Rating Trends

4.3
Mar2026
2.9
Apr2026
3.5
May2026
1.3
Jun2026
1.9
Jul2026
1.7
Aug2026
2
Sep2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
2.6
September 3, 2026
Trustpilot

Average

Thin fabric but fast shipping (considering its from china) and as advertised

L M
Australia
September 2, 2026
Trustpilot

poor quality and uncomfortable

poor quality and uncomfortable. took almost two weeks to arrive, hat was £14 found it on temu for £4.55 ao defo dont pay this middle man for junk

Dan Weston
United Kingdom
August 19, 2026
Trustpilot

Scam shop

Hooyi sends the items you order but they do NOT send you exchanges. It has been 4 weeks since I sent off the return for an exchange and it’s radio silence from them, they even sent me a fake parcel tracking number. Avoid buying. Save your money

Charlie Lowther
United Kingdom
August 18, 2026
Trustpilot

Tailles ne correspondant pas aux…

Tailles ne correspondant pas aux standard dunmarche et frais de retour a la charge du client….mauvaise experience…. C’est dommage car les produits sont je trouve de bonne qualité …..

YANN DEGUEL SERRES
SN
August 13, 2026
Trustpilot

Useless customer service

Courier delivered to the wrong address so parcel now missing, not Hooyis fault there but they refuse to refund me or use the correct channels to get the refund from Relay and refund me. They have zero idea on UK trading laws and you go round in circles with their customer sevice team.

David
United Kingdom
August 12, 2026
Trustpilot

Plastic from China

I ordered a hoody. It was shipped from China, and by those standards it arrived faster (2 weeks). But it was completely plastic, and nothing like the advertised garment.

Pedro
Netherlands
August 8, 2026
Trustpilot

Horrible experience

Order #1044012 Ordered, wanted to return an item. The site advertises free returns from Germany in big letters, but nowhere explains how it actually works. I asked through several channels and never got a single reply. Taking your money works fine; after that the shop goes silent. Can't recommend it to anyone.

Max Bernstetter
Germany
August 5, 2026
Trustpilot

Billige Ware

Die Qualität der bestellten Ware entspricht nicht meinen Ansprüchen. Retoure ist so kompliziert, auf englisch und nervt.

Alexandra H.
Germany
August 4, 2026
Trustpilot

actually not got product yet so just…

actually not got product yet so just throwing it out there Hoooyi don’t mess it up read a few disappointing reviews but i’m neutral so hope to hear from u soon blessings thank you

Wesley Galloway
United Kingdom
August 4, 2026
Trustpilot

Product not received but great customer after sales service

I did not receive this item after 20 days, which I suspect was down to courier Evri, not the supplier. I contacted Hoooyi in China fearing the worst and requesting a refund. I received a reply within 24 hours saying it was in transit back to them having been returned from UK undelivered for reasons unknown and that they could either send me another once they received it or refund me. I opted for the refund which was received the next day with an apologetic email. So 4 * for the customer service (not the product).

Alan C
United Kingdom
August 1, 2026
Trustpilot

Rubbish cap

The shape of the cap is different than on the picture. Another crap product from Asia. Waiting tome 3 weeks. Poor quality. Never again!

Mirek Darmochwał
Sweden
July 29, 2026
Trustpilot

They sent a smaller size and tried to…

They sent a smaller size and tried to disguise it by cutting out the size lable Do not use these scammers

David Ayres
United Kingdom
July 26, 2026
Trustpilot

Quality of hats was excellent

Quality of hats was excellent. Good value for the price and items were received exactly as ordered. I have made multiple purchases from them.

John
United States
July 17, 2026
Trustpilot

Lasst die Finger weg

Lasst die Finger weg. Die Ware hat keine gute Qualität, und wehe es passt etwas nicht. Die Retoure wird nie bearbeitet, und das Geld gibt es auch nicht zurück. Der Kundendienst ist sowieso nicht zu erreichen. Absoluter Saftladen, bestellt lieber woanders und zahlt paar Euro mehr...

