metalkitor states that it ships worldwide, offers free standard shipping, and provides paid UPS, FedEx, or DHL options for urgent delivery. Its policy gives estimated 7–14 business-day delivery for the United States, Canada, Australia, the United Kingdom, France, Germany, Italy, Spain, and most other European countries; 15–30 business days for South America; and 15–25 days for other countries. It says customs duties are included and normal processing takes 1–3 business days after payment. These are stated estimates, not delivery guarantees.
The refund policy permits a return request within seven days of receipt, generally requiring original condition with packaging, accessories, and manuals. It describes full refunds or replacements for defective, lost, wrongly shipped, out-of-stock, or cancelled orders, and partial-refund or replacement situations for various customer-error, late, clearance, or address issues. Return shipping is generally the customer’s responsibility unless the defect or fulfillment error is metalkitor’s. Given the short request window, buyers should inspect an order promptly and retain the original shipping materials.
The terms state that credit cards and PayPal are accepted, that prices may change without notice, and that product descriptions, photographs, and pricing are not warranted to be error-free. This language is broad, but it reinforces a practical principle for complex kits: save the listing, check the exact configuration, confirm the destination and address, and contact customer service before ordering if any element of the page is unclear. That is particularly worthwhile for high-price or high-piece-count purchases.