We found the ordering process simple…
We found the ordering process simple and the mattress was shipped promptly. We have only slept on it 2 nights— so far, so good! The firmness feels like a good fit for our 70-plus year-old-bodies👍. Our former hybrid mattress had visible sagging that led to aches and pains. Only other comment is Federal Express had a couple hiccups in the delivery and the box arrived with a deep slash that, thankfully, didn’t penetrate the mattress. (This is the third recent delivery from FedEx that has arrived with damage-not your concern, we realize.) We may be purchasing a full-size for our guest room!
Fast turnaround time from order to…
Fast turnaround time from order to delivery.
I have a mattress and no frame
I have a mattress and no frame. It’s not gonna be here till Tuesday unbelievable.
We just love the mattress.
Great Bed
Great Bed! All my back aches and pain were gone after a week!
Good investment!
The one and only Ghost bed has been totally worth the price and pays off after getting some of the most comfortable sleep ever. I have the 2 twin king size bed and it does continue to still work with raising up and down to adjust as needed for over 6 years now!
The bed is getting softer
The bed is getting softer. That's my only comment.
My ghost bed has helped me through a…
My ghost bed has helped me through a couple of years of cancer and treatments. There were times I couldn’t stand the physical reaction to chemo and radiation but this bed helped me get through. I really do look forward to going to bed. I have two Chihuahuas and a rescue cat and they also love this bed just as much as I do. Thank you
Amazing love it!
Amazing love it!! ❤️
Good Quality
Good Quality
Simply the best! Owner of a Ghostbed for years
I have owned a Ghostbed for years. I like the ability to put two beds together for wife and I but the mattress and bed functions are separate. Wife can read in bed using a bed reading configuration and I can watch TV using a TV configuration. If a person is tossing and turning it does not affect the other person's sleep. I highly recommend it for the features and comfort of the bed.
After 2 years
After 2 years, it's softer than I realized, making the missionary position unworkable; knees sink in too far. Also, the corners stopped holding the sheets in place; they keep slipping off when you roll over. It was too expensive; I think it's about time for a new mattress.
Very comfortable and cooling.
Very comfortable and cooling.
Value is really great
Happy to be a return customer for another set of GhostBed Sheets, its great having a rotating set of sheets knowing we always have a clean set to switch out at a moments notice
Staff is knowledgeable and…
Staff is knowledgeable and understanding. Bottom line, really good people/
This bed is terrible
This bed is terrible. I haven't had a good night's sleep since I purchased it, 2 or 3 years ago. It is way too firm, it feels like I'm sleeping on a brick. And although it's the luxe and is supposed to be not as hot to sleep on, it's miserable. I'm sweating every single night. Summer or winter, doesn't matter. I regret buying this mattress and will NEVER purchase from them again! Such a waste of money...
The customer service was great
The customer service was great I was disappointed at having to wait 3 months for sheets and eventually cancelling my order. The silk pillowcases were very thin and ripped at the zipper easily.
Love the GhostPillow
Great Bed
We have owned our Ghost bed for a few years now. It has really helped out sleep patterns. I have apnea and my wife has poor leg circulation. The ability to set up the split king for each of our requirements has been great. The one disappointment has been the sheets we ordered. The flat is too small to get a proper tuck in. This has been a source of frustration.
Bed keeps on giving
Have had the bed several years still awesome!
Your Ghost bed design and mattress…
Your Ghost bed design and mattress options are excellent. In recent years I have had several major surgeries; lower lumbar and neck. Our Ghost bed has made all the difference in getting a great night’s sleep
Ordered July 1
Ordered July 1, bedsheets shipped out quickly and were delivered. However, seven days after the order has been placed,the bed and frame have yet to be shipped.