Alexander Heider
Germany
July 16, 2026
Trustpilot

Una autentica estafa

Una autentica estafa , la serigrafia esta mal encuadrada, he pedido una S y parece una XL, la calidad de la tela es peor que la de las camisetas rastro.... Temu me hace mejores camisetas.... Primera y ultima vez que pido, me han estafado por toda la cara.

Daniel
Spain
July 15, 2026
Trustpilot

Terrible experience, poor quality item

Terrible experience, the item i received was very different from the photo, the customer service made it so difficult to return the item that i ended up throwing the item in the bin. I WOULD SUGGEST YOU AVOID THIS COMPANY .

jefferson lord (skycamuk)
United Kingdom
July 3, 2026
Trustpilot

Shirts ordered were not as expected

Shirts ordered were not as expected. Went to return them and the co would not supply a prepaid label. As well, would have to pay extra duties. They would not allow me to send it to a Canadian address if though it was sent from one. Not a great experience. Will not shop here again

Randy
Canada
July 1, 2026
Trustpilot

Plastic Temu reseller

Cheap, Temu plastic clothing. You're better of buying it directly there. It arrived within reasonable time. But damn what a rip-off.

Dylan Heres
Netherlands
June 25, 2026
Trustpilot

I went to order something for a hunnid…

I went to order something for a hunnid but I barely even got a payment confirmation from them. Keeping my fingers cross not to get scammed. Will edit after for obvious reasons.

Riccardo Buzza
Netherlands
June 22, 2026
Trustpilot

Chemises mal taillée

Chemises mal taillée , rien à voir avec la photo ! Frais de retour énorme (presque le prix de la chemise) et toujours pas de remboursement à ce jour !

Christophe Cinquin
France
June 13, 2026
Trustpilot

The deigns are really great but the…

The deigns are really great but the fabrics are 💯 synthetic I also had a defective polo shirt with a bad zipper and I had to send them pictures and videos of me trying to open the zipper and I am still waiting for the refund or return instructions This is the worst return experience of my life

Carlos Martinez
United States
June 10, 2026
Trustpilot

Bought a knit hoody

Bought a knit hoody. Looked good in the advertising. As an XL it was rather a L with the texture and cut nothing like the photo. Wasted $70 on a rag. Disappointed, sure won’t buy again on a Chinese website like this one. Quality is not great and delivery service takes forever.

Liquid Barrier Shower Repair
Australia
June 9, 2026
Trustpilot

I try to return one shirt out of three…

I try to return one shirt out of three that did not fit me. They responded but it took a long time and the exchange shirt that they sent was also too small. I immediately made a refund return claim, but they haven’t responded. I’m stuck with a shirt that don’t fit. Never again will I buy from hoooyi.

Nuyo Rican
United States
June 2, 2026
Trustpilot

Dont buy…

Worst buy orderd a t shirt and the size was a joke . I ordered a little bigger size knowing that most of the time these shirts run small . When I received the shirt it was laughable small . Almost child size . There return policy was a joke as well . They want you to send the shirt back but offer no response to paying the shipping and handling back . And at first only wanted to give the price of the shirt back without the shipping and handling i would have paid twice for . Then after several call to there customer service number which nobody ever answers they said they would give me back the full amount . Which i i already donated to good will . Then they are now offering me 15% off the next purchase. This company and there item they sent me is a joke . I wil never buy again from them. .

Kathy Vizard Calamia
United States
June 1, 2026
Trustpilot

Eine der größte siftladen.

Eine der größte siftladen.! Die lassen was bestellen und wenn irgendwas nicht passt und du es zurück schickst, dann geben sie dire falsche Adresse damit du es 2 mal verschicken musst sodass du 14€ insgesamt bezahlst. Dafür drehen sie dir dann 50% Reduzierung. Einfach eine Betrugsmasche. Einfach eckelehaft.! ( Meiner Meinung ) Ich musste auch einen Anwalt einschalten gegen diese Betrüger..!!

