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Breeze eSIM Reviews

Rating Trends

4
Oct2025
4.2
Nov2025
4.3
Dec2025
2.6
Jan2026
2.9
Feb2026
4
Mar2026
3.8
Apr2026
3
May2026
4.6
Jun2026
1
Jul2026
1
Aug2026
2.3
Sep2026

Monthly average ratings based on 200 reviews

Showing 50 of 200 reviews

Average rating:
4
September 28, 2026
Trustpilot

Worked great from the first minute

customer
Israel
September 28, 2026
Trustpilot

Great price, great service

Very reasonable price, very reliable service. Have used in 3 countries now and worked great every time.

Donna Flores
United States
September 21, 2026
Trustpilot

DISASTROUS - Scam ?

Disastrous I received an email confirming that my eSIM was ready to use on my iPhone 12. I had checked my iPhone's compatibility beforehand. Yet, once I received it, my iPhone rejected it. I tried repeatedly to contact customer service—whether by phone, email, or online forms—without ever getting a single response. I would like a refund, but I assume that will never happen. I do not recommend this service, disastrous.

Roche
France
September 14, 2026
Trustpilot

Data after top up used up almost instantly

I ordered 10GB for the US and first it went all well. I then wanted to top up my plan with 3GB. As soon as the initial 10GB were used up the 3GB plan got activated automatically but in a matter of 1-2min I got a notification that my data (the 3GB one) was already used up by 80% which is impossible as I wasn't using data intensive services. I contacted the customer service which was completely useless and sounded more like I was emailing with AI bots. Can't recommend this service after this incident unfortunately.

Looper
United States
September 11, 2026
Trustpilot

Ich habe mir eine eSIM für die Türkei…

Ich habe mir eine eSIM für die Türkei besorgt, habe alles vor installiert und als ich gelandet bin, wollte ich sie starten. Habe alles entsprechend den Anweisungen gemacht. Es hat nichts funktioniert. Ich habe über zwei Tage lang keine entsprechende Hilfe bekommen, habe eigentlich immer nur standardmäßige Bot Antworten bekommen,die in keinster Weise geholfen haben, und daher hat man mir gar nicht mehr geholfen mit dem Satz. Ich müsste mir einfach ne neue eSIM bestellen. So unterirdisch hab ich bisher noch nie erlebt, fairerweise muss ich dazu sagen, dass die andere ESim vorher für Nordzypern ganz gut funktioniert hat, aber hier für die Türkei bei sowohl die Karte als auch der Service ist absolut unterirdischer was ich je erlebt habe.

holger berges
Germany
September 11, 2026
Trustpilot

Not able to install

Not able to install. eSim not working. No support available.

Carlos Azen
Brazil
August 9, 2026
Trustpilot

Never worked!

Never worked! No custom service. I've used an eSIM from other companies without issue. I followed their instructions, tips and their FAQ. I got no response when asking for help. Not even their AI Chatbot would respond. Tried to contact them again when I got back to the US. Still couldn't get a response from either human nor AI chatbot.

Rick Perron
United States
August 5, 2026
Trustpilot

Didn't work- no customer service

I bought two esims for my trip to Hawaii. Received the email and downloaded the esims to my phone, but once in Hawaii, they did not work. We followed the directions sent, but never worked. I ordered through booking.com and they directed us to Breeze's email for a refund, but they have ghosted us. No response at all for 8 days (of this writing). We were forced to contact our carrier in Korea to enable global roaming. Do yourself a favor, understand your risks because you don't want to be in a foreign country with no access to mobile data and no way to contact the esim provider.

Robert Davis
South Korea
July 29, 2026
Trustpilot

Zero!

Não só não funcionou como o tempo de resposta para a resolução do problema dei tempo de ir e voltar! Nunca mais gastarei dinheiro com esta empresa e aconselharei os meus seguidores (são muitos) a não o fazerem!

Luis Petisca
Portugal
July 15, 2026
Trustpilot

Por dos veces que he solicitado esim y…

Por dos veces que he solicitado esim y no me han generado ni enviado el QR, pero sí que me lo han cobrado rápido. No lo recomiendo.

