July 20, 2026

Application et site qui buggent tout le…

Application et site qui buggent tout le temps. Service client injoignable. Impossible de récupérer des relevés sans devoir se reconnecter à chaque fois ni de faire des transactions, pour au final dire qu'il y a un problème de serveur. Cela dure depuis des mois... Peu de personne le savent mais avec les accords signés entre la France et les USA, fait qu'on a la double imposition lorsque l'on a des dividendes ou des gains : américaine puis française (validée par notre élite) et lors d'un décès c'est pareil, on paie plus cher de frais de succession car double imposition : américaine et française et les américains peuvent vous bloquer les fonds pendant des mois... Si en plus, vous n'arrivez pas à vous connectez les joindre c'est double peine ! Une perte de temps et d'argent malgré ce que certains influenceurs vous disent ! Il existe pleins d'autres brokers bien plus simples en France et en Europe. N'oubliez pas les américains ne sont pas nos amis...

July 17, 2026

Seems like a good platform, but

Seems like a good platform. But, I noticed something I have not seen on other platforms: they try to block withdrawals, by making monthly limits, which are really low. Be aware, if you try to withdraw above their low limits, they invented fees for that. So, I would advise against investing with them too much, not to get stuck in case you need to withdraw. But, I do think its a good plantform for small $

July 17, 2026

By the faaaaaaaaaar the worst broker of…

By the faaaaaaaaaar the worst broker of ALL TIMES. BY FAR. This Broker is so broken it is basically scam. I honestly tried a fair amount of brokers and this IS BY FAAAAAAAAAAAR the worst. AVOID AT ALL COSTS !!!

July 17, 2026

Bad support, giving your documents away

Bad support, and they are literally forcing you to send your private documents to a third party (an Israeli company) to get access to your account, this is really shady for an American company.

July 16, 2026

I visited the office in Singapore

I visited the office in Singapore. It was just after office hours and it was closed. While I was waiting wondering what to do, a kind lady stopped to ask what I needed. I informed her that I needed to talk to a customer service person to help clear my issues. She patiently explained that I needed to call the number posted on the door. The next day, I called the number a bit after 9am and the person who answered (twice) guided me through the process and my problem was solved.

July 15, 2026

Fast and efficient

Fast and efficient

July 14, 2026

Service impeccable et rapide

Service impeccable et rapide, par des personnes patientes et efficaces.

July 14, 2026

No communication during onboarding

Tried to open an account, was asked to deposit money into the account to speed up the process. After 6 weeks of back and forth questions my application was rejected without any explanation. Customer service was unreachable during the entire process. It felt like they absolutely don't care.

July 13, 2026

Very good explanation of my question.

Very good explanation of my question.

July 13, 2026

Software not working. Customer support not existed

Frustrating. Software not working. Customer assistance and email supportnotexisted. Impossible to use website or open account. Dialing with them for two days was unsuccessful.

July 13, 2026

I’ve open an account

I’ve open an account - not an easy process in comparison with other European companies as Degiro -. I’ve deposited € 50 and I cannot access the account. I’ve spent more than 4 hours with more than 10 different staff and nothing. Don’t waste your time nor your money.

July 12, 2026

Ineligible to trade

Blocked from trading no matter what personal information I fill in. The app doesn't tell me why I'm not eligible and from my last customer support experience neither do they.

July 10, 2026

Lost Big on Executions, Got Ghosted, Then IBKR Banned My YouTube Channel

IBKR executed orders at terrible prices and cost me significant losses. Support was completely unresponsive for months. After I posted about it on YouTube, my old channel got banned. Complained to SEC and FINRA the issue was fixed in just one week. IBKR doesn’t just fail at trading and support. They punish you for speaking up. Strongly not recommended.

July 10, 2026

I have been with IB for a long period…

I have been with IB for a long period of time, but recently the withdrawal took longer than expected. Deposited were fluent as usual because we were funding brokers right. There are other broker too which have better service like Successful Habit LLC. Once been letdown.

July 10, 2026

Lousy and slow customer service

Reached out to IBKR (via ticket) to find out details (e.g. account, broker name and address, etc.) for transfer of stock positions from my bank. I simply wanted to make sure that my bank (who requested these details) can't mess it up. Ticket open on June 29, 2026. Response took about 2 weeks (July 10, 2026) and the guy (Rasit) just gave the most generic answer possible on how to initiate transfer from IBKR. He completely ignored the main part for which I asked for help - those details. Now I guess I will wait for 2 more weeks to see if someone else will again just do a lousy job. Thanks IBKR for making me wait forever. This is not the first such bad customer service experience.

