Showing 50 of 200 reviews
Great price, great service
Very reasonable price, very reliable service. Have used in 3 countries now and worked great every time.
DISASTROUS - Scam ?
Disastrous I received an email confirming that my eSIM was ready to use on my iPhone 12. I had checked my iPhone's compatibility beforehand. Yet, once I received it, my iPhone rejected it. I tried repeatedly to contact customer service—whether by phone, email, or online forms—without ever getting a single response. I would like a refund, but I assume that will never happen. I do not recommend this service, disastrous.
Data after top up used up almost instantly
I ordered 10GB for the US and first it went all well. I then wanted to top up my plan with 3GB. As soon as the initial 10GB were used up the 3GB plan got activated automatically but in a matter of 1-2min I got a notification that my data (the 3GB one) was already used up by 80% which is impossible as I wasn't using data intensive services. I contacted the customer service which was completely useless and sounded more like I was emailing with AI bots. Can't recommend this service after this incident unfortunately.
Ich habe mir eine eSIM für die Türkei…
Ich habe mir eine eSIM für die Türkei besorgt, habe alles vor installiert und als ich gelandet bin, wollte ich sie starten. Habe alles entsprechend den Anweisungen gemacht. Es hat nichts funktioniert. Ich habe über zwei Tage lang keine entsprechende Hilfe bekommen, habe eigentlich immer nur standardmäßige Bot Antworten bekommen,die in keinster Weise geholfen haben, und daher hat man mir gar nicht mehr geholfen mit dem Satz. Ich müsste mir einfach ne neue eSIM bestellen. So unterirdisch hab ich bisher noch nie erlebt, fairerweise muss ich dazu sagen, dass die andere ESim vorher für Nordzypern ganz gut funktioniert hat, aber hier für die Türkei bei sowohl die Karte als auch der Service ist absolut unterirdischer was ich je erlebt habe.
Not able to install
Not able to install. eSim not working. No support available.
Never worked!
Never worked! No custom service. I've used an eSIM from other companies without issue. I followed their instructions, tips and their FAQ. I got no response when asking for help. Not even their AI Chatbot would respond. Tried to contact them again when I got back to the US. Still couldn't get a response from either human nor AI chatbot.
Didn't work- no customer service
I bought two esims for my trip to Hawaii. Received the email and downloaded the esims to my phone, but once in Hawaii, they did not work. We followed the directions sent, but never worked. I ordered through booking.com and they directed us to Breeze's email for a refund, but they have ghosted us. No response at all for 8 days (of this writing). We were forced to contact our carrier in Korea to enable global roaming. Do yourself a favor, understand your risks because you don't want to be in a foreign country with no access to mobile data and no way to contact the esim provider.
Zero!
Não só não funcionou como o tempo de resposta para a resolução do problema dei tempo de ir e voltar! Nunca mais gastarei dinheiro com esta empresa e aconselharei os meus seguidores (são muitos) a não o fazerem!
Por dos veces que he solicitado esim y…
Por dos veces que he solicitado esim y no me han generado ni enviado el QR, pero sí que me lo han cobrado rápido. No lo recomiendo.
Simple set up with easy instructions
Simple set up with easy instructions, easy purchase and plenty of data. Great signal in Washington, Pensylvania and New York. Recommended!
Einfach installiert - Funktion top !
Hat super funktioniert - sehr einfache Installation und Aktivierung am Zielort - immer beste Datenverbindung - sehr empfehlenswert. 👍
a little bit of internet
a little bit of internet, a lot of money
Amazing
Amazing! £13 for over two weeks of use in Canada worked perfectly super easy to set up I highly recommend.
Trustworthy
Trustworthy, I bought but needed a refund after I realised my mobile contract included data in USA, so I didn’t actually require an eSIM. Breeze refunded me without a problem. Good experience.
Non-functioning e-SIM, no reimbursement!
Installed e-SIM in the US for a duration of two weeks' use in Germany. I was not able to get eSim to work. After numerous attempts and following instructions I gave up. Upon return to the US I requested a refund from eBreeze.com. Several weeks later & numerous emails to customer service, I am still waiting for my refund!! Next time I will install a temporary physical SIM card so I can use my cell phone in Germany/Europe!
