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VSDoll Reviews

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5
Oct2025
3
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Monthly average ratings based on 87 reviews

Showing 50 of 87 reviews

Average rating:
3.8
September 13, 2026
Trustpilot

This company is amazing and very… trustworthy

This company is amazing and very responsive and accurate their website vs doll has one of the best most beautiful realistic superb anime sex dolls I’ve seen on any other sex doll site theirs is no.1 the best I’m amazed how magnificent they craft and create those anime dolls with perfect bodies and they come with the full package as well meaning they come with all three private parts and realistic skin and silicone head I will buy a anime sex doll on their site soon and maybe I’ll make a collection of different anime sex dolls in the future totally recommend this site to others.

Alfredo Abreu
United States
September 8, 2026
Trustpilot

Excellent experience

My experience was great. when i was sent the first picture i noticed a difference to what i thought i ordered. when I notified them and asked if anything could be done they responded quickly and had a new one produced that was closer to what I had ordered.

TG
Canada
August 31, 2026
Trustpilot

I bought two dolls from another company…

I bought two dolls from another company but ended up with four because both times they sent the wrong doll , (i collect Anime Dolls not sex dolls ) VSDOLLS was a pleasure to deal with .There was a hick up in the factory but pre delivery photos sent to me caught the problem and the issue was fixed with out a problem .(i bought a made to order )Doll delivered its fantastic wish i had started buying with VSDOLLS but with five im done .thank you very much VSDOLLS

Ian Hatton
Australia
August 30, 2026
Trustpilot

Very fast and reliable customer service.

Kingjouger
Switzerland
August 14, 2026
Trustpilot

Was looking for a certain doll that was…

Was looking for a certain doll that was no longer available. I was assited going though there inventory and showing me other dolls similar to the one I was initially looking for Thank you again cant wait to purchase her

Amaan Popatia
Canada
July 30, 2026
Trustpilot

I’m going to give them 2stars at the…

I’m going to give them 2stars at the moment, I placed order on and was sent image of the doll sitting down I asked if other images, They sent a few more standing and a very short 3 second video, the order was shipped out and left port on the 2nd August, So far the tracking keeps changing for being in a container ship to close to port then back in a container ect, went on web chat and all I keep getting is the same information I can see on the tracking, No date of arrival or when I’m expected to get what I ordered, web chat is unless, never reply and keep repeating themselves, I honestly do think I’ll get the doll and I’ve been scammed, Seems they don’t care and just want your money, if I don’t get it soon I’ll have to contact my bank for them to do a charge back, I’ve taken screen shots off all the chats and emails ready, honestly they don’t seem to care, they just feed you rubbish every time you talk to them, my order is 30079 not that makes a difference, I’m not expecting my order anyway

Buzz Finch
United Kingdom
July 26, 2026
Trustpilot

good customer service

I had to leave a review especially because I saw someone called this a scam. It is certainly not a scam. That was probably left by some religious extremist that is just against the product that they sell (while probably doing much worse themselves). They actually have some of the best customer service that I've ever seen and far out-price competitors. I can't give them 5 stars though because it often isn't completely clear that the products don't come with the clothing that it shows. You usually have to pay extra to get that if you can get it at all. It's generally random cheap clothing. That is my only complaint though and it isn't actually hidden, you just need to read everything. It's also kind of good because they are so customizable.

Marshall LaFleur
Canada
July 17, 2026
Trustpilot

So I placed an order on the 17th July…

So I placed an order on the 17th July and I’ve had so many lies, I’ve asked if factory images and I’ve been sent several different versions none that look at all like the web images, They keep pushing away when I chat with them, I think I’ve been scammed

Woody Finch
United Kingdom
July 10, 2026
Trustpilot

Very helpful customer support 👍 and im…

Very helpful customer support 👍 and im just waiting for it to arrive great section