Cristian Galasso
Germany
May 23, 2026
Trustpilot

Qualité lamentable

Qualité lamentable, fast fashion chinois.

Michael Ehrlich
France
May 20, 2026
Trustpilot

Tres bonne experience !

Tres bonne experience !! Des articles original pour toutes les saisons. Je vous le recommande

Kevin
France
May 19, 2026
Trustpilot

They charge for shipping both ways if need return

They charge for shipping both ways I mean if you have to return an item you have to pay if ypu buy less that certain amount $$ they will chage you for shipping so at the end is expensier than you think and clothes is not that great feel cheap depending what you buy I am not happy short was too cheap material...I had to pay 25 $$ to send two items back shirt and short and cost was 55 so at the end I lost more than 40 $$ total because had to pay both ways per item...They said something about paying Plus to aboid those charges end is not worth it to expensive and time consuming....

Benjamin Franco
United States
May 19, 2026
Trustpilot

Servicio Att cliente es un horror

Servicio Att cliente es un horror. La empresa de transporte con la que trabajan (Ecoshooting) es una calamidad , pasan 72h y nunca se realiza una segunda entrega, me pierden un paquete y más de 20 días después todavía no tengo el reintegro de mi dinero… Nunca mais…

deselene
Spain
May 15, 2026
WorthePenny

Easy return, no hassle

I had to return a shirt, it was straightforward. The whole process was simple, and my refund came through quicker than I expected, so no complaints there 0 Reply

DixieSchwarz_72
May 13, 2026
Trustpilot

I wanted a certain style Johnny Collard…

I wanted a certain style Johnny Collard Polo shirt and I got EXACTLY what I wanted for that cool business casual look I was going for. I ordered 1 at first to check size and quality, then ordered 3 more, received those, and ordered 2 more colors to complete my collection. Takes a while to receive but give grace, it is coming from china.

B. Brown
United States
May 12, 2026
WorthePenny

I ordered from hoooyi the pricing wasn’t confusing…

I ordered from hoooyi the pricing wasn’t confusing at all. I liked that I could see the item price, shipping, and any discounts before I paid. I didn’t see no random add-ons popping up at the last second, which matters a lot to me. Checkout was simple, and the total matched what I expected. That ain’t always the case these days, so yeah, 5 stars from me. 0 Reply

louis2004
May 9, 2026
Trustpilot

The quality of the products

The quality of the products. Great fit and the fashionable look. Not to mention affordable clothing.

Eric Carbonell
United States
April 27, 2026
WorthePenny

I got two shirts from HOOOYI...

I got two shirts from HOOOYI, and the fabric is really soft, not scratchy at all. I wore one the whole day and it stayed comfortable the entire time. My brother even felt the material and said it seemed way nicer than he expected. 0 Reply

OrlandoCronin
April 22, 2026
WorthePenny

Tracking was okay, just a bit laggy

The order tracking did work in the end, but the updates were slow. It stayed on the same status for a few days, which was kind of annoying, and then out of nowhere it suddenly showed movement. The package did arrive, so I can’t really complain too much, but yeah, the tracking could definitely be better. Not a terrible experience, just a little confusing while waiting. 0 Reply

Joseph_ciraulo99
April 21, 2026
WorthePenny

Pretty smooth exchange overall

I had to exchange a shirt because the sizing was a little bit off. Their reply took about a day, but they were really clear about what I needed to do and sent the new one after I mailed the first one back. It wasn’t super fast, but it all worked out fine. I’d definitely order again, I’d just be extra careful checking the size next time... 0 Reply

AnnaPartin
April 18, 2026
Trustpilot

SCAM

SCAM, NEVER RECEIVED PACKAGE, THEY NEVER HELD ACCOUNTABILITY, posponed every email follow up, never refunded even tho the proof of delivery was to another house perfect and clear. This company is A SCAM, terrible customer service as well, no phone, only emails that they take forever to respond just to come back and say nothing can be done despite all proof. Thank you for this great lesson

