is just what I was looking for. Purchase and shipping were easy, product arrived in time and well packaged. Next is the install….
The lights were super easy to install and get hooked up. Even had a little hiccup and they helped me out.
It was perfectly ok. Expectations met. Nothing special or spectacular. Easy to navigate and complete purchase as it should be.
Put the discount in the final price automatically instead of relying on The buyer to do so.
I ordered a complete set for my jeep 10 days I received the only front lights
The process was smooth and they have excellent product, just what I needed.
Placed my order on October 15th and the “worry free purchase” however here it is, October 30th and still have not received my purchase. I finally got a tracking number for almost a week after I actually needed them. When I reached out to the company, I was “escalated” to someone who communicated via email only to “resolve” the issue. Their resolution? 15% off coupon for my next purchase, which I already get as I am a veteran through Govx. So, why did I spend the extra money for the worry free purchase which “guarantees 1-7 business days”?
it was an easy site to use. THe pictures and videos helped decide what i was looking for.
The website is easy to use and the shipping is fast. I ordered Sunday night and should have the product by Thursday.
Great customer service through email.
Products looks good
When I would call customer service number, nobody would answer. I called three or four times before I got a hold of somebody and when I did this says well will email you stuff or instructions. That’s a bad way to run a company I could never talk to anybody about any concerns that I had. It was always send me an email. No, that’s not how you solve problems
I have been waiting three weeks for a refund for product that was supposedly in stock excuse after excuse
Fast shipping and good communitation. Excellent product way more effective than OEM headlights that came with my Bronco.
Customer service kept giving me the same answer on why my package was not out for delivery for 3 weeks. (Sorry we will update you in 24/48 hours) told me this 3 times. Finally got a tracking number after I told them I was going to cancel the order
Great product, great pricing, easy install. They look amazing on my 2010 4runner limited
Find and order the items was very easy. Now we have to wait until the parts arrive to evaluate shipment, packaging and quality
I just wanted to find some really bright fog lamps and your company came through for me, and they were an easy installation and I’m very happy with them. Thank you so much. I will pass the word. My friends are gonna get some already.
Ordered item on Oct 8. Here it is Oct 18 and I have not received item or had any communication with you. Even after I contacted Customer Support with an inquiry. Piss Poor Service!
Took forever to get. Sold my car in meantime. Wanted 15% restocking fee… BS!!! Will write negative reviews anywhere I can….. UPDATE: After seeing the above review, offered to waive the 15% restocking fee. Thank you, I will keep them and put them in another car. I won’t post additional negative reviews
Impossible to return a product
I was sent an email for 20% off covers. I ordered the cover in the email and the code didn't work. I contacted customer service and sent a screenshot of the email. The customer service team resolved the issue.
Easy to navigate and easy of ordering
Very easy to shop, fast shipping and great quality.
Very user friendly and the products look very durable.
Love that we can put it on one specific color when we want, and that you can make them dance to music. We just wish you would offer the whole thing itself, in other colors...not just black.
The product order does not fit correctly and no way around the seatbelt post Two items were ordered. Only one has been shipped and received. The other order is still sitting in their warehouse with a UPS tag waiting to be picked up. Need to return the product and they are charging 10 to 50% restocking fee. They are charging for return shipping and yet they charge me for international charges from ordering with them and they never even said that on their website. Their website states they are in California but yet they charge me an international charge on my credit card. Trying to get a hold of them on the 800 number is a joke Update: sent in all the requested information & photos, have reached out twice for an update via the email and still waiting on a response. We are now into November. Definitely lacking in customer service. 800 number- same as before. Highly do not recommend this company !!
The site is easy to use and I found exactly what I was looking for.
Fast shipping , great price. I installed in minutes and difference in them is day and night. I’m sure this will help me be seen both day and night. 2 year warranty was the only thing I didn’t care for . Their competitors offer lifetime but cost almost twice the price?
Love my new halo head and fog lights. They look amazing on my Jeep Wrangler! Great deal for quality product. Fast delivery. Thank you.