현희 장
United States
June 6, 2026
Trustpilot

Fraudulant company

I cannot begin to describe how fraudulent this company is. First of all, they claim they have warehouses in Canada, USA and Australia, this is the first lie, they have nothing outside of China. Then, you go to their website and ALL the products are fake, they belong to other companies. Anything you see they don’t have, never had and will never be able to deliver. What they will deliver is an ugly very low-quality product they manufacture themselves. What they advertise on their website belongs to other manufacturers, this is the bait for the client. By accident I discovered that the very next day I placed my order, of course I was so upset and asked for my money back, and then the fraud continued and they wanted to steal my money because, obviously, this is what they are up to. I insisted on getting my money back in full and I was so naïve that I believed that by paying through PayPal will give me protection, I was so wrong. PayPal is a joke, I was under a false feeling of safety believing I am protected against fraud if I pay by PayPal. As a matter of fact, PayPal helps the fraudster. Those thieves played the system in PayPal and of course the “resolution center” is just untrained, unqualified hires who don’t understand anything, didn’t read any document I submitted including emails that the seller admits that they never had the product I ordered in stock. This is a side note so nobody will feel safe paying by PayPal and fall for those fraudsters. I wish I could post about those people everywhere so nobody, especially first-time buyers like me, will fall for them. They are registered here under a different name also: VSDOLLS.COM their rating is 1.8 at this point, they are so crooks that they change their name all the time By the way, all those positive reviews are paid for by the company. I am 100% sure that nobody will say anything good about the horrible product they are selling, this is why they post other companies products on their website. Quick update: I know the address of the company in China and I know few emails for the local government and state government as well. If you will need this info you can contact me

Emad Ramsey
Canada
May 14, 2026
Trustpilot

3 stars

3 stars. the first photo they sent of my doll looked nothing like the site. support helped me find a different one i liked better, but it's still not 100% perfect.

Chester Baynes
United States
April 30, 2026
Trustpilot

its fine for beginner

its fine for beginner. the doll does the job and the discreet packaging was appreciated. nothing fancy though.

Alex Mahoney
United States
April 26, 2026
Trustpilot

Honestly just an average experience

Honestly just an average experience. I expected more softness and better detail on the doll. Some parts feel a bit too rigid for my liking.

Liam Kabe
United States
April 6, 2026
Trustpilot

ALERT ALERT!!SCAMM SCAMM!!

ALERT ALERT!! SCAM SCAM!! Don't order any doll at vsdoll.net. They send you the wrong and cheaper doll thats look like horror movie Annabelle. When I email them about this scary cheap wrong doll, they give me lame ass excuses. And they don't wanna exchange the doll that I ordered with the cheaper and wrong doll. And also they don't wanna give my money back. Beware of this SCAMMERS. Also ChatGPT is warning people about this company. I ordered a new doll at xylover.com and there I get the right doll. So its best to order there your doll.

Mike van der Linden
Netherlands
March 18, 2026
Trustpilot

Misleading ad

I went on vsdoll's website and found an ebony doll I quite liked. The price was very good. I compared the doll to other websites (based on the pictures)and found the vsdoll offer to be very good. Vsdoll's ad was not quite informative as to the material, but on the pictures it said it was silicone and on other websites the doll was advertised as silicone. I ordered and paid. When they published the factory pictures, it was an entirely different doll. The body shape was different, the material was TPE and the head resembled nothing of an ebony, rather a latina. I complained, but they maintained their ad made it clear the doll was TPE. OK, the ad said the head was TPE, but it said nothing about the body. I asked for a head that looked like an African, and they sent me new picture of a head that was closer, but not quite. I understood I would not get a refund, so I asked them to ship the doll. The shipping was quick. Two days from China to Europe. Upon my request they also excluded the shipping cost for the customs clearance, which saved me a bit on VAT. But when I unwrapped the doll, it turned out they had only put makeup on the original head to make it look ebony! The doll itself is not that good. The holes are put so far in the front that doggy and cowgirl is impossible, only mish can be done. It may be the case for all their dolls, but for me, it added to the disappointment. The positive: They were quick to reply, shipping was quick and they helped me save on VAT. Good prices for TPE dolls. The negative: Misleading ad, just cheated when they "replaced" the head. If you want to buy from vsdoll, take a look their factory pictures to get an idea of the quality of their products. Most of their pictures in the ads are misleading. (I don't remember the exact date of purchase, I think it was March 26)

Don Pedro
Norway
March 12, 2026
Trustpilot

Best customer service i seen what an…

Best customer service i seen what an online purchase even better than Amazon and that's saying something

Sora Kitsune
United States
February 21, 2026
Trustpilot

Chinese Scammers

Don't order anything at VS Doll, they'll scam you. Ordered a Doll which was not even close looking to the photos, after they send me the fabric picture I refused the delivery. They probably send it anyways with a fake tracking ID or what ever. Did not get any package and and now they want me to send it back for a refund, but I've never received anything. DON'T order at VS Doll, make sure it's a certified dealer.

