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Koinly Reviews

Rating Trends

4.5
Oct2025
4.2
Nov2025
4.9
Dec2025
4.8
Jan2026
4.5
Feb2026
4.1
Mar2026
3.7
Apr2026
4.7
May2026
4.5
Jun2026
4.8
Jul2026
4
Aug2026
4.9
Sep2026

Monthly average ratings based on 220 reviews

Showing 50 of 220 reviews

Average rating:
4.5
September 19, 2026
Trustpilot

best price tax

Rolandas Aleksandravicius
LT
September 14, 2026
Trustpilot

Koinly makes tax time a breeze

Koinly makes tax time a breeze. Great user interface and easy to interpret reports. The function which calculates the maturity of my assets is perfect for planning when and what to sell to save on my tax obligations.

Darren Cochran
Australia
September 9, 2026
Trustpilot

It does help a lot

It does help a lot. Without this tool it would be a nightmare, and i dare say even impossible, to deal with the taxes.

Peter
Czech Republic
September 9, 2026
Trustpilot

Great platform

Great platform. Been using Koinly to do my Tax for years. Easy to use. Highly recommended if you don’t want to get in trouble with the Tax Man

Eugene Lim
Australia
September 3, 2026
Trustpilot

Easy to set up and use

Easy to set up and use and it allowed my to register a £900 CGT loss with HMRC for a previous tax year. My only gripe is the AI Chat bot is typically useless when you want help.

SW
United Kingdom
September 2, 2026
Trustpilot

Koinly, great tool for tax report

I´m using Koinly since several years to make my tax report for crypto ! It´s great to use. I tried another tool (coin tr...) but found out, that Koinly is more clear and easier to use than the other tool. Great tool !!! An additional App für iphone would be nice, but not urgently needed !! This tool ist high´ly recommende

Sascha Moschel
Germany
September 1, 2026
Trustpilot

Good so far!

provided the information I needed for my taxes. Using it again for the following year!

AT
Switzerland
August 28, 2026
Trustpilot

Great service

Great service, good easy to navigate interface with good support. Couldn’t recommend more!

Luan
New Zealand
August 27, 2026
Trustpilot

I'm 58 and I pretty much worked out how…

I'm 58 and I pretty much worked out how to do it on my own. I had a little help from a friend but found the answers by myself. I have used koinly now for a couple of years and I am very happy with the service they offer.

Debra Gabriel
Australia
August 20, 2026
Trustpilot

Im really happy with them

Im really happy with them. Very simple, very user friendly and accurate.

Lion Biton
Israel
August 19, 2026
Trustpilot

I love it best for loseing fat

I love it best for loseing fat

jaiden risstrom
Australia
August 15, 2026
Trustpilot

koinly caters to more advanced users, and does a good job

koinly is the product that I have chosen to assist me with my crypto taxes. I believe it is optimized for crypto users who are maybe slightly, to much more advanced, than those just using CEX's. discerning people who actually look at their year in crypto, line by line, may find that it is a good tool for that. I would not recommend that anyone who uses outside wallets, defi, etc, just click "generate return" and call it a day, but koinly makes it so it's not such a crazy, negative, and frustrating experience getting your crypto taxes done as accurately as possible. The AI tool gets better as you feed it more data and get more specific with your questions. the live support is not "live", but as long as you are not trying to to your return on Oct 10th, people will get back to you within a day or so, and they are very helpful. koinly has helped someone like me, who actually takes the time to make sure their return is legit, achieve satisfactory results.

robert
United States
August 14, 2026
Trustpilot

Although support is amazingly helpful

Although support is amazingly helpful, my portfolio is completely wrong over the past 5 years and unable to track everything correctly. My balances are all out and I doubt they’re accurate in lots of things. I’ve put in a good 100+ hours trying to correct it but it’s still a shambles.

Nathan F
Australia
August 14, 2026
Trustpilot

I've been contacted by several people…

I've been contacted by several people who claim that they are from Blockchain support and all telling me different stories about my account and I'm finding it hard who to believe and that I'm going through cancer treatment for my prostate cancer I know that there are scammers out there but I'm finding it hard who to believe about my account and Now I'm being threatened by Sabrina of Blockchain support that they are going to terminate my account this is bullying and intimidating why are they doing this to me and at the moment I'm finding it hard to raise the money that they want to activate the account but legally it doesn't matter how long the account has been inactive I shouldn't have to pay anything for the activation of the money Many thanks Paul Glander

Paul Glander
United Kingdom
August 13, 2026
Trustpilot

Excellent experience

The App is direct and user friendly. Personnel of Koinly when customer service is needed are knowledgeable, patient and very helpful. Highly recommend Koinly!

Ritchie Brooks
Australia
August 13, 2026
Trustpilot

Koinly kinda saved my ass

When I first got into the wild West of crypto, I was like a headless chicken making trades on a million different platforms with no understanding of the tax implications. Koinly single handedly consolidated all of my wallets and platforms. And somehow tracked every loss and gain I had ever made. I literally don't know what I would have done without it tbh

Rowan Bettjeman
New Zealand
August 12, 2026
Trustpilot

Simple and easy to use

Simple and easy to use. Great for doing crypto taxes.

