October 16, 2026

I dont know what to write here

I dont know what to write here. I'm still new. Still trying my best to submit a lot of stock and hopefully one day i will get my first buyer.

October 16, 2026

Beware! Easy to get subscribed, ridiculously difficult to cancel!

I am absolutely disgusted by my experience with Dreamstime. I visited their website simply to explore what they offered, with absolutely no intention of committing to a paid subscription. When I noticed a warning about being automatically charged unless I cancelled, I decided I didn’t want to proceed. I even tried to find a way to cancel but couldn’t locate it, so I deliberately left my email address unverified, believing my registration would remain incomplete. Imagine my shock when I discovered that not only had Dreamstime activated a subscription anyway, but they had retained my credit card details and were preparing to automatically charge me approximately NZ$47! And cancelling? What an unnecessarily frustrating experience! The cancellation option was buried at the very bottom of a subscription management page, beneath offers encouraging me to upgrade, change plans or purchase additional services. It was so difficult to find that I had already given up trying once. It seems remarkably easy to end up with a subscription you don’t want, but finding your way out of it is another matter entirely. In my opinion, this is a classic example of what consumer advocates call “dark patterns” — website designs that make signing up easy while putting unnecessary obstacles in the way of cancellation. I deeply regret giving this company my credit card details and have formally requested the complete deletion of my account and personal and financial information. My advice? Think very carefully before entering your credit card details on this website. Even an unverified email address didn’t prevent my subscription from being activated. A reputable company should make cancelling just as easy as signing up. Dreamstime’s subscription process has left me with absolutely no confidence in their business practices. One star, and only because zero isn’t an option.

October 12, 2026

The customer service is extremely fast…

The customer service is extremely fast and helpful, they replied to my emails asap.

October 12, 2026

Forced usage and renewal

Even if you buy multiple months of subscription, they oblige users to either renew plans or lose the credits that have been already payed, with the excuse that they inform you about it which seems they consider valid and normal. Pay close attention to the billing as the renewal is a bit sneaky (offering you a non-binding trial and then getting an invoice right after) and most importantly, USE YOUR CREDITS BEFORE YOU CANCEL!!

October 8, 2026

Disappointing and misleading free trial

The “free trial” offers 15 free downloads, so I signed up and provided my credit card details. Only after signing up did I discover that the downloads are watermarked and therefore not actually usable for published content. That is extremely misleading. When I then wanted to cancel the trial, the option to cancel the subscription was surprisingly difficult to find. This was a very disappointing and misleading experience. I will not become a paying customer.

October 5, 2026

Real People Who Care

You can actually reach a caring live person even by email who will follow up and follow through, giving you the best service experience you can imagine.

October 4, 2026

This company is deceptive and…

This company is deceptive and dishonest. They advertise a free trial for 15 images, without telling you that you actually have to pay for an image without a watermark. Then they make it impossible to cancel your free plan before the automatic charge to your credit card. They have literally hidden the option to turn off auto-renewal or cancel your plan, only providing the option to "pause" your subscription. I have tried to Google and work with Google AI to find out how to cancel; after more than an hour, I had to give up.

October 2, 2026

Rapid intake of images and videos

October 1, 2026

So sleazy....they promise 15 free…

So sleazy....they promise 15 free images and say you can cancel anytime....but when you go to download, you find that you can only download watermarked images. They make it as hard as possible to cancel so they can charge you the next month. Go to Adobe Stock instead. They have better images and do business in an honorable way. Don't bother with Dreamstime.

September 16, 2026

IMPOSSIBLE TO CANCEL SUBSCRIPTION

IMPOSSIBLE TO CANCEL SUBSCRIPTION! On their webpage at least. The only option is to "pause it" for a specific time :) . I call this a scam...

September 9, 2026

I joined Dreamtime's free plan to…

I joined Dreamtime's free plan to download a picture for a documentary I am involved in. At first it was a tricky experience, since only afterwards understood that image was not included in that free option and it wasn't very clear. I explained this to an assistant, which was extremely helpful and kind. His name was Tom T. As, after all, that image was not going to be used, I deleted the picture and I was refunded. It began in a very confusing and tricky way, but was eventually solved by Tom's empathetic behaviour.