Great website
No item i want a refund
Good variety of products for my jeep. Site was easy to use and navigate. Thank you!
Dave, Just got back from UPS and guess what, they couldn't confirm the same address that USPS couldn't confirm. So here is my offer, i will hold on to the box for now. I will not attempt to return it to a bogus address unconfirmed by two different shippers. If your company wants the item returned by me i want a prepaid shipping label from you, with any address thst can be confirmed by the shipper of your choice. This is your only option to get the item back from me. I was willong to pay the returned shipping fee but that is now off the table. I will be sending a copy of this email to Paypal to insure you will not be paid and whatever payment has been made will be returned to me. I am sorry i decided to do business with company and i will warn anyone to stay away from you.
Très bon servise clients
Easy to install and very bright/ Now i can see the road taking wife to and from work.
Easy to deal with
Ive been shopping for the LED bundle pack for my 2015 through extreme terrain, and the price was 144 dollars more than y'all's
It was so smooth and easy
Great selection and detailed description of the LED headlights that I was looking for.
I’m having a hard time giving this company a 5 star rating due to the run around I received when I had contracted them about a defective product. After several tag your it emails I just gave up. Well on Saturday I out of the blue received a new LED bulb to replace the defective bulb. I was shocked to have received this item for the things I was asked to do to prove I had received a defective product was literally insane. I installed the new LED bulb I received and it worked beautifully. I sent an email to thank whom ever had made the decision to send me a new bulb. I feel the customer service part of this company needs improvement especially when you receive an item that doesn’t work properly. However I am fully satisfied with their overall product.
Good product description and fast order confirmation.
Ease of use on website
Order process was fast, easy and I got some very good discounts.
Well laid out site. Easy to find what I wanted. Placed order easily
Lights look great
Excellent selection at an excellent price!
Great website easy to work with. Made purchase easy. They give so many options to pay which is great.
I have had a very bad experience, the website and order confirmation were misleading and thought I was getting 4 grab handles for my Bronco because that is what the picture showed. So I just added the items into my cart. When my order arrived, I only got 2. I didn’t notice that you had to select a box for 2 or 4. So the item was way over priced, compared to the same handles with other companies. They are selling 2 for what you can get 4 for from other companies. On top of all that, I am having to fight with the company to get my order returned. Do not do business with this company!
Easy to find products and great discounts.
This item is very nice. Gives my tundra a while different look. I have had alot of compliments.
Good online experience and prompt shipping. The product (LEDs for my Bronco) were exactly as advertised, and they fit and work perfectly. The how-to video is quite detailed, and made DIY installation a breeze. Very happy with my experience and will definitely be a return customer.
This is holding up to the rain but is very tough to fit near the rear. The front and sides fit but the back is a challenge. We got it to stay on but does not fit like the picture shows and our roof is off.
Website is a very easy to navigate. They had great deals on their products. Definitely gonna be visiting the website again.
Great products, ordered it right away and shipment was so quick. Once received, we installed it right away and we love how our Tundra looks!!! If you guys need a new fog light looks, this is a must!!!
enterd discount code then when it finalized order it was gone and i was charged full amount. 15% discount was gone!was
I ordered this set of Suparee halo headlights and halo fog lights. 1. The high beams don’t work; the lights flash and the high beams simply just shut off or blink. See video. This is not plug and play. I have tried using resistors but they don’t make a difference. Possible I could buy a Tazer mini for $300 and reprogram but I’m not doing that because… 2. Customer service (which is only email with China, the phone number and address in California are BS) told me they would send a replacement set because they always work “plug and play”. 3. In the installation video, they show a very easy installation with T-clips (not included) but in the package they advise wiring to the fuse box. This is obviously a far more complex installation. 4. They do not come with the wiring needed. I bought wiring and connectors, I already had the heat gun and connection insulators. But between the wires, connectors, looming conduit, fuse jumpers I’ve spent about $100 more just to get them installed. Do not get suckered by these and this company.