Daniel Quintanilla
United States
April 13, 2026
Trustpilot

Finger weg

Ich habe hier Kleidung bestellt, aber die Qualität war leider sehr schlecht – überhaupt nicht wie beschrieben. Ich habe die Ware zurückgeschickt, aber bis heute kein Geld zurückbekommen. Der Kundenservice reagiert entweder gar nicht oder nur ausweichend. Für mich absolut unseriös. Finger weg – meiner Erfahrung nach nicht empfehlenswert!

Metin Gülsoy
Germany
April 10, 2026
Trustpilot

If I could I would leave zero stars

If I could I would leave zero stars. Clothes were ill fitted, very hot, does not breathe, they were a different colour from advertised and most of all, no free return (which would cost me from Canada between 50-80$) so I am stuck with 170$ worth if useless clothes.

Antoine Pariseau
Canada
April 7, 2026
Trustpilot

Great Customer Service AND Fantastic Clothing!

First, I inadvertently chose the wrong size of this marvelous coat, so with Hoooyi's help, I was able to return it in exchange for a smaller item. It arrived faster than I had anticipated, and just in time! It turned cold again, so I wore it outside. It is so warm, and on top of that, so light that I barely notice that it is on. Love the color, too!

Christopher Crockett
United States
April 4, 2026
WorthePenny

Got my refund, but it was a hassle

I did get my refund in the end, so I’ll give them that, but it took longer than I expected. Support did reply, just slowly, and I had to keep checking in more than I should’ve. it felt like extra work on my end for something that should’ve been straightforward 0 Reply

janis-Vandenberg
March 28, 2026
WorthePenny

Fit Better Than I Expected

I ordered my usual size and was pleasantly surprised by how well it fit. No weird tight spots, no second-guessing the size—just comfortable right out of the package. 0 Reply

thomasvest9934
March 22, 2026
WorthePenny

Ridiculously good value for the price

I ordered a couple of shirts from hoooyi i’m happy with them. The prices were so low that I wasn’t expecting much, but the quality ended up being better than I thought. The fit is decent, they look nice, and for what I paid, it’s kind of ridiculous how good the value is. I’d definitely buy again. 0 Reply

ElvaAdkins_78
March 17, 2026
Trustpilot

Love this company

Love this company and their hoodies Can't wait to see more from them and what they can bring for the future

Comic
United States
March 16, 2026
Trustpilot

I'm always cautious when ordering from…

I'm always cautious when ordering from a company online without having seen the product in person. However, my sweatshirt met every expectation: good quality, fit, and price. I would order from them again.

Michael Davis
United States
March 14, 2026
Trustpilot

No lo recomiendo si no estas seguro de…

No lo recomiendo si no estas seguro de q la talla es la correcta. Las tallas son muy grandes, mido 180cm y peso 75 kilos y la L me esta enorme, como referencia. La devolucion no es gratuita, con lo cual en mi caso, tendria q devolverla a mi coste a Alemania. Vamos, que sale mas caro el collar que el perro. No volvere a comprar ahi.

Abraham
Spain
March 13, 2026
Trustpilot

Great Apparel

The jacket I purchased for my husband was well made and fits him great. The delivery was fast too. We will definitely be buying from Hoooyi again!

Sarah
United States
March 11, 2026
Trustpilot

Awesome company

The wide assortment of clothing is the best. All the clothes were felt really good when worn as well. Im definitely coming back.

Oliver Seemann
United States
March 6, 2026
Trustpilot

Loved my panther sweater!

Jeffrey Vargas
United States
March 5, 2026
WorthePenny

Showed Up Late, But It Worked Out

I was waiting around for it to arrive and started to get a little annoyed when it was later than expected. But once it finally showed up, everything was fine and the item itself was okay. Not the smoothest delivery experience, but in the end it worked out. 0 Reply

william_Grigg79

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