I paid 656 euros to have an assignment done. On the third day, the freelancer sent two different forms for me to approve after the first three days of work. They were unprofessional, misaligned, big and small text, totally unacceptable. I cancelled the assignment as I no longer wished to continue with the project. I requested a refund three days ago. I have had emails back and forth offering me another freelancer and promotional codes which I am not interested in. I had to go through the request refund for the second time. I sent them screenshots of the bad workmanship of simple forms and they are delaying my refund. The freelancer has declined my cancel request. This is so infuriating. Customer support is delaying the refund request and I feel as if I am on a loop. Be very careful when you join Fiverr. It is an absolute nightmare. I cannot express the anger that I am feeling. The freelancer has nothing to show so I have refused a partial refund. The assignment is now back in progress after I have requested the cancel now for the second time. I no longer want to work with him. I have just been offered 40% REFUND which I declined to accept. The freelancer has nothing to show for it. I just wish that I can add the screenshots of his first two forms. An experienced freelancer would have done it correctly the first time. This freelancer seems to be a learner.
Noeleen Lotz
United Kingdom
August 26, 2026
Esperienza pessima, servizio clienti inesistente.
Esperienza pessima. Nel mio caso Fiverr non ha risolto nulla finché non ho aperto una controversia con il provider di pagamento. Per giorni ho segnalato un lavoro gravemente inadeguato, chiesto l’annullamento e documentato tutto: consegne parziali, parti del testo cancellate, riscritture fuori trama e materiale apparentemente prodotto con IA senza un controllo serio. Solo dopo l’apertura della controversia si sono improvvisamente attivati, arrivando persino ad applicare un avviso al mio account perché avevo contestato il pagamento. Il mio consiglio è di documentare tutto, conservare file, messaggi e screenshot e, se l’assistenza non risolve, valutare seriamente le tutele offerte dal proprio provider di pagamento. Nel mio caso è stato solo allora che la situazione si è sbloccata. Servizio clienti profondamente deludente.
Alex Pork
Italy
August 11, 2026
Incompetent freelancers - Close orders before completed
The freelancer performed work like a beginner. I had to repeatedly tell him what he was doing incorrect. I felt like a project manager. He included random AI images. My website looks like an amateur worked on it, not a level 1 freelancer! I'm done with Fiverr!I felt like I was a project manager. I had to repeatedly point out mistakes and circle them...
Billy Gage
United States
August 5, 2026
The platform itself is working fine
The platform itself is working fine, and most of the people offering their services are also good people. I understand as a Fiverr, that you have to make your business be profitable and add a service fee. I totally understand that and I dont want to complain about that. THE BIG BUT... You charge a fee on the TIP that I want to give to a seller. That is just wrong, if you put a fee of a few cents OK... BUT putting a fee of 3.97 on a TIP of 5 Euro, thats bad, just bad.
ArjanKS
CY
August 4, 2026
Illegally hacked by one of their sellers
Really terrible services my whole website was hacked illegally and destroyed by a seller they advertise when I asked for help I was ignored and no repercussions were taken, even with full evidence I provided. This ended up costing me hundreds to fix. Please avoid at all costs.
Rebecca Avante
KH
August 4, 2026
Be very careful about using fiverr
Be very careful about using fiverr. I worked with a seller who did not complete the work properly. She did not submit source files and the final book has watermarks on each page. I am unable to use the book on amazon. Unfair support was received from Fiverr. Do note that there are no mechanisms to protect customers. No complaints department that both sellers and Fiverr support can be held accountable. Nor is there an outside body that can hold such freelancing websites accountable.