Álvaro de las Heras y López-Yu
Spain
June 28, 2026
Trustpilot

Simple set up with easy instructions

Simple set up with easy instructions, easy purchase and plenty of data. Great signal in Washington, Pensylvania and New York. Recommended!

Mat in the hat
United Kingdom
June 22, 2026
Trustpilot

Einfach installiert - Funktion top !

Hat super funktioniert - sehr einfache Installation und Aktivierung am Zielort - immer beste Datenverbindung - sehr empfehlenswert. 👍

Jonas
Switzerland
June 18, 2026
Trustpilot

a little bit of internet

a little bit of internet, a lot of money

Nina Krako
BA
June 1, 2026
Trustpilot

Amazing

Amazing! £13 for over two weeks of use in Canada worked perfectly super easy to set up I highly recommend.

Philippa Scott
United Kingdom
June 1, 2026
Trustpilot

Trustworthy

Trustworthy, I bought but needed a refund after I realised my mobile contract included data in USA, so I didn’t actually require an eSIM. Breeze refunded me without a problem. Good experience.

Cathal
United Kingdom
May 31, 2026
Trustpilot

Non-functioning e-SIM, no reimbursement!

Installed e-SIM in the US for a duration of two weeks' use in Germany. I was not able to get eSim to work. After numerous attempts and following instructions I gave up. Upon return to the US I requested a refund from eBreeze.com. Several weeks later & numerous emails to customer service, I am still waiting for my refund!! Next time I will install a temporary physical SIM card so I can use my cell phone in Germany/Europe!

Elke H
United States
May 29, 2026
Trustpilot

Great customer service and was so easy…

Great customer service and was so easy to activate! I had no connection issues the whole time!

customer
United States
May 11, 2026
Trustpilot

Will use agin

Seem very competitive on prices and simple to use, so what more would you want? Anyway, the reason for the 5 Star review is that I stupidly ordered the wrong SIM. After searching for US deals on Google, I assumed the link would take me to the US SIM page. It didn't and I ended up buying a SIM for Spain. Anyway, less that one working day after contacting, they issued the refund and I purchased the correct SIM. 100% will use again.

Customer
United Kingdom
May 2, 2026
Trustpilot

Disgusting service

Disgusting service. I bought 2 esims as I have a new phone and my husband does too our esim was not compatible. It had listed our phones as being compatible. We tried to do it manually but we don't have that feature in our settings. I have previously purchased esims from breeze before and had no issues when I had my previous phone. I have sent 6 emails and still no refund as I am back from holiday and still don't need my esim. I sent them emails whilst in holiday and still after 2 weeks nothing. This is disgusting. I have to keep going through the stupid robot on their site and has frustrated me. I would not recommend them anymore. Save the hassle as if your phone is not compatible and it states in there list it is.. then all the best. Customer service is terrible

S K
United Kingdom
April 28, 2026
Trustpilot

Good service

Good service, great price and easy to do.

Geoff
United States
April 28, 2026
Trustpilot

Easy to use and great coverage in…

Easy to use and great coverage in Canada & USA for the price.

Yogin Patel
United Kingdom
April 12, 2026
Trustpilot

Cheap & Reliable eSim Packages

Cheap eSim to purchase and use abroad. The EuroLite package worked out really well for the ski trip because I needed mobile signal in Switzerland and France. I wish there is an app to track data usage because it does get used quite quickly.

Ethan McElhone
United Kingdom
April 1, 2026
Trustpilot

I knew exactly what I was doing

I knew exactly what I was doing, as I’ve used eSIMs many times before, which made this experience even more frustrating. I was extremely disappointed with this company. I activated the eSIM using the recommended automatic settings, but despite connecting to four different local operators in Turkey, I wasn’t able to use even 1MB of data. Throughout my holiday, I felt quite vulnerable as I had no internet access at all, despite having paid for the service. Neither WhatsApp nor Google Maps worked at any point. I contacted support, but they were unable to resolve the issue. I also requested a refund and didn’t receive any response.

Murad Cumhur
United Kingdom
March 29, 2026
Trustpilot

Very good!!

