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aloSIM Reviews

Rating Trends

1
Sep2025
1
Nov2025
5
Jan2026
4
Mar2026
4.3
Apr2026
4
May2026
4.5
Jun2026
5
Jul2026
3
Aug2026
4.2
Sep2026
1.5
Oct2026

Monthly average ratings based on 220 reviews

Showing 50 of 220 reviews

Average rating:
4.1
October 1, 2026
Trustpilot

Has gotten very expensive!

Customer
United Kingdom
October 1, 2026
Trustpilot

ik zou het niet aanraden

ik zou het niet aanraden, gaat snel op terwijl ik alleen maar op whatsapp zat.

Leila Ait Hida
Netherlands
September 30, 2026
Trustpilot

Three days in out of a total of 30…

Three days in out of a total of 30 days, so 27 to go, I give it a high rating because of initial customer service before ordering, the ease of ordering for my and my wife’s iphones, the simplicity of activating and so far no dropped connections while exploring around Tokyo.

Mr Bob Cotter
Canada
September 30, 2026
Trustpilot

Aways have trouble getting an internet…

Aways have trouble getting an internet signal on arrival to Thailand this is obviously an issue when meeting someone on arrival and needing to contact them Also in Bangkok signal was sometimes week and not reliable And had again many difficulties sending i messages to other i phones

John Ritson
Australia
September 30, 2026
Trustpilot

Good

Good experiance

Customer
Switzerland
September 30, 2026
Trustpilot

I was having trouble getting a mobile…

I was having trouble getting a mobile data signal in a remote region of China. After contacting ALO, I received immediate help and was able to get mobile data again. Very helpful and excellent service.

Customer
Thailand
September 29, 2026
Trustpilot

Easy to install and zero issues using…

Easy to install and zero issues using it across countries in Europe. Also super affordable

Laurie
Mexico
September 29, 2026
Trustpilot

Excellent customer service by Mary

Excellent customer service by Mary. God bless her.

Mr Muhammad Shafiq Azam
United Kingdom
September 28, 2026
Trustpilot

Great app

Great app, very easy to understand, to load and to reload. Will keep on using this app.

Customer
Canada
September 28, 2026
Trustpilot

Excellent value and works well

Customer
Canada
September 28, 2026
Trustpilot

Service was great all around my travel…

Service was great all around my travel destination

Customer
GU
September 28, 2026
Trustpilot

The data access doesn’t always work

The data access doesn’t always work. I’m not sure if that is an alosim issue or something to do with Germany’s network but the latest problem occurred in the middle of the city of Lubeck.

Sharon
Germany
September 28, 2026
Trustpilot

Great service in both the UK and USA

Great service in both the UK and USA. Easy to use and very affordable. Highly recommended.

Customer
United States
September 28, 2026
Trustpilot

Works great

Asif Khan
Greece
September 28, 2026
Trustpilot

Not very smooth in Malaysia

Not very smooth in Malaysia. My husband also did alosim - had equal issues and had to take time to trouble shoot while having wifi.

Customer
Malaysia
September 27, 2026
Trustpilot

Easy to set up

Easy to set up. Able to use esim as soon as airplane mode removed. No issues with staying connected. Will use again.

customer
United Kingdom
September 27, 2026
Trustpilot

Need more clarity and unlimited calls

sangeeta dighe
India
September 27, 2026
Trustpilot

Amazing customer service!

Amazing customer service!! 😊😊

Bobby
Canada
September 27, 2026
Trustpilot

Easy to use.

Easy to use.

Tammy
Canada
September 27, 2026
Trustpilot

Finland

Rejoined after arriving in Finland as we needed public transport information. Worked a treat immediately.

Mark
Finland
September 26, 2026
Trustpilot

It is very easy and affordable to get an e-sim on Alosim

It is very easy to get an e-sim on Alosim. It was immediately available when I landed in Europe. I was in 3 countries without any issues.

Customer
Netherlands
September 26, 2026
Trustpilot

Easy and Reliable

Easy to install and reliable connectivity.

Valerie Troy
Canada
September 25, 2026
Trustpilot

I have been using AloSIM for a few…

I have been using AloSIM for a few years and mostly with no issues. Except when I go to the US , which is the country I visit most. Usually I have trouble getting the SIM started. This time was no different, but I didn't have time to wait. I needed service immediately after landing. I bought a new SIM and it worked well from the start.

Paula Torneck Richie
Canada
September 25, 2026
Trustpilot

Great customer support

Great customer support. Had problems activating my SIM in Turkey and they answered all my emails at all hours offering advice which finally fixed the problem.

Evie
Australia
September 25, 2026
Trustpilot

E sim

Really easy process from the App download . Fair pricing ….

Simonk
United Kingdom
September 25, 2026
Trustpilot

A super easy way to stay connected.