Melissa Tranquille
United Kingdom
July 30, 2026
Very bad customer service
Very bad customer service
Salih Taysi
United States
July 30, 2026
Broken & requires membership
There sign up is 1. Broken--in the work experience, they want to to select from a non-existance list. 2. the long, detail sign up page that takes an hour won't advance unless you pay $15.00 month although they supposedly have free membership
Linda Bell Harrell
United States
July 29, 2026
It looks like the administration and…
It looks like the administration and freelancers are in a similar boat, the goal to give scammers a platform , is welcomed by both parties
Hannes Obermoser
Austria
July 29, 2026
Es estupendo para generar un extra
Es estupendo para generar un extra
Juan camilo Tapia restrepo
Colombia
July 28, 2026
Looks like there are already a few…
Looks like there are already a few reviews, expressing the frustrations of the customers. I have been watching this platform for over a year and using it for nearly 10 months now. The team was helpful to me. Many of their service providers are not verified. I had a horrible experience but then Fiverr helped me out. I had made a few important suggestions- 1.Like chk with the customers if the projects r getting delayed for delivery. And they implemented it right away. 2.There are toooooo many $50-$100 reviews for many providers and they r vague and r red flags in my opinion, so do something about it! But what they did was they pulled out the dollar values and now customers r left in big grey zone! And 3.Audit ur unverified providers! Accountability is important! Also When providers are from other countries, what my lawyer explained is that it is very difficult to settle with them if anything goes wrong eventually! Like if someone steals ur IP? Etc! Fiverr can get better of it monitors and audits their providers/sellers. I spend good money and it was over my budget for my book- Mystical Maya. I still feel I will be working a lot at my end to do more editing and then move to publishing! And.. that’s that!!
Niru
United States
July 26, 2026
Hi Fiverr Support No Response After 90-Day Withdrawal Period
Hi Fiverr Support, my account was blocked on April 26, and I was told I'd receive a withdrawal link after 90 days (July 26). It's now past that date, and despite sending multiple support tickets, I've received no response. This is extremely frustrating. Can someone please help me access my funds? I hope Fiverr isn't withholding my money. Thank you.
Hannah
Nigeria
July 4, 2026
6 months, three broken promises, and an unexplained "fraud" accusation with zero evidence
I was an active seller on Fiverr for a full year with a clean record — no violations, real completed work. Then my account was disabled over vague "suspicious activity," with no details given, and $404 of my own earned income was frozen. Support told me to wait 90 days. When that ended, silence. I followed up and was told to wait another 60 days. I waited again — met with total silence across every channel for weeks. Eventually, in writing, Fiverr confirmed a firm resolution date: June 27, 2026. That date came and went with no response until I sent repeated follow-ups. When someone finally replied, they said my account was reopened for a 7-day withdrawal window. I tried to withdraw — it was blocked. Instead of fixing the error, Fiverr reversed its own decision entirely, now claiming the funds "cannot be returned due to confirmed fraudulent activity." No evidence was ever provided — no timestamps, no transaction details, nothing. The only "unusual" detail on my account is a single verified PayPal wallet with two email aliases, which is standard PayPal functionality, not fraud by any reasonable definition. I asked, in writing, multiple times, for the specific evidence and the policy supposedly violated. I never received a real answer — only scripted, templated responses that didn't address a single question I asked. One rep closed my ticket outright, and a supervisor confirmed there was "no new information or steps to offer," with no willingness to actually investigate or engage with what I'd presented. At this point, I don't see this as a support failure — I see it as a company refusing to take responsibility for its own written commitments, and using an unsubstantiated fraud accusation as a pretext to withhold money I legitimately earned. Six months of broken promises, followed by canned replies and zero real cooperation, is not customer support — it's stonewalling. I'd strongly caution anyone relying on Fiverr for real income: if they decide to freeze your account, be prepared for this.
Nguyen Quoc Tuan
Thailand
July 1, 2026
What a scam
What a scam. All fake reviews it's so upsetting to spend £140 and have nothing to show for it.
Catherine Jones
United Kingdom
June 3, 2026
Very bad reviewers.