Easy to work with and you have the product that I was looking for with great reviews
All online. Found what I wanted. $18.00 off for the 4th of July. Very happy.
It was quick delivery and ease of installation, haven't aimed them yet but I've been dealing with a knee replacement surgery since I ordered it
LED factory mark is a fake site. Looking to track my shipment the time circle keeps spinning. My filling is I just lost $145
Great experience. Great product and great service. Unfortunately I am purchasing tail lights to replace one that has some bad LED segments due to a cap inside that got loose and it let water in. Why this cap is there is beyond me.
Great selection,fair pricing. Easy to order. Fast service.
I don't understand why a company would send you a parcel , it was received in Canada then they shipped it to USA awhile I live in Canada just puts more time on the clock to receive it who knows where it will end up not looking like my address somewhere in the United States of America where its going so now ill keep rating 1 star until they get their 💩 straightened out this will be the last time ordering from them too a bunch of crap now ill be waiting another week or 2 or maybe this is just a scam 🤬🤬🤬🤬🤬
I recently purchased the Aluminum Trail Marker Lights for my Ford Bronco, and I’m really impressed. These lights not only look awesome and add a custom touch. They also do a great job of lighting up the front end of the bronco. The illumination is nice and really helps with visibility during night driving. Installation wasn’t too difficult. Definitely take your time and follow the instructions carefully, it goes pretty smoothly. Just be patient, especially if you're not used to wiring accessories. The quality of the lights feels solid and durable, and they fit perfectly with the Bronco’s styling. Highly recommend for anyone looking to boost both form and function on their Bronco!
Easy page to order from and the price seemed reasonable. I haven't received them yet, I'll let you know if the LED lights for my 2022 Tacoma are any good. Received the LED lights and they fit my 2022 Tacoma TRD SPORT grill perfectly. Installation was just "OK", the wiring from the module is flimsy at best and you have to be very careful when separating the positive (red) wire from the negative (black) wire. The manufacturer could have done a better job with these wires, but in the end, the LED lights work! Still trying to figure out the app to get the correct color I want. In the end, a decent LED light at a good price.
These guys get it done. Quality product, the right price, delivered to your door. Exceptional fitment, easy clear installation instructions.
LED factory products are awesome. Their customer service is amazing and they stand 100% behind their products and will do anything to make it right if something goes wrong. I have bought 3 different lights and plan to buy more. Thank you David for all you do.
Seamless ordering process, you don’t have to worry will this fit or will it not. Everything is plainly stated out front
My order LFM11071 still has not arrived and when I call the 888 366 0533 number to enquire about the package...the automated system says that they are at lunch. Still can't get no answer to what is going on.
I ordered this part I believe Monday June 2nd and it still hasn’t shipped, can you please tell me when will this order ship?
Placed an order a almost two month and I have not received the product. Not a good business practice
I have only received 2 of my parts and still waiting on my light bar It has been over a month since I have received the brackets Very disappointed in your servic3
Send product out. And don’t start acting like you care when I cancel order with credit card company.
It’s been five days since the money for my order has been withdrawn from my account and product still hasn’t shipped.
Everything was so easy
Experience .was great, look like picture
Shipping box was damaged. Packaging for lights had minimal protection. Pictures available. Lights appear to be undamaged physically but yet to install them. Hope they work and don’t leak
Very easy to use , no BS !!!
What made my purchase so great was the ease of which the app allowed me to purchase the 3rd LED brake light. I've wanted to upgrade the 3rd brake light for a while now but was concentrating on other aspects of my Jeep Wrangler JK Unlimited Willy's edition. I'm very grateful and happy with my purchase
I ordered the wrong lights and requested a return. It took almost three weeks to get something worked out. No one answers the phone. Emails are answered in a day or so but do not resolve the situation only sets up another email and ref to customer service who does not respond. Worst retail experience I have ever had. Finally got the right lights and installed them. Appear to be what I ordered and they work. Not too hard to install but anyone wanting to buy from this company needs to pray they have no issues or it will be a fiasco to resolve. I will no doubt get some luke warm apology but from what I have witnessed it is not sincere. Its June 22 and I just got the lights installed after a month.