Mark Bailey
Australia
August 12, 2026
Trustpilot

Brilliant product

Brilliant product. Made tax incredibly easier. Almost would have been impossible without it and that’s using a top accountant. Must have if you are buying crypto but even more so for frequent trading. Highly recommend, worth every cent

Sam
Australia
August 11, 2026
Trustpilot

My tax numbers arewildy wrong

My tax numbers arecwildy wrong. Its been so frustrating and the help names are not useful at all. My account shiws me gaving 270 litecoin and 98 veritaseum, when i have 20 of lite and 42 of veri. My tax orofit fir 2020 shows $25,000 when i could have made $6k maybe...and my cost vase shows $77,000 and more lijely 15 to 25k max

Jeff Hill
Australia
August 11, 2026
Trustpilot

Koinly Review

The AI bot was very helpful and provided me with the information that I needed to correct miscalculated transactions. When I had an issue that required human support, Koinly responded to my emails within a day. The tax reports page on Koinly gives you all the information that you need to monitor the income that you made. The tax plans are not expensive and the tax forms that Koinly provides you are all that you need to do your crypto taxes. Overall my experience with Koinly has been positive.

Brian
United States
August 11, 2026
Trustpilot

I have been contacted by someone from…

I have been contacted by someone from block chain telling me that I had a frozen account with bitcoin and I had to go though Koinly software with a temporary email and password....what a strange thing to ask? has anyone else experienced this?

Rose Bella
United Kingdom
August 7, 2026
Trustpilot

Koinly simplified my Self assessment

I was contacted by HMRC, for outstanding crypto taxes and i needed to submit a Self assessment for 3 years back dated. I was very apprehensive i couldn't afford a big tax bill or an accountact. I used Chatgpt and Koinly, Koinly did all my bills and gave me itemised transactions really easy not what i expected. Once i got the 3 different years tax forms from Koinly and used chatgpt to fill in the self assessment, I was actually owed a substantial amount of money. Now i am up to date with my taxes and feel like a weight has been lifted off my chest.

Harjinder Dhaliwal
United Kingdom
August 7, 2026
Trustpilot

Accounting software that cannot count

customer
New Zealand
August 5, 2026
Trustpilot

It is very easy to work with

It is very easy to work with, specially with complicated transactions and CVS’s.

Rayan Bamdad
United Arab Emirates
August 4, 2026
Trustpilot

Title: Reliable Crypto Tax Software for Easy Multi-Exchange Reporting and Stress-Free Tax Preparatio

I’ve been using Koinly for several years to prepare my crypto tax reports, and I’ve had a very good experience with it. It makes tracking transactions across different exchanges much easier and takes a lot of the stress out of preparing my crypto taxes. The reports are clear and easy to use for tax purposes. I’ve found Koinly reliable and convenient over the years and am very happy to continue using it.

Simon Lioe
Australia
August 4, 2026
Trustpilot

Update - Review now completed - Thank you Koinly

**Edit. Thank you Koinly for reaching out to me. My review is now complete. The expert reviewer was diligent and kind enough explain the length of time needed for my case. Thank you.

Anonymous
United Kingdom
August 3, 2026
Trustpilot

A great application

A great application, everything was laid out great and easy to use , took the stress out trying to get all accounts in order for tax returns , I would highly recommend

Enda
Ireland
August 1, 2026
Trustpilot

life saver

I had originally used another that was complicated and abandoned customers with no warning. Koinly saved me just in time. I send my Koinly generated forms to my accountant and my return comes back 2 days later. No reconciling. Koinly is a life saver. This year there is a new form and customer service handled my questions. No problem.

Robert John Nichols
Netherlands
August 1, 2026
Trustpilot

Took the stress out of my tax return

Koinly made doing my tax return so much easier. I was really anxious about trying to work out all my crypto and shares, but it took away all of that stress. It saved me hours of trying to figure it all out myself and meant I didn’t need to use a tax agent. Definitely worth it!

Amanda Sutton
Australia
August 1, 2026
Trustpilot

Hugely Simplifies tax headaches

Super easy just link all your wallets.

Jacob
Australia
July 31, 2026
Trustpilot

520 page excel worksheet

I had a 520 page excel worksheet with no 1099 summary on the Sales, gains, losses and the such. I tried the IRS transcripts that was 674 pages! Really WTF was I suppose to do with this?? In 10 minutes I had all I needed to report for taxes. This was Amazing!! Thank you so much Koinly!!

Cathy M
United States
July 29, 2026
Trustpilot

Tax returns made easy

Super easy to have my statement prepared for annual tax return.

PETER W
Australia
July 22, 2026
Trustpilot

Well executed crypto software

Well executed crypto software, the best if you have a mixed bag, not just Bitcoin. Easy to configure, can be used by your accountant if you wish, best all round and the system I have used for years.