Very bad reviewers. I'd gone through 7 times to remodify just my title of my services. Just a normal 'provide professional video editing with ai production workflow' and it's removed. Beyond my comprehension of just a simple thing can be so strict. Not worth to be in this platform.
trash.
Malaysia
June 2, 2026
Thieves that ran away with my money…
Thieves that ran away with my money when I asked them for a refund, poor customer service that pass the parcel to different workers that are totally inept at their jobs. don’t even bother using these crooks
Love Mastermind
United Kingdom
June 2, 2026
7 days have passed and still no response from customer support
7 days have passed and still no response from customer support. I am unable to verify my account as the email is not coming through. Ethan from customer support answered my support ticket asking for information which I provided straight away. It has now been 7 days without any follow-up. Issue unresolved and customer support is silent. Completely unhelpful and with kind of delay between messages with support it is not a viable option freelancers.
Phil
United Kingdom
June 2, 2026
Incessant requests for review
Incessant requests for review, in spite of opting out of marketing emails. The product provided by the freelancer was good, but the format and system (not permitting direct contact or emails to the freelancer) reeks of mistrust and reflects poor emphasis on service.
Robert Laubmeier
United States
June 1, 2026
Paid for nothing, cannot reach human support.
I paid for a product that was to be delivered in 5 to 7 days, we are 34 days into this mess and Fiverr is refusing to communicate past the automated AI responses. The seller does NOT speak English and has no idea what I need, and this person is about to get $310 from me without ever completing a single thing we have been discussing for more than a month. This site has become a SCAMMERS PARADISE.
Brandon Migliorisi
United States
June 1, 2026
Fiverr is 100% best Experience for me
Fiverr is 100% best Experience for me I wanted a series of project done, My app tested, My Business registered and My social media brand grown, it was a steady experience, and I learn a step by step guide, the Seller @peggy_alexx was so detailed in his approach and outstanding in result. App approved, Business registered and social media is growing Thanks Fiverr for this opportunity
Franziska Durr
Nigeria
May 28, 2026
Platform is good but the value seller…
Platform is good but the value seller get is very low 20% is taken from them plus currency conversion cost if applicable. Very bad for medium to low level sellers
Shubham Patil
India
May 28, 2026
I have been a seller on Fiverr with an…
I have been a seller on Fiverr with an active account and $280 in cleared earnings that I cannot withdraw. My support ticket #14541920 was submitted 3 days ago and I have received zero response despite their 72 hour promise. My withdrawals are disabled with no proper notification ever sent to me about any restriction. I have worked hard for these earnings and Fiverr is blocking me from accessing my own money with no explanation or support response. If I was able to withdraw my earnings I would give Fiverr a 5 star review because I enjoyed working on the platform. Ticket number: #14541920, I expect a response within 24 hours or I will be escalating this further.
Adsmarketplace
Nigeria
May 28, 2026
Automated system bans new buyers for sending a standard brief
I opened an account to hire a logo designer. My first message included a placeholder domain for context and a clear disclaimer that we make entertainment games, not gambling. Fiverr's automated system instantly issued a permanent suspension. They refuse to tell me exactly which rule I breached. I have thoroughly checked their Terms of Service and Community Standards, and I have not violated a single one. Their system completely stripped the context of the message and auto-banned a legitimate corporate buyer trying to spend money. The designer is actively trying to reply to me, but Fiverr has locked me out. A frustrating and broken onboarding experience. I’d recommend avoiding the platform as it’s administered by bots and/or people who think like bots.
Dan R
United Kingdom
May 28, 2026
I had a very disappointing experience…
I had a very disappointing experience with Fiverr support regarding a phone verification issue. Every response from support took around 5+ days, making the process extremely frustrating, and even after multiple follow-ups there was still no proper solution provided. What concerns me most is how a personal phone number can apparently get linked to another account without stronger verification checks. Instead of offering a faster verification method, support continued asking for old email addresses while the issue remained unresolved. For a platform as large as Fiverr, I expected much better customer support and account security handling.
