Monthly average ratings based on 384 reviews
Showing 25 of 384 reviews
I recently paid $799 for an INE Premium subscription. After expressing my dissatisfaction through a comment, I found that my account had been blocked, without clear explanation or resolution so far. As paying customers, we should be able to share constructive feedback without fear of losing access to a service we’ve invested in.
I used it for getting my ejpt, aced it now have no need for ine anymore and suddenly I’m charged 300 eur extra for a year long sub I won’t use. Contacted support, i get the worst response ever: yeah we had that text up when you bought your 3 months that it will extend in another year you won’t get your money back??? What is this company feels like pure fraud
Their customer service is awful!!! There’s literally one person doing everything, sales, support and they're terrible at it. They use aggressive tactics to get your money and make it nearly impossible to get a refund. Once you’re in, you’re stuck with no real help. They basically just take your money and run. They won’t even refund if you forget to cancel. Definitely wouldn't recommend this to anyone!
They're thieves and profiteers. It's a company that takes advantage of customers, charging unnecessary fees without warning. A total nonsense. I don't recommend it to anyone.
Let's say you're a human and you forget that your one-year subscription is coming to an end. You're automatically billed $300. Any platform would refund you, wouldn't they? INE won't. I reported this to the FTC.
Bad customer service. Aggressive sales tactics. Unreasonable billing terms.
What do you like best about INE? Tons of content that had been recently updated. The new instructor is clear in the explanations and they are acompanied by lab demonstrations and test environments. What do you dislike about INE? Although you have access to an entire year of course content, the exam vouchers are valid only for 6 months. That is was not enough time for me to deal with the courses from scratch. What problems is INE solving and how is that benefiting you? INE provides courses that spans multiple domains in the IT field. The penetration testing path covers the basic knowledge through a Fundamentals course and then dive in to medium and advanced topics, succesfully giving the students the tools to start a career in this Cybersecurity specialization
What do you like best about INE? Wide variety of courses in different domains What do you dislike about INE? The technical courses are a bit outdated. What problems is INE solving and how is that benefiting you? Providing multiple courses in different domains, allowing everyone to find something relevant for them.
What do you like best about INE? The labs and tutorials in the certification helps me to understand better the topics. What do you dislike about INE? The automatic renew of subscription of my INE account even if i dont have money in my debit card. What problems is INE solving and how is that benefiting you? INE provides an asynchronous learning platform which allows you to learn at your own pace as well as explicit videos of the tool and real case studies
Their pricing model is very misleading and predatory. I saw a course I was interested in watching and got the monthly subscription. When I tried to access the course, it was blocked and said I could only watch it with the yearly subscription model. I asked for a refund and customer service told me their sales are final. Double check to make sure the course is available under your pricing before you pay. They have good instructors but their pricing model is very misleading.
Predatory profit model - I purchased a course through my company and after 3x months it automatically renewed into a one year subscription without any warning. The exam "expired" after 6months so I cant even write the exam when I choose so I have a one year subscription and cant even get a cert - $949 later!! Waste of time and money, will never recommend or use again. Yes I took long to write the exam but I have work and other commitments so dont have a lot of time to commit and SHOULD be able to write when I am ready like other vendors especially after how much I paid.
What do you like best about INE? INE has amazing instructors that excel at making complex topics easy to understand. It also includes in its courses quizzes for knowledge retention and labs that spin up on demand. The training is extremely thorough and engaging. They continously expand their catalog of training courses. What do you dislike about INE? I can't think of anything that I dislike about using INE. What problems is INE solving and how is that benefiting you? INE is training provider that provides excellent training courses in IT topics/areas.
What do you like best about INE? The training at Ine was top notch and I liked the sessions with Alex Ahamed. the lab sessions are fast and do not lag while using. What do you dislike about INE? The thing you will definitely not like about Ine subscription is the interface. imagine having a subscription and you can not locate it when you log in. INE is so much inclined to overload you with other materials for you to purchase and when you are NOT very well tech-savvy, it can take you a while to locate what you are studying or your own running subscriptions.They mostly overload you with high-fee live sessions Even when you locate your study area you can easily skip lab sessions since progress only looks at videos and when there is a next lab session, during study time one may have to keep checking(exit video mode) so you do not skip lab sessions. Customer support doesn't respond on weekends until the next working day which is USA time which is 8-9 hours since I live at GMT+3. I lost my exam voucher for eJPT and did not because I was not yet ready(I have surgery) to sit the exam and INE refused to extend it for me unless I had to purchase it with an extra $100 fee which for me was already unrealistic. I had already paid over $300 for it. The final reply was a big NO when I asked for a free one(1) month extension for only an exam voucher. What problems is INE solving and how is that benefiting you? cybersecurity training and helping me to understand cybersecurity at a depth of semi-professional level
What do you like best about INE? The trainers' explanations are clear, and the content is excellent, making the labs enjoyable. I appreciate that the English language is not a barrier, as the platform offers many languages translated into English. What do you dislike about INE? I find the subscription prices to be quite high, particularly as a student, making it difficult for me to afford. What problems is INE solving and how is that benefiting you? I have no idea
What do you like best about INE? Traing content is very usefull and it adds value in carrier. Just see me working as a pentester, i have took eJPT couse and leant a lot by mentor Alexis Ahmed and that i am implementing my carrier frequently. Couse content is well integrated and organized. What do you dislike about INE? Whenever new promo codes are issed by INE for discount on certification courses it won't apply. Customer support, personally speaking i nevelr felt that i need support as mostly all important terms are covered under FAQs. However I have't found certification related FAQs i.e. When it will get expire and how to renew that. What problems is INE solving and how is that benefiting you? Educating stuednts and professional and adding value and skill in their carrier to grow in their life.