Great customer service and was so easy…
Great customer service and was so easy to activate! I had no connection issues the whole time!
Will use agin
Seem very competitive on prices and simple to use, so what more would you want? Anyway, the reason for the 5 Star review is that I stupidly ordered the wrong SIM. After searching for US deals on Google, I assumed the link would take me to the US SIM page. It didn't and I ended up buying a SIM for Spain. Anyway, less that one working day after contacting, they issued the refund and I purchased the correct SIM. 100% will use again.
Disgusting service
Disgusting service. I bought 2 esims as I have a new phone and my husband does too our esim was not compatible. It had listed our phones as being compatible. We tried to do it manually but we don't have that feature in our settings. I have previously purchased esims from breeze before and had no issues when I had my previous phone. I have sent 6 emails and still no refund as I am back from holiday and still don't need my esim. I sent them emails whilst in holiday and still after 2 weeks nothing. This is disgusting. I have to keep going through the stupid robot on their site and has frustrated me. I would not recommend them anymore. Save the hassle as if your phone is not compatible and it states in there list it is.. then all the best. Customer service is terrible
Good service
Good service, great price and easy to do.
Easy to use and great coverage in…
Easy to use and great coverage in Canada & USA for the price.
Cheap & Reliable eSim Packages
Cheap eSim to purchase and use abroad. The EuroLite package worked out really well for the ski trip because I needed mobile signal in Switzerland and France. I wish there is an app to track data usage because it does get used quite quickly.
I knew exactly what I was doing
I knew exactly what I was doing, as I’ve used eSIMs many times before, which made this experience even more frustrating. I was extremely disappointed with this company. I activated the eSIM using the recommended automatic settings, but despite connecting to four different local operators in Turkey, I wasn’t able to use even 1MB of data. Throughout my holiday, I felt quite vulnerable as I had no internet access at all, despite having paid for the service. Neither WhatsApp nor Google Maps worked at any point. I contacted support, but they were unable to resolve the issue. I also requested a refund and didn’t receive any response.
Very good!!
Good data coverage
Overprized and not dependable
Unacceptable! I purchased an e-sim (limited usage, south-east asia). Installation was smooth. It worked fine in Singapore. Hardly any connectivity in Ho Chi Min City. In the outback Australia it stopped at all. The app did not provide any information. After lots of trials and errors, I found that the first 1GB of fast internet was used up. Support not available, chatbot useless, help side did not offer any solution. I solved it by buying an Australian e-sim for about one third of the price that was charged from breeze. My summary: overprized and not dependable.
Słaby zasięg po za miastem w Meksyku
Edit: pieniądze zostały zwrócone, ale to nie to nie zmienia faktu, że Breeze nie korzysta z usług największej sieci w Meksyku Telcel, działającej również na autostradach i w miejscach dalekich od miast.To karta typowo miejska. Kupiłam kartę na Meksyk 10 GB na 30 dni. Po wylądowaniu karta działała, czasami traciła łączność, często też korzystałam z Wifi hotelowego. Po tygodniu wypłynęłam na rejs nurkowy i po powrocie na ląd karta straciła łączność z siecią. Nie jest łatwo skontaktować się z pomocą techniczną. Po rozmowie z bootem ten przekierował mnie na korespondencję mailową. To też był boot ale poprosił o scany ustawień. Wysłałam i na tym pomoc się zakończyła. Mailowo wystąpiłam o zwrot pieniędzy. Breeze po prostu milczy. Nie mam od nich ani netu ani pieniędzy. W mojej lokalizacji sieci są i to kilka, jestem e La Ventana, hotelowy internet pracuje w 5G, nadajniki stoją 500m ode mnie. Telefon daje komunikat brak połączenia z siecią. Odradzam, zostaniecie bez netu, map, pomocy wtedy gdy będzie potrzebny i Breeze was zlekceważy. Breeze jest rekomendowany przez booking.com. I tylko dlatego zdecydowałam się na tego dostawcę. Mój błąd.
2nd time!!
This is the second time I have used Breeze eSIM (Scandinavia and Morocco) Both times were spot on, I had no issues whatsoever, highly recommend and will be using again for all my future travel abroad.
