March 15, 2026

PureVPN is a good choice.

Their service works well and support is very good. Thanks PureVPN

March 15, 2026

precisa no base dar mais serviços.

March 14, 2026

Lifetime license is a SCAM

Lifetime license is a SCAM. I bought a" lifetime" license a few years ago but now they claim my license is "expired" and now want me to pay subscription. AFTER YOU SCAMMED ME I WILL NEVER PAY YOU ONE MORE CENT, NEVER RECOMMEND YOUR BUSINESS AND WILL NEVER TRUST ANY VPN "LIFETIME" LICENSE AGAIN.

March 13, 2026

Saad was a delight!!!

Saad was a delight, clear and concise, and polite. Resolved my issue swiftly and efficiently!!!

March 12, 2026

Service has been great so far

Service has been great so far. I utilize the dedicated IP feature to add another layer of security when connecting to various networks while traveling. Recently had to setup my CachyOS linux machine, and Uzair was a great help figuring out what I needed to get OpenVPN setup to connected an unsupported OS to my dedicated IP VPN. Thank you!

March 10, 2026

Neelov is very Knowledgable, Professional and Quick!

Neelov knew exactly what to do. In under 15min he was able to connect and solve the problem!

March 5, 2026

Extremely bad customer support and slow servers

I have been with PureVPN for years and their customer support is very bad! Always slow servers and buffering problems. When contacting customer support, you get an AI chatbot and when you eventually speak to a human they are not helpful or cannot provide adequate support! I will not be renewing my contract with them, I regret signing up for 5 years with them!!!!

March 4, 2026

helpful support

March 4, 2026

This VPN for IP Dedicated with Port…

This VPN for IP Dedicated with Port Forwarding is Perfect ! I us this since 5 years. Thanks

March 3, 2026

Deceptive billing practices +

The technology feels clunky and outdated compared to other providers. Customer support is equally disappointing: scripted responses, no flexibility, and zero effort to resolve a reasonable issue. There are far better VPN options out there. I would strongly recommend avoiding this company.

February 27, 2026

Great App with Great Staff

It is a truly functional and easy-to-use application. Also your staff, Saad, is very kind and greatly professional. Would highly recommend.

February 27, 2026

very good

very good, fast and liable VPN

February 24, 2026

Beware! They charge without Consent!

they charged me 60USD wihtout my knowledge even though I uninstalled and took down PURE Vpn no email or so whatsoever! do not trust their promotions or advertisements they are robbing you in broad daylight!!! Wish I can give them 0!!!!

February 23, 2026

must have

i have them for 5 years .love it.paid till 2029

February 20, 2026

PureVPN customer support is top notch

I purchased a PureVPN subscription to find out whether I could use this service for streaming Swedish TV programs. Unfortunately my needs where not covered by PureVPN, but in the end I got a complete refund thanks to the outstanding customer support and friendliness of Adrian, I guve him my highest recommendations.

February 18, 2026

PureVPN way ahead of competitors

Earlier I was using Ivacy VPN and was struggling each time, and raised many support tickets and never happy. Now I find, that PureVPN is much better, connects every time, shows most of the time the place selected. I am very happy

February 16, 2026

Horrible experience

Horrible experience. I took the 1 week subscription - wasn’t aware that it will auto renew to a monthly subscription. Contacted customer care immediately on the day of renewal - and get told that I will not get a refund. Agree that it was oversight on my part, but customer service refusing a refund when I get back to them on Day 1 is a bit surprising. 7-day for $0.99 - nobody should fall for this. Fine print at the bottom of the main box now says "As per our updated policy, your 7-day trial will auto-renew and is non-refundable." This is easy to miss - like I did if this message was there in the first place and got charged an obnoxious $47.95 for a monthly auto-renewal. Am now being asked to reconnect with customer service for a 3rd time - what purpose does this solve? It is easy to see through this purely based on how they treat such cases. When someone unintentionally got auto-renewed and contacts support on day 1 of the renewal, I would expect a fairer treatment. Have seen similar reviews that state that the 30 days risk free trial was also not honoured. I would stay as far as I can.

February 15, 2026

Canceling a subscription in spite of a Life time subscription

In spite that I have a life time subscription, bought and paid in February 2021, Purevpn has just ended my subscription, and wants me to reactivate and sign up again. I have tried to get in contact with Purevpn, both via email and their contact form, but with out any reply from the company. So my advise to you is to stay away from this company.

January 24, 2026

Saad great agent

Saad great agent, fixed my issues

January 23, 2026

FRAUDULENT CHARGE & NO CUSTOMER…

FRAUDULENT CHARGE & NO CUSTOMER SUPPORT. PureVPN stole 77.17 EUR from my card on Jan 2nd. I have NO account with them. I am 75 years old and I've sent 3 emails + messages since Jan 4th. TOTAL SILENCE. This is unacceptable. Give me my money back! (Case since Jan 4, 2026)"

January 22, 2026

Saad was great

Saad was great. He got all my issues fixed and I went from a frustrated customer to a happy customer!

January 22, 2026

Probeer dit niet als je een totale noob…

Probeer dit niet als je een totale noob bent en dit gewoon wil gebruiken om een serie te streamen. Ik snap er niks van. Ze hebben mij bovendien gelokt met een free trial, maar na een paar dagen moest ik al de volledige prijs betalen. Would not recommend.

January 21, 2026

I was quickly being helped

January 19, 2026

vpn does not work

vpn does not work, better go with another company keep your money as this is a scam company i got better connection with a free company do not sign up with this company they have horrible service and no one to talk with after you paid for service i have spent nearly a week trying to get them to reply on fixing the vpn connection

January 18, 2026

Awasome

Awasome. I would recommend them to anyone. Prefect setup and customer care!!!??