September 9, 2026

Its good working with dreamtime…

Its good working with dreamtime contributor

September 1, 2026

I'll add another voice of warning to…

Update! After contacting customer service they resolved the issue very quickly and refunded the money since I hadn't done anything with the subscription and cancelled immediately. So the additional stars are for the customer service Still the way the "trial period" is handled is nothing to rave about. "Offering a free trial with download of 15 images, then when you have entered all the card details and push the dowload button, they spring a pop up window / overlay on you, where you subscribe (paid of course) to have the watermark removed if you click on the wrong option. Cancelling the subscription makes you jump through hoops and I have yet to find a way to cancel the card / account. Way too scammy & shady to be a serious service provider, unfortunately."

August 31, 2026

Untrustworthy and non-responsive

I signed up for a free month trial, and was immediately billed for a month USD25. I used the contact form to get in touch with customer service to rectify the issue, but never received a response. I had to lodge a dispute with my bank to have the transaction reversed and the funds returned. BEWARE!

August 31, 2026

Publicidad gratuita engañosa

Publicidad gratuita engañosa. Te dan la opción de descarga y esconden a propósito en letra chica que te cobrarán por actualizarte a un plan. Luego no hay opción de confirmación del plan; inmediatamente proceden al cobro. No dejan eliminar cuenta ni borrar los datos de tu tarjeta. Incluso para cancelar la suscripción esconden la opción de cancelarla, cambiando el color de las letras y resaltando solo lo que les conviene. Estafa total. No recomienda ni siquiera pruebas gratis.

August 27, 2026

Great knowledge of the product

Prompt response to my queries and detailed instructions which helped resolve my questions. Polite and respectful conversation, while showing a really good knowledge of the product.

August 25, 2026

Thank you too much

August 24, 2026

Footprint in the sand photo by Dreamstime

I have been given recommendations for photos for a while, and finally found one that deeply resonated with my roots as a believer. I downloaded a footprint in the sand photo by Dreamstime and it reminded me of a prayer I once knew as a child in Primary School. Growing up as a Filipino Australian, this was very important for me. Thank you for the image and your work.

August 23, 2026

Specific needs and search options

Need more specific or advanced words for search, too many non-related images when searching, takes up too much time and wrist erosion. Otherwise great site. Also need a place to contact person who did picture, especially on the free ones, where, those who yet can't pay, can at least let the author of pic know who or where their piece is being shown. Will eventually buy a plan. Had some at first. Also, someone who hasn't use your site in a while, but had bought before, need to let them know how long they can use the pics they bought maybe years ago. There are talented people here. Thanks.

August 23, 2026

My Go-To Platform for Premium Visual Assets

As a creative professional, having access to high-quality visual assets is essential to my workflow. I have been relying on Dreamstime for years, and their vast selection and consistently top-tier art make them an indispensable resource. I wouldn't trust my projects to any other platform.

August 22, 2026

SCAM SCAM SCAM AVOID

Free download stock videos is a total SCAM! You'd be forced to make an account that's impossible to delete, after making the account you click "free download" on those stock videos you'd be automatically redirected to the payment page DO NOT FALL FOR IT !!!!

August 20, 2026

Good service for contributors but sales…

Good service for contributors but sales are down than they were before.

August 17, 2026

It's not always easy to navigate…

It's not always easy to navigate especially when uploading photos. I always get there in the end, but it can be a struggle finding the right sequence of buttons to press

August 16, 2026

Payment,subcription

August 16, 2026

Good pics

Good pics, but not easy to get hold of artist to give him/her credit. Not even in ones I've downloaded. That should be easily fixed. Sent email about this, sorry but easier instructions or help to notify an artist/creator that their pic was used would be helpful. Still like the site.

August 16, 2026

Very good

Very good, thanks

August 15, 2026

BE AWARE

BE AWARE Do NOT interact with this company. They are thieves and have stolen money from my account. Leave immediately

August 14, 2026

Best support and efficiency I’ve ever…

Best support and efficiency I’ve ever had. Thanks to Tom Templeman Dave

August 14, 2026

They tell you that you can download an…

They tell you that you can download an image for free, take your details, and then tell you that you have to pay. SCAM!!!