Turbo Tech
India
May 28, 2026
Fiverr zit vol met pakistaanse…
Fiverr zit vol met pakistaanse prutsers... Niemand weet wat die doet. En de kwaliteit is dramatisch slecht. Ze begrijpen niet wat je vraagt en leveren troep op. 4X een opdracht gegeven aan 4 verschillende mensen en ook de reviews goed nagelopen, maar ze verkopen je onzin en het geld krijg je niet terug... Klantenservice werkt trouwens ook niet.
Frank
Netherlands
May 27, 2026
Unlawful withholding of funds after 90 days. Ticket #13937338 / #13981910
My account "inverty" was permanently suspended, and the mandatory 90-day waiting period ended on April 30, 2026. Exactly 118 days have passed since the hold started on January 30, 2026. However, I never received the automated withdrawal link. I have been trying to contact Fiverr support for several days, but they are completely ignoring my emails. I am currently in Bangkok, Thailand (a fully supported region), so there are no compliance or territorial barriers. Fiverr is unlawfully withholding my earned money. I demand immediate manual assistance to release my funds to my PayPal
Станислав Ященко
Thailand
May 27, 2026
No support for sellers
Fiverr does not adequately protect its service providers in dispute situations. I experienced a case where a client clearly acted in bad faith, and despite providing evidence and reporting the issue, no meaningful action was taken. The responses from support were generic and did not reflect a proper review of the full conversation or context. As a result, I felt unsupported as a seller on the platform. I have escalated the matter to fraud-related channels, as the situation was not properly addressed.
basptiste seran
France
May 27, 2026
Best Customer Service Ever
Why I'm leaving this review is for one reason: Customer service. Although its a bit of a chore to find where to offer overall feedback with the Fiverr platform, once you start, they lead you through it very thoroughly and anonymously. I've never felt like my opinion mattered more with any other company, ever. I've used a lot of "freelancer" platforms and Fiverr is the best by far and after this experience I won't even consider using another.
howard rourke
United States
May 26, 2026
Zero star!!!
My experience with Fiverr has been one of the worst I’ve ever had with an online platform. I purchased a service through PayPal with a delivery date scheduled for April 12th. The service was never delivered within the agreed timeframe. Despite this, I remained patient and waited until May 17th before opening a dispute through PayPal. That’s when the real problem started. PayPal informed me that Fiverr had confirmed the service was successfully delivered. The issue is that I have screenshots, conversations, and evidence clearly proving the exact opposite: the service had been canceled and was never completed. After providing all the proof to PayPal, I was told to contact Fiverr directly. When contacting Fiverr, they simply pushed the responsibility back onto PayPal. In the end, nobody takes responsibility and the customer is left completely unsupported. Honestly, this has been the worst customer service experience I have ever dealt with. Poor communication, lack of transparency, and absolutely no real protection for paying customers. Based on my experience, I cannot recommend Fiverr to anyone.
Andrea
Italy
May 26, 2026
Horrible waste of time & money
Horrible waste of time & money I cannot post photos here -- but I left a 1-star review for my editor I hired, mind you, it was $379.00 USD. He outsourced the work to someone who didn't speak English, all AI-slop, and when I left the 1-star review, I came back to check 6-months later, and it showed "Your review was deleted by Customer Service". I didn't use any curse words or vulgarity. Just posted like how I am now. They lie and cheat and steal. DO NOT USE!
Jared Donaldson
United States
May 25, 2026
Servizio clienti inesistente
Servizio clienti inesistente! Sono stato truffato da un venditore e Fiverr che fa? Niente! Pessima piattaforma piena di disperati in cerca di truffare il malcapitato di turno ed il tutto condito dalla complicità dei Fiverr che non solo non li butta fuori dalla piattaforma ma addirittura li protegge!......
massimo bassi
Italy
May 25, 2026
Flawless 5-Star Seller (400+ Orders) Deactivated by Bots with Zero Appeal
I built one of the largest data analytics portfolios on Fiverr, successfully completing over 400 projects with a flawless 5-star rating. My commitment to client satisfaction was absolute—I even offered full refunds to guarantee a perfect experience. Despite years of dedication, Fiverr permanently closed my account over an obscure rule I was entirely unaware of, denying me any opportunity to appeal. It is incredibly disheartening to see years of hard work and unblemished service erased without warning or recourse.
