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GhostBed Reviews

Rating Trends

5
Jun2025
5
Jul2025
1.5
Aug2025
5
Sep2025
2.3
Dec2025
4
Jan2026
3.5
Feb2026
2.8
Mar2026
3
Apr2026
3.1
May2026
4.3
Jun2026
3.8
Jul2026

Monthly average ratings based on 227 reviews

Showing 25 of 227 reviews

Average rating:
2.2
July 15, 2026
Trustpilot

Great Bed

Great Bed! All my back aches and pain were gone after a week!

George Moore
United States
July 15, 2026
Trustpilot

Good investment!

The one and only Ghost bed has been totally worth the price and pays off after getting some of the most comfortable sleep ever. I have the 2 twin king size bed and it does continue to still work with raising up and down to adjust as needed for over 6 years now!

JASON MITCHUM
United States
July 14, 2026
Trustpilot

The bed is getting softer

The bed is getting softer. That's my only comment.

Lois Sherwin
Canada
July 14, 2026
Trustpilot

My ghost bed has helped me through a…

My ghost bed has helped me through a couple of years of cancer and treatments. There were times I couldn’t stand the physical reaction to chemo and radiation but this bed helped me get through. I really do look forward to going to bed. I have two Chihuahuas and a rescue cat and they also love this bed just as much as I do. Thank you

Elaine Gratzki
Canada
July 14, 2026
Trustpilot

Amazing love it!

Amazing love it!! ❤️

Jesse Lemon
United States
July 14, 2026
Trustpilot

Good Quality

Good Quality

Prk
Canada
July 14, 2026
Trustpilot

Simply the best! Owner of a Ghostbed for years

I have owned a Ghostbed for years. I like the ability to put two beds together for wife and I but the mattress and bed functions are separate. Wife can read in bed using a bed reading configuration and I can watch TV using a TV configuration. If a person is tossing and turning it does not affect the other person's sleep. I highly recommend it for the features and comfort of the bed.

Steve H.
United States
July 14, 2026
Trustpilot

After 2 years

After 2 years, it's softer than I realized, making the missionary position unworkable; knees sink in too far. Also, the corners stopped holding the sheets in place; they keep slipping off when you roll over. It was too expensive; I think it's about time for a new mattress.

Alex Ayotte
United States
July 14, 2026
Trustpilot

Very comfortable and cooling.

Very comfortable and cooling.

Sharon Mason
United States
July 11, 2026
Trustpilot

Value is really great

Happy to be a return customer for another set of GhostBed Sheets, its great having a rotating set of sheets knowing we always have a clean set to switch out at a moments notice

Scott Davidge
United States
July 9, 2026
Trustpilot

Staff is knowledgeable and…

Staff is knowledgeable and understanding. Bottom line, really good people/

James Miller
United States
July 9, 2026
Trustpilot

This bed is terrible

This bed is terrible. I haven't had a good night's sleep since I purchased it, 2 or 3 years ago. It is way too firm, it feels like I'm sleeping on a brick. And although it's the luxe and is supposed to be not as hot to sleep on, it's miserable. I'm sweating every single night. Summer or winter, doesn't matter. I regret buying this mattress and will NEVER purchase from them again! Such a waste of money...

Preston
United States
July 9, 2026
Trustpilot

The customer service was great

The customer service was great I was disappointed at having to wait 3 months for sheets and eventually cancelling my order. The silk pillowcases were very thin and ripped at the zipper easily.

Wendy
Canada
July 8, 2026
Trustpilot

Love the GhostPillow

Carl Taylor
United States
July 8, 2026
Trustpilot

Great Bed

We have owned our Ghost bed for a few years now. It has really helped out sleep patterns. I have apnea and my wife has poor leg circulation. The ability to set up the split king for each of our requirements has been great. The one disappointment has been the sheets we ordered. The flat is too small to get a proper tuck in. This has been a source of frustration.

Lawrence
Canada
July 7, 2026
Trustpilot

Bed keeps on giving

Have had the bed several years still awesome!

Donna Yost
United States
July 7, 2026
Trustpilot

Your Ghost bed design and mattress…

Your Ghost bed design and mattress options are excellent. In recent years I have had several major surgeries; lower lumbar and neck. Our Ghost bed has made all the difference in getting a great night’s sleep

BRUCE BRENNER
United States
July 6, 2026
Trustpilot

Ordered July 1

Ordered July 1, bedsheets shipped out quickly and were delivered. However, seven days after the order has been placed,the bed and frame have yet to be shipped.

Peter Johnsen
United States
July 6, 2026
Trustpilot

Ghosted

this was a disgraceful experience. We were totally ghosted by Ghost Bed. We ordered our mattress and it was stuck in Delivery somewhere by FedEx. Ghost Bed was of no help trying to locate where the mattress was or deliver what we ordered. I am now on day, eight with no Mattress in our new home. customer Service had no answers and was supposed to speak with a director and get back to me that was three days ago. I am in the process of calling Amex to dispute the charge. Let the buyer beware this was a total rip off.

Bo
United States
July 6, 2026
Trustpilot

You all just took money out of my…

You all just took money out of my account and it’s been years since I purchased anything from you stop going in my account

Barbara Ogletree
United States
July 5, 2026
Trustpilot

When you are 83 years old you accept…

When you are 83 years old you accept all the help you can get especially if you have sleep apnea and won't continue to wear a mask...the GhostBed was the answer to make the task of sleeping more acceptable.

Hans Schneider
Canada
July 2, 2026
Trustpilot

They shipped me the wrong bed frame…

They shipped me the wrong bed frame that I discovered after assembling it. Waiting on CS to decide on what they are doing for me.

Curtis A Wilson
United States
July 1, 2026
Trustpilot

I love my GhostPillow, but their customer service is bad

I purchased a "GhostPillow" gel memory foam pillow, to replace another pillow I'd purchased about 4 years ago that was worn out. In terms of the actual product I received, I'm satisfied. However GhostBed as a company has terrible service, and they also shipped my pillow on a way which did not give it sufficient protection while in-transit. I actually tried to purchase this back in late May, but despite the website saying it was in stock, I was later informed that the item was backordered, and my first order was canceled. Then, when I replaced the order in July, the pillow shipped in only it's product box and no outer box, and arrived in rough condition. They REALLY should have shipped it in another box. Also, for the record, this same item now costs $30 more than it used to, which seems ridiculous, especially considering how terrible the company's customer service is. I don't know if I can really recommend them as a company, but the pillow itself is great, so that's a plus. But that's why I have the 2/5 rating. It's a good product, but the company doesn't really seem to care about its customers, and I think that's unfortunate, because it means I probably won't return, and I wouldn't feel comfortable recommending them either.

Tanaya Fonseca
United States
June 30, 2026
Trustpilot

Mrs.

I was very impressed with sales team and adds we just got the bed put together today so looking forward to first night will send more information after trying it. Thank you for what I believe will be a great purchase and product. Our granddaughter loved the box it came in🤪😜

Joan Gray
United States
June 23, 2026
Trustpilot

Easy, no issues, no problems

Ordered online. Received the product, no issues.

Joe
United States

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