October 27, 2026

Very bad service.

Very bad service. It takes them hours to address tickets. SAVE YOUR MONEY, TIME AND STAY AWAY!!!

October 24, 2026

suporte rapido e eficiente

suporte rapido e eficiente Rincy WL é o melhor que ah

October 20, 2026

Repeated hardware problems, provisioning delays and poor outage support

We operate three dedicated servers with InterServer. Our experience has included a previous RAID outage, power-supply compatibility issues, inconsistent hardware configurations and different SSD models supplied for the same RAID setup. Some servers took weeks to provision, considerably longer than the advertised timeframe. The latest incident was an approximately 11-hour production outage on October 20, 2026, affecting our customers’ websites. InterServer confirmed that the power connection between the PDU and server had come loose. Both the server and its remote IPMI management were inaccessible. The first substantive ticket response took roughly 8 hours and 40 minutes. We called both published US phone numbers, waiting more than 20 minutes on each call without an answer. Our ticket only received attention after we finally reached someone by phone following hours of trying. InterServer restored power and service, which we acknowledge. However, their subsequent explanation that uptime monitoring is the customer’s responsibility does not address why the power connection came loose or why an already-reported production outage took so long to investigate. We have repeatedly requested a clear explanation of the cause, support delays and preventive measures. Those questions remain inadequately answered. This experience, combined with our previous hardware and provisioning problems, has seriously damaged our confidence. Based on our experience, we cannot recommend InterServer for business-critical production hosting.

October 17, 2026

Solid VPS experience

this is the most reliable that i have had for a very long time, at the cost - extremely good pricing, and solid support

October 16, 2026

Very quick and professional support

October 12, 2026

The best in support

The best in support, customer service and most reliable servers

October 12, 2026

Thank you all

Thank you all

October 12, 2026

Empresa é desonesta

Empresa é desonesta. Eu aluguei 2 servidores VPS com eles, e a porta 25 é bloqueada, pedi a eles que desbloqueassem, pois preciso do serviço funcionando. Eles disseram que somente depois de 30 dias. E perguntei a eles onde no contrato deles está explícito isso e até agora não me responderam. Não comprem serviço com eles, contratei o servidor não tem 7 dias, então pedi que cancelassem os serviços e me devolvessem o dinheiro, mas me negaram isso também Empresa lixo

October 12, 2026

A pleasant and positive experience with…

A pleasant and positive experience with InterServer hosting, especially thanks to their excellent customer support team, who are always willing to help and respond quickly. I had several issues with my website, particularly because I had recently migrated to InterServer. However, their technical support team was always ready to help and resolved all the problems with my website. My most recent experience with their support technician, Sajan Samuel, was particularly excellent. He did a fantastic job resolving the issues. I would like to express my appreciation for his professionalism, expertise, and willingness to help!

October 11, 2026

Good service

Good service at competitive prices.

October 8, 2026

I've been renting servers for over 20…

I've been renting servers for over 20 years, around ten different companies, and InterServer is the best. Responsive and reliable and they actually have customers service! A novel concept for most.

October 3, 2026

Generally good service

Generally good service, however I have had a problem with their billing department, double billing me on several occasions and having difficulty getting money refunded for their error. This has happened twice in the last 4 months. I have been with this company for over 10 years. Since Interserver took over from Host Department, customer service has not been what it used to be. Update: Today I had to file a dispute with my bank, because their billing department wasn't doing anything to resolve the double billing. They kept answering me with "We'll check further and get back to you," but they never did, and were clearly dragging their feet, even after I had given them all the information they needed, which was two different invoice numbers for the same domain renewal. After 6 days, I decided it was long enough. My bank has refunded my money. Do not sign up for auto renew or auto pay! Their billing department is a mess!

October 2, 2026

Paid for two servers, still waiting on one and clear answers

We paid InterServer $709 for two dedicated servers on September 24, 2026. One was delivered on October 2. As of October 2, the other still shows "Setup In-progress," with no firm delivery date. We followed up repeatedly and requested a supervisor, a firm handoff date, and a billing credit on September 29. That escalation on the remaining server's ticket is still unanswered. Support had answered a configuration question earlier, but did not explain the delay or provide an ETA. We specifically passed on overseas hardware options because we wanted to work with an American tech company and expected U.S.-based technical support. When we called for service, we reached a call center in India. That was disappointing, especially while we were already struggling to get answers about our order. This has disrupted our migration planning and made it difficult to trust the onboarding process. Delays can happen, but getting a clear answer should not require repeated chasing. We want a confirmed delivery date and a response to our billing-credit request.

