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Oyster Reviews

Rating Trends

5
Apr2025
3
May2025
2
Jun2025
5
Jul2025
1.5
Oct2025
3.5
Dec2025
2.8
Jan2026
1
Feb2026
5
Mar2026
3
Apr2026
3
May2026
2.8
Jul2026

Monthly average ratings based on 211 reviews

Showing 50 of 211 reviews

Average rating:
4.3
July 29, 2026
Trustpilot

This Company is an absolute nightmare…

This Company is an absolute nightmare and I would seriously avoid them at all costs. They hold wages, even though the company has paid them, and there is absolutely zero way to contact them by phone, unprofessional. The company I work for are really looking forward to the contract with them ends.

V Stockford
United Kingdom
July 26, 2026
Trustpilot

Unusable

I have username and password yet I can't log in unless I add work Google account to my personal phone as it is impossible to bypass SSO and use login credentials instead. This is a problem as I can only access payslips when on approved work device.

Dawid
United Kingdom
July 16, 2026
Trustpilot

The App is easy to use

The App is easy to use, clean and not too busy. I am happy at this point, nothing more to think of in terms as extra features.

Mickhyle Heynes
South Africa
July 1, 2026
Trustpilot

Is easy to use

Is easy to use, the payment is always on time.

Nestor Brisso
Mexico
May 12, 2026
Trustpilot

i am very interestings and happy to…

i am very interestings and happy to your careers platform. however I don't have experiences about trustpilot function and there what and how to work. can you tell me about your service please

Nesru Usmano
Kenya
April 8, 2026
Trustpilot

The onboarding process was quite easy…

The onboarding process was quite easy to follow than i anticipated for, it has been really helpful using it every aspect are easy to follow and the ui is simple to understand.

Beata Chasey
France
April 3, 2026
Trustpilot

I don't recommend Oyster - No Transparency - No Responsibility - No Traceability

I don't recommend Oyster. Pathetic service. I have not received SWIFT payment in Feb'26. They didn't react well to track the payment. I received it after 20 days that too from an unknown source with unfavorable rate. The same issue is repeated this month too. I have been sending email after email but they hardly respond with useless detail. No Transparency - No Responsibility - No Traceability - that's what Oyster is all about.

Selvaganapathi Kasi
India
March 9, 2026
Trustpilot

Trustworthy Platform

Quick. Easy, and a Platform I can trust

Marlon Mendoza
NI
February 11, 2026
Trustpilot

In breach of Belgian labor law

In breach of Belgian labor law, it took them nearly a month to send over the documents I needed to file for benefits and apply for other jobs after, after a reorganization. The consequence of this, is that the benefits filing takes another month to be approved, meaning I am without a means of supporting myself while bills are coming in. If you are advertising yourself as an intermediary, well-versed in a country's labor law, it would behoove you to uphold said labor law, instead of screwing over the people who are unlucky enough to have to put up with you as the intermediary.

klant
Belgium
January 28, 2026
Trustpilot

My experience with Oyster has been efficient, transparent, and supportive

My experience with Oyster has been positive overall. The onboarding process was clear and well-structured, making it easy to understand my employment setup, contract details, and benefits. The platform itself is user-friendly and effectively centralizes important HR information, which is especially valuable in a global employment setup. I also appreciate the professionalism and support shown by the team when assistance is needed. To further improve the experience, faster response times for time-sensitive concerns and more proactive status updates would be helpful. Overall, Oyster is doing a great job enabling global employment, and with a bit more responsiveness, the experience would be even better.

Arnold Cuesta
Philippines
January 22, 2026
Trustpilot

They seem to be a scam

They seem to be a scam, they sent me some malware software to do my test, my laptop is in a mess and I emailed them about this but no response.

Damien Shillong
India
January 21, 2026
Trustpilot

This has been the worst HR agency we’ve…

This has been the worst HR agency we’ve worked with. contractual obligations were not respected. I would not recommend their services.