Yugene
Germany
January 31, 2026
Trustpilot

I had a lot of questions and customer…

I had a lot of questions and customer service was always able to get me the right answer and help me out with my order and after I got my doll. The doll is great, I love it so much.

Brent
United States
January 9, 2026
Trustpilot

They do not send you what you order!

They use bait and switch tactics. I purchased a 160CM doll from this company and they didn't send me the one ordered. They would not correct their error. Do NOT use this company.

Scott Kennedy
United States
December 27, 2025
Trustpilot

The product was very good quality and…

The product was very good quality and the customer service was very helpful and understanding. They were quick to answer questions and concerns I had with the product and shipping.

Billy Green
United States
December 11, 2025
Trustpilot

Mais à quel moment quelqu'un peut…

Mais à quel moment quelqu'un peut mettre 5 étoiles au SAV de cette entreprise ??! A part des personnes mandatées pour mettre des bons avis je vois pas. Contact par mail et tchat inexistant, jamais de réponse, et aucun numéro de téléphone. Pour ce genre d'achat pour moi ce n'est pas sérieux

chris
France
November 18, 2025
Trustpilot

DO NOT buy the auto vagina

DO NOT buy the auto vagina. ITS a sh*t design.. Lube squirts out the controller. The company sent a new one and said dont use too much lube. well if you dont it drys out then its worthless. Also they do not tell you if you get the auto vagina there is no anal hole. IF you buy the head with real hair there is no usable mouth, they dont tell you that either. DO NOT believe the comments on their website. I Posted my experience and they deleted it. also do NOT pay for moaning, it comes automatically with the auto vagina.

NOPE
United States
November 5, 2025
Trustpilot

The company is by far the best

The company is by far the best, because if you have a problem they'll sort it for you, and you never feel alone when you are on line as they are there 24/7 to help, well done vsdoll ,keep up the great work you do 😁

Pete Carey
United Kingdom
October 20, 2025
Trustpilot

service is always desired to get your problems taken out

service is always desired to get your problems solved with infinite patience...greets tocassandra ^^ you made my day ....hearts to you ^^

dolllover
Germany
October 13, 2025
Trustpilot

happy with this purchase!

Happy with this purchase! There was a funnyone, they found out that one feature hadn't actually paid for, but they decided to cover the cost themselves. By the way, my order was only $2000, but I still got almost all the extra features. I'm so thrilled!

Mary Kulik
United States
September 21, 2025
Trustpilot

The best Customer Service in the…

The best Customer Service in the industry 👌🏽👍🏽👏🏾. Lexy, Cassandra and company are available 24 hours and stand by to courteously assist. When problems arise they patiently see you through them to your satisfaction. Great quality TPE that is easy to maintain. The make-up is well-applied and lasts long. The dolls are a truly satisfying 😌👌🏽experience. I own two and have no complaints 😉. I highly recommend this company for any of your doll preferences.

Sean
United States
September 19, 2025
Trustpilot

I got scammed by this company

I got scammed by this company, they are ruthless. Never got 2 of the dolls I ordered. Paid over £2000. I hope this company gets shut down.

Raymond Henderson
United Kingdom
September 12, 2025
Trustpilot

Good place

Good place I recommend, good business

Malcolm
United States
September 11, 2025
Trustpilot

Cassandra was extremely professional…

Cassandra was extremely professional and informative about everything!! She's the best!

ALAN C MOORE
United States
July 28, 2025
Trustpilot

I bought Yakuri she is amazing

I bought Yakuri she is amazing. Had a few issues however the team was fast to help and correct problems. Great place to buy from

Yukluv
United States
July 14, 2025
Trustpilot

Attention

Attention, this is Chinese scam site, they use different names, all positive reviews are FAKE , they steal photos of products from reputable sites and then trying to sell you completely different cheaply made Chinese Frankenstein . Impossible to talk with them , they don’t have physical office , only settable with bank assistance. DO NOT TRUST WHAT THEY SHOW TO YOU !!!