Placed a an order on may 22, here we are on June 5 still no tracking, item has t shipped so I tried contacting them to cancel the order, no reply by phone, Email or the Instagram account.
Good detail and information
User friendly website...prices and merchandise I was pursuing. Inexpensive way to add a bit of flair to my 2025 Toyota Tundra Limited model. I think I will be back for additional items soon.
Ordered lights for 2020 Jeep Gladiator. Got lights for Wrangler and have been trying for two weeks to contract company to get a return and repurchase. Been going in circles with no resolution. One of most frustrating experiences I have had with a retailer.
Purchase was easy. Awaiting delivery and seeing quality of the product and installation instructions
Great selection, price points and sales. Products have real time reviews. Easy navigation to purchase.
Websites ease of use and detail(s) for the products I was looking for.
I’ve ordered the fifth tire light from my bronco and love it loved it so much. I ordered one for my niece. Now I’ve just placed an order for fog lights, trail marker lights, and grill lights. I should have them in this week. I’m excited to get them installed. Thanks for your continued service. It is greatly appreciated.
both headlights became wet inside has a damp stain
Easy to order. Good price Hope install is as easy
No one is contacting me about my issues.
I’ve made 4 purchases from LED factory mart in total and each item is reasonably priced with superior quality and fast delivery.
I love my new LED lights that I purchased from LED factory. Just what i was looking for.
I’ve been trying to get ahold of someone for an address to send these back, but to no avail. I do not have the truck any longer. I’m starting to feel like I got had by the powers that be.
Exactly what I was looking for. Fairly easy to install them, they are bright, the colors are beautiful and I love the option to change them with my phone. 10/10 recommend these lights!
Great service
The turn / fog lights for Toyota tundra were awesome they fit perfect and was easy enough for a 70 yr old to install.
Im excited I used their product before on my 2012 Jeep wrangler now I have a 2024 Toyota tundra and I just ordered the grille light and fog light slash turn signal
2017 Toyota 4Runner Amber Grill lights always had moisture inside of them and started burning out within weeks, after a couple months all four of them had burned out and they did give me a warranty replacement, but I had to pay for shipping. The replacement set also burned out, all of them within less than six months. The wiring harness was also completely corroded by that point and I had to remove everything. The fog light bales also started burning out LED pixels within a year. Super low quality.
Overall experience has been great. Products are priced perfectly! Looking forward to install and use 💪
Been looking for a brighter mirror light to the new Bronco. You guys have one so I ordered it. been looking for over a year.
Easy to navigate your online store and place my order (and to find your discount code--thanks!).
I don’t believe whoever produced the trunk cover for the 4Runner even tried to install it into an actual car. My trunk is now scratched and the lip connecting to the head rests doesn’t even connect… Chinese garbage through and through. I do not recommend this company at all.
Amazing can't wait to see my lights in my jeep
Had pleasurable experience with my 1st purchase from LED Factory Mart. My purchase was for my 2023 jeep gladiator and it was the flush mount tail lights everything has been great since the install. I will be looking to purchase headlights and fogs and turn signals in the near future.
Great site and great prices.
How do you get in touch with these people? I placed an order on March 29th all it says is confirmed, I’ve tried calling at all different hours and all I get is a recording on all the options, I’ve emailed and no response. Any help would be greatly appreciated. Thank you
I initially ordered front and rear bulbs. I didn't check the rear and assumed they were 1157 bulbs. My mistake. I needed the 1156 style and just ordered them. The fronts work fantastically.
We saw a part for our Bronco Raptor on LED Factory Mart but didn’t know if it would fit our Bronco. Messaged the company and received a message back asking for the SKU #. Replied back with the number and received an answer that it would fit. Great customer service!