August 12, 2026

Payment issue

I had an issue with a payment and subscription, so I contacted the support team. I received a response almost immediately: my subscription was cancelled and the payment was refunded. I’m very satisfied with how quickly and efficiently the issue was resolved.

August 11, 2026

great for getting your photographs out there

The Dreamstime website is easy to navigate; makes me want to take the best photos I can; glad to be a new member

August 10, 2026

Easy to use and always find a fitting…

Easy to use and always find a fitting image

August 2, 2026

I would not recommend this company

I would not recommend this company. If you sign up there is no way to cancel. You call and fill out form on the site and no one answers or calls back. I had to go to the BBB site to find an additional number to cancel. NEVER again.

August 1, 2026

Sono un contributore lento ma fedele ma…

Sono un contributore lento ma fedele ma Dreamstime continua ad accettare e vendere i miei contributi

August 1, 2026

It's the best photo, video, etc. service

Multilingual service, very up-to-date. And even though I use artificial intelligence, I still use dreamstime.com. I sometimes retouch photos with AI, but I don't intend to abandon the service I've been using for years.

July 30, 2026

Easy and affordable

Easy and affordable, always-Thank You!

July 28, 2026

This is the stupidest company I have…

This is the stupidest company I have dealt with, and tried to get help from. Even when they answer you by email, they make it confusing.

July 28, 2026

Easy to request payment

July 27, 2026

Nem csupán elfogadja,vagy nem a fotókat…

Nem csupán elfogadja,vagy nem a fotókat ,de abban is sgít,hogy az elkövetett hibákat kitudjuk javítan.

July 24, 2026

filling excited for first payment and…

filling excited for first payment and bill

July 23, 2026

sehr nice

sedhr coole seite nur viel zu teuer...

July 22, 2026

Cookie is a customer service superstar!!!

Cookie was patient, pleasant, helpful and extremely efficient. She walked me through the process to facilitate my purchase of the absolute perfect image for my creative project. She deserves recognition from the management team as a consumer facing superstar for the Dreamstime brand. This was an exceptional customer experience. Thank you Cookie!!!

July 20, 2026

Free trial has watermarked images, makes it difficult to cancel

It appears that Dreamstime is one of those websites whose main business model revolves around making it too difficult to leave once they've got you. First, note that the free trial has no value, as images you download are watermarked. You also cannot delete your account if you have any activity on it (i.e. if you download even that single image you wanted in the first place). I have contacted customer service to delete my account as I'm not comfortable with having my bank details stored by them. Lastly, and most egregiously, the site makes it very difficult to cancel your subscription (regardless of what the feedback from them on this website says). From memory, you have to go 'My Account', then 'Plan Management', then, counter-intuitively, press 'Upgrade my plans' (or something like that), then scroll down to find the button on the bottom left that says 'turn off auto renew' or 'cancel plan' (can't remember which one it is), then scroll down on the 'are you sure?' popup, then press 'turn off auto renew'. The website will try to direct you to pausing your membership, which is not what you want. As others have said, it's a pretty scummy way of doing business.

July 20, 2026

Fast resolution of a problem

I made a mistake in my ordering and set up a monthly package rather than a single purchase. When I wrote to customer support, the matter was resolved and my money refunded within 24 hours. Excellent service and very different from a similar problem with Adobe a coupld of years ago

July 19, 2026

First payment may take years...

For sellers it takes a long time to withdraw the money with the $100 mark. Adobe Stock is much better.

July 15, 2026

Fast and easy payment.

July 13, 2026

Such amazing

Such amazing, prompt and professional service. Love Dreamstime!

July 13, 2026

It's a great app with good payouts

July 6, 2026

Excellent exposure as a photographer

100% satisfied with dreamstime as an exclusive photographer... I never imagined that I would get such an exposure and revenue... Thank you DT! :-)

July 5, 2026

I’ve trusted this company since 2010

I’ve trusted this company since 2010. It is extremely easy to sell and purchase high quality images with this trusted company. I only sell Exclusively through Dreamstime and I always find the best photos online by other Dreamstime photographers. In an ever changing world, this company is standing the test of time and delivering high quality experiences and images!