Alexandr Fedorov
Canada
July 10, 2025
Trustpilot

If you don't need a swift delivery, would recommend.

Short and sweet review... Final delivery time of the product was a few weeks later than the original estimated 6-8 weeks, it took closer to 11. Product arrived in perfect condition exactly as it was advertised including my customised options. Customer service team member Cassandra was a great help in keeping me informed as to the reasons for delay.

William
United Kingdom
June 21, 2025
Trustpilot

very fast in shipping, i love my doll

very fast in shipping, arrived in Italy in a month. truly anonymous package. the courier thought it was a bookcase to assemble 😁. very kind in answering my continuous doubts. that was the goal. I was a little scared for the face.. but it's quite believable and easily modifiable

Cliente
Italy
June 9, 2025
Trustpilot

DANGEROUS

Worst shit ever Dagerus didn’t even use the Doll the metal stock out of the fingers and stabbed me DONT BUY THIS SHIT

Michael M
Denmark
April 24, 2025
Trustpilot

Excellent

Excellent. The doll was delivered by UPS, safe PayPal purchase, good discount. Buy what is ON STOCK, Ready to send, and it will get there. EXCELLENT!! Thank you. UPDATE: Although, remember, the dolls are fake... ""We want to clarify that VSDoll.net has no affiliation with WMDOLL. The items sold on their platform are not genuine WMDOLL products, and therefore, any purchases made through VSDoll will not include WMDOLL’s official anti-counterfeit verification codes. For the best quality and genuine products of WMDOLL, we recommend that you only shop through our authorized vendors. If you have any questions / need further assistance / have any concerns about product authenticity / require verification, please reach out to our official support team. We appreciate your vigilance and support. Thank you for your attention and understanding.""

Eric Gélinas
Canada
April 14, 2025
Trustpilot

I'LL BE BACK

I absolutely love my doll from Vsdoll.net. The support and help from them was totally amazing. This is my first doll and already can't wait to buy another doll from them. I just can't fault the quality of the Doll. Fast shipping and well packaged. For the price and the quality I definitely recommend using them. Absolutely fantastic product.

darrin stevens
Australia
April 11, 2025
Trustpilot

I want more promotion

Overall, everything's good with the doll. The price felt a bit high for me but I'd consider another if there was a good sale.

Spencer Rozonk
United Kingdom
March 26, 2025
Trustpilot

Happy with my purchase

There was some problem with the doll I bought. I sent an explanatory video and they have sent me a replacement doll. I am happy with the solution. I am very grateful to the VSDoll customer service department for your friendly and patient with me. Greetings

jose manuel r
Spain
February 28, 2025
Trustpilot

i ordered a doll it went very well they…love her

i ordered a doll it went very well they answered my? i asked and . did what they said they would do as its being shipped to me . they updated the tracking all the time as it moved closer to me :) i got it in like the 4 to 6 weeks time they said it would get to me . it took 6 weeks im on the east coast of the usa in atlanta Georgia . the doll is everything it said it would be :) very happy with felan love her very much :) thanks guys .

ron mosley
United States
February 26, 2025
Trustpilot

Mostly Fine

I got a Haley, which has long hair in the pictures. When they sent me the factory photo I brought up that it looks like she has short hair. I got an answer like: you just can't see it in the photo, they do what they're supposed to do. Arrived and, nope, it's short hair. There was a free upgrade to jelly breasts, and I said I wanted that. Arrived with normal. Not a big deal, but it says it's supposed to come with random clothes, I got a tiny blanket.

Nunya Beeswax
United States
February 21, 2025
Trustpilot

A customer service that is on its…

A customer service that is on its highest rate. Polite, helpful and quick with response, to support you with any kind of concerns and questions. That comforts that your interests is highly prioritise from them.

kund
Sweden
February 4, 2025
Trustpilot

Beware – Counterfeit Dolls & Fraudulent Practices!

I purchased a doll from VS Doll.net, expecting to receive the product shown in their listing. What I got was a cheap counterfeit that looked nothing like the advertised photos—wrong skin tone, different facial structure, poor-quality wig, and multiple defects. When I contacted them, they refused to make it right and offered only a pathetic partial refund. After posting about my experience, I was contacted by an owner of the authentic doll, who confirmed that VS Doll is selling fakes using stolen images from another manufacturer. I have since spoken with the real brand, who is aware of this scam. Do not buy from this company! They mislead customers, sell knockoffs, and refuse refunds. Avoid at all costs!

