Rating Trends

3.3
Aug2026

Monthly average ratings based on 50 reviews

Showing 50 of 50 reviews

Average rating:
3.3
August 27, 2026
Trustpilot

Ho comprato ottocast i3 una vera…

Ho comprato ottocast i3 una vera bufala,una delusione massima,accompagnata da una latitante presenza e supporto ottocast.un prodotto che non vale neanche un caffè.se dovessi consigliare questo prodotto direi bocciato…..—non compratelo.\

Angelo Solitro
Italy
August 27, 2026
Trustpilot

Dashcam mit CarPlay.

Dashcam mit CarPlay. Leider ist die 2K Auflösung viel zu gering. In der Bedienung ist die Kamera zu kompliziert. Nicht empfehlenswert!!

Andrew
Spain
August 26, 2026
Trustpilot

Supporto clienti PESSIMO - Comportamento non corretto per il rimborso

Venerdì 21/08 ho ordinato due articoli sul sito Ottocast.it pagandoli di più (rispetto ad Ottocast.com) per averli entro i 3 giorni lavorativi come indicato nella pagina dei prodotti, perchè dovevo partire. Lunedì 24/08 creano l'etichetta e mi arriva mail UPS per consegna il 25/08. Il 25/08 vedo sul sito UPS che deve ancora partire ed inizio a preoccuparmi. Chiedo informazioni ma non sanno dirmi quando parte il mio ordine. Annullo quindi l'ordine, chiedendo immediato rimborso e loro mi danno conferma scritta che non era partito e che avrebbero annullato. Alla sera invece mi arriva mail da UPS che l'ordine è partito e la consegna è stata riprogrammata per il giorno 26/08 dalle 9÷13. A metà mattina del 26/08 vado sul sito UPS e nel tracking dice che il materiale è fermo al centro smistamento della mia città in giacenza per futura spedizione. Contatto il supporto Ottocast indicando il tracking UPS ed allegando anche screenshot e capisco definitivamente che c'è un sistema di risposta automatica (sicuramente tramite AI) che non controlla le informazioni che si danno e che continua a rispondere nel medesimo modo all'infinito dicendo invece che il materiale non è partito e che devo controllare il sito UPS ed aspettare la fine della "procedura". Aperta segnalazione a PayPal che diventerà reclamo per avere il rimborso. Il prodotto forse sarà anche ottimo, ma il supporto è veramente pessimo oltre al fatto che così facendo prolungano volontariamente le tempistiche per il rimborso dovuto!

Emanuele
Italy
August 25, 2026
Trustpilot

Very good experience with this company.

Very good experience with this company. the after-sales service is excellent I recommend it

molins
Spain
August 24, 2026
Trustpilot

Excellent service

Excellent service, and a good product

Stephen Kennedy
United Kingdom
August 24, 2026
Trustpilot

Poor design and service

Edit: after posting this review I received an email from ottocast saying they would cover the cost of shipping, once they realised how costly it was they decided they no longer needed the faulty product back to send me a new one. Yet to receive the new one yet but I will be sure to update the review once received and have been able to try another to see if it will actually work. Concept is great and the camera was excellent, when it worked. However, it rarely worked. Transmitter constantly over heated (it was physically hot to touch and would flash blue and not work). I followed all the steps they requested me to try and was patient. They sent a special cable to try and still no luck (they said these cables are required, if that were the case why not supply it with the product?). It got to the point that the transmitter has completely ‘blown’ now and won’t even turn on when plugged in, it actually ‘trips’ the usb port power and turns my car port off (brand new car). Customer service have now suggested sending a new product as this one seems to be faulty but will not send one until the faulty one is returned which is understandable. What is not understandable is the expectation that I need to outlay the shipping cost to return it. Although it is an insignificant cost it’s the expectation that their customer has to spend more money (and time!) to receive a product that works, which should have worked in the first place. I wouldn’t waste your money on this brand, its design is not great and the customer service is poor.