October 1, 2026

The best Datacenter Hosting Company on the East Coast

I would just like to say this is one of the most generous companies I have ever done business with in my life. They are so generous when it comes to billing issues, Anytime I've needed a refund they've instantly given it to me. Anything regarding to billing they instantly take care of you I ran a very expensive dedicated server with them for a couple of months and I had true 10 Gigabit per second upload speeds and 10 Gigabit per second download speeds 24 hours a day seven days a week on an extremely powerful 9950X3D server with dual Samsung 9100 NVME drives 96GB of DDR5 RAM and an RTX 5090 graphics card for development. They gave me the deal of the lifetime on this thing. I mean another company would have probably charged me double for what I was paying. And they still always refunded me and gave me discounts Took care of me anytime I had a problem with billing. Right up until the end when I did not need the contract anymore. Anytime i talk about interserver whether it be on facebook or Twitter or anywhere I always give New potential customers my advice that this company in my opinion, especially if you live on the East Coast is one of the fastest backbones in America for Internet has one of the most powerful dedicated server setups I've ever used. And I am in the software development business and the hardware business and work with data center network engineers every single day. This company is the best on the east coast in my opinion. Very sincerely, Dominick Strippoli.

September 24, 2026

I wanted to state how happy I am with…

I wanted to state how happy I am with Interserver.net customer service and overall systems integrity and performance. The pricing is fair and reasonable. I'm a virtualmin user on one of my slices, and it has performed perfectly and has never gone down. That's how you run a server farm!

September 21, 2026

More access to resources than I need…

More access to resources than I need and support is incredibly patient. Response time is quite reasonable up to amazingly quick. I am an ignorant beginner and this environment is perfect for learning.

September 20, 2026

Propre rien à dire

Propre rien à dire

September 19, 2026

Their support staff is there for you…

Their support staff is there for you every step of the way. As our needs have scaled, so has our need for occasional support. And every time, they take care of it within the same day

September 18, 2026

InterServer Hosting

InterServer made a hosting site for our professional organization. From the time I first contacted them until I could FTP the HTML files to the site was only a couple of days. They were good at answering my questions.

September 17, 2026

More than one year of ABS stable conex.

September 16, 2026

A Brute Attack

We recently were subjected to a brute force attack that took down our website. Patiently Interserver personnel worked our requests, suggesting steps we might take, and providing critical feedback of what they were seeing on the server side. We are so very pleased they are hosting our website.

September 16, 2026

Excellent and really insta-fast support.

September 15, 2026

InterServer provides very reliable…

InterServer provides very reliable servers, network, and service! Highly recommended!

September 15, 2026

Their support is worst now

Their support is worst now. I am using around few months. When try to reinstall OS it finished it takes so many times even though a day and their support don't reply you.

September 13, 2026

Very good response time

Very good response time, support listened to every concern and resolved the issue eventually.. Thanks

September 10, 2026

Good VPS servers and prices

Good VPS servers and prices. Fast support responses.

September 9, 2026

Excellent experience so far from…

Excellent experience so far from Interserver. I've had to move host from Namecheap where I was very disappointed and i moved to Interserver. I must say, in general so far i've had positive interactions with their staff. I can't remember all their names, but at this time, Bibin has been very helpful and prompt in resolving my issues. I am hoping Interserver is able to keep up with the excellent customer service in the years to come!

September 8, 2026

They are great to work with and thier…

They are great to work with and thier servers are excellent

September 7, 2026

at first it seemed a simple user email…

at first it seemed a simple user email password issue. Once I gave more detailed info about this, the tech was able to solve it within minutes. I simply had to input my password and emails worked on my laptop and phone.

September 5, 2026

Server completely down, resolved

Server completely down, unable to connect, and refusal to admit it. Lost thousands of dollars because of them and they will not honor SLA Edit, after 2 hours of downtime, connection restored and 10% of my monthly fee done as part of SLA. I just feel that the status page should be updated because it took me an hour just to get someone to tell me it was an issue.

September 4, 2026

Been with these guys almost 20 years

Been with these guys almost 20 years. Best tech support and prices for webhosting I've ever found.