I purchased the LED fog light bezel for a 2012 Toyota Tacoma. The lights came in the mail quickly, but I needed to make modifications to the housing to get it to fit properly. I used an angle grinder to cut back some plastic that was touching the Tacomas fog light bulb housing. Other then that, the lights are amazing. Start up sequence is so cool and the sequential turn signals are a nice touch. Make sure to upgrade your oem fog light bulb to LED as well for a better match. Size is H11 for 2nd gen Tacomas.
Going to try a full review here because I am a brand new Bronco owner and need more of these in my feed 😂. 2024 Ford Bronco Outer Banks owners- which we absolutely love. 1st of three mods is a trail light swap. Purchased via StickerFab on FB ad, order came through from LED Factory Mart on 3/28/25 and shipped from Chino, CA to Fayetteville, AR on 4/4/25 so pretty fair deal on order to door time. Product was heavy, sturdy, nicely wired, etc. Instructions were horrible: tiny pictures, not good English, and the steps did not follow the 24 Ford Bronco model at all. Once you swapped the LED handles and bolted them back in, you were told to remove the fender well and unhook the headlight harness. Well that was not an option with mine. Maybe it is the steel front bumper on mine that made it difficult but the only thing I could do to get to the harness was completely removing the cowl, the grille and then both headlights. The wiring harness that came with the LED kit matched perfectly. Put everything back in place in reverse order and it works great and looks fantastic. I wish the instructions simply came with a QR code that took you straight to a walk-thru video for step-by-step instructions for Bronco installation. Esp for the price but it was a good afternoon of getting to know my Bronco better and better I guess.
I want to return and you keep giving me the run around.
first you did not have what I ordered and then I ask for a refund my money. You said you would but that never happened ether.
LED Rear Turn/Brake & Running lights lasted 5yrs on my motorcycle that I ride about 2 days a week. One stopped working and this purchase is to replace the set I purchased in 2020. I was honestly hoping the LED's would last a lifetime. RIP LED 03/2020 to 03/2025
Too bad I could not rate this company 0 stars. They sent me a trail light kit for my 2024 Bronco but the wiring harness did not fit. They could not make it right. Now that we are asking for a refund, they (David Mathews) have stopped all communication. We will have to go through Paypal to settle this dispute. BEWARE OF THIS COMPANY.
I submitted for a return and have not received any correspondence back. I received an email back stating my return request is being reviewed. That was the last email that I received. The product is too tight and I am unable to secure in the rear. On the sides I unable get the buckles past the gap between the body and the Ford Factory running boards. And the straps are not long enough to get around the running boards. In addition, I received it with one of the straps already frayed.
Been over 10 days since my order and still waiting. Hopefully it comes this week. Wondering if it a real website or some drop ship bs.
There are no instructions for installation
I ordered some headlight from this page 4 weeks ago haven’t received them i called the ups company that said they had them they wont answer me worst company to make business with its 130 dollars but still not acceptable that a company that has so much adds like this would do that I recommend people to not buy anything from them !!!! Scammers!!!!!
After shopping around seems best together product reasonable price with correct harness, Thanks
The deals were to good to pass up, ordering was easy and we will see how fast it ships.
Very straightforward and easy to work with
Worst ever !!!! Instructions are generic! I bought fang lights for my 2024 Tacoma they came with no instructions but you emailed me a pdf. Problem is so generic it was funny it stated nothing about getting fang trim pieces off because you have to remove bumper? It say nothing about splicing just you have to splice but u only sent one side and they didn’t even fit the small wires? Oh ya and only sent one side so i thought the yellow wires hooked together and spliced into one side? But even the instructions say nothing about repeating process both side. This is a clear case of hurry and sell don’t need return business or happy customer. Sad
Please Note!! These lights are the same brightness as the factory ones. Would not recommend. Even had one broken and contacted them and they wanted a video but they are already installed. Would not buy again....
Reading the reviews and the ease of ordering and the look I'm wanting, all is great.
