Absolute Abzocke

Absolute Abzocke – Finger weg! Meine Erfahrung mit Creative Fabrica ist extrem negativ. Das Abonnementssystem ist irreführend und unfair. Selbst nach einer Kündigung wird das Abo sofort wieder aktiviert, wenn man innerhalb des laufenden Jahres etwas herunterlädt. Zusätzlich wird man durch aggressive Werbebanner so stark bombardiert, dass man leicht versehentlich Abos abschließt, die nicht rückgängig gemacht werden können. Ich wurde sogar zweimal für ein Jahresabo mit je 55,93 € belastet, und eine Rückerstattung wurde mir verweigert. Ich habe ein Abo abgeschlossen, das ich nicht einmal wollte, allein weil die Werbung und Banner so platziert sind, dass man unbeabsichtigt darauf klickt. Das ist eine absolute Frechheit und grenzt an Betrug. Ich kann Creative Fabrica unter diesen Umständen niemandem empfehlen.

you click free trail but they charge…

you click free trail but they charge you right away. shady practice Update after company reply: I appreciate your fast reply and refund!! though it does not change how I think about this business model. I signed up for what is presented as a free trial. At the final step, after entering payment details, there is a button that appears to offer points/credits (wording like “get your points”). Clicking this button silently switches the account to a paid plan, without a clear warning that the free trial is being skipped and that a charge will occur immediately. There was no explicit confirmation screen, no clear “you will now be charged” message, and no obvious indication that this action converts the account from free to paid. Additionally, cancelling the subscription is not straightforward. I searched for a long time and could not find a clear, accessible cancellation button. This is not how transparent subscription services normally operate. In my opinion, this is a misleading and user-hostile design. Even if technically covered in fine print, the flow relies on confusion rather than informed consent. I have never experienced this with other reputable services. I stand by my assessment that this is a shady business practice, and I would advise others to be very careful when signing up. Please correct me if I overlooked something as I don‘t want to go through the process again to check in detail! I use many subscription models but never before opted for a paid subscription without noticing and never had such a hard time to find out how to cancel a subscription. Heaving to write an complaint email to cancel is not userfriendly at all.

Automated responses and scam subscriptions

They only respond with automated responses. They have a subscription activating process for 24 hours where you cannot cancel the subscription and it’s ridiculous especially with stating that you can cancel any time. I haven’t gotten any actual help from them. They have me down for 2 of the same subscription so i would be charged twice. I want my subscriptions cancelled and I want to delete my account afterward. Far too difficult to cancel.

Je note 3 étoiles

Je note 4 étoiles car le site regorge de fichiers pour toutes sortes de créations vraiment intéressantes ! En revanche, le système d'essai gratuit n'est pas net. Je me suis fait retirer 3x 56,40 € : une fois pour l'abonnement Studio All, une autre fois pour un prolongement de cet abonnement et une dernière pour le Studio AI. J'ai donc contacté le service client pour obtenir un remboursement suite à une erreur de manipulation de ma part qui a donné lieu à des abonnements en chaîne. (Remboursement effectué rapidement) Mais il est vrai que le système d'essai gratuit n'est pas abouti et pas assez clair ; il faudrait peut-être remédier à cela. En revanche, leur service client est rapide, efficace et compréhensible.

Creative fabrica 9 days into free trial have taken the subscription!!!!!

As like a lot of others I had started a 30 day free trial on the 2nd of January , yesterday they billed my bank account , took the annual subscription fee without authorisation from myself to do so as I was only 9 days into my free trial and had not reached the download limit , I have contacted them via there only means , a bot, and was prompted to fill in a ticket with my issue which i completed asking for a full refund , I will be contacting my bank to initiate a charge back if this company do not respond and refund , disgusting blatant abuse of a customer’s trust in my opinion

Appreciation

I am really glad to writing these words to creative fabrica team. They are working greatly. And thanks to customer service.

They charged me 56€ for a year minutes…

They charged me 56€ for a year minutes after i started my free trial for a month. AI chatbot keeps replying and i want to talk to a real person before taking legal action. Will gladly give a good review or delete this one if i get a refund and my billing information and account is completely deleted of their system.

Great product

Great product, perfect assistance.

Don't fall for the 30 day trial con …

Signed up for a free 30 day trial but within the first hour my bank account stated they had a pending payment of £56 to be taken out of my account. I've contacted the bank and they have blocked them from taking anymore money out and once the pending transaction has gone through they will claim the money back off them, other reviews comfirm they do this often. DO NOT TRUST THEM.

I want sell t-suart digian

Pas op waar je klikt, voor je het weet zit je vast aan een abonnement.