September 3, 2026

Real hard time with InterServer.net

It's been 24 hours I have created this VPS but have not been able to setup completely due to issues. Here are the issues I am facing after paying. 1. Server wasn't responding, ssh connection failing for hours. 2. No ipv6 setup completed event after creating ticket and agent confirming the same. 3. Timezone change on the UI doesn't work. I set the timezone, machine restarted but still UTC All these things are available on other VPS providers like Lightsail, DigitalOcean as soon as you create the machine but here it's a struggle. Support doesn't respond, even if they confirm on something, it still doesn't work. All they care about is payment, and after they got the payment, they don't care about customer.

September 3, 2026

junk service suspended my account and I…

junk service suspended my account and I lost my account without any reason ...worst hosting ever... pathetic people don't even reply to tickets. Call support guys says they don't even now what to do

September 1, 2026

Years and years as a custoimer of Interserver.net

I have been with Interserver.net for many years now and have found the service reliable. When at times I have needed help with the many aspects of their service, they are quick to respond and fix any issues quickly too. Not only are their pricing more than reasonable it's reliable. I could go on and on with accolades but if you are thinking of an Internet service provider just try them>>>>

August 31, 2026

He resolved my issue at very fast…

He resolved my issue at very fast speed. Perfect Person !!

August 29, 2026

great folks

August 28, 2026

InterServer. Five Attempts To Buy. Not One Reply.

BUYER BEWARE — FIVE ATTEMPTS FOR PRE-SALES HELP BUT HAD TO WALK AWAY FROM INTERSERVER We approached InterServer to purchase hosting for part of our website/domain portfolio, hosting for our clients, and send it more hosting business through our referrals. Before emailing, we tried Sales live chat twice. It repeatedly entered a “reconnecting” loop, and requested transcripts never made it to us—an ironic introduction to a technology/infrastructure company we were considering for our website/domain portfolio and potential client hosting. Aug. 24: emailed Sales. No response. Aug. 26: escalated to Mike Lavrik, Director of Business Development/Co-Founder. No response. Aug. 28: final attempt to Lavrik and John Quaglieri, Chief Technology Officer/Co-Founder—as publicly listed on InterServer's website—with a 5 PM deadline. No response. No acknowledgment. THREE EMAILS. TWO LIVE CHATS. FIVE ATTEMPTS. After five attempts—including company leadership—we decided others should know our experience and filed a BBB complaint with a supporting PDF documenting it. InterServer wrote: “I am not able to find any emails.” It then claimed: “There is clearly some kind of email glitch with your emails not reaching us.” We asked InterServer to substantiate that with technical records. Our emails were preserved; the Aug. 26 message reached multiple BCCs, with no InterServer non-delivery notice. InterServer also wrote: “I skimmed over the pdf but i do not have the time to read over your 24 page ai generated document.” Our response: “So what's your point, even if my 8-year-old wrote it.” Then InterServer told us: “If you are looking for help from a human, write to us like as a human.” Our response: “We did - five times.” Exactly. Two live chats. Three ordinary business emails. Not one reply. So spare us the lecture about AI. AI didn't send the emails, create timestamps, choose recipients, conduct chats or create our experience. INTERSERVER IS A TECHNOLOGY COMPANY. It's 2026. AI is technology. Whether AI, spellcheck, templates or other tools helped organize it doesn't determine whether the underlying facts are true. If InterServer wasn't criticizing AI use, why make “ai generated” an issue at all? Perhaps the most revealing words: “I skimmed over the pdf.” Those are InterServer's words. We challenged its conclusions and asked what happened to the emails, chats and transcripts. Its final response: “We have nothing else to add. Sorry if this is not what you wanted to hear.” That response speaks for itself. So does our documentation. Contemporaneous records support every factual claim. This was a genuine PRE-SALES experience. The absence of a purchase does not diminish this experience; it was the RESULT of it. Of course we didn't buy anything. After five attempts to get answers BEFORE InterServer ever got our business, why would we give them our money and then trust them with our websites, email and business—or even our clients' hosting? That was the whole point of checking them out first—and they gave us our answer. We had substantial technical experience and an existing hosting environment, yet getting meaningful answers was STILL this difficult. What if we didn't have that background and were simply starting a business, first website and email? Would InterServer respond when we needed help? Would our emails go unanswered? Would live chat work? Would we know what to ask—or when and how to escalate? We can't speak for anyone else's experience with InterServer. We can speak for ours. And ours was enough to make us walk away. There was no way InterServer was getting our business after this experience. BUYER BEWARE — DO YOUR HOMEWORK. DO YOUR RESEARCH. Ask hard questions. Pay attention to what's answered—and what's NOT. Test communication before your websites, email or business depend on a provider. DO YOUR DUE DILIGENCE — BEFORE YOU HAND OVER YOUR MONEY AND ESPECIALLY BEFORE YOU HAND OVER YOUR INFRASTRUCTURE.