Vonder
United Kingdom
January 1, 2026
Trustpilot

user friendly

Mark Gil Velasco
Philippines
December 12, 2025
Trustpilot

Molly at Oyster Partnership has been…

Molly at Oyster Partnership has been fantastic to work with. She’s friendly, warm, and extremely efficient, and always matches me with great roles that suit me well. Highly recommend! Joana H.

M J
United Kingdom
December 10, 2025
Trustpilot

Disappointed at how the brand handles partnerships

Disappointed at how the brand handles external suppliers and potential partnerships. Lack of communication and poor expectation management. What I thought was the brand externally (and was very excited by) is not the brand that I encountered internally, ironically as a result of the brand team. I hope that others have a better experience than me!

NK
United Kingdom
October 22, 2025
Trustpilot

The absolute worst company I've ever…

The absolute worst company I've ever worked with. We started a call center in Mexico and we had issues with late payments, legally incorrect interpretations of termination rules under probationary periods, account manager left us and no one assigned to us for help. Bring your lawyers. You'll need them. Edit: I'm coming back to report that our Oyster contracts have broken Mexican law and now we must have this fixed immediately. The worst part is Oyster has no idea what the actual law is and confidently says false things. What a nightmare!

Adam
United States
October 16, 2025
Trustpilot

Unacceptable Payment Delays

About two weeks ago, my employer confirmed that my salary had already been sent to Oyster. Yet until now — mid-month — the payment still hasn’t arrived in my account. For several days, the only response I keep getting is “In the coming days”, with no clear explanation or timeline. This has been extremely uncomfortable and mentally draining. Before switching to Oyster, everything worked smoothly and payments were always on time. I genuinely hope Oyster improves its transparency and reliability, because this experience has been very disappointing for something as important as salary payments.

Zakarias Santanu
Indonesia
July 21, 2025
Trustpilot

My experience with Oyster partnership

I would like to share my recent experience with Rakeem from Oyster partnership. I'm really happy with the service provided from day one when I was made aware of this new opportunity. Rakeem has been very informative and professional. Within a week all docs were submitted and I was given a start date. Keep it up Oyster. Big thanks.

Alex Musial
United Kingdom
June 6, 2025
Trustpilot

Completely incompetent

As an EOR they have got to be the worst there is. I was employed by them for almost a year and from the first day it became apparent they had absolutely no idea about local labour law and cared little about complying with it. An error after an error, mistakes with my contract, mistakes when my salary was being updated, violations with my vacation time... They literally had nobody on staff who understands my local law. To top all of this off I just went through a severance with them. They assigned me some dweeb who (sort of) knew how to say hello in my language and that was the extent of his competence. A week of back and forth, letters from my lawyer, me trying to explain how things here are supposed to work and nothing. Nada. It's like they're determined to take their own company out of business in my country. If you're looking to engage an EOR as a business, don't go for them. They are going to cost you more money in legal settlements than you can anticipate. If you're an employee being offered to sign with them as an EOR, run. Seriously. They are the worst. Oh and another thing. They have a bunch of "verified" 5 star reviews here, all from reviewers that have no other reviews whatsoever. These are obviously fake. The funny thing is that one of the things I had to do for the company they employed me for was to get "verified" reviews on Trustpilot to improve their score.

BK
BG
June 4, 2025
Trustpilot

SLOW PROCESS

The conversion rate is too low compared to Deel and other payment platforms. The process is also lengthy, taking 5–7 days before funds are received. We hope to have a payment advance feature similar to Deel, which allows advances when clients delay payments. Thank you!

Grace
United States
May 1, 2025
Trustpilot

In Colombia or countries where public healthcare doesn’t work well, be careful with the health benef