Rita Santos
Portugal
March 29, 2026
Trustpilot

Good data coverage

Ajmeerah Issany
MU
March 18, 2026
Trustpilot

Overprized and not dependable

Unacceptable! I purchased an e-sim (limited usage, south-east asia). Installation was smooth. It worked fine in Singapore. Hardly any connectivity in Ho Chi Min City. In the outback Australia it stopped at all. The app did not provide any information. After lots of trials and errors, I found that the first 1GB of fast internet was used up. Support not available, chatbot useless, help side did not offer any solution. I solved it by buying an Australian e-sim for about one third of the price that was charged from breeze. My summary: overprized and not dependable.

Michael Androsch
Germany
March 11, 2026
Trustpilot

Słaby zasięg po za miastem w Meksyku

Edit: pieniądze zostały zwrócone, ale to nie to nie zmienia faktu, że Breeze nie korzysta z usług największej sieci w Meksyku Telcel, działającej również na autostradach i w miejscach dalekich od miast.To karta typowo miejska. Kupiłam kartę na Meksyk 10 GB na 30 dni. Po wylądowaniu karta działała, czasami traciła łączność, często też korzystałam z Wifi hotelowego. Po tygodniu wypłynęłam na rejs nurkowy i po powrocie na ląd karta straciła łączność z siecią. Nie jest łatwo skontaktować się z pomocą techniczną. Po rozmowie z bootem ten przekierował mnie na korespondencję mailową. To też był boot ale poprosił o scany ustawień. Wysłałam i na tym pomoc się zakończyła. Mailowo wystąpiłam o zwrot pieniędzy. Breeze po prostu milczy. Nie mam od nich ani netu ani pieniędzy. W mojej lokalizacji sieci są i to kilka, jestem e La Ventana, hotelowy internet pracuje w 5G, nadajniki stoją 500m ode mnie. Telefon daje komunikat brak połączenia z siecią. Odradzam, zostaniecie bez netu, map, pomocy wtedy gdy będzie potrzebny i Breeze was zlekceważy. Breeze jest rekomendowany przez booking.com. I tylko dlatego zdecydowałam się na tego dostawcę. Mój błąd.

Magdalena
Poland
March 6, 2026
Trustpilot

2nd time!!

This is the second time I have used Breeze eSIM (Scandinavia and Morocco) Both times were spot on, I had no issues whatsoever, highly recommend and will be using again for all my future travel abroad.

Ben.l
United Kingdom
March 2, 2026
Trustpilot

10GB data in Spain for £8.10 with a…

10GB data in Spain for £8.10 with a slight discount code. Absolute bargain, worked fine (As well as any other travel eSim I've used). 5G, 4G and 3G at times. No real issues what so ever (You can't be connected absolutely everywhere when you're out in the middle of nowhere can you) Easy to "Install" I just wish the email confirmation email you receive would state the amount you've paid and the length its valid for and not just the amount of data you've purchased.

Paul Shipman
United Kingdom
February 26, 2026
Trustpilot

It was good

It was good. I just got an error when installing 2 eSims, but after asking for support via email, I was sent 2 more replacement codes.

Marian T
Romania
February 26, 2026
Trustpilot

False promises

They sell you an ESIM pretending it’s on the top network of your destination. In reality you cannot connect to this network and are stuck on cheapest one. Just a bunch of false promises. So disappointed.

Valentin
France
February 26, 2026
Trustpilot

Great Service and Great Coverage

The eSIM was easy to install. It gave plenty of data and cost a reasonable amount. From Keflavik to Hofn I basically did not lose service once.

Tony Wade
Norway
February 26, 2026
Trustpilot

Recommend

Best decision to buy this eSIM.

