Rating Trends

4
Jan2023
5
Apr2023
3
May2023
4.5
Jun2023
3
Jul2023
4.5
Nov2023
1
Dec2025
1.3
Jan2026
2
Feb2026
1
Apr2026
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May2026

Monthly average ratings based on 18 reviews

Showing 18 of 18 reviews

Average rating:
2.7
May 10, 2026
WorthePenny

I don’t know, it just wasn’t really my...

I don’t know, it just wasn’t really my style. The first thing I noticed was that it looked kind of dated, and once that was in my head I couldn’t really unsee it. Maybe it works for someone going for that vibe, but for me it just didn’t quite fit. 0 Reply

john.Martin
April 18, 2026
WorthePenny

Didn’t last as long as I expected

I figured it would be decent since it looked sturdy enough at first, so I didn’t overthink it. But after just a few rides, it already started coming apart. Not really what I was hoping for... 0 Reply

jacqueline-Stieger
February 26, 2026
WorthePenny

Looks nice, but assembly was more frustrating than I expected

The bike looks good now that it’s finally together, but getting it to that point was kind of a headache. The instructions were really basic, and I kept getting stuck on little things, like the angle of one bracket not quite matching the picture and a couple of bolts not threading in smoothly at first. I probably spent way too long staring at the washers trying to figure out which side they were supposed to sit on. A few parts just didn’t line up easily, so I ended up asking a friend to come help. It took much longer than I thought it would, but at least it looks fine once assembled. 0 Reply

Brendon.cargill
February 3, 2026
WorthePenny

Nice-looking bike, but the price doesn’t feel justified

The bike definitely looks good and it rides fine, but i expected more for what I paid. I had to tweak a few things right out of the box, and some of the parts just feel basic compared to other bikes I’ve owned. When I reached out about it, I mostly got the usual “that’s our policy” type of response, which was frustrating because it felt like an excuse instead of actual help. It’s not a bad bike, but for the price, I don’t think it really delivers 0 Reply

NEWTON
January 27, 2026
WorthePenny

Sizing Just Didn’t Work for Me

I really wanted this bike to work out, but the sizing ended up being the main problem. I checked the size chart before ordering, so I thought I was making the right choice, but the frame still felt too big once I actually got on it. Because the frame felt off, the seat and handlebars didn’t land in a comfortable spot for me. After even short rides, I started feeling uncomfortable, so it just wasn’t something I could enjoy using. Customer service was fine and not rude or anything, but the sizing issue made the whole experience frustrating. If the measurements had been clearer, I probably could’ve avoided ordering the wrong fit. 0 Reply

Emilio_mohmed84
January 25, 2026
WorthePenny

Decent bike, frustrating support experience

The bike itself was good at first, and I did like how it rode, but I ran into an issue sooner than expected. That’s where things went downhill. Trying to deal with the warranty was more of a hassle than it should’ve been — replies took a while, and the return instructions weren’t very clear. I felt like I had to keep following up just to get simple answers. It’s possible other people have had a smoother experience, but between the problem and the support, I probably wouldn’t order from them again. 0 Reply

URDA
January 17, 2026
WorthePenny

Just wasn’t comfortable

I really wanted to like it, but the seat is just way too hard. You feel every little bump and that gets annoying fast. After a short ride, my back was already hurting from this thing 0 Reply

Charles.washington
December 26, 2025
WorthePenny

Shipping took forever

I ordered a bike and the delivery date just kept getting pushed back. The tracking barely changed the whole time, and when I reached out to support, they weren’t really helpful. Super frustrating experience, and I wouldn’t order from here again 0 Reply

RoseMiller
December 18, 2025
WorthePenny

I had a frustrating experience with...

I had a frustrating experience with Sole Bicycles’ customer service. As someone who bikes regularly and was genuinely excited about my order, I expected the process to be a lot smoother. I emailed them about an issue and it took way too long to hear back. When they finally did respond, it felt like they hadn’t really read my message. I had to keep following up just to get basic answers, which got old fast. Maybe their bikes are great, but the support experience left such a bad impression that I wouldn’t order from them again... 0 Reply

Daisy.jensen
November 18, 2023
Trustburn

Love the bikes!

Love the bikes!

Aiqiu Zhang
November 8, 2023
Trustburn

I purchased a bike from them and I must say, I am ...

I purchased a bike from them and I must say, I am very impressed. The quality and performance of the bike are amazing. It rides smoothly and feels sturdy. The customer service was also excellent, they were very helpful and knowledgeable. I would definitely recommend Sole Bicycles to anyone in need of a reliable and high-quality bike.

Jode Ballard
July 24, 2023
Trustburn

I recently bought a bike and I couldn't be happier...

I recently bought a bike and I couldn't be happier with my purchase. The bike is of great quality and the riding experience is amazing. The customer service provided by Sole Bicycle Co was excellent as well. They were very helpful and answered all my queries. I would definitely recommend Sole Bicycles to anyone in the market for a new bike.

Dianne Zirbel
July 16, 2023
Trustburn

👍 I love my bike from Sole Bicycle Co! The design ...

👍 I love my bike from Sole Bicycle Co! The design is amazing and the quality is top-notch. The customer service was excellent too. They were very friendly and accommodating. I would highly recommend Sole Bicycles to all bike lovers out there. 🚲❤️

Dan Gustafson
June 30, 2023
Trustburn

I am extremely satisfied with my purchase from Sol...

I am extremely satisfied with my purchase from Sole Bicycle Co. The bike is of excellent quality and the customer service was outstanding. The team was very helpful and provided all the necessary information. I would definitely recommend Sole Bicycles to anyone looking for a reliable and stylish bike.

Lee Rosman
June 1, 2023
Trustburn

I am a happy customer of Sole Bicycle Co. I recent...

I am a happy customer of Sole Bicycle Co. I recently purchased one of their bikes and I am extremely satisfied with the quality and performance. The bike is comfortable to ride and looks stylish as well. The customer service was also great, they answered all my questions promptly and provided all the information I needed. Overall, I would highly recommend Sole Bicycle Co. to anyone looking for a great bike.

Francesca Del
May 23, 2023
Trustburn

I absolutely ❤️ my new bike from Sole Bicycle Co! ...

I absolutely ❤️ my new bike from Sole Bicycle Co! 🚲 The design is sleek and the quality is superb. The customer service was also top-notch, they were very friendly and helpful. I would definitely recommend Sole Bicycles to all bike enthusiasts out there. 🙌

Caroline Vasquez
April 6, 2023
Trustburn

The experience of purchasing a bike from Sole Bicy...

The experience of purchasing a bike from Sole Bicycle Co has been exceptional. The bike itself exceeded my expectations in terms of quality and performance. It is smooth to ride and handles well. The customer service was outstanding, they were friendly and responsive. I am very satisfied with my purchase and would highly recommend Sole Bicycle Co to anyone in need of a bike.

Suzanne Mitchell
January 19, 2023
Trustburn

My experience with Sole Bicycle Co has been fantas...

My experience with Sole Bicycle Co has been fantastic. The bike is of great quality and the customer service was excellent. They were very responsive and helped me find the perfect bike for my needs. I would highly recommend Sole Bicycles to anyone looking for a reliable and stylish bike.

Nicole Shepherd

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