he health insurance benefit offered by Oyster to employees under Employer of Record (EOR) arrangements poses several significant challenges for Colombian workers. While marketed as a global insurance solution, the benefit fails to consider critical aspects of the local healthcare and economic environment, leading to more frustration than value. 1. High Upfront Costs Make It Inaccessible One major drawback is the requirement to pay medical costs in advance before being reimbursed. For employees earning modest salaries (e.g., under €900 per month), paying hundreds of euros upfront for medical care is unrealistic. This system assumes a level of financial liquidity that many workers in Colombia do not have, making the insurance practically unusable for its intended purpose. 2. Poor Fit with Colombia’s Public Health System Colombia has a public healthcare system that covers most citizens, and many companies enhance this coverage with affordable prepaid medical plans. Oyster’s international insurance model does not integrate with these local systems or offer comparable flexibility, which further alienates employees from the benefit. 3. Lack of Local Relevance The benefit appears to be designed without a deep understanding of Colombia’s healthcare realities. What might work for employees in higher-income countries doesn't translate well in lower-income contexts. Instead of providing peace of mind, the insurance becomes a source of stress and confusion. 4. Illusion of Value On paper, having international insurance sounds impressive. But in practice, when it requires financial resources that employees can’t easily provide, it becomes an empty promise. Employees may technically have coverage, but it's of little use when they can’t afford to access care in the first place. Conclusion Oyster should reevaluate its health insurance offerings in regions like Colombia. By partnering with local providers or offering prepaid medical plans aligned with regional standards, the company could offer a benefit that employees can genuinely use and appreciate. Without such adjustments, what’s meant to be a perk becomes a burden.

Alejandro Gomez
Colombia
May 1, 2025
Trustpilot

First time working for oyster and they…

First time working for oyster and they are great setting everything up for me. Dana is great.

KHALIL RAHMAN
France
April 20, 2025
Trustpilot

Vivamente consigliato

Vivamente consigliato. Ottima location, personale professionale, ottima musica.

emilio.lelibero.it
Italy
April 8, 2025
Trustpilot

Good service, quick payouts

Its my first experience with oyster as my payroll provider and its great. Thank you

Faisal
Pakistan
March 14, 2025
Trustpilot

Poor handling of final pay & PTO — avoid if you're a remote worker

I worked under Oyster HR via one of their international partner arrangements and had a deeply disappointing experience after offboarding. Despite legally accrued PTO, they refused to pay the full amount owed to me, citing limitations with their subcontractors. However, Oyster was the sole facilitator and manager of my employment and should have resolved the matter internally. They acknowledged part of the PTO was valid — yet shifted responsibility between the client and local partners, ultimately leaving me without my earned compensation. This is unacceptable behavior for a company claiming to support remote talent ethically. I strongly advise any remote workers — especially those in regions where labor protections are stricter — to be cautious when dealing with Oyster. Transparency and accountability were severely lacking in my case.

Réda S
MA
February 11, 2025
Trustpilot

They lied to us in a meeting about…

They lied to us in a meeting about supporting credit card payments to get us to sign up. When I signed up, I realized that what they told us was not true. I had to email them back and ask where is the option for credit card payments, they told me that OysterHR supports only Direct Debit or Wire transfer payments. We had to drop them as our EOR because they did not seem trustworthy enough after false information they provided initially.

Ana B
Canada
February 10, 2025
Trustpilot

I like that Oyster is super responsive…

I like that Oyster is super responsive to my emails and queries. I usually get a reply in a day or 24 hours at the latest. So far interactions with them have been very professional and friendly

Benjamin
Switzerland
January 28, 2025
Trustpilot

Corporate processes

Many times, corporate processes are quite slow.

Maple
Thailand
January 21, 2025
Trustpilot

Reliable partner for international hiring

Oyster provides clear and reliable support when navigating the tricky landscape of international employment. Their platform is well set up and easy to use, they also continuously improve the features and processes. Most importantly, our team members have always found the onboarding and offboarding process to be well coordinated and smooth. We've used other EOR providers in the past and have not had such a positive experience. Their platforms were poorly set up, unreliable, customer support was slow and we never felt the confidence we do with Oyster. Makes our lives so much easier and enables us to hire the best talent anywhere in the world.

Vilte Dewar
United Kingdom
January 18, 2025
Trustpilot

User-friendly interface

Ali Cuneyt Cobanbeyli
Germany
December 31, 2024
Trustpilot

Quick and Seamless Onboarding

The entire process was pretty quick and seamless. It is by far one of the best onboarding process that I have experienced. Kudos to the team!

