I need a phone number
I need a phone number
Daniel Aragon
United States
Showing 50 of 247 reviews
I recently signed up for thier phone service
I recently signed up for thier phone service and was very impressed with excellent customer service. Lexi and the other support team menbers explain things carefully and take the time to explain and navigate your your way the phone system backend. Have to say, their prices are actually affordable too. I highly recommend their services.
Mike M
United States
Friendly
Friendly, quick and helpful!
Heather Dodd
United States
The Tec was very informative
The Tec that called me was very helpful in understanding how my greeting will be set up once it's approved. He also explain how the system would send me an email and audio once a message is left.
Lance
United States
Great customer service and quick…
Great customer service and quick response!
H. Spencer
United States
Great Customer Service!
The customer service (Martha) was excellent. She called me promptly and made it easy for my voicemail set up
Paul McGinty
United States
Truly exceptional and trustworthy
Unitel customer service went above and beyond. I highly recommend them! We had a duplicate account we didn't know we had. They caught it, called us, and refunded the money for the duplicate. They truly care about their customers. Highly trustworthy and easy to set up extensions. The recordings are easy to set up. We haven't had any technical issues 100 stars!
CrazyDuckling Baby
United States
Martha was wonderful!!
John Ucustomer
United States
EXCELLENT Customer service with live
EXCELLENT Customer service with live, helpful agents located in the US. Also, there is no AI bot as an entry point. Keep us the GREAT service.
Jennifer McHugh
United States
Everything is works very smoothly and…
Everything is works very smoothly and very quickly
Jacob Calderon
United States
Greg made it super easy.
Brett Simpson
United States
Great easy to setup service
Great easy to setup service, and great customer support
Donald Dorton
United States
Very responsive
Very responsive, professional and consumer oriented
Barbara Stone
United States
Easy, effortless assistance
It was the easiest most helpful conversation I’ve had today. All my questions were answer and I appreciate the patience and care that given to me as I tried to navigate my thoughts.
Shereece Frison
United States
Exactly what I needed
As a small business owner, there is nothing more refreshing than great business. I just subscribed to the service last night and was able to schedule an appointment less than 12 hours later. Staff member Greg called on time and gave exceptional customer service. I am confident this gives my business the professional feel that I was looking for, and at an affordable price! Could not be more pleased!
John Rodriguez
United States
Professionalism
Professionalism, supportive
Davis Dennes
United States
Great customer service and easy to set…
Great customer service and easy to set up. Highly recommend
Wayne Schonfeld
United States
Very helpful in setting up my account
Very helpful in setting up my account. Great customer service, thank you.
IJ
United States
Thank you for your exceptional setup help!
Greg was so professional, knowledgeable and helpful! He made my UNITEL Voice account setup a breeze. It’s wonderful to have this level of professional support available and included in the price of being a new UNITEL Voice user. Thank you!
Tommie Radd
United States
Greg in customer service was fantastic!
Greg in customer service was fantastic. He went over all options and helped us setup our new system to our parameters. Highly Recommend!
Jack Allensworth Jr
United States
Very professional
Very professional, patient, and respectful
Sharon Bucknor
United States
Great customer service
Great customer service
Fleasha Bullock
United States
Their customer service and on boarding…
Their customer service and on boarding is top notch. They helped me set up my extentions and voicemail. The voice system is amazing also. Lots of flexibility and options.
Robert C
United States
The service was great
The service was great, she was friendly and knowledgeable. Thank you for the great experience!
Stephen Tyson
United States
Very helpful I give ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐..
Very helpful I give ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐... because before we even got on the zoom call the representative had already fix the problem logging in 15mins before the zoom call.... AMAZING SERVICE ‼️
Donk Muzik La Familia
United States
Got the problem solved
Wellness
United States
Amazing customer support and fast…
Amazing customer support and fast delivery
Kais Al Ahmad
Canada
The representative helped me to set up…
The representative helped me to set up my new phone account & she was very kind & knowledgeable.