10GB data in Spain for £8.10 with a…
10GB data in Spain for £8.10 with a slight discount code. Absolute bargain, worked fine (As well as any other travel eSim I've used). 5G, 4G and 3G at times. No real issues what so ever (You can't be connected absolutely everywhere when you're out in the middle of nowhere can you) Easy to "Install" I just wish the email confirmation email you receive would state the amount you've paid and the length its valid for and not just the amount of data you've purchased.
It was good
It was good. I just got an error when installing 2 eSims, but after asking for support via email, I was sent 2 more replacement codes.
False promises
They sell you an ESIM pretending it’s on the top network of your destination. In reality you cannot connect to this network and are stuck on cheapest one. Just a bunch of false promises. So disappointed.
Great Service and Great Coverage
The eSIM was easy to install. It gave plenty of data and cost a reasonable amount. From Keflavik to Hofn I basically did not lose service once.
Recommend
Best decision to buy this eSIM.
Rubbish
Rubbish , cannot install at all , fake web site
they don't work
i bought 2 esims for albania as it said that they would work in this country but when we got there and tried to use them they would not work i went unto there website but only got AI and could not get the information that i wanted and it would not put me through to a person i would recommed never to use this company
Straciłem ponad godzinę na lotnisku
Straciłem ponad godzinę na lotnisku, bot odpisywał głupoty nikt mi nie pomógł a esim nie działał w lima peru. Kupiłem w innej firmie i odpalil w 5 min. Czekam na zwrot kasy. 1.5 h nerwów scam
Thank you very much
Thank you very much. The connection quality and speed are excellent. Everything works very well. I always choose your connection when traveling.
Whilst it is cheaper than buying a…
Whilst it is cheaper than buying a local sim plan it is by no means as reliable. It is quite difficult to get a connection outside of main towns which has not been the case with a local sim plan. This review is for Trinidad and Tobago so may differ from other locations
Check reception before you buy - Verizon
Ordering and installation were simple enough but for the entire week my eSIM refused to work and had ZERO reception on Verizon. Trying to resolve anything on the website is a joke and I feel like I've just wasted money.
Unreliable coverage/service
Unreliable. Stopped working after one day of seven in Mexico. Contacted customer support and they went through a number of procedures but still didn't work - asking me to change apn settings etc. Asked for a refund and purchased a more reliable esim from Saily. No messing around with any settings on the phone - just works as it should do.
esim von Breez NUR für "UNLOCKED DEVICES"!
Habe zwei eSIM von Breeze gekauft, für Thailand, dies wurde von Bookin.com beworben. Leider aber übersehen, dass das Handy entsperrt sein muss. Das wird zwar vermerkt, aber man kann es leicht überlesen. Unlocked Telefone sind ja nicht unbedingt die Ausnahme, daher sollte diese Voraussetzung doch klarer angegeben sein, z.B. nochmal im Bestellvorgang! ++++++++++++ "Breeze eSIM-Karten erfordern zwingend ein offenes Smartphone (ohne SIM-Lock/Netzbetreibersperre). Die reinen Daten-eSIMs funktionieren nur auf Geräten, die eSIM-fähig sind und keine aktiven SIM-Beschränkungen (Carrier Lock) aufweisen. " +++++++++++++ Daher war der Kauf ein "Reinfall"!
Easy to load and worked well
Easy to load and worked well. Good prices and super convenient for travellers
Easy and Reliable eSim.
Breeze eSim was super easy to use, the process of setting up an eSim isn’t super friendly, but they walk you through all the steps!
Good value for money
This is the second time that I buy an eSIM from Breeze and it was easy to install, good GB volume for a fair price. I will recommend this company to my friends and family!
I did not receive the amount of data i…
I did not receive the amount of data i paid for.
Very easy to install the esim and use…
Very easy to install the esim and use it. Great experience !!
A hassle free experience
I had a hassle free experience using Breeze eSim
I got the performance I expected in Cyprus
I got the performance I expected. It was a good experience in Cyprus. I bought another valid sim in America next week, let's see what happens :)
Super easy to use and great price…
Super easy to use and great price compared to competitors
Double check compatibility
No issues for 2 of 3 phones. Double check that your phone is compatible cause one of phones would not activate.