Dani Watts
Australia
August 23, 2026
Trustpilot

スバルの車ですが

スバルの車ですが、簡単にはつながりません。試行錯誤中です。

FUKU
Japan
August 22, 2026
Trustpilot

Great performance, but abysmal warranty support for manufacturing defects

I originally loved this product. When it works, it works great and does exactly what it's supposed to do. However, after less than a year of use, my unit developed a clear hardware defect—the internal Wi-Fi transmitter failed, rendering the device useless. After contacting support and providing clear video evidence of the failure, the company acknowledged that this is indeed a manufacturing defect and that it is fully covered under their one-year warranty. That is where the positive experience ends. Despite admitting the product is defective and that I am well within the warranty period, they refuse to send a replacement device until I pay out-of-pocket to ship the defective unit back to them. It is incredibly frustrating to be expected to pay for shipping and handling for a product that failed due to no fault of my own. Penalizing the customer for a manufacturer's failure by forcing them to cover the return costs is poor practice. If you are considering this product, be aware that if it fails, you will be the one stuck paying to fix their mistake.

Deonarine Singh
United States
August 22, 2026
Trustpilot

Sono veramente deluso

Sono veramente deluso, ho acquistato il prodotto il 7 agosto e oggi siamo il 22 agosto e non hanno ancora spedito, ho mandato svariati email e ricevo sempre una risposta automatica, ho chiesto il rimborso e non vogliano accettare, mi hanno detto di aspettare.

diniss
Italy
August 21, 2026
Trustpilot

Lagging all the time

Egil Svela
Norway
August 21, 2026
Trustpilot

Ho acquistato ottocast play 2 sperando…

Ho acquistato ottocast play 2 sperando di smartizzare il mio dispositivo auto non di serie purtroppo non è compatibile,non ha istallato CARPLAY di serie. Dopo contatti con assistente ha confermato la non compatibilità con il mio dispositivo, purtroppo . Peccato ottimo supporto 👍

Maurizio Celli
Italy
August 20, 2026
Trustpilot

Consistent and stable connection

Consistent automatic connection once the car is started. Stable connection during utilization. The device turns itself off once the engine is stopped which is a plus. It does what it says on the tin. So far, happy customer here!

Caramujo
QA
August 20, 2026
Trustpilot

Such a fantastic product.

Such a fantastic product. Plug and play. Transforms the driving experience. Instant connection. No drop outs.

ACG1
United Kingdom
August 20, 2026
Trustpilot

The cube 3.0 does not fit our 2018…

The cube 3.0 does not fit our 2018 Mitsubishi Outlander.

Kevin Crowley
Australia
August 20, 2026
Trustpilot

Customer communication and service

Product great idea works well

Susan May
Australia
August 19, 2026
Trustpilot

I've had a terrible time connecting the…

I've had a terrible time connecting the otto cast to my F150. I've had it now over a week and it still isn't connected continuously. It's been a disappointment.And I had such high hopes. It said that it was so easy to connect and it definitely isn't.Directions were not included in the packaging.

George Cacchiotti
United States
August 19, 2026
Trustpilot

Fantastic car play adapter!

This car play adapter is by far the best one I have purchased (#3). The most annoying thing about my car was the fact that the previous adapters never connected consistently, and after a week of use, this one has 100% of the time. I’m very glad I purchased this and would recommend to everyone.

Jonathan Freitag
United States
August 19, 2026
Trustpilot

Adapter was easy to set up and works…

Adapter was easy to set up and works great! Design is clean and compact, so it doesn’t stand out too much. Connects quickly and no noticeable lag or delay when using CarPlay. Shipping took a little longer than I anticipated but no major delays or issues.

Elijah S.
United States
August 19, 2026
Trustpilot

Difficult to get to work properly

Difficult to get to work properly. It could be me.

Bill
United States
August 19, 2026
Trustpilot

Product does not transfer any data to…

Product does not transfer any data to my vehicles screen.

