Rating Trends

5
May2026
3.3
Jun2026
1
Jul2026
1
Aug2026
1.7
Sep2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
2.8
September 22, 2026
Trustpilot

Excellent services

Excellent services. Trading platform is smooth for me.

olalekan adamolekun
Nigeria
September 22, 2026
Trustpilot

Beaware This plate form .I deposit 950…

Beaware This plate form .I deposit 950 usdt last night .today afternoon unauthorized withdrawal acceptance from the broker and my account totaly wash. IF ANY body join this broker please dont make account with this broker .and i donot received a single mail or msg on my cell phone .when i contacted with help line they asked me the withdrawal approved by our side .in this time wo dont any action.

Junaid Chaudhary Joni
Pakistan
September 17, 2026
Trustpilot

Sacm platform Fake platform sacm…

Fake platform sacm krty ha ya log bhn chot gando Mari trade ar Mari sary amount account sa nikl li ha bhn chot sacm platform ha mja Sirf 5 ment call kr rha ta. Friend ko Wapis jb Aya trade colse ar account sa raqm bi nikl li ar 1week time ta trade ka

Dark king King
Pakistan
September 11, 2026
Trustpilot

97 USD was deducted from my trading…

97 USD was deducted from my trading account without my permission.

Azeem Saifi
India
September 10, 2026
Trustpilot

Do not trust this site

Do not trust this site. They will withdraw your money and explain that a pin code and confirmation have been sent to your email even though they have not arrived. It seems very likely that they are stealing your funds.

Krister
Finland
September 4, 2026
Trustpilot

Don't trust this broker anymore

Don't trust this broker anymore They closed trades manually

Mohammad Sohaib
United Arab Emirates
August 26, 2026
Trustpilot

Arbitrarily rejecting KYC documents and blocking access after winning prize in competition

After winning in competition I completed verification through my original government issued documents, although right after few minutes all of sudden i found that my account is blocked and while logging in, encountering message that "verification failed and account is permanently blocked" While contacted support, they responded quite unprofessionally which same vague reply as shown on login page. Can you please clarify what when wrong with my document that your system rejected it ? despite the fact that I've used same on various platforms and successfully completed multi level verification. Moreover, instead of assessing and trying to resolve the issue and communicating with me professionally, your platform just straightforwardly block the access while unlawfully retaining my personal information, that's not how established and reputed platforms do, but in fact such is the practice of vague and scam type companies. Thanks

Abdul Moiz
Pakistan
August 18, 2026
Trustpilot

PrimeXBT Deposit Issue

PrimeXBT Deposit Issue. No Resolution Despite Providing Extensive Proof I had a very frustrating experience with PrimeXBT while trying to deposit funds into my trading account using UPI. I selected the UPI deposit option, which redirected me to a payment page showing a UPI ID to which I needed to transfer the money. After making the payment, I was required to enter the UTR number to confirm the transaction. However, after entering the UTR, the page would not proceed and repeatedly showed that the payment had not been received. Eventually, the payment page timed out. I immediately contacted support and provided all the necessary screenshots showing the payment details and transaction information. Instead of resolving the issue, I was later asked to provide my bank statement, which I provided. They then asked me to record a video showing the transaction inside my banking app using a different phone. I went through that additional step as well and provided the requested video. Despite providing the screenshots, bank statement, and video proof, there has still been no proper resolution or meaningful update regarding the payment reconciliation. The frustrating part is that I have done everything PrimeXBT’s support team has asked me to do, yet they are still unable to reconcile a payment that was successfully debited from my bank account. I understand that payment reconciliation can sometimes take time, but asking a customer to repeatedly provide more and more proof without actually resolving the issue is extremely disappointing. I would strongly recommend improving the UPI payment and reconciliation process and providing customers with a clear resolution timeline when such issues occur. UPDATE: 21 Aug 2026 Till now I have not received any resolution.