August 27, 2026

They are my only trusted hosting business partners.

I am so glad and all my gratitud to Interserver. They are always at the other side of the screen to help me to solve my issues, or to answer my questions. They are my only trusted hosting business partners. Thanks a lot.

August 22, 2026

Reasonable Price, but Frequent Downtime

The pricing is very reasonable, but unfortunately my VPS has experienced frequent downtime and connectivity issues. This is frustrating for production websites and services that require reliable uptime. The price is good, but I hope InterServer can improve server stability and uptime.

August 21, 2026

Interserver is our new host after over a decade with a dud host

I have to say, from first hand experience, my former host went from great to horrible and I was stuck with higher fees and lower quality. I started small with Interserver to make sure it was the right move for all of my clients. Everything turned out great. I decided to move every domain, every client using various hosting platforms they offer. They are quick with support. Usually within an hour but not always. They NEVER take days to respond. They offer so many great services often already included in your hosting. I am just amazed how great they have been. I can register domains quickly, order a hosting package FAST and I couldn't be happier. Their prices are fair too. Great value. If you got stuck with a dud host service that turned to crap like my old host provider, I strongly encourage you to give Interserver a try. Maybe start small like I did to make sure. I am now doing ALL of my web hosting services with Interserver and I am soooooo happy. You should be too.

August 21, 2026

reliable VPS servers and Really helpful support team

Really helpful and responsive support team, fast and reliable VPS servers, and all at a great price. I’ve had a great experience overall.

August 21, 2026

The pinnacle of Customer Service in the industry

I've been in the IT industry long enough to establish a reputation as a seasoned developer and academic lecturer. In my path in the industry, I've witnessed companies that come and go and others where customer service is a nightmare. In the same token, I have had pleasant experiences with a handful of companies where customer service is stellar. One of these companies is InterServer! Their commitment to providing professional and efficient customer support should be the industry standard. They not only provide great products and services, but InterServer's dedication to quality also shines in every line of their operation. This testimonial is written without being asked; it's a genuine impression of a company that has its act together in an industry that, unfortunately, has seen better days in terms of customer service. If there were an Oscar Prize for Performance and Quality Customer service....... The winner is InterServer.

August 17, 2026

Very helpful staff with prompt replies…

Very helpful staff with prompt replies solving my issues asap when needed, highly recommended host i've been doing business with InterServer for 8 years.

August 15, 2026

Very helpful and know what they're doing!

Did an excellent job with migrating my site to their server after being with HostGator for many years. They seem to have excellent customer service and tech support and keep you updated with everything they're doing. Five Stars!! Regards, Marcus

August 13, 2026

New Account on cPanel Shared with SSH and SFTP

InterServer support has been awesome so far! I opened a new account today for cPanel shared hosting and support was very helpful getting my initial failed attempts at SFTP and SSH logins straightened out. It was great to know they take security seriously when I tripped their failed login safeguards and got blocked. But Prak C. on overnight support got my IP whitelisted and removed the blocks. If you're lucky enough to get Prak via ticket or email, you're all set!

August 11, 2026

Non Profit Hosting Beware

If you have a non-profit, you may be enticed by the free hosting service. But beware. When your site has a problem, it may be because of the LiteSpeed server, security software, or some other issue. Whatever it is, your site will be down, and you can wait. What is a reasonable wait when your site is broken? 8 hours, 24, 72? If it isn't down, just not serving the sitemap or something that makes the site blind, then even more. Be careful before you choose. If we had made a more informed choice about the service and equipment, we would have gone another direction. Switching hosting is a mess that we have concluded is necessary.

August 11, 2026

The quickness of replies is awesome

The quickness of replies is awesome, spot on

August 11, 2026

Excellent VPS Service and Support

The service has been fast, reliable and easy to use. Any time I have a question or need something, their support is responsive and helpful. Pricing is very competitive and I am very pleased with my choice of InterServer.

August 10, 2026

This has been an amazing service

This has been an amazing service. ive been using it for multiple months and they have been extremely helpful on all the issues i had.

August 8, 2026

I had a issue about my account and i…

I had a issue about my account and i couldn't see my subscription service. But Nagendra support me very quickly and she/he was very helpfull. Thanks..