They tried to Take55€ from me But The…
They tried to Take55€ from me But The Kind supporter helped me to candel it. Not even my bank could do it Thank you
Maurice Plehn
Germany
Showing 25 of 411 reviews
They answered very quick and polite
a k
United States
Disgrace
Disgrace ,I just started my 30 days free trial yesterday and today they took £56.40 from my bank account ,absolutely fuming
Marios kyriakidis
United Kingdom
great post sale service
Surabhi Script
India
Excellent support
Excellent support. Very helpful and responded quickly to every message. Solved my issue fast and made the whole process easy. Really appreciate the help.
Saleh ALHAMMADI
United Arab Emirates
I highly recommend Creative Fabrica
The team were super helpful, very professional, and sorted my issue out in record time. I am exceptionally impressed and very grateful that Creative Fabrica is a reputable company willing to support and help their customers. Well done team!!! I highly recommend this business.
Stephanie Ryan
Australia
Quick feed back
Quick feed back, addressed my issues and solved them in no time, fair play.
Brennan Tairua
New Zealand
Scammers!!!!!!
Scammers!!!!!!! Don't apply for free trail ,they will charge you 47euro
REDOUANE MOUDCHI
Japan
They took care of the problem extremely…
They took care of the problem extremely fast without any back and forth
Preston
United States
the most responsive company i have ever…
the most responsive company i have ever seen in a Sunday they treated my problem in exactly 10 minutes
Gabriel Henrion Henrion_G
Switzerland
I had a great experience with Creative…
I had a great experience with Creative Fabrica. Their customer support was very nice, responsive, and helpful in resolving my issue quickly. I really appreciate the professional and friendly service.
Shiraz Darwiche
Germany
Dark patterns on subscription
They use dark patterns to make you subscribe and makes very Hard to cancel the subscription, definitively a scam
Corran DZX
Argentina
Great customer service.
Great customer service. Had an issue, was sorted within 10 minutes. Great company to deal with.
Craig Duggan
Ireland
Highly recommended!
Highly recommended!
Ivan Jakovljević
RS
This company engages in shady business…
This company engages in shady business practices. They design their website to trick people into renewing their yearly membership fees. I am relatively tech savvy and can spot their BS but this time they had a pop up which was new that I x'd out of and I still got billed. I was on their site for max 5 minutes and for that I got billed $47 when I already paid for my membership in February. I am in a Facebook group where people talk about this happening ALL the time. It obviously benefits them financially or they wouldn't be doing it but its just gross because I bet a lot of people have no idea they are being billed over and over again if they manage to click on the wrong thing.
Annie W
Canada
Great customer service
Great customer service. They got back to me quick and helped
Angel
United States
Great support
Takes great care of customers
Manav Bhatara
United Kingdom
Creative Fabrica is fantastic
Creative Fabrica is fantastic! They have a huge variety of high quality designs and fonts that make creative projects so much easier and fun. The platform is user friendly, and downloads are quick and reliable. On top of that, their customer service is excellent-fast, helpful, and friendly whenever I needed assistance. Highly recommend Creative Fabrica for designers, crafters, and anyone who loves creative resources!
Mandy
United States
Charged Repeatedly for trying to close pop ups. Lots of AI slop
Lots of AI slop. If you are looking for a mockup there will be 1000s of images that you have to search through, most not accurately representing what they should be. Graphics often are of poor quality without backgrounds cleanly removed. Charged every time you try to click the pop up closed, so you have to keep putting in for refunds. Even adjusting your browser doesn't help, the popups continue. Makes it the most annoying experience.
D L
United States
Great experience
Great experience! I contacted them today and they answered the same and resolve my concern Thank you!
Montserrat Cervantes
United States
Super site
Super site, beaucoup de ressouces pour tous les genres de projets. Team à l'écoute Je recommande.
Emma
France
Unexpected Charge After Free Trial – Refunded After Contacting Support
was charged £56.40 via PayPal for the AI Studio yearly plan after activating a free trial. According to the support team, the upgrade to the paid subscription happened by clicking a promotional banner. I did not intentionally subscribe, so the charge came as a surprise. After contacting customer support, they reviewed the account, cancelled the subscription immediately, and issued a refund as an exception to their cancellation policy. They confirmed the refund should arrive within 5–7 working days, and that I will not be charged again. I appreciate that the issue was resolved, but I think the trial-to-paid upgrade process could be clearer so users do not accidentally subscribe. If you are using the free trial, be careful when clicking promotional links, as this may activate a paid plan.
Surriya Nadeem
United Kingdom
I have always found that Creative…
I have always found that Creative Fabrica Support is excellent. Top Marks! They respond quickly and always sort the problem with the same speed! Brilliant and thank you.
Mr Michael Lidbetter
United Kingdom
Ótimo Atendimento
Tem várias opções de criação e orientações com IA, o que torna as criações mais fáceis e assertivas. Infelizmente o valor do serviço é caro no Brasil, mas tive rápido suporte para cancelamento quando necessário.
Alessandra Ornellas
Brazil
I am very satisfied with cerative fabrica
I am very satisfied with cerativ fabrica, there are a lot of ideas there. Somehow, my annual payment went through twice and after writing to support they answered me very quickly. They were helpful and quick. They fixed everything, returned the money immediately so I am very satisfied. Thank you very much
Andea Müllerová
Czech Republic