Corey Gautreaux
United States
August 19, 2026
Trustpilot

Excellent

Excellent - works really well

Mr Minall
United Kingdom
August 19, 2026
Trustpilot

This is the third ai box I have bought

This is the third ai box I have bought, the other 2 would either not work or cut off in the middle of a video in which yours doesn’t.The videos play without any glitches

David huff
United States
August 19, 2026
Trustpilot

All good product works perfectly and…

All good product works perfectly and Intructions were easy to follow and set it up. Minor grope on the tine it took to post as it wasn't clear on the order that despatch was direct from China.

Gary Mortimer
United Kingdom
August 19, 2026
Trustpilot

This camera is very difficult to connect

This camera is very difficult to connect

Chey
United States
August 19, 2026
Trustpilot

It took a long time to get here from…

It took a long time to get here from China. It was worth the wait, works perfectly so far.

Diane BURLEY
United States
August 19, 2026
Trustpilot

Wirelessly Good

The product is awesome. Does exactly what is says on the tin. Works flawlessly and so much better than having wires everywhere. The ordering process was easy and smooth too. Although I do thing delivery could have been quicker. Still a thumbs up 👍🏻

Stephen
United Kingdom
August 19, 2026
Trustpilot

Simple and easy to use

Simple and easy to use. Great quality.

Abigail
United States
August 19, 2026
Trustpilot

Plugged product into into the USB port…

Plugged product into into the USB port in my vehicle and before I could pair it to my phone the unit was so hot had to unplug before it caused damage to my vehicle product is unusable

Will Presnell
United States
August 19, 2026
Trustpilot

Does exactly as advertised

Jo Finlay
Australia
August 19, 2026
Trustpilot

Now it works great

After changing the startup delay it works fine. Before the start up took quite some time but now I am happy with my purchase.

Per B
Sweden
August 19, 2026
Trustpilot

Works fine

Works fine, kind of a pain to set up, at least in my ford f-150. About an hour so with chat gpt, we got it. They should have a app, that would make airplay sync so much easier

Derek Bissonnette
United States
August 19, 2026
Trustpilot

Device is crap

Device is crap, audi s3 8v, take 5 mins to connect each time, have to tell the car to connect to it, cant control the music on the interface

Sam Pepper
United Kingdom
August 19, 2026
Trustpilot

Perfect work 👌

Mareks Jaunups
Ireland
August 19, 2026
Trustpilot

Ich habe mich für die Otto Box AI P3…

Ich habe mich für die Otto Box AI P3 pro entschieden und bin überglücklich das es in meinem Peugeot 3008 wie versprochen funktioniert Auch möchte ich mich bei den Mitarbeitern bedanken speziell bei Paul der mir hilfreiche Tipps zur Anwendungen gegeben hat Sehr schnell Antwort auf WhatsApp ohne schnick schnack super freundlich und sehr hilfsbereit. Vielen lieben Dank So macht einkaufen spass

daniel klausman
Germany
August 18, 2026
Trustpilot

Servizio clienti occezzionale e…

Servizio clienti occezzionale e cordiale, prodotto perfettamente funzionante e arrivato in soli 2 giorni

Alessandra Giannubilo
Italy
August 18, 2026
Trustpilot

This does not work

This does not work to connect my Samsung Galaxy S22+ to my 2025 Toyota Tacoma TRD Sport. Very disappointing.

Joseph DeUnger
United States
August 18, 2026
Trustpilot

Does work as advertised.

Does not setup as per instructions but did eventually work. Update: Despite the initial difference in setup the U2Air Pro has continued to work as advertised in my car (Porsche) using Apple Carplay. However as this is not my daily driver it has only been used several times. Also, it was shipped from mainland China but arrived within a few days. As such, I have increased my review score by 1 star. (The company has recently contacted me and advised they were sorry for my experience and offered me a free wireless charger.)