What do you like best about INE? Instructor teach the tough concepts in easy to understand manner What do you dislike about INE? There are some instructor who are not teaching that well and confuse the topic more What problems is INE solving and how is that benefiting you? As of now ine is a great resource to learn about cybersecurity but their plans are very costly and their certifications cost to much
What do you like best about INE? So far his content has been good, his labs have been good, he even played a ctf and it was interesting.... What do you dislike about INE? I would like to see more coverage of the Spanish language. What problems is INE solving and how is that benefiting you? My lack of certified knowledge
What do you like best about INE? When there are labs included in the course, I really enjoy the hands on practical aspect when it's part of the course. What do you dislike about INE? I wish there was a very CLEAR way for new users to understand what is included in the premium subscription and the basic subscription. What problems is INE solving and how is that benefiting you? Providing me with exposure to red teaming.
The course I was interested in required an upgrade and I found it to be substandard. I asked to downgrade my subscription to the previous level and was denied. I will not renew as there are plenty of competitors who have better content. Unfortunately I was not allowed to preview the course, so this feels like a predatory business model.
What do you like best about INE? INE delivers exactly what you need to stay ahead in Tech.Whether you're new or experienced, the courses are focused, up-to-date, and practical. What do you dislike about INE? While the platform provides excellent content, the user interface could be more intuitive, and navigation between courses is occasionally cumbersome. What problems is INE solving and how is that benefiting you? INE's hands-on labs and real-world scenarios have helped me refine my skills in penetration testing, network security, and cloud architecture.
Like the other reviewer, their price structure and subscriptions are easily the worst I have ever seen on a website. There is no way to buy an exam voucher without getting signed up for a subscription THAT WILL AUTO-RENEW. Please be aware if you do not go and cancel your subscription (without ever buying or consenting to it) you will be charged. If the other reviews are anything to go on, you will not be seeing that money ever again. Their business model is predatory and they realize they have a product people don't want and instead of improving, they are finding legal loopholes to steal people's money instead. The course content is also an absolute embarrassment. They clearly had no idea what their plan was going in. All the content is verbose for, what I can only assume, was to extend video time for advertising how many hours of video they offer. Much content is repeated while doing the same course. The labs are a completely disaster. There are much much better things to spend your money on. Proceed with caution.
What do you like best about INE? I recently completed the eJPT certification through INE, and I am satisfied with the course. It is a high-quality content. What do you dislike about INE? I don't see any downside of ine. But i facing issue with one another teacher explanations. What problems is INE solving and how is that benefiting you? INE offers comprehensive, well-structured courses that cover a wide range of topics, from basic concepts to advanced techniques. This structured approach helps learners build a solid foundation and progressively advance their skills.INE provides extensive hands-on labs and real-world scenarios, allowing learners to apply theoretical knowledge in practical settings. This practical experience is crucial for developing problem-solving skills and gaining confidence in real-world applications.
What do you like best about INE? I'm currently enrolled in eJPT and learning daily . The best part I observed is it's curriculum, they won't teach like by just displaying some slides and talking blah blah blah , instead they focus on less theory more practical and demonstration . And they constantly observe the student's review on their community handles and improve their curriculum based on the students issues . Recently they have removed Josh Mason and updated the entire content which taught by Alexis sir . Their dedication towards improving the curriculum and providing the best learning experience is best thing and I would rate 10/10 in this thing and also in Pricing . What do you dislike about INE? The downside is their Support team . They are not bad but sometimes they won't address / respond on time What problems is INE solving and how is that benefiting you? The problme it's solving or improving themselves is updating the curriculum regularly by students review and also on what industry is expecting from people
What do you like best about INE? They give the best starting learning paths to become a cybersecurity expert to users like me. I love the amount of useful and valuable certifications that they have, including their curses. What do you dislike about INE? Some of the videos in their courses have redundant information and need to be rearranged in order to be more conscious and facilitate the learning. What problems is INE solving and how is that benefiting you? There are lots of unstructured information on Internet and sometimes it's difficult to demonstrate skills without a certificate. INE resolves this in a incredible way.
What do you like best about INE? I just bought bundle of ecpptv3 voucher and learning premium for 3 months for just $500, I found this is most affordable certs in the market and have loads of relevant content in their library. So, just thought it's worth it. What do you dislike about INE? I dislike theirs in browser Kali linux for eCPPTV3 exam. I hate that, it is not comfortable though it has all relevant tools in it, somthing i feel like fighting one handed. What problems is INE solving and how is that benefiting you? The customer support is good in ine, I get my issue sorted within a day.
Have a question about INE? Ask our AI assistant powered by customer reviews.
Reviews are aggregated from Trustpilot and G2. We do not edit or remove reviews.