Dhruvit Patel
India
July 31, 2026
Trustpilot

This is a fake platform

This is a fake platform. They take deposit but do not credit it to your trading account. Specially for Indian clients and customers who do payments via upi.

Abhishek Soni
India
July 28, 2026
Trustpilot

70 pip spread on GBPCAD!!

Had a position running well into profit on the Daily timeframe, on market close/open they opened spreads over 70pips wide which took out my stop, yes 70 PIPS!!! Good luck using this broker.

Nathanael Ross
Australia
July 17, 2026
Trustpilot

Scam App

Opening/Closing a large size position in altcoin will trigger a wick and put you at a huge loss. Even if you close the position at BE or profit

asyraf
Malaysia
July 11, 2026
Trustpilot

Such a pathetic support

Hi PrimeXBT Team, What is this? Such a pathetic support experience. A simple case has still not been resolved after several days, and this delay is wasting your clients’ time. If this issue can be resolved within the next few days, that’s fine. Otherwise, I will have to escalate this matter and contact the HR team directly, as this delay is becoming unreasonable. I would appreciate an immediate update on my case. Regards, Muhammad Bilal Khan

BILAL KHAN
Pakistan
July 10, 2026
Trustpilot

....

This is my final public request to PrimeXBT before I escalate this matter to the appropriate financial authorities. I have continued sending emails to the address your own team instructed me to use, yet I have received no meaningful response. I have repeatedly tried to resolve this matter professionally, but my messages continue to go unanswered while my concerns remain unresolved. Instead of receiving a fair resolution, my trading account was permanently closed before I felt my complaint had even been properly addressed. From my perspective, this has been extremely unfair and deeply disappointing. I trusted PrimeXBT with my first live trading experience, but instead I experienced a rejected order, delayed customer support, unanswered emails, and finally the permanent closure of my account. This sequence of events has completely destroyed my confidence in the company. I also experienced extremely long response times from live support, despite the company advertising responses within minutes. In my experience, I sometimes waited many hours before receiving a reply, which only added to my frustration while trying to resolve an urgent trading issue. I have carefully preserved all of my evidence, including screenshots, emails, live chat conversations, and account records. If this matter continues to remain unresolved, I will submit all of this documentation to the appropriate financial authorities and any other relevant organizations for independent review. I am not seeking conflict. I am simply asking PrimeXBT to communicate with me, review my case fairly, and provide a professional resolution before this dispute is escalated further. This is my final attempt to resolve this matter directly with PrimeXBT.

Sanaa Salek Rajab
LY
July 10, 2026
Trustpilot

I cannot recommend this platform based on my experience.

My experience with PrimeXBT has been extremely frustrating. I made a deposit by scanning the QR code displayed on PrimeXBT's official website. The money was successfully debited from my bank account, but it was never credited to my trading account. When I contacted customer support, they simply told me that their payment provider did not receive the funds and asked me to contact my bank for a refund or transaction trace. As a customer, this is unacceptable. I used the payment method provided on their official platform and expected PrimeXBT to take responsibility for investigating the issue instead of shifting the burden entirely to me. The worst part was the lack of accountability and effective support. My money was debited, my account was not funded, and I was left without a proper resolution. This experience has seriously damaged my trust in PrimeXBT's deposit system and customer service. I strongly advise anyone considering this platform to be extremely cautious when making deposits. Until PrimeXBT improves its payment process and customer support, I cannot recommend this platform based on my experience.