July 10, 2026

Brokerscroquerie

Je viens ici pour pousser un nouveau coup de gueule contre Interactive Brokers. Ces gens ne sont pas sérieux. Ils sont même dangereux. J'invite tous les traders potentiels à bien prendre en compte le risque de placer leur argent chez ce courtier. Voilà 26 jours (!) que mon argent est bloqué chez IBKR en raison d'une simple contestation concernant des opérations de trading sur options apparues sur mon compte, d'autres ayant été purement annulées et remplacées, opérations dont je n'étais pas responsable. J'ai protesté et, en guise de réponse, la personne du service de trading au bout du fil a gelé mon compte. Je lui ai dit qu'il n'avait pas le droit . Il m'a répondu texto: Si j'ai le droit et je viens de le faire''. Ils ont donc un droit de vie et de mort sur notre argent. C'est absolument scandaleux et, en ce qui me concerne, cela finira devant un tribunal. Dès qu'il y a le moindre problème ou contestation, c'est le service des plaintes qui en est chargé. Et ce dernier profite de tout le temps généreusement accordé par le régulateur irlandais (FSPO), à savoir huit semaines ouvrables (2 mois !) pour rendre un avis généralement d'une faiblesse crasse, qui, en temps normal, ne demanderait que trois ou quatre jours. C'est une honte. Ils exercent une forme de chantage pour obliger leurs clients à signer des documents afin de décharger IBKR de toute responsabilité en cas d'erreur. Et si vous ne signez pas, ils font traîner. Alors oui, les frais sont minimes, mais l'aspect foutraque de leurs plateformes de trading, en particulier TWS, véritable cauchemar, et la performance épouvantable du service client devraient inciter les gens à y réfléchir à deux fois. Ne vous laissez pas avoir par les avis favorables. Alors bien sûr, s'ils lisent cet avis, je vais avoir droit au sempiternel message automatique disant qu'ils sont désolés, que la qualité maximale du service aux clients est leur raison de vivre, etc. en priant d'écrire à x ou y. Tout cela est de la pure com. de marketing. Je leur répondrai de toutes les façons d'aller au diable. En ce qui me concerne, IBKR, c'est terminé. Il y a des brokers bien plus fiables et organisés. Mais je ne les lâcherai pas.

July 9, 2026

IBKR's Verification Process is Broken!

This company appears to be entirely supported out of India. If you get a new phone and no longer have the IBKR App, GOOD LUCK downloading it again. If you don't have a state issued (plastic) drivers license, or are waiting on a new one, they can't verify you and you will be locked out of your account! VERY FRUSTRATING.. Choose another broker.

July 9, 2026

in total costs me 250usd to try to open…

in total costs me 250usd to try to open an account, to get it denied for a reason they never had in their requirements and to get my money back from the closed account

July 8, 2026

IBKR really makes it easy to save and…

IBKR really makes it easy to save and to invest money around the world for people from many countries.

July 8, 2026

Poor experience

Poor experience. do not use this brokerage under any circumstances regardless of what google or the internet tells you. I wanted to access certain features that were promised to me before signing up. Upon signing the website was sluggish, the mobile did not work properly, and i had no access to the features that were promised and my deposit is in a 4 day account hold so now I have to wait to find another broker. Just to be clear this brokerage will not do the things it promises it can do on the website most likely

July 8, 2026

I opened an account about half a year…

I opened an account about half a year ago, and though I had some issues during this time, everything always got sorted out. Im having a lot of fun on IBKR, I use the web version, and I think it is more than awesome with all the features.

July 7, 2026

Terrible Support and Unacceptable ACH Delays

Interactive Brokers has been a nightmare to deal with. Their customer service is basically unreachable — phone support goes nowhere, and the chat system just loops the same useless automated responses without ever connecting you to a real person. Worse, their ACH policy is outrageous. They take your money almost instantly, but refuse to credit your account for five business days. I sent an ACH from Chase to IBKR’s own Chase account — they withdrew the full amount in under 24 hours, yet five days later they’ve only credited $1,000 and are holding the remaining $99,000 hostage until their “hold period” ends. Their own message says it all: “USD 1,000.00 was credited… We will credit the remaining USD 99,000.00 when the hold period expires.” They’re earning interest on money I can’t access. Customers deserve to know exactly what they’re signing up for.

July 7, 2026

Customer service is absolutely awful

Customer service is absolutely awful. The cs agents have no training of products. Make up things as they go along. Their products permission is something where you need a phd to get through. Even when permission is satisfied the update does not happen immediately while a permission down grade is immediate and upgrade almost doesn’t happen. You can’t reach a human to explain the issue even when you do they don’t have the expertise or experience to answer the query. Update: from the response it can be seen that raise a ticket. No human contact just chat bots.

July 7, 2026

Schnelle Antwort.

July 7, 2026

Horrible experience

Horrible experience. The app is not user friendly at all for any trader level. There are figures in random places with no ccy specification making you guess to what are they related. The portfolio tab is also very misleading (their tech support team also confirmed this over the phone). I immediately drew my money (thankfully with profit) and closed the app.