John Samy
Egypt
May 24, 2026
WORST experience ever
Fiverr has to be the website on wich I have had the stupidest experience of my life. You sign up, takes ages, then create a Gig, takes ages, give all your info, ect... Once it is up, you get 50 spam messages per minute asking you to click a link. And then out of the blue you get banned withouth a specified reason, while these scam accounts are still out there spamming people to scam them. This is my second account, got banned on both, checked their terms and coudn't find a reason that fit my account. Absolute nonsense of a GUI, everything is hidden. AVOID AT ALL COSTS THIS WEBSITE PLEASE.
Sad Jseh
France
May 23, 2026
All around terrible
I'm a long term seller on Fiverr. While I appreciate the platform it gives small freelancers like myself, everything else is atrocious. I have had several issues that required contacting customer support. There is no way to access that on the website itself (at least that I know of). You only have the "help center" which is basically just an FAQ. After digging around I found their support email address. For 3 out of 4 issues I had I got a response that was very obviously made by AI which boiled down to "we're sorry you feel that way". The last time the email didn't even get through to them because their customer support servers couldn't be reached. In addition to that the cut they take off your revenue is pretty predatory. On the surface it's a 80/20 cut, which doesn't sound that bad, but they also charge you for withdrawing your revenue. And the worst part, IF SOMEONE TIPS YOU OUT OF THE GOODNESS OF THEIR HEART THEY TAKE A CUT FROM THAT TOO. If you're a seller, Fiverr offers a big pool of potential customers, which I understand is a big selling point. But if you're a buyer, please stay far far away.
Blue Voices
Netherlands
May 21, 2026
Don’t ever use this platform for your SEO
I have been using Fiver for many years and I’ve seen the decline of the quality of freelancer on the platform. However, recently I had an awful experience of a freelancer who contacted me outside of fiver (against their policy) to start working on our seo and hosting. It soon transpired that the freelancer moved our server into his own name then presumed to lock us out of our site. The next 48 hours we were held to ransom in threat they would delete the site and all back ups. After having 2 days of this hell we managed to find an old back up and restore the site on a different server. I reached out to Fiver and was simply disgusted with how they treated the situation. Essentially they wouldn’t believe it was the same freelancer from their platform. I sent screeenshots of the WhatsApp conversations where he mentions “sir you contacted me on fiver asking me to reply to your WhatsApp.” I mean what other proof do they needs it’s the same person 🤦♂️ The support were really poor in dealing with the situation and I only reported it to stop people having the same experience. Fiverr clearly so my thinks about revenue rather than the duty of care of users. As a user of 5 years I will no longer be using this platform and will advocate to others to never buy from Fiverr. Please consider other options as if things go bad they will do nothing and scam freelancers continue to exist on their platform.
James Ison
United Kingdom
May 20, 2026
Fiver failed to take simple ethical action
A seller (from pakistan) i had discussed project with, during the privy and privately discussed custom requirements of my project, the seller posted my project up as advertisement or gig he offers as service. Basically he took my custom project and offered the same built for others and posted it on his portfolio. That would be unethical, unprofessional, and inappropriate of the seller. Expectedly I then lodge complaint with Fiver. Unfortunately the fiver team took no action and did not reply on the issue. They gave a standard answer of looking into it, and then closed the ticket. Fiver could have easily responded to remove the gig. Instead it seems having more gigs is good business for Fiver.
customer
Malaysia
May 20, 2026
Fiverr is currently holding my money without my consent.