Larry Pinkerton
United Kingdom
July 22, 2026
Trustpilot

Great app

Great app, can get all your tax statements at once

McLaren Mark
Australia
July 21, 2026
Trustpilot

Excellent Support and an Easy-to-Use Platform

Hi, I'm a Koinly user, and my experience with Koinly has been very positive. First of all, the UI is very simple and beginner friendly, which makes everything easy to understand and use. I didn't have to spend time figuring things out, and that's something I really liked. Second, the number of supported blockchains and CEXs is incredible. I have transactions across many different blockchains and CEXs, and I couldn't find another platform that supported almost all of them in one place. Then I found Koinly while asking an AI for recommendations, and when I saw that it supported almost everything I needed, I immediately thought, "This is exactly the platform I've been looking for." Now comes the best part of my experience. Even though Koinly supported almost all of my blockchains, there was one that wasn't supported. At first, I was a little confused about how I was going to import those transactions. So I contacted the Koinly support team, and honestly, I can't even describe how helpful they were. They guided me through the whole process, answered every question I had, and made everything so much easier. I genuinely didn't expect that level of support, and I really appreciate the time and effort they put into helping me. I also used Fin AI, and it was really helpful whenever I had quick questions. It saved me time and made using the platform even easier. Overall, I'm really impressed with Koinly. The platform, the support team, and Fin AI have all made the experience much much better.

Candy
India
July 20, 2026
Trustpilot

I've used Koinly for years

I've used Koinly for years, and it's saved me a lot of time and effort. The customer service is friendly, helpful, and responsive.

MAPTS
United States
July 19, 2026
Trustpilot

The overall experience of using Koinly is straightforward and user-friendly and is a brilliant platf

The overall experience of using Koinly is extremely helpful, clear and functional. Koinly simplifies and organises many of the tax complexities involved with owning cryptocurrency in Australia. Providing readable and acceptable tax information for clients and tax consultants alike. It is an invaluable resource for any crypto enthusiast and comes up as the best option in its area of expertise.

Tim Gordon
Australia
July 16, 2026
Trustpilot

They were very helpful with questions via email

They were very helpful with any questions I had. Such a relief to get this done using Koinly.

Simon Vivian
Australia
July 15, 2026
Trustpilot

I had a great experience using Koinly…

I had a great experience using Koinly for my crypto taxes. The platform made it much easier to organize my transactions and prepare my tax report. It saved me a lot of time and reduced the stress of working out my crypto tax obligations. The interface was easy to use, and whenever I needed help, the support team was responsive and helpful. I would definitely recommend Koinly to anyone looking for a simple and reliable crypto tax solution.

Abdul Miradi
Australia
July 14, 2026
Trustpilot

Your website is very user-friendly and…

Your website is very user-friendly and convenient. I can easily find and view all the information I need. And I hope it continues to improve and develop even further in the future.

Apple
Australia
July 9, 2026
Trustpilot

Been using this platform for years

Been using this platform for years. It is a great platform when you have simple transactions. When things get complicated you have to rely on their customer support. Thats when things begin to get dicey. Their AI is ok for helping but if it doesn't help you then you have to wait for customer service staff. I have been dealing with an issue now for about a week. My issue hasn't been resolved with speaking to 3 customer service staff. I have asked to speak to a manager and now this is my second day waiting for another response. If I were just starting out, I would look around for other platforms to tell you the truth.

TJ
Australia
July 8, 2026
Trustpilot

Perfect for keeping track of your…

Perfect for keeping track of your cryptocurrencies and obtaining a detailed report for the tax authorities.

Dani
Spain
July 8, 2026
Trustpilot

Koinly definitely makes tax alot easier…

Koinly definitely makes tax alot easier I definitely recommend them.

Allan Brown
Australia
July 7, 2026
Trustpilot

So easy

My Tax Agent used Koinly for my crypto in the 2024-2025 tax year which took under 10 minutes in her office. This year I decided to use Koinly myself at home to prepare for tax. I am no computer whiz but this was so easy to use. I would recommend Koinly to anyone. Its so simple.

Rob Stroud
Australia
July 6, 2026
Trustpilot

Once set up very easy to use and not…

Once set up very easy to use and not had any issues with the ATO

robert potts
Australia
July 3, 2026
Trustpilot

Being using koinly for last 5 years for…

Being using koinly for last 5 years for my tax returns. My accountant love them, i just down load tax reports on koinly and send to my accountant. done ! Koinly the way to go for ATO !

antony
Australia
July 2, 2026
Trustpilot

Koinly is such a good program

Koinly is such a good program. U can add your wallets and check out your tax and even know which package to buy. It was a breeze and soo easy to use. Will buy again next yr. Bonus. You can pay in crypto. 😉

Kevin
Australia
July 2, 2026
Trustpilot

genial y eficaz

genial y eficaz

Angel V
Spain
July 1, 2026
Trustpilot

Awesome to work

Awesome to work. Would be great to see some improvements to resolve mismatch between reported and calculated assets and values

shaleen sharma
Australia
July 1, 2026
Trustpilot

Koinly makes working out crypto taxes easy.

I found working out the taxes on my crypto by myself to be basically impossible. Koinly makes it easy. Just connect your wallets and exchanges and Koinly does the rest.

John Kerr
Australia

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