Op de site staan overal linkjes voor abonnementen die je, voor je het weet, aangeklikt hebt. Ineens staat boven de download button een balkje in dezelfde kleur om je abonnement te verlengen, die na een hoop geklaag naar beneden verplaatst is. Een moment van onoplettendheid en je hebt weer voor een jaar verlengd. Ik heb dit op verschillende manieren al meerdere keren gehad en zie op Facebook tig mensen die een ongewilde verlenging af hebben gesloten :( Ik wilde een free trial, maar had ineens een betaald abonnement. Ik probeer al een maand een abonnement wat ik niet wil ongedaan te maken. Maar dat schijnt op een of andere manier onmogelijk te zijn. Ik word er een beetje moedeloos van.

My experience

I had a really great experience with the support team. They were extremely fast and immediately understood the issue and how to resolve it.

Scam alert

Scam alert! Do not give them a credit card number or your PayPal for a free trial. They will charge your card immediately with no explanation as to why. They will not respond to emails. They also I assume lie to PayPal if you set up a dispute. I'll be doing a charge back with my credit card now. If you do a quick Google you'll see many people who have had the same experience. I'm disappointed that PayPal allows them.

Unauthorized charge and fraud claim

Today I noticed a charge of €57.34 made via Apple Pay for a Studio AI annual subscription on creativefabrica.com. I want to clearly state that I never signed up, never created an account, and never agreed to any subscription on your website. I did not provide my card or bank details to CreativeFabrica, nor did I authorize any payment. I understand that confirmation emails may have been sent, however none of those emails were opened. Emails that are unopened or automatically filtered as spam cannot be considered consent under any circumstances. I did not click, approve, or confirm anything. This charge was made without my knowledge or permission. From my point of view, this is an unauthorized transaction and a misuse of my personal and payment information. I also cannot cancel this subscription myself because: • I do not have an account • I cannot log in • There is no way for me to manage or stop a subscription I never created I am requesting the following actions immediately: • Immediate cancellation of this subscription • A full refund of €57.34 • Complete deletion of all my personal data from your systems, in line with GDPR regulations • Written confirmation that the subscription is canceled, my data has been deleted, and no further charges will occur Please note that my personal data has been used without my consent. If this issue is not resolved promptly, I will proceed with: • A chargeback and fraud report through Apple Pay and my bank • Filing complaints with consumer protection authorities • Submitting a GDPR data protection complaint • Taking legal action if necessary I expect this matter to be handled urgently.

Loved their products

I love Creative Fabrica! Their products are high quality and super easy to download and use. Everything is well organized, and it makes creating projects fast and enjoyable. Highly recommend for anyone who loves crafting or design.

Terrible

Terrible, terrible webiste. Scammy and just not useful. Used my free trial and in ten minutes they already tried to take £60 out of my account. Also dodge they make you wait 24 hours to cancel your subscription. Just do no trust and use anyone else. Terrible experience

I signed up for a free trial that said…

I signed up for a free trial that said I wouldn't be charged until after 30 days, and then it would go into a monthly fee. After I finished signing up I clicked a button that said "redeem points" and all of a sudden they had taken $47 out of my account to be charged yearly. There was NOTHING on the screen that suggested that button was a $47 yearly subscription. This site is a scam.

Signed up for ‘Free Trial’

Signed up for ‘Free Trial’, this included 30 days free and 10 downloads. I downloaded 2 items 20 minutes after signing up for the free trail and was immediately charged the full annual price. Very poor communication and refused to issue a refund without explanation. No comment on their service but their commercial practices and support are a disgrace.

I am trying to get into my account

I am trying to get into my account. It is shows that I have an account number, however it is saying that I have no subscription and it wants me to do the free trial for 30 days when I try to download something. I show my subscription doesn't end until the end to February. Can you please help me out. It doesnt even show where I have paid previously for the last couple years.

Disappointed in new "Studio AI" charges for long-term subscribersI am writing to express my extreme…

I am writing to express my extreme disappointment regarding the recent changes to Creative Fabrica's subscription model. I have been a loyal user and have a current subscription that is active through October 2030. When I originally committed to this long-term subscription, I was under the impression that the design tools on the site were included as part of the "All Access" experience. However, I am now being asked to sign up for a separate "Studio AI" subscription and use a "coin" system to access tools that were previously part of my workflow. It feels like a "bait and switch" to pay for a subscription years in advance only to have the company move essential tools behind a second paywall. While the marketplace library is still accessible, excluding the Studio features from my existing plan significantly diminishes the value of the subscription I already paid for. I hope Creative Fabrica will reconsider how they treat their long-term members and grandfather in those of us who supported the platform before these "Studio" tools were separated into a paid tier.