Monthly average ratings based on 126 reviews
Showing 50 of 126 reviews
I signed up and started to place products, no way I can export, its super expensive and I cant seem to reach support, this is a very bad app, the theme cant be changed, and I cant import my products, I decided to go to sailo.store eventually, much better and fast support
I had put an order for sale on sellify. Accepted their price of 15K. Then no one came so I called support. Support person after asking all details once again said we can offer only 10K as there is some issue with Website. Cancelled my order. What a waste of time...
I used Sellfy for a while, and the payout speed got frustrating. It feels like the money takes way longer than it should to show up, and support didn’t really give me much of an explanation either. I just don’t looove having to wait around for money from my own sales. 0 Reply
Our nonprofit partnered with Sellfy for on demand apparel and fulfillment. Recently, a customer made an order and never received the shipment. We contacted customer support, and literally got no help. They wouldn’t contact the shipper that they hired. They wouldn’t refund the order. They wouldn’t fulfill a new order we offered to pay all repeat costs for. Now we are left trying to figure out how to refund the customer even though we don’t work as a merchant. We used Sellfy to avoid having to do this. Now we are out money, and the customer doesn’t have their order. Sellfy, however, has their money and zero responsibility. They are the only winners here while everyone else is left with loss. After this experience, I cannot recommend Sellfy in any way.
Sellfy is fine when everything is running smoothly, but lately I’ve had a few random issues with downtime and pages loading really slowly. It’s not a total disaster, but when you’re trying to sell stuff online, it definitely makes you nervous. I also had to wait on support and kind of felt passed around a bit before getting anywhere, which was frustrating. 0 Reply
I gave sellfy a try mainly because of the built-in marketing features, but honestly... they felt basic. The email options were limited, and the upsell tools didn’t really move the needle for me. I still ended up needing other tools to actually get things done. The store builder itself isn’t bad, but for the price, I was expecting a lot more on the marketing side... 0 Reply
Really impressed with how easy it is to manage everything on the backend. Making updates is quick and straightforward, which saves a lot of time.
I had a decent experience with some parts of Sellfy, but the subscription settings were definitely the weak spot for me. When I actually needed to manage my plan, it wasn’t obvious where to go or how to cancel, and the billing details didn’t feel as clear as they should. Support did get back to me eventually, but it took longer than I was hoping. Overall, the platform had some useful features, but the subscription side made the whole experience feel more stressful than it needed to be. 0 Reply
I kept trying to download the files, but they never actually loaded for me. i wish I hadn’t spent so much time messing with it because it just kept failing. 0 Reply
Setting up my store was straightforward, which I appreciated at first. But once I started trying to make it feel more like my own, I felt really limited. There just weren’t enough design options, and anything I changed still ended up looking kind of generic. For the price, I expected more flexibility, so it was a bit frustrating. 0 Reply
I reached out to support expecting at least some basic help, but they barely responded and when they did, it didn’t really solve anything. After waiting around and getting nowhere, I don’t feel like I can trust them anymore. 0 Reply
I tried using Sellfy on my phone, and it was more frustrating than I expected. The pages took longer to load than I’d like, and a few of the buttons were awkward to tap because they felt too close together. The checkout process wasn’t great either. I had to zoom in a couple of times just to get through it, and one page froze for a bit before finally responding. I was definitely expecting things to react faster, especially on mobile. Maybe it works better on desktop, but using it from my phone didn’t feel very smooth. It’s not unusable, but it’s also not something I’d call a good mobile experience. 0 Reply
I wanted to give the sales analytics a fair shot, but they’ve been disappointing. The data feels really basic, and it’s often slow to update, which makes it hard to figure out what’s actually working or where sales are coming from. I don’t think it’s unreasonable to expect clearer, more useful reporting from a tool like this. I also reached out to support, but the responses felt generic and didn’t really help solve the issue 0 Reply
I used to feel like the plans were reasonable, but lately the total cost has gotten hard to justify. The extra fees add up quickly, and it just doesn’t feel fair for what I’m getting. I don’t mind paying for a good service, but the pricing needs to feel balanced. 0 Reply
Really nice platform. I created my store quite easily, yet I am not a tech person at all. I have fun clicking on everything to see how it works. Very intuitive.