In February 2026 I paid €608.15 for a Fiverr order. Immediately after payment, I was suddenly locked out of my Fiverr account due not being able to go through phone 2FA. I contacted Fiverr support multiple times asking for help regaining access OR cancelling/refunding the order because I literally could not access the account or the paid service. After weeks (5), Fiverr restored access to my account. Meanwhile, because I had no access to the order or support resolution, a bank dispute was opened. Once I regained access, I CANCELLED the dispute myself and informed Fiverr that the funds remain with the merchant (Fiverr), confirmed by Revolut. Revolut officially confirmed: the chargeback was cancelled, Fiverr kept the settlement funds, no refund was issued to me. I also received an official Fiverr CREDIT INVOICE for the exact amount (€608.15), which indicates the order was credited/cancelled. Now Fiverr support claims: “the funds were released to the freelancer as part of the dispute outcome.” This statement appears inconsistent with: the cancelled order, the credit invoice, and Revolut’s written confirmation that the funds remain with Fiverr. Also i haven't received any screenshot confirming that. On the other hand the freelancer shared his screenshot with me as a proof the order has been cancelled. Screenshot attached. So currently: the freelancer allegedly did not receive payment, the order was cancelled, the dispute was cancelled, Fiverr has the funds, and I still do not have my money back. For months I have been going in circles between support messages without a proper explanation of where the money actually is. Fiverr is currently holding my money without my consent. The order was cancelled and the freelancer did not receive payment, yet the funds were still not returned to me as the customer.
ULA ANASTAZJA POSTEK
Poland
May 20, 2026
Fiverr SEO team is promoting some gigs…
Fiverr SEO team is promoting some gigs unfairly. All good seller should get fair chance in Fiverr SEO articles. I lost my ranking. No income. Now, I have switched to my own website.
Habibur Rahman
Bangladesh
May 20, 2026
Verarschen ihre eigenen Verkäufer
Betrüger!! Verarschen ihre Verkäufer. Man müsste die Plattform über die Eu Anzeigen. Kann das mal einer fertigmachen? Verstoßen gegen Transparentsgesetze und wollen ihren Score nicht offen zeigen. Im Grunde wird hier nur noch abkassiert. Werde hier nur noch an Fiverr vorbeiarbeiten und die Plattform für Akquise nutzen aber NIEMALS auch nur einen Auftrag hier abschließen. Geldverschwendung. Die Scores verbessern sich nicht und vom Support wird man nur weitergerewicht in einer Schleife bis man irgendwann keine Lust hat jedem Botmitarbeiter alles zu erklären. Würde mich nicht wundern, wenn da noch mehr Gesetzeverstöße wären.
Stefan J.
Germany
May 19, 2026
DELIVERY OF PRODUCT NOT RECEIVED
when a freelancer does NOT deliver the proper files (the Vector files) and you've just paid $144 and now you can't them printed - you are hooped. The person who did the job is gone - and sadly, the customer support team at Fiverr is NIL. They will NOT respond. This company is brutal. They literally ignore you after you've paid. I would NEVER recommend this company.
Cheryl Lynn
Canada
May 19, 2026
Ich bin seit 7 Jahre Freelancer auf…
Ich bin seit 7 Jahre Freelancer auf Fiverr und bin von tag zu tag entäuschter. Die gebühren werden immer höher! ich gebe teilweise schon 25% von meinem Einkommen ab mit Auszahlungsgebühren ( ES IST MEIN ERWIRTSCHAFTETES GELD!!! UND ICH SOLL FÜR ALLES BEZAHLEN... ) Aber heute kam der Hammer, hatte mehrere tausend € in meinem Earnings liegen, gucke morgens in die Fiverr app und mein Geld war weg???? Keine auszahlungshistory etc einfach gelöscht... das war es jetzt für mich. ich finde es sehr schade das es so enden muss, den account aufzubauen war mein lebenswerk hunderte Bewertungen, tägliche aufträge. So wie es aussieht bin ich jetzt Arbeitslos... Danke Fiverr!