I purchased these LED Fog lights 2 weeks ago & so far they are holding up. They look great & do give off good lighting without blinding oncoming traffic. Starting with mounting the lights & routing the wires It took me 1-1/2 hours taking my time & was able to connect to my green auxiliary wire waiting for me under the hood. Also near the firewall was a ground bolt that just needed to be loosened & attach the ground clip. Just one wire crimp connection to make with the supplied red wire to my green which is on a 15amp switch . There was enough wire supplied without having to make an extension. Package had a hole in it due to sharp edge of the fog lights but there was no damage. Very pleased with the results! Price with discount made it an easy choice since I was not looking for the cheapest, but not wanting to spend a lot either.
The ordering process with easy. I received the shipment quickly. I have not actually used the Jeep tube doors yet, but the minor assemble was very easy. The doors arrived in good shape and seem very sturdy. Can't wat to get them on the Jeep on on the road.
This company is a ripoff I ordered a tail light ... They said the order was delivered I was home that day so I could receive the package, never got it I call UPS they said it was delivered I made a claim with the company just like UPS told me to do... David Matthews emailed me and said if I would pay another $20.00 they would resend it because it had been signed for... I asked all of my neighbors no one seen it or signed for it...... When I called LED factory mart they could not tell me who signed for it.... BIG RIP OFF I'm out $97.00 for nothing.....
The purchase experience was great! I'll let you know about the product after it getsd here and I get to use it
The shipping was very fast, and the products were exactly as I was hoping. Easy instructions are helpful with the headlights with an additional adapter needed(which was included).
I got the roxmad demon tow hooks from here. The process was very easy and straightforward. The box came to my house very fast with no damage. The install and instructions went very easy. I will definitely be ordering more through the LED Factory Mart and by the way my Tacoma looks awesome!
The Customer service was amazing in answering my questions in a timely manner. Can't want to get my new lights.
What went wrong so far been waiting 11 days you’ve contacted FedEx, but you have not even shipped it yet and I am very disappointed
I bought pod lights and I Never received item I left a couple emails they never responded tryed to call no response
Sell the product shown on your advertisement
In my order conformation you provided a link to shop app to help tract my order. Shop is only trying to sell me stuff and not tract anything. After I trusted this company with a purchase you have a link to an app that is very questionable. I may never do business with this company again.
How easy it was to set up an account and to place the order.
Loved every phase of my purchase, ease of ordering, on-time shipment, quality product, packaged extremely well, and super easy plug and play installation. End result is even better than I'd hoped for.
These lights are great quality and look amazing. Highly recommend!!
Package never received
I only received the front bumper to my order. I was supposed to receive both the front and rear bumper as a package. Fast forward, 3-13-2025, the company informed me today that the rear bumper was out of stock and never shipped even though my order showed it was shipped. I told the company that the front bumper was damaged during shipment and submitted photos clearly showing the damaged and no compensation offered for the damage. Company offered 1/2 refund for the entire order for those two items. The Company had zero issue taking my money for both products and never informing me that the order couldn’t be completely fulfilled. I’m one disgusted customer!!!
The order process was extremely easy 👍🏾. However, I’m not sure about the installation that will securely hold the items in place. With such an easy order process I’m sure there will be no problem. Thanks
Part arrived as presented. However the base diameter is 3 or 4 millimeters bigger than the original. Can still make it work, the rubber cover has to be stretch a little. The light intensity is multiple times better than the "Best" Silvana bulb.
I really enjoy the lights and there was no problem with the physical installation of them. However, the wiring of the lights and the instructions (or complete lack thereof) left much to be desired. I do not possess mechanical nor electrical knowledge. These are not “plug and play” lights. I had to ask someone who possessed such knowledge to finish the install. Extra materials needed to be purchased and the experience was not what I expected. Again, I am happy with the end product, but if you do not have the knowledge and skills to perform extra wiring and such, plan on hiring someone to install these lights.