A super easy way to stay connected. I've used it because someone recommended it, and what should I say. That was one of those recommendations, that actually helped... a lot! During my stay on the Filipines there were no problems at all with the connection. Looking forward to my next trip without worries, if I have an available connection with my cell phone.

Francesco P.
Germany
September 25, 2026
Trustpilot

I've been using aloSim for quite some…

I've been using aloSim for quite some time already, used it in Asia, in Europe, and now I will be using it in Brazil. My travels abroad will not be complete without using aloSim. Cashbacks are also very good!

Customer
QA
September 25, 2026
Trustpilot

Great connection speed and connection…

Great connection speed and connection partners availability.

Mr Ramar Bayona
SA
September 25, 2026
Trustpilot

Funktioniert tadellos

Funktioniert tadellos

Customer
Germany
September 24, 2026
Trustpilot

I am not very tech savy

I am not very tech savy, and I appreciated that AloSim had step by step instructions for every step of the way. It made the process so easy to understand. I have used 5 e sims now and have had zero issues!

Natasha
Canada
September 24, 2026
Trustpilot

Easy to install

Easy to install. No problem with connection! Goo product not to expensive!

Diane Trudel
Canada
September 24, 2026
Trustpilot

Very much convenient and reliable

Very much convenient and reliable

Customer
GU
September 24, 2026
Trustpilot

I’ve used it in Morocco and Spain and…

I’ve used it in Morocco and Spain and it worked great. I’m now in Bhutan and we only get service about 1/2 the time or less. As I write this (in Thimpu) there is no service.

Chris
Spain
September 24, 2026
Trustpilot

Several SIMs stopped working before…

Several SIMs stopped working before data was used or the expiration date. No customer service response.

Customer
Taiwan
September 24, 2026
Trustpilot

Bisher funktioniert in Brasilien alles…

Bisher funktioniert in Brasilien alles sehr gut

Customer
United States
September 24, 2026
Trustpilot

Everything worked well

Everything worked well. Had 1,initial problem and 1 email solved the problem straight away..

Lynne Hardie
France
September 23, 2026
Trustpilot

easy to install and everywhere internet…

easy to install and everywhere internet for an affordable price.

Angelique Wolf
Netherlands
September 23, 2026
Trustpilot

The service is good

The service is good. I’ve been using it for a couple of years mainly in Asia. The issue I’ve had with it is; as I move between countries the eSIM mess up a lot if you don’t delete the old eSIM before activation of the new one. I wish I could just turn the eSIM off and on as I move through countries. I see they now have some regional plans. They are a little expensive but it might be worth it. They do have good instructions manual and support if needed. 24/7 via the in-app Live Chat or at “support” at there web site. Support reached out to me after my review. They contained you can turn eSIMs off and on as you move between countries- I’m not sure I agree but will try again.

exploringthirdmountain
United States
September 23, 2026
Trustpilot

Every thing is convenient and works

Customer Robert shearer
Indonesia
September 23, 2026
Trustpilot

Love the experience

Love the experience. And whenever I got into trouble..the help desk staff were always helfpul in accommodating my concerns.

tin
Philippines
September 23, 2026
Trustpilot

Connnected instantaneously!

Helene
Italy
September 23, 2026
Trustpilot

Got great internet service ,I didn't…

Got great internet service ,I didn't have any issues with the internet;awesome value for money.

Keneisha
United States
September 23, 2026
Trustpilot

Muy buena cobertura durante todo el…

Muy buena cobertura durante todo el viaje a Perú, no tuve ningún inconveniente y la activación fue súper sencilla. Totalmente recomendados.

Alex
CR
September 23, 2026
Trustpilot

Sécurité et certain

Gilles Bond
Italy
September 22, 2026
Trustpilot

The alsim work great 👍

The alsim work great 👍

Cd
Canada
September 22, 2026
Trustpilot

As I walked into the plane

As I walked into the plane , it took me 3 minutes to buy the deal and activate it! It’s easy and never fails

Shaun Desouza
United Kingdom
September 22, 2026
Trustpilot

Einfach zu bedienen und funktioniert…

Einfach zu bedienen und funktioniert ohne Probleme

Jörn Beyer
Germany
September 21, 2026
Trustpilot

The plan does not work, no service

I am vacationing in the US. I bought a 30 Days plan that has not worked. I have contacted then support team without a positive outcome as I am still with no service

Luis
United States
September 21, 2026
Trustpilot

My esim is Mexico and i am travelling…

My esim is Mexico and i am travelling to Cozumel, Mexico, but the reception is really bad and always 3G display on my phone and rarely to go to internet, sorry very disappointed

Wai Tai
United States
September 21, 2026
Trustpilot

Super service rapide et bon…

Super service rapide et bon fonctionnement.

Customer
Canada

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