RF
Canada
August 18, 2026
Trustpilot

Fast 300€ für Elektronikschrott…

Fast 300€ für Elektronikschrott bezahlt. Ottocast 3AI Box Leider konnte ich meine Box krankheitsbedingt erst nach 30 Tagen ausprobieren. Hier mein Fazit: Die Box funktioniert mal mal nicht, wie sie eigentlich möchte. (vorher hatte ich eine Billigversion eines anderen Herstellers die Flüssig lief und das machte, was sie tun sollte,) was man von diesem Premium Produkt überhaupt nicht behaupten kann! Ständige Verbindungsabbrüche, die Flüssigkeit des scrollen, kann man mit den ersten Handys mit Touch vergleichen! Bei Musik hören hört es sich an, als wenn man einen Sack Muscheln schüttelt! Die einzigste App, die immer das tut, was sie tun soll, ist die Aufforderung zum abschließen einer eSIM! Ohne die die Sprachsteuerung auch nicht mehr funktioniert! Ich wollte mein Gerät zurückgeben, aber da ich erst nach 30 Tagen den Probelauf starten konnte, war die Zeit natürlich abgelaufen. Ich habe noch nie so viel Geld für so viel Schrott ausgegeben.

Wecker
Germany
August 18, 2026
Trustpilot

Silly gadget won't work on my truck

Silly gadget won't work on my truck, even though they confirmed it would before I purchased.

Matthias C
United States
August 18, 2026
Trustpilot

All.good

All.good, as indicated, fast delivery, good quality

David LASKY
United States
August 18, 2026
Trustpilot

A must-have

Device does exactly as advertised. It’s so convenient and much faster connecting than with a cable.

Kunde
Germany
August 18, 2026
Trustpilot

ottocast mini 3.0

I bought the ottocast mini 3.0 after reading and looking at a lot of information mainly because I did buy an inferior quality and cheaper item that promised to do all of what ottocast does but at a smaller price but was a complete waste of time and money. The ottocast is very easy to install, only takes a couple of minutes before your up and running. I've had it now for around 3 weeks and it's worked perfectly. By the time you start your car and put your seat belt on it's already up and running. I've had no connection problems and maps run smoothly. Calls are clear and easy to make. Music streams with great quality on play back. All in all rear the reviews and do a little homework but I would totally recommend this to you 100%

SEAN WARD
United Kingdom
August 18, 2026
Trustpilot

Ottocast 4-1 dash cam still trying to…

Ottocast 4-1 dash cam still trying to get dash and Waze running on system together can do sepetayly but not together C5 Citroen Aircross 2024 model 1.5hdi

Alan Rowlands
United Kingdom
August 18, 2026
Trustpilot

This was such a good purchase

This was such a good purchase. Every time I see facebook ads for products like this I’m always worried it’s scam. But this adapter for cell phone to carplay via Bluetooth has been perfect. It connects immediately and seamlessly with my car and plays flawlessly. I am so happy to have it!

Derek
Canada
August 18, 2026
Trustpilot

Resetear ottocast mini nova

Todo perfecto, muy bien

Jose Valero Martin
Spain
August 18, 2026
Trustpilot

Ottocast does what it promises to do

Ottocast does what it promises to do. It brings wireless Apple Car Play to drivers who have an older vehicle that normally requires a wired USB connection. I hesitated to give 5 stars only because it took me a few days to figure out how to get Apple Car Play to show on the screen of my vehicle when I was connected to the Ottocast. On my vehicle I had to periodically go into to settings/bluetooth/carplay to connect. Now that I know to do this on the rare occasions when Carplay does not show even though I am connected on my phone, Most of the time the device, phone and car all talk to one another as soon as I get in the car.

David Barish
United States
August 18, 2026
Trustpilot

It doesnt connect straight away

It doesnt connect straight away, cignet one i got is way better and faster. Never fails to connect

Kieran
Australia
August 18, 2026
Trustpilot

Product didnt work

The product didnt work, i couldn connect with my Samsung Galaxy S26 to the android auto app

PTY Jose Escalante
United States
August 18, 2026
Trustpilot

So far so good

So far so good. Connects right up and does what i need it to do

Charles D Spitzer
United States
August 18, 2026
Trustpilot

後部モニターに映像を映したくてこの商品を買ったのに対応できなかった

後部モニターに映像を映したくてこの商品を買ったのに対応できなかった

章治
Japan

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