I don’t feel like this is worth the monthly cost. After using it, I expected a lot more for what I’m paying, and it just didn’t deliver. At this point, I’d really appreciate some kind of refund, credit, or compensation because the value just isn’t there for me. 0 Reply
I’ve been using Sellfy for some simple stuff and it’s fine for that, I guess. Maybe I expected too much, but once I started needing a few more options, it felt limited. There were a couple of features I assumed would be built in, and either they weren’t there or they were more basic than I thought they’d be. I ended up using extra tools for things I kind of feel should’ve been included already. It’s not bad or anything, and maybe it works well for other people, but for me it just didn’t feel complete enough 0 Reply
I tried setting up my shop and got lost quickly. Some of the steps weren’t clear, and when I reached out for help, the support replies felt like they were just copy-pasted from a help article instead of actually answering my issue. After going in circles for a while, I got frustrated and gave up. 0 Reply
This service makes it very easy to build and run your own webshop although there are limits to customisation depending on your subscription, that is not very apparent when you're in trial mode. There's room for improvement where it comes to the sales analytics as well. Customer service is exceptional, very helpful and responsive.
I had some fraud issues, support didn’t really make me feel protected. I mean, I expected a bit more help or reassurance, but it just didn’t really feel like they had my back. 0 Reply
The setup was confusing right from the start. I kept thinking I was missing something, but it just wasn’t clear or easy to follow. If you’re looking for something quick and simple, save your time and look elsewhere 0 Reply
It worked fine for me early on, but once you start growing and needing more as a creator, you kind of hit the limits fast. It’s not bad, just... a bit restrictive after a while. 0 Reply
NA 0 Reply
I tried paying with my card a few times and it just kept failing. that kind of thing makes me a bit uneasy, especially when money is involved, so I didn’t feel comfortable continuing until it was sorted out. 0 Reply
I was trying to buy a digital item, but the checkout kept freezing or looping after I put in my payment info. It didn’t really show any clear error, just dumped me back on the same page. I tried maybe two or three times before giving up. Frustrating and not worth the time. 0 Reply
I gave Sellfy a try because I wanted something simple for setting up a store, connecting my email list, and keeping my tracking tools in place. I really wasn’t looking for anything complicated, just the basics working smoothly. But the integrations were frustrating. A lot of what I needed either wasn’t available or had to go through Zapier, and even then it felt clunky. I ended up spending way more time messing with broken connections than actually adding products, and come on now, that’s the exact thing I was trying to avoid. Support mostly sent me basic help articles, which didn’t really solve the problem. I can see it being okay if you only use the built-in features, but for what I needed, it just turned into a waste of time 0 Reply
Terrible service horrible and unprofessional customer service they don’t comply with gdpr and I wouldn’t trust them with my products
This is such a good platform for ecommerce solutions. They offer digital products, physical products and print on demand! They offer the ability to order sample products for the print on demand products -- AND THEY ARE SUCH GOOD QUALITY!!! My customers are blown away at the quality of the printing and how it withstands multiple washings without affecting the print at all. Their customer support is super helpful and they are very kind. If you want professional service and a reliable app --- you have to buy Sellfy!
(There's an update below) Setup was easy. Sales went mostly smoothly except you're stuck with shipping labels saying the products are coming from "Online Store at Online Store". They say this can't be changed. Also, I thought their guides were useful until I had issues trying to link my domain name from Squarespace to my Sellfy store. I submitted a support ticket last week with no response. I followed up today and they responded quickly saying they were waiting for a response from me to a previous email that said to respond if I had any questions. I didn't have any questions... so why imply that they didn't respond to my new request because I didn't respond that an email that didn't need a response? They asked me to read their guides again and reply if I still need help. For crying out loud, I already explained in my request last week that their guides didn't help and that's the whole reason I was asking for help. So, I have re-sent everything again and am asking them how many times I need to ask for help before they will actually help. I was starting to feel good about choosing Sellfy... until now. UPDATE: Thankfully, someone else finally assisted. My store is now functional.
Sellfy is a great platform for those wanting to start their online store without overspending. It stands out by being more affordable than competitors while still offering key features. I especially value the free tools like email marketing, automatic discounts, and coupon codes, which are essential for increasing sales. The easy-to-use control panel makes it simple to monitor and understand your customers. For simple store ownership and management, Sellfy is a top choice!
Jeremy is freakin awesome, I can tell he cares and is so willing to help and grow for sellfy and us creators!! Love it!!