Hemant Nirwan
India
June 30, 2026
Trustpilot

انا انصح الناس الذين يبحثون عن منصات…

انا انصح الناس الذين يبحثون عن منصات التداول فانا انصحهم بها لانها امنةوسريعة في التحقيق الهوية منخفضة في رسومها وشكرا

customer
MA
June 29, 2026
Trustpilot

Account activation

Account activation was quick and easy

Sarah
South Africa
June 26, 2026
Trustpilot

very poor for trading there chart is…

very poor for trading there chart is different from Tradingview completely different they will liquidate your funds when you take trade

Omar Raix
Pakistan
June 25, 2026
Trustpilot

Withdrawal turn around time period honored

Honestly I was always happy with the services until recently. I made a withdrawal on the 25th June 15:07 today is the 27th to date it has not been processed although the platform is advertised as a maximum 24 hours turn around. I have made multiple attempts to communicate my issue but some how they have a way of saying nothing that gives a solution all I hear is we will get back to you. There is alot of carelessness in how my query is being handled. Where do I escalate. I don't know how to reply to what the platform has responded. But based on the response I still think the platforms respond to be useless and unhelpful where can I escalate this matter to get assistance. I have lost income based on this behavior. Everyone is just careless with my rightful complain. If you cant help the send me to someone who can make decisions.

Eyvellet Mamitwa
South Africa
June 25, 2026
Trustpilot

Smooth verification and great App

customer
SA
June 24, 2026
Trustpilot

My experience has been terrible ..

My experience has been terrible ... I opened up 2 accounts but I'm unable to access either of them ... They now loading on my meta trader

dhervan Maharaj
South Africa
June 24, 2026
Trustpilot

Good platform

Good platform

customer
South Africa
June 23, 2026
Trustpilot

You are different

You are different, unique from others

Gospel Orji
Nigeria
June 23, 2026
Trustpilot

Plzz make your application same…

Plzz make your application same like exness ,spread 0 according to deposit, If you do this, believe me you will grow a lot in India because Exness is unavailable in India and people are waiting for it, people do not want to use XM and Vantage because of the spread.

customer
India
June 21, 2026
Trustpilot

Pathetic application ever I have seen

Pathetic application ever I have seen, even XM and exness are on the top . I have used trade will , pocket broker they have user friendly layout , even btcdana is good and have lucrative bonuses, XM is best as I have good turnover there. Try to improve layout make it simple and use your engineers to work on front end , make it convenient

Captive patron
Pakistan
June 21, 2026
Trustpilot

Very easy to use.

Very easy to use software is easy to understand. They have set up the the whole programme so that anyone can use from beginners to experienced people.

William Kay
GG
June 21, 2026
Trustpilot

SL HIT WITHOUT PRICE GOING TO SL PRICE

I HAVE TAKEN TRADE ON SOLANO.WITHOUT GOING PRICE TO MY SL I WAS OUT OF TRADE...MY SL HIT WITHOUT HIT SL.

JAFIR
India
June 21, 2026
Trustpilot

Pretty cool platform

Pretty cool platform

PUBG LITE POLONIA
Czech Republic
June 20, 2026
Trustpilot

This is real

This is great

customer
South Africa
June 20, 2026
Trustpilot

SCAM ALERT: ₹20,094 Deposit Stolen! Shady Platform!

DO NOT DEPOSIT A SINGLE RUPEE HERE! TOTAL TRAP! I deposited ₹20,094 via UPI on June 4, 2026. The money left my account and was successfully delivered to their local gateway partner, HASTO E COMMERCE (Official UTR: 602098244948). It has been 15 days and my trading wallet is still EMPTY! When my bank initiated a reversal, PrimeXBT’s beneficiary bank REJECTED the refund because they are already holding my cash! Despite providing solid bank receipts and UTR proofs, PrimeXBT support keeps lying and playing games. This is straight-up theft of client funds. They take your money through third-party processors and then completely disown the transaction. I am now filing a formal fraud complaint with the National Cyber Crime Portal (cybercrime.gov.in). STAY AWAY FROM PRIMEXBT IF YOU VALUE YOUR HARD-EARNED MONEY! This will hit them where it hurts. Drop this review right now!