Yoana
United Arab Emirates
February 20, 2026
Trustpilot

Rubbish

Rubbish , cannot install at all , fake web site

NN
United Kingdom
February 16, 2026
Trustpilot

they don't work

i bought 2 esims for albania as it said that they would work in this country but when we got there and tried to use them they would not work i went unto there website but only got AI and could not get the information that i wanted and it would not put me through to a person i would recommed never to use this company

michael o'meara
United Kingdom
February 16, 2026
Trustpilot

Straciłem ponad godzinę na lotnisku

Straciłem ponad godzinę na lotnisku, bot odpisywał głupoty nikt mi nie pomógł a esim nie działał w lima peru. Kupiłem w innej firmie i odpalil w 5 min. Czekam na zwrot kasy. 1.5 h nerwów scam

Juliusz Kostrzewski
Peru
January 29, 2026
Trustpilot

Thank you very much

Thank you very much. The connection quality and speed are excellent. Everything works very well. I always choose your connection when traveling.

Ira
Turkey
January 29, 2026
Trustpilot

Whilst it is cheaper than buying a…

Whilst it is cheaper than buying a local sim plan it is by no means as reliable. It is quite difficult to get a connection outside of main towns which has not been the case with a local sim plan. This review is for Trinidad and Tobago so may differ from other locations

Dean
United Kingdom
January 26, 2026
Trustpilot

Check reception before you buy - Verizon

Ordering and installation were simple enough but for the entire week my eSIM refused to work and had ZERO reception on Verizon. Trying to resolve anything on the website is a joke and I feel like I've just wasted money.

Andy Dempster
United Kingdom
January 22, 2026
Trustpilot

Unreliable coverage/service

Unreliable. Stopped working after one day of seven in Mexico. Contacted customer support and they went through a number of procedures but still didn't work - asking me to change apn settings etc. Asked for a refund and purchased a more reliable esim from Saily. No messing around with any settings on the phone - just works as it should do.

Snehal Patel
United Kingdom
January 14, 2026
Trustpilot

esim von Breez NUR für "UNLOCKED DEVICES"!

Habe zwei eSIM von Breeze gekauft, für Thailand, dies wurde von Bookin.com beworben. Leider aber übersehen, dass das Handy entsperrt sein muss. Das wird zwar vermerkt, aber man kann es leicht überlesen. Unlocked Telefone sind ja nicht unbedingt die Ausnahme, daher sollte diese Voraussetzung doch klarer angegeben sein, z.B. nochmal im Bestellvorgang! ++++++++++++ "Breeze eSIM-Karten erfordern zwingend ein offenes Smartphone (ohne SIM-Lock/Netzbetreibersperre). Die reinen Daten-eSIMs funktionieren nur auf Geräten, die eSIM-fähig sind und keine aktiven SIM-Beschränkungen (Carrier Lock) aufweisen. " +++++++++++++ Daher war der Kauf ein "Reinfall"!

Georg Emrich
Austria
December 29, 2025
Trustpilot

Easy to load and worked well

Easy to load and worked well. Good prices and super convenient for travellers

Madison
Canada
December 28, 2025
Trustpilot

Easy and Reliable eSim.

Breeze eSim was super easy to use, the process of setting up an eSim isn’t super friendly, but they walk you through all the steps!

SB
Australia
December 28, 2025
Trustpilot

Good value for money

This is the second time that I buy an eSIM from Breeze and it was easy to install, good GB volume for a fair price. I will recommend this company to my friends and family!

Maria
Switzerland
December 28, 2025
Trustpilot

I did not receive the amount of data i…

I did not receive the amount of data i paid for.

customer
Denmark
December 28, 2025
Trustpilot

Very easy to install the esim and use…

Very easy to install the esim and use it. Great experience !!

Christine Chenevière
France
December 28, 2025
Trustpilot

A hassle free experience

I had a hassle free experience using Breeze eSim

Donovan
Hong Kong
December 28, 2025
Trustpilot

I got the performance I expected in Cyprus

I got the performance I expected. It was a good experience in Cyprus. I bought another valid sim in America next week, let's see what happens :)

Savaş Gültekin
Turkey
December 26, 2025
Trustpilot

Super easy to use and great price…

Super easy to use and great price compared to competitors

Ryan
United Kingdom
December 25, 2025
Trustpilot

Double check compatibility

No issues for 2 of 3 phones. Double check that your phone is compatible cause one of phones would not activate.

customer
United Kingdom

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