The information was very easy to understand. The response from the team was fast. The time with Jeremy was very helpful. He answered each of our question. Explain very clearly things we did not know. And gave us the step by step on how to connect with the company. We got all the support we needed.
I like the fact that the platform is easy to use and accessible to everyone regardless of their geographical location. The visitor traffic to your shop without promotion is quite satisfactory, however it would be good to further detail the insights on the shop's statistics to see what works or not, the frequency of return of visitors. Thank you!
The simplicity with which you use all the functionalities.
Sellfy raises the bar and sets the standards for other online businesses to follow—the user experience and onboarding are excellent. I found it to be one of the best sites I've used this year. It is fast, easy, and smooth to get up and running. Why bother with an e-commerce store when Sellfy is ready-made for you? Now, for the best, it excels at SEO and being found.
After using it for over 6 months, I can confidently say Sellfy is super easy to work with. The support is also top notch! The webshop designer could be more intuitive to create a professional look, but we got there in the end. It's been a really positive experience ever since.
The platform is very use friendly and easy to navigate as a first time user i was able to set up and activate my shop in one day. Also the ease with which you can upload products and monitor analytics is very convenient. However payment gateway integration options are limited for African countries. This should be looked into.
I am very happy that I found sellfy, it is an easy and convenient way to create your store exactly the way you want it.
Really good
So far so good, one stop shop. Easy print on demand and features that make it easy to run a shop.
Great UI and customer service, no fees. Very polished product
Setting up the store was very user friendly. I've checked other platforms, but by far this one was the easiest to setup. They have lots of options and offer great products. Definitely worth every penny!
Not feasible for business. Looked great on paper but just assigned a random URL to my store that wasn't able to be changed in settings which is really not ideal when trying to match it up to a business website :(
Never had a major problem with Sellfy. Minor issues, yes, but not a big deal to me. Found ways to work around it and still enjoy the platform. Recently I downgraded from business to starter as my business is put on hold for personal reasons and I encountered a problem with the downgrading . Customer service was swift to help . This is my first website/eshop and overall I have a good experience so far (going 4 years now).
Sellfy is the best website that I have had the pleasure of using being that I am a creative and am always looking for ways to keep others engaged. The affiliate marketing is already embedded, as well as the print on demand, which doesn't require you having to learn multiple apps and have them integrated into the website. I LOVE the features and the customer service are REAL HUMANS, not Ai. An answered prayer for sure.
fast to set up, straight forward, score 10
I used Sellfy for 3 years. Recently I decided to change my subscription plan and it cause me to loose my shop. Totally. Everything was deleted. Looks like they have huge backend problems if the customer wants to change the plan. First of all the system didn't allow me to change the plan, I constantly got an error message. Somehow it surprisingly changed the next day. Then I couldn't update my payment method. Their system declined my perfectly working credit card. I was getting an error message over and over. Surprisingly it was updated the next day. Then I received a message that my payment was declined and they will retry to charge me. Well, they never did, instead of charging my credit card they blocked my shop. I can trace transactions the day I tried to update my payment method on Sellfy, but there's no any trace of transactions they tried to charge my credit card for the subscription. I travel worldwide and my credit card works everywhere in online and brick and mortar shops. Somehow the problem was only with Sellfy subscription plan. Once I figured out that my shop was blocked I started to move my products to another platform. Surprisingly, they accepted my credit card with no problem. Beware, Sellfy doesn't allow you to download your products as a CSV file and you have to copy-paste them one by one. While the notice on my Sellfy sales page stated that I'll have access to my products info for 45 days, they deleted all my products much earlier and I had no time to copy them to another platform. As you can see, the platform is not trustworthy. After several years of using the platform my shop was blocked and all my products was deleted for no reason. Well, looks like the reason is a poorly working backend of Sellfy platform. You want to change subscription plan - you get an error message. You want to update a payment method - you get an error message. They say that will charge your credit card and never do that. They say you will have access to your products and you don't. It is much easier to block someone's shop instead of fix a bunch of backend platform problems. I don't recommend this platform to anyone. There are better ones on the market.
immediate payment to paypal account, that's great !!!
It is an outstanding platform for selling digital products. It’s user-friendly, intuitive, and offers excellent features to manage sales efficiently. The customization options for storefronts are fantastic, and the customer support is always responsive and helpful. Highly recommend Sellfy for anyone looking to monetize their creative work effortlessly!
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