Affiliate Master
Germany
May 18, 2026
Unprofessional Customer Service
Hello, I was a very active buyer on Fiverr and has had a standing balance from previous cancellations. 4days ago I asked for a refund, one guy from the customer service named "Mark" has handled my case, he was responsive for 2 days then disappeared! The issue hasn't been solved yet, however, they closed the case! I escalated the case, until this very moment I haven't got any response. I wouldn't use Fiverr again. The reference ID#: 14515777
Zack Miller
GE
May 18, 2026
Worst experience
Worst experience . They have recruited fraud freelancers . Without starting a task he marked it as completed . And once marked as completed you can’t get a refund . It’s been more then 10 days fiver support not coming back . There is no way to contact them only create tickets where no one replies
Chaudhary Suneel
United Kingdom
May 18, 2026
This is a follow up
This is a follow up. Today, after not hearing from the freelancer, and lack of customer service and only a feedback form I thought how do I recover my investment forget about the emotional ups and downs this being my first ebook. So, I thought, this looks like a scam. You submit a project and freelance ruins it and actually tells you that they'll fix it and goes missing in action and there is justice for me here. I called my visa and disputed the charge. This may be something we all could do to claim our rights to quality products.
dk
United States
May 17, 2026
Great help from Sabacca (Fiverr.com)…
Great help from Sabacca (Fiverr.com) only take 20-30 minutes filling self assessment definitely use service again next year. Highly recommend many thanks 🙏 😊
Nartaya Roche
United Kingdom
May 17, 2026
Great UGC creators!
I needed a UGC content and found Arbel, she was great. we use her now for many more ads
shiri hellmann
Israel
May 17, 2026
Værste platform man kan vælge
Værste platform man kan vælge. Hold jer langt langt væk. De er griske og forvent ingen hjælp eller anden support hvis der opstår et problem. Derimod er de vældig glade for at tage sig godt betalt.
Maria Holm Petersen
Denmark
May 16, 2026
Really disappointing experience with…
Really disappointing experience with their communication. I visited their webpage and another site on the same day, and after making a purchase I got confused and thought the charge came from the other site. I disputed it, but realized the same day it was actually their pending transaction — so I contacted my bank right away to cancel the dispute. Everything should have been fine from there, but it wasn't. They blocked me and never delivered the service I paid for, even after the dispute was cancelled and the full payment went back to them. Once they received the refund, they went completely silent — stopped responding to my emails and never fulfilled the order. Really bad way to handle a situation that could have easily been resolved with just a little communication.
Emma
United States
May 16, 2026
Run away from this platform!
Well, i was a user for quite some years, but it seems they allow any kind of seller in the platform. Also neither do they refund you for the useless stuff they deliver, neither do they allow to add a review of the user after some days, so they don't really care about the users, run away from this platform!
Carlos Teixeira
Portugal
May 16, 2026
I've been a Fiverr Seller Plus…
I've been a Fiverr Seller Plus subscriber and have always paid my subscription monthly without any issues. Recently, I was shocked to see a $225 hold placed on my account despite not having any outstanding balance, overdraft, or unpaid fees with Fiverr. As far as I understand, if any charge should apply, it should only be the regular monthly subscription fee for my current cycle (May 10 – June 10), not a large unexpected amount. I never agreed to a yearly plan, and if this is related to an automatic annual charge or upgrade, it should be made clearer before placing such holds on a seller's account. I've already opened a support ticket and hope Fiverr reviews this issue quickly because this amount is not affordable for me at the moment. As a long-time user, unexpected billing situations like this can be stressful and disappointing. I hope Fiverr support can resolve this soon and improve communication around subscription charges to avoid similar situations for other sellers. Here is the ticket i open with support #14514107
E-commerce Ibrah Agency
Nigeria
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