Ghosted
this was a disgraceful experience. We were totally ghosted by Ghost Bed. We ordered our mattress and it was stuck in Delivery somewhere by FedEx. Ghost Bed was of no help trying to locate where the mattress was or deliver what we ordered. I am now on day, eight with no Mattress in our new home. customer Service had no answers and was supposed to speak with a director and get back to me that was three days ago. I am in the process of calling Amex to dispute the charge. Let the buyer beware this was a total rip off.
You all just took money out of my…
You all just took money out of my account and it’s been years since I purchased anything from you stop going in my account
When you are 83 years old you accept…
When you are 83 years old you accept all the help you can get especially if you have sleep apnea and won't continue to wear a mask...the GhostBed was the answer to make the task of sleeping more acceptable.
They shipped me the wrong bed frame…
They shipped me the wrong bed frame that I discovered after assembling it. Waiting on CS to decide on what they are doing for me.
I love my GhostPillow, but their customer service is bad
I purchased a "GhostPillow" gel memory foam pillow, to replace another pillow I'd purchased about 4 years ago that was worn out. In terms of the actual product I received, I'm satisfied. However GhostBed as a company has terrible service, and they also shipped my pillow on a way which did not give it sufficient protection while in-transit. I actually tried to purchase this back in late May, but despite the website saying it was in stock, I was later informed that the item was backordered, and my first order was canceled. Then, when I replaced the order in July, the pillow shipped in only it's product box and no outer box, and arrived in rough condition. They REALLY should have shipped it in another box. Also, for the record, this same item now costs $30 more than it used to, which seems ridiculous, especially considering how terrible the company's customer service is. I don't know if I can really recommend them as a company, but the pillow itself is great, so that's a plus. But that's why I have the 2/5 rating. It's a good product, but the company doesn't really seem to care about its customers, and I think that's unfortunate, because it means I probably won't return, and I wouldn't feel comfortable recommending them either.
Mrs.
I was very impressed with sales team and adds we just got the bed put together today so looking forward to first night will send more information after trying it. Thank you for what I believe will be a great purchase and product. Our granddaughter loved the box it came in🤪😜
Easy, no issues, no problems
Ordered online. Received the product, no issues.
Before I purchased the ghostpillow
Before I purchased the ghostpillow, I've been researching and looking. True they are expensive, but they are worth every penny. I can honestly say, I have waken up within the last week with NO PAIN!!! I've woken up energized and happy. I'm very satisfied with my purchase thus far.
I really am enjoying my bed it’s very…
I really am enjoying my bed it’s very comfy and supportive.
Good mattress topper, awful cover
I like the mattress topper I purchased, but the mattress cover that came with it is not good. It gets those little fabric pills that make it feel like I am sleeping on tiny rocks.
Excellent service from order to…
Excellent service from order to delivery so far. Best mattress we have ever had Just right firmness and the hybrid edge works great for my wife to get in and out of bed compared to the all foam mattress we had before. Highly recommend Ghost bed!!!
I ordered 2 massaging bed toppers what a disaster!
I ordered 2 massaging bed toppers, 1 for each side of my king bed, I was sent 4. I told them that the site was confusing as it shows they are sold individually and that I only wanted 2. They said to send them back but they would charge me 15% to restock them. The customer service rep even stated that the site is confusing. I refused to pay the restocking fee and sent them back as refused. In the meantime, the 2 that we kept, neither worked properly so they were defective. Also, we measured them and both were 2 inches shorter in length and 1 inch shorter in width than what Ghostbed is advertising them for. They then wanted me to pay to return the 2 defective ones and charge me 15% to restock them. Every time you message customer service, you get a different person than the last with conflicting answers. I ended up having to do a chargeback with Amex. This company is a scam, I would never recommend doing business with them.
Amazing packaging and product
Amazing packaging, quality of product, pricing, installation and the feel of this mattress make this one of the best home item purchases in years. Glad we paid attention to the commercials and made the move to buy. Great product -- can tell that sleep is better already. Many thanks for this offering and your support. Passing the word on for sure!