Lisa Ann
United States
One of the best customer service ever
One of the best customer service ever! Thank you for having a human walk me through this. It’s one of the reasons why I signed up bc you guys have human customer service and knowledgeable ones. Thank you! I highly recommend!!
Katy
United States
The representative provided great…
The representative provided great customer service and ensured I understood everything. Great experience!
Katiana Tarin
United States
Thank You Martha... Your Awesome
Thank you Martha, She was so patient with this non techy soul. She helped me configure my system exactly the way I dreamed. I was discouraged at first when I used AI tech support. She later assured me that my first desired configuration was doable. She walked me patiently through each step and made prompts on her end as well to make the flow easier. Your the best, Thank you Martha for bringing the light when things were looking Grim. Have a Happy Life, Peace.
customer
United States
Great
Lovely and great
amy campbell
United States
I had an extremely disappointing…
I had an extremely disappointing onboarding experience that I feel compelled to share. After completing the sign-up process and submitting my payment information, I was flagged for fraud with no explanation provided. To make matters worse, my card was still charged despite the account not being approved. I was then directed to call a fraud department to verify my identity — a process that required waiting on hold for over 20 minutes before anyone answered. Throughout this entire ordeal, I received no communication explaining why I had been flagged, no apology for the inconvenience, and no information regarding a refund for the charge. This level of service is simply not acceptable. Due to this experience, I have chosen to take my business elsewhere. I hope this feedback is taken seriously so that future customers are not subjected to the same frustration.
Diyor Khamrakulov
Turkey
Greg
Greg, was extremely polite and above all he was EFFECTIVE. He was prepared to help with everything I needed. He also explained the next phase of the process in a quick and informative way. I feel like I can rest assured with your service, Greg has bridged the gap between my trust and the Unitel business. Best customer service experience I’ve had in 15 years. 10/10. Thanks again, Greg!
Yozedi Diamonds
United States
Very helpful 👌
Very helpful 👌
James Taylor
United States
Martha was very patient with me while…
Martha was very patient with me while my computer was not cooperating and got everything set up for me quickly and explained it well. Very thankful for all her help.
Kyle Ekness
United States
Seamless setup
One word sums it up across the board "ease".
Teresa B
United States
The fact that the service is efficient…
The fact that the service is efficient and I receive every call. The price is also very good
CAROL HICKS
United States
Frank and the support team are amazing
Frank and the support team are amazing. They sat on the phone for 20 mins and resolved setup issues I had spent hours on. I chose the cheapest plan but my expectations were exceeded.
Brevver_Elsie
Canada
Prompt and courteous resolution and…
Prompt and courteous resolution and reply.
Jim D.
United States
A technical issue that affected our…
A technical issue that affected our main business number was promptly investigated and solved within 20 minutes.
Luke Borowy
United States
The assistant was very helpful
The assistant was very helpful, very cordial, patient and knowledgeable. A pleasure. Thank you.
Happy Reader
United States
Vanity Number For The Win!
So far everything has been good for the most part. Learning the website is a little tough, even with the scheduled call with Unitel, but once you start to understand how to build your messaging it is smooth sailing.
Harvey H
United States
Unitel is a great service!
Greg was so helpful and exhibited patience with all of my questions and concerns.
Lisza Darling
United States
Friendly, Competent Service
The customer rep answered several of my questions, was friendly and informative explaining to me how my new service would work. He was completely competent in his own understanding of the system and its flexibility. He wasn't pushy at all. It was overall a pleasant experience.
Barbara Segreto
United States
Very knowledgeable
Very knowledgeable, and easy to talk too. Made me feel ok to ask questions to get a clear understanding. They got the system up and running on time with follow up calls to make sure everything was to my liking. I would highly recommend Unitel Voice for any startup companies.
David Reese
United States
Greg was exceptional
Greg was exceptional, professional and extremely helpful. I am a new user but am so far very happy with the service.
Ken Redmond
United States
Service was great
Set up the Unitel Voice
Cisy
United States
Experience was constructive
Experience was constructive and to the point.
Velton Golden
United States
Customer service
Customer service, reliability, and professionalism.
Reynaud Variste
United States