Pravin Arts
India
June 19, 2026
Trustpilot

I love the Experience

Quick to verify the account and their interface is easy... even creating the account with them is so easy and easily navigated

Tom Kaylan
BW
June 18, 2026
Trustpilot

I have verified by my mobile network only…

I have verified by my mobile network only... Not working on wi-fi.... Is there any problem

Mangesh Wanjari
India
June 18, 2026
Trustpilot

Great plate form for trading

Nice plate form Good way to get mony I love this plate form

customer
Pakistan
June 17, 2026
Trustpilot

it waz user friendlyUser friendly for small accy

it waz user friendly - not eating capital rapidly- hence good for small account. Account is not washed abruptly.

Job Examinations Mathematics
Pakistan
June 16, 2026
Trustpilot

This online trading is good for poor…

This online trading is good for poor and rich family but difficult to understand this online trading People are afraid of loosing as i

customer
Pakistan
June 16, 2026
Trustpilot

I submitted a withdrawal request on…

I submitted a withdrawal request on June 15th. Your app claims it's 'Completed,' but I haven't received a single dime in my account yet. Your support team is pathetic—all they do is say 'it's escalated' without giving any real updates. It’s been nearly 35 hours now. This platform is a total mess when it comes to both deposits and withdrawals. Client ID: 2195976

Avinash Kumar
India
June 16, 2026
Trustpilot

Recommended

Sarfaraz
Pakistan
June 15, 2026
Trustpilot

It's not like binance

RAUF
Pakistan
June 15, 2026
Trustpilot

I sent my friend a gift she signed up…

I sent my friend a gift she signed up and never received the gift

Yassin
South Africa
June 14, 2026
Trustpilot

Very bad experience too complecated…

Very bad experience too complecated accounts and mix both The main does not have cridentials mt5 which on both cfds and crypto

ABSOLUTELY NOT
Pakistan
June 14, 2026
Trustpilot

Service was good.And the information…

Service was good.And the information that is provided for their clients it's in a suitable and understandable.

customerSebabatso Ntonga
South Africa
June 13, 2026
Trustpilot

I was just denied the demo account…

I was just denied the demo account registration.I like the app though.

Zipho Vuku
South Africa
June 13, 2026
Trustpilot

Very fast and secure.

customer
United Arab Emirates
June 12, 2026
Trustpilot

It's very good app

It's very good app

Akram Graphics
Pakistan
June 12, 2026
Trustpilot

Very nice 👍👍👍👍👍🙂

customer
India
June 11, 2026
Trustpilot

You are fake in your contest

You are fake in your contest, how can i finish first in your content and then you can fail to pay me

Diana
UG
June 6, 2026
Trustpilot

I deposited 30$ and then they blocked my withdraw

I deposited 30$ and then they blocked my withdraw options. SCAM!!!

Yusif Ahmadov
Hungary
June 1, 2026
WorthePenny

I mostly checked out PrimeXBT for the learning...

I mostly checked out PrimeXBT for the learning resources, i was pleasantly surprised. The guides were simple to follow, not overly long, and helped clear up a few trading terms I kept getting stuck on. I’m still learning, but my instinct was telling me to stick with the material, and I’m glad I did. It definitely helped me feel a bit more confident. 0 Reply

robert1972
May 29, 2026
WorthePenny

Having the language options made such a...

Having the language options made such a big difference for me. Everything just feels way easier to use now, and I’m not second-guessing what stuff means all the time. 0 Reply

CameronFoley
May 26, 2026
WorthePenny

Order types I actually use

I’ve been using PrimeXBT for a bit, and I like that it has the order types I normally need 🙂. Market, limit, and stop orders are easy to find, and I didn’t feel confused when placing them. That makes trading feel less annoying. Nothing too fancy to add really, it’s been working fine for me so far 👍 0 Reply

anne1982
May 25, 2026
WorthePenny

Fun contest, even if I’m usually loyal to another platform

I’ll be honest, I usually stick with my regular trading brand, so I wasn’t expecting to enjoy this contest as much as I did. But it was actually fun and easy to get into. Everything ran smoothly for me, and I didn’t run into any major issues. I’m still a bit torn because I’m loyal to my usual platform, but this was a solid experience overall 0 Reply

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