Memory Foam Pillows
). I ordered two Queen-size pillows expecting the same level of quality and comfort that I experienced with my GhostBed, which I absolutely love. Unfortunately, these pillows have been a major letdown. Despite being advertised as cooling, they sleep very hot and retain far more heat than expected. The outer material is also very slick, causing the pillows to slide around and even slip off the bed during the night, despite using additional pillowcases. The pillows are much flatter and less supportive than advertised. Instead of providing the firmness and comfort I was expecting, they have contributed to poor sleep quality and back pain. Based on the product description and positive reviews, I expected a supportive, cooling pillow, but my experience has been the complete opposite. For the price and reputation of the brand, I expected much better. I would not recommend these pillows based on my experience.
Good Products, Simple Ordering, and More
GhostBed makes good products, has a simple ordering process, delivers quickly, and has a generous return policy for most of its products.
Love our bed still after 4 years
Love our bed still after 4 years of ownership and use. Highly recommend for anyone with back and sleep problems. The King Split has been a wonderful change for us.
I love it except I ordered a med/firm…
I love it except I ordered a med/firm and have had bilateral shoulder replacements and both shoulders are sore when sleeping on my side. I have ALWAYS been a side sleeper even after my surgeries.
The bed is excellent
The bed is excellent, the mattress is in great shape after 3 years and many contortions from adjusting the front and back. Very happy with my Ghost bed
The bed was essential to my being able…
The bed was essential to my being able to keep my wife, who had MS, home with me and to care for her as she was totally bedridden! The care givers kept saying that I needed a hospital bed but once they saw how adjustable the ghostbed was they were OK with it! The bed is a split king which allowed each side to be adjusted separately! It was perfect for my needs and I highly recommend it!!!
Very comfortable…
I appreciate that I could get a medium to soft mattress. Most mattresses are too firm for my hips. This mattress is very comfortable. I got a twin bed. One concern I have is that Twin sheets are a bit small and Twin XL sheets are a bit large. It would be nice if it was one of the two standard sizes.
TAKE CHANCE & ENJOY RESTFUL SLEEP
I took a chance and purchased our ghost bed on-line. After having two surgeries; lower lumbar and cervical neck. I can’t say enough great things about this bed. Laying flat is difficult. BUT not with this bed; “Zero Gravity” mode is wonderful. Allows me too rest / sleep in comfort all night. Thank You 🙏🏽
Best bed we've ever had.
We are extremely pleased with the bed. They are very comfortable and provide great sleep. They are also great for just relaxing or watching TV. I had a hip replacement 6 months after getting the beds and they really were a true blessing for my recovery. Thanks for a truly great product. It's been over 2 years now and I sleep like a kid again.
Good experience throughout.
It was a little goofy going but the…
It was a little goofy going but the goal was reached to get my bed frame warrantied. Shipping cost is a little high but it is what it is. Glad it all work out
Extra message feature not requested in bundle
Was not informed during phone order that I was paying extra for the message feature which I did not request. Bed setup two days ago so still in the process of testing out the mattress and electronics.
Took to long to get the mattress and…
Took to long to get the mattress and delivered in a pouring rain while no one is home.
Agent I spoke with was knowledgeable
Agent I spoke with was knowledgeable, nice to talk to. Ordered a part and it came as scheduled. The part, the massage motor for the legs was somewhat different. It works, is noisier than the original, and the material around it is definitely in place. Maybe a bit bigger motor than the original I suppose. It is what it is. Bought the bed in 2021. Indicated problem I had with it, and was completely ignored then, despite a few emails. The problem was, with the legs inside somewhat, one night i dropped the remote over the side. Reached down to grab it, and the bed flipped over on top of me, with one leg putting a hole in the bedroom wall. Just thought the warning about sleeping on the edge of the bed could have been stronger. But no response. Ultimately a friend put new legs on the bed on the outer edges. That was then, and it appears the overall service has improved. Doug
So far we love this mattress
So far we love this mattress. It came quickly and was easy to place it on my frame. It is heavy but worth it.