Kelvin Wee
Singapore
December 20, 2024
Trustpilot

I am very happy with how the Oyster app…

I am very happy with how the Oyster app navigates. It's user-friendly and easy to understand. The instructions are also very clear, and when I need assistance, I am confident I can easily ask questions.

Jojie Basmayor
Philippines
December 19, 2024
Trustpilot

Highly responsive

Highly responsive, super helpful, and supportive!

Raphael P
Spain
December 18, 2024
Trustpilot

Very straight forward

Nicola Donno
Spain
December 17, 2024
Trustpilot

The hiring process was very easy and…

The hiring process was very easy and smooth

Ekaterina Markhutova
Spain
December 15, 2024
Trustpilot

I had a great experience with Oyster

I had a great experience with Oyster. You helped me a lot, and because of you, I could work remotely from my country in the UK. I have never had such great support and hope to be able to co-work with you again in the future.

Joanna M
Poland
December 8, 2024
Trustpilot

Great EOR - best choice :)

We started to be in contact with Oyster in summer this year and finally they are our new EOR :) I have to say that Oyster is a really well organized company with extensive knowledge - but the best are the people. Every single person I had been in contact with really is amazing! Looking forward to continuing partner with them and happy we made the right choice.

Jennifer
Spain
December 6, 2024
Trustpilot

Automated and very easy to comply.

Automated and very easy to comply.

Khrystalin Joyce Brazil
Philippines
December 1, 2024
Trustpilot

Simple Onboarding

It was a simple onboarding workflow and support accessibility. Like the international capability and ease of document uploads.

John S
Canada
November 29, 2024
Trustpilot

Excellent experience.

Stanley Wu
Taiwan
November 26, 2024
Trustpilot

Helpful guidance be the Oyster team

Christos Morfopoulos
Switzerland
November 25, 2024
Trustpilot

Never had problems with them

Never had problems with them. Super easy to use.

Nickollas Castiglioni Nogueira
Germany
November 23, 2024
Trustpilot

I had an exceptional experience with…

I had an exceptional experience with Oyster, and I cannot recommend them highly enough! From the very beginning, the onboarding process was seamless. Their platform is intuitive and user-friendly, making it easy to set up and navigate without any hassle. The support team went above and beyond to ensure I had everything I needed, providing quick and clear responses to my questions. Their attention to detail and commitment to client success is evident in every step of the process. If you're looking for a smooth, efficient, and customer-centric experience, Oyster is the way to go!

Abdul-Latif Benson Lamidi
Canada
November 22, 2024
Trustpilot

Is oyster career consultancy the same…

Is oyster career consultancy the same as Oyster hr...is it legit or scam?

Ochieng Migoya
Kenya
November 21, 2024
Trustpilot

Great Experience

My hiring process was completed with ease and guidance.

Decerie Mae Artiola
Philippines
November 18, 2024
Trustpilot

Inexistent support

Inexistent support. This was the first time I had a question about my employment via Oyster. I called on support and the support person had the guts to close the chat without any answer. 3 days later, no answer even via email. I am already in talks with my company to switch to a different service. Apart from the very irregular pay dates, inexistent FAQ, this is very concerning. Now imagine if this was an emergency or a time sensitiver matter? If you are a remote worker, with Oyster you are not safe.

- Renan .
Portugal
November 15, 2024
Trustpilot

Welcoming and Supportive

From the initial contact to the final stages, everyone I interacted with was welcoming and supportive. This created a positive first impression and reinforced my excitement about joining the team.

Jasmin Baker
Philippines
November 14, 2024
Trustpilot

There were only minor issues

There were no issues, apart from difficulty communicating in initial steps. Other than that it was fine.

Christopher Crotty
Canada
November 13, 2024
Trustpilot

A lot of support in order to sign on…

A lot of support in order to sign on time.

Enrique Matos
Greece
November 12, 2024
Trustpilot

Overall

Overall, I got really nothing to complain about except from benefits. I think lower tiers employees should have much better packages for insurances. Instead you are giving them bad packages. With MultiSport its the same. Definitely you could have done much better business model.

Zui Khan Le
Poland

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