Luna
United States
February 1, 2025
Trustpilot

Bait And Switch

Pros: Cost twice less than competitor. So good place to see if a sex doll would satisfy you. It took 2 weeks to manufacture the doll and 4 weeks to ship it. All tracking was given. Cons: They take a picture of the doll and email it to you. However, they ship a totally different head. Bait and switch. I was like this is not the head that was in the picture they took and emailed me. Almost impossible to return the doll so I just took it. Won't buy from there again though.

Johnathan Alonis
United States
January 30, 2025
Trustpilot

I highly recommend this seller there's…

I highly recommend this seller there's customers service is amazing

Ap
United States
January 29, 2025
Trustpilot

Best Customer Service EVER!!!!!!!

I have had a pleasure to interact with Kylie, Cassandra, Lexy and Tina. Their customer service, attention to detail, understanding and professionalism is beyond the exceptional!!!! I think thats the best customer service experience I have had in a very long time! They are amazing!

Vince Voytek Boshchik
United States
January 23, 2025
Trustpilot

I wanted to share my experience with my…

I wanted to share my experience with my recent order. The team did an excellent job of keeping in touch while tracking my package, especially when I hadn’t heard anything for a while. They followed up with the courier on my behalf when there was confusion about the delivery, which I really appreciated. However, I did encounter a few issues. Some items came with instructions in Chinese, making them difficult to understand. An English version would be very helpful. Additionally, a few items didn’t include manuals, so I’m unsure how to use them but they do have some tutorial videos on their main site so hopefully, I'll find what I'm looking for on there. That said, my doll looks spectacular overall! Thank you for the great service!"

anonymous bloke
Australia
January 22, 2025
Trustpilot

This site is absolutely professional

This site is absolutely professional. I recently got my first doll from them, and customer service was there 24/7 with any questions. Very friendly and helpful staff. The quality of the dolls are superb. To be fair, my doll looks about 95% match of the photos on the site. Professional photography and lighting made her eyes look a bit bigger on the site, but it’s only a minor detail for me. Everything else was exactly like the photos. I got an in stock doll that was not customized, but they will show a photo of your custom doll to make sure it fits your specs. The prices on this site are also unbeatable for the quality you get. What this offers is more than just something for primal pleasure. For those seeking something deeper on the psychological level will find a companion on this site, even when other companies refuse to sell certain body types. Please keep up the great work and dont let anyone tell you your selling something immoral. What you offer goes much deeper than just a “sex doll”. This site offers companionship.

Sandrock
United States
December 31, 2024
Trustpilot

Lorene, forever virgin

Lorene, her full name Lilibeth Lorene, arrived last week. I must admit it was a little odd seeing a head in between legs when I opened the box but assembly went quite easy even without instructions. It was packaged with care. I've looked for a companion doll for a little over a year now. I purchased her for sleeping, to have the push back of another body, to snuggle. She will remain a virgin because that's not why I purchased her. Perhaps a 'Barbie' mound version could be made cheaper for those that seek purely the tactile. Lilibeth is easy to maneuver and even her fingers are poseable. Not her toes but she can point her toes with the metal skeletons ankles. I slept for 5 hours with her hand on my chest and one leg tucked between mine without tossing and turning. One thing I wasn't expecting is how quickly the silicone warms to my body. Please let me be the one to convince you to make the purchase. You can sit on the fence only too long.

Rusty
United States
December 23, 2024
Trustpilot

Bought premium cherry big boob mini…

Bought premium cherry big boob mini doll. Excellent quality and price. Arrived 4 days from purchase date from California. Support team is always most helpful.

David Ward
United States
December 10, 2024
Trustpilot

!!!Amazing!!!

The quality and integrity of the doll is impeccable, extremely detailed and realistic. I really appreciate that the doll is fully equipped with all the information and accessories needed to maintain and restore her condition. The look and style of the doll is very versatile and easily interchangeable. She is perfect. Thankyou.

Naomi Nicholls
Australia

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