The lights I bought will not work on my vehicle. After a week of back and forth They want a 15%restocking fee and send back and I also pay the shipping Will let everyone in 4 wheel community how ridiculous this was and let them let everyone know. ORDER FROM ANYONE BUT THIS COMPANY. WORD OF MOUTH TRAVELS FAST
I purchased on Feb 10th. Today is March 3 and still has not even shipp3d.
Fast and looks great
Shiping took awhile to receive. Quality of LED lighs were good and the fit was great. No instructions of any kind but found some on the original web site. (2024 Tundra)
The lights that I purchased were very well made and easy to install. They look great. Red lights on red and black Harley! Awesome!!!
Easy to navigate web site so far the only thing I have to complain about is I have not been able to get a hold of anyone to talk Abby order
I only went through the question phase online as well as ordering online. Each were equally simple and quick. I stoped at 4 stars because I only ordered yesterday therefore I haven't received my order and reserve my opinion on the product and all that section entails. So far very happy.
Great product!
Quick response from them, first time ordering from them, offer me additional discount which i appreciated
The pieces arrived literally falling apart, as do a s it was installed the led light was popping out of the socket, after being hinged it lands misaligned, customer service does not exist when you try to call them. Tried 4 different departments they have to finally to get hold of one very depressed sounding rep who before hanging up said ‘they’ll call you’
How do i know if the tail lights advertised will fit my jeep gladiator overland?
I love my lights. I just had them installed today. They’re fun to change colors & also look great on my Jeep Wrangler.
Have ordered lights in the past and where very satisfied with product that this company sales easy website to navigate
The Shop app suggested to track order tells me nothing, I have been trying to confirm my order shipped. I had paid for expedient shipping but other than a receipt emailed... I have no idea that this is even a legit business. The Customer service phone number took me to a Medic alert company... is This real???
I love these lights. They look amazing
Excellent selection of head lights and front blinker lights. Great price and each received 5-stars from past users.
Had what I wanted at a good price
I like that you had the explanation about my jeep gladiator sport needing a different part kept me from ordering the wrong one
Awesome LED lights bright enough
great customer service. I wish i sent a picute f my trd grill when ordering the raptor lights. Got a 10 credit and purchased the bildge strip lights. Got me for $150 more.
Good products at a good price. Very easy to order. Purchased several items in the past and I have been extremely happy
A great product that's easily installed. Love the look that makes your vehicle just a little different than others on the road. I did have to return my first order since I ordered the wrong product. Great responses from the online team, but a little slow in the back office to actually issue the refund, but overall a great experience.
I order 2. They sent mine to my son. Son item to me. So I had pay shipping to fix that. I'm in Wisconsin and he in Tennessee. 26 years being transportation moroons. Never order from you again.
Order a grill with LEDs and its been over two weeks now and I have not receive any status update on my order. I wish I should've seen the reviews before buying anything from them. Seems like a lot of people are in the same situation as I am. No tracking status, no order status update. They do not reply in their chat or emails, but yet they respond to all the reviews on here to email them when they do not respond! DO NOT ORDER FROM THIS COMPANY!
Not only was my order 2 week late. But one of the headlights I purchased didn't work. I asked for a simple replacement for over a month. These people want to sell stuff. But do not respond to phone calls or emails once your item is purchased. Over $200, and it was a Christmas gift. If your smart go somewhere else!
Quick processing and shipping.
This is the worst directions I've ever seen. The small pictures are so blurred I can't tell what they are trying to show me. The wires sent were not right. I'm still trying to finish the install. I've done alot of add ons and this is the worst ever. Don't waste your money. I'm going to have to find someone who can help me hopefully finish this.
Purchased an LED kit on 12/2/24 that was delayed due to 'quality issues' that seems to be a common issue based on multiple complaints on the BBB. There is NO support or contact after the purchase from this company. They have a contact number listed but there is no answer any time of day leaving you no option but to send an email. I submitted a return request on 12/29/24 and received an email response that it was being reviewed. I have sent multiple follow up emails requesting an update with no response. I now have headlights that do not physically fit my vehicle that I